Title: Luminus Alabi's Replies | WordPress.org --- # Luminus Alabi [ ](https://wordpress.org/support/users/luminus/) * [Profile](https://wordpress.org/support/users/luminus/) * [Topics Started](https://wordpress.org/support/users/luminus/topics/) * [Replies Created](https://wordpress.org/support/users/luminus/replies/) * [Reviews Written](https://wordpress.org/support/users/luminus/reviews/) * [Topics Replied To](https://wordpress.org/support/users/luminus/replied-to/) * [Engagements](https://wordpress.org/support/users/luminus/engagements/) * [Favorites](https://wordpress.org/support/users/luminus/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 1,365 total) 1 [2](https://wordpress.org/support/users/luminus/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/luminus/replies/page/3/?output_format=md)… [89](https://wordpress.org/support/users/luminus/replies/page/89/?output_format=md) [90](https://wordpress.org/support/users/luminus/replies/page/90/?output_format=md) [91](https://wordpress.org/support/users/luminus/replies/page/91/?output_format=md) [→](https://wordpress.org/support/users/luminus/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] WooCommerce plugin fatal error](https://wordpress.org/support/topic/woocommerce-plugin-fatal-error-4/) * [Luminus Alabi](https://wordpress.org/support/users/luminus/) * (@luminus) * Automattic Happiness Engineer * [3 years, 8 months ago](https://wordpress.org/support/topic/woocommerce-plugin-fatal-error-4/#post-15967602) * Hi [@eupure](https://wordpress.org/support/users/eupure/), * Per the stack trace in the error log you shared, the issue seems to be connected to one of the Must Use plugins you have on the site. * It’s the GD Systems Plugin. It looks like it’s something built by GoDaddy, where I assume you’re hosting the site. * You’ll want to discuss this with the folks over at GoDaddy. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Initial install of Woo plugin locks admin access](https://wordpress.org/support/topic/initial-install-of-woo-plugin-locks-admin-access/) * [Luminus Alabi](https://wordpress.org/support/users/luminus/) * (@luminus) * Automattic Happiness Engineer * [3 years, 8 months ago](https://wordpress.org/support/topic/initial-install-of-woo-plugin-locks-admin-access/#post-15963922) * Hi [@stuartpearson](https://wordpress.org/support/users/stuartpearson/), * I’m happy to hear that you were able to sort this out by following [@kaushiksomaiya](https://wordpress.org/support/users/kaushiksomaiya/)’ s instructions. * I’ll go ahead and mark this as resolved. * Have a fab one. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Cart page is wrong](https://wordpress.org/support/topic/cart-page-is-wrong/) * [Luminus Alabi](https://wordpress.org/support/users/luminus/) * (@luminus) * Automattic Happiness Engineer * [3 years, 8 months ago](https://wordpress.org/support/topic/cart-page-is-wrong/#post-15963880) * Hi [@ops159](https://wordpress.org/support/users/ops159/), * It sounds like you’re saying that the issue goes away when you deactivate the“ Super Page Cache for Cloudflare” plugin. * If that’s the case, that’s good news, as you’ve found the plugin that was causing issues for you. * If this is a plugin that you really need to use, you’ll want to contact the developer of that plugin for support. * Otherwise, you may want to consider removing the plugin from your site. * I’ll go ahead and mark this issue as resolved now. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Send Notification to Shipping Email Address](https://wordpress.org/support/topic/send-notification-to-shipping-email-address/) * [Luminus Alabi](https://wordpress.org/support/users/luminus/) * (@luminus) * Automattic Happiness Engineer * [3 years, 8 months ago](https://wordpress.org/support/topic/send-notification-to-shipping-email-address/#post-15963836) * Hi [@allgoodnamesaretaken](https://wordpress.org/support/users/allgoodnamesaretaken/), * This would require you to write custom code or engage a developer to do so for you, as this isn’t a use case that WooCommerce addresses. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] See Actual Shipping/Delivery Charge](https://wordpress.org/support/topic/see-actual-shipping-delivery-charge/) * [Luminus Alabi](https://wordpress.org/support/users/luminus/) * (@luminus) * Automattic Happiness Engineer * [3 years, 8 months ago](https://wordpress.org/support/topic/see-actual-shipping-delivery-charge/#post-15963787) * Hi [@fathi1999](https://wordpress.org/support/users/fathi1999/), * [@seank123](https://wordpress.org/support/users/seank123/) is correct that you can use the built-in Flat Rate shipping option to ensure that your customers are charged the flat fee that you want. * > But in the Admin area, analytics, or dashboard, I want to see or manually set > the actual order shipping cost. How can I do this? * This is confusing as it seems to suggest that you will incur shipping charges different from what you are passing on to the customer. * If this is correct and you want to track that, you will need to hire a developer and have them build a plugin that helps you meet your needs here. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Cannot upload application from Onedrive to Woocommerce Product](https://wordpress.org/support/topic/cannot-upload-application-from-onedrive-to-woocommerce-product/) * [Luminus Alabi](https://wordpress.org/support/users/luminus/) * (@luminus) * Automattic Happiness Engineer * [3 years, 8 months ago](https://wordpress.org/support/topic/cannot-upload-application-from-onedrive-to-woocommerce-product/#post-15963712) * [@ullamook](https://wordpress.org/support/users/ullamook/), * *.exe files have been blocked from being uploaded to WordPress by default for a long time. * Perhaps you already had the exemption in place on whatever site you were able to upload to previously. * I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Order does not have line refund information](https://wordpress.org/support/topic/order-does-not-have-line-refund-information/) * [Luminus Alabi](https://wordpress.org/support/users/luminus/) * (@luminus) * Automattic Happiness Engineer * [3 years, 8 months ago](https://wordpress.org/support/topic/order-does-not-have-line-refund-information/#post-15963698) * Hi [@jcostasd](https://wordpress.org/support/users/jcostasd/), * When retrieving an order via The REST API, it is not intended to return line items for individual refunds. This was a single refund it just happened to involve multiple products. * If you want a detailed breakdown of a refund that shows you all of the metadata for that refund, then you should query the refund. You can learn more about the Order Refund properties here – [https://woocommerce.github.io/woocommerce-rest-api-docs/#order-refund-properties](https://woocommerce.github.io/woocommerce-rest-api-docs/#order-refund-properties) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] check out page is not working](https://wordpress.org/support/topic/check-out-page-is-not-working/) * [Luminus Alabi](https://wordpress.org/support/users/luminus/) * (@luminus) * Automattic Happiness Engineer * [3 years, 8 months ago](https://wordpress.org/support/topic/check-out-page-is-not-working/#post-15962975) * Hi [@nkwebdesign](https://wordpress.org/support/users/nkwebdesign/), * No worries at all. I’ll go ahead and mark this as resolved since you’ve sent in a ticket. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Allow add terms for attributes](https://wordpress.org/support/topic/allow-add-terms-for-attributes/) * [Luminus Alabi](https://wordpress.org/support/users/luminus/) * (@luminus) * Automattic Happiness Engineer * [3 years, 8 months ago](https://wordpress.org/support/topic/allow-add-terms-for-attributes/#post-15960221) * [@cousinr](https://wordpress.org/support/users/cousinr/). * By default, you need to be an admin-level user to be able to do what you’re looking for. * So, you either grant the required privileges to the relevant users or you can consider the option that [@daniyalahmedk](https://wordpress.org/support/users/daniyalahmedk/) provided. * P.S: Condescending responses like the one above do not put you in a good light or increase the likelihood that you will receive assistance. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Stripe Payment Gateway] Urgent – payment get “completed”even if it failed](https://wordpress.org/support/topic/urgent-payment-get-completedeven-if-it-failed/) * [Luminus Alabi](https://wordpress.org/support/users/luminus/) * (@luminus) * Automattic Happiness Engineer * [3 years, 8 months ago](https://wordpress.org/support/topic/urgent-payment-get-completedeven-if-it-failed/#post-15952786) * Hi [@lachaussette](https://wordpress.org/support/users/lachaussette/), * Thanks for sending over that screenshot. It seems like you have another plugin or some custom code that is automatically completing orders. * Please provide your site’s System Status Report? You can find it by going to “ WooCommerce → Status” in your site’s WP-Admin. * Click on “Get system report” and then click on “Copy for support”. Once you’ve done that, paste it in at `.txt` file and upload that to Dropbox, Google Drive, or some other such service and then paste the link to that file here. * If you’re hosting the file on Google Drive, please make sure that you’ve set the permission so that anyone with the link can access it. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Strange code has been found by hosting malware](https://wordpress.org/support/topic/strange-code-has-been-found-by-hosting-malware/) * [Luminus Alabi](https://wordpress.org/support/users/luminus/) * (@luminus) * Automattic Happiness Engineer * [3 years, 8 months ago](https://wordpress.org/support/topic/strange-code-has-been-found-by-hosting-malware/#post-15947038) * Hi [@malenkiymyk](https://wordpress.org/support/users/malenkiymyk/), * You’ve most likely got an issue with your site being compromised. * If you’ve sourced yot theme or any of your plugins from a site that isn’t trusted, that may be the source of the compromise. * You’ll want to work with either your hosting company or your developers to identify the source of the issue. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Hide variation](https://wordpress.org/support/topic/hide-variation/) * [Luminus Alabi](https://wordpress.org/support/users/luminus/) * (@luminus) * Automattic Happiness Engineer * [3 years, 8 months ago](https://wordpress.org/support/topic/hide-variation/#post-15946956) * Hi [@marlvass](https://wordpress.org/support/users/marlvass/), * It isn’t possible to hide the Belt Colour attribute and have it automatically selected. * You can remove it from the product the same way you added it. * As far as the “Colour” attribute, that is most likely a Global Attribute. You can learn more about product attributes and the differences between Global and Custom attributes here – [https://woocommerce.com/document/managing-product-taxonomies/#product-attributes](https://woocommerce.com/document/managing-product-taxonomies/#product-attributes). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] I cannot Figure Out the Fee Charged on Transactions](https://wordpress.org/support/topic/i-cannot-figure-out-the-fee-charged-on-transactions/) * [Luminus Alabi](https://wordpress.org/support/users/luminus/) * (@luminus) * Automattic Happiness Engineer * [3 years, 9 months ago](https://wordpress.org/support/topic/i-cannot-figure-out-the-fee-charged-on-transactions/#post-15932607) * Hi [@periago](https://wordpress.org/support/users/periago/), * Seeing as this is an issue concerning the WooCommerce Payments gateway, * Please contact us at [WooCommerce.com > My Account > Support](https://woocommerce.com/my-account/create-a-ticket/?form=ticket). You may need to create an account before you can access that page. * Please include a link to this forum thread, so that we can keep track of what’s already been done. * In your ticket, please also include the System Status Report for your site along with the email address connected to your Payments account. * You can find the System Status Report by going to **WooCommerce → Status** in your site’s WP-Admin. * Click on **Get system report** and then click on **Copy for support**. Once you’ve done that, you can paste it in your ticket. * We will be able to help you further there. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Hide products count from home page](https://wordpress.org/support/topic/hide-products-count-from-home-page-3/) * [Luminus Alabi](https://wordpress.org/support/users/luminus/) * (@luminus) * Automattic Happiness Engineer * [3 years, 9 months ago](https://wordpress.org/support/topic/hide-products-count-from-home-page-3/#post-15931406) * Hi [@giusewp](https://wordpress.org/support/users/giusewp/), * No worries at all. * I’ll mark this thread as resolved now. If you still have issues when you’re done developing the site, feel free to create new thread about the issue. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Local Shipping – Not Showing since updates](https://wordpress.org/support/topic/local-shipping-not-showing-since-updates/) * [Luminus Alabi](https://wordpress.org/support/users/luminus/) * (@luminus) * Automattic Happiness Engineer * [3 years, 9 months ago](https://wordpress.org/support/topic/local-shipping-not-showing-since-updates/#post-15931368) * Hi [@unklsolutions](https://wordpress.org/support/users/unklsolutions/), * Happy to hear that you’ve found the root cause here. * I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread. Viewing 15 replies - 1 through 15 (of 1,365 total) 1 [2](https://wordpress.org/support/users/luminus/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/luminus/replies/page/3/?output_format=md)… [89](https://wordpress.org/support/users/luminus/replies/page/89/?output_format=md) [90](https://wordpress.org/support/users/luminus/replies/page/90/?output_format=md) [91](https://wordpress.org/support/users/luminus/replies/page/91/?output_format=md) [→](https://wordpress.org/support/users/luminus/replies/page/2/?output_format=md)