Title: louisesouter's Replies | WordPress.org --- # louisesouter [ ](https://wordpress.org/support/users/louisesouter/) * [Profile](https://wordpress.org/support/users/louisesouter/) * [Topics Started](https://wordpress.org/support/users/louisesouter/topics/) * [Replies Created](https://wordpress.org/support/users/louisesouter/replies/) * [Reviews Written](https://wordpress.org/support/users/louisesouter/reviews/) * [Topics Replied To](https://wordpress.org/support/users/louisesouter/replied-to/) * [Engagements](https://wordpress.org/support/users/louisesouter/engagements/) * [Favorites](https://wordpress.org/support/users/louisesouter/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 30 total) 1 [2](https://wordpress.org/support/users/louisesouter/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/louisesouter/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Speed Optimizer - The All-In-One Performance-Boosting Plugin] Social media icons not updating](https://wordpress.org/support/topic/social-media-icons-not-updating-2/) * Thread Starter [louisesouter](https://wordpress.org/support/users/louisesouter/) * (@louisesouter) * [8 months ago](https://wordpress.org/support/topic/social-media-icons-not-updating-2/#post-18714458) * Hello Georgi, * Thanks for your reply. * I’ve cleared the Dynamic caching from the Speed Optimizer and checked all the other plugins on my website. But my website’s English homepage only links to the new pages if I’m logged in to WP Admin. When I log out the English homepage still links to the old pages. All other pages show the updated footer. * * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Social media icons not updating](https://wordpress.org/support/topic/social-media-icons-not-updating/) * Thread Starter [louisesouter](https://wordpress.org/support/users/louisesouter/) * (@louisesouter) * [8 months, 2 weeks ago](https://wordpress.org/support/topic/social-media-icons-not-updating/#post-18701482) * Thanks for your reply. * I’ve now tried that but the display on the frontend is still wrong so I’ve contacted the SG CachePress support forum. * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[OceanWP] Homepage background colour wrong](https://wordpress.org/support/topic/homepage-background-colour-wrong/) * Thread Starter [louisesouter](https://wordpress.org/support/users/louisesouter/) * (@louisesouter) * [5 years, 2 months ago](https://wordpress.org/support/topic/homepage-background-colour-wrong/#post-14445387) * Worked perfectly. * Thank you Abhishek. * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[OceanWP] Homepage background colour wrong](https://wordpress.org/support/topic/homepage-background-colour-wrong/) * Thread Starter [louisesouter](https://wordpress.org/support/users/louisesouter/) * (@louisesouter) * [5 years, 2 months ago](https://wordpress.org/support/topic/homepage-background-colour-wrong/#post-14432514) * Hi Abhishek, * Thank you for your reply. * Your suggestion worked for my English site but the background in the top sections of the French and Spanish versions of my site: * [https://louisesoutertranslations.com/fr/](https://louisesoutertranslations.com/fr/) and [https://louisesoutertranslations.com/es/](https://louisesoutertranslations.com/es/) * is still white, not pink. * Please advise. Louise * Forum: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/) In reply to: [Getting captcha screen when I try to log-in to my website](https://wordpress.org/support/topic/getting-captcha-screen-when-i-try-to-log-in-to-my-website/) * Thread Starter [louisesouter](https://wordpress.org/support/users/louisesouter/) * (@louisesouter) * [5 years, 7 months ago](https://wordpress.org/support/topic/getting-captcha-screen-when-i-try-to-log-in-to-my-website/#post-13762669) * It turns out the problem is being caused by Siteground. * Thank you for your help. * Forum: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/) In reply to: [Getting captcha screen when I try to log-in to my website](https://wordpress.org/support/topic/getting-captcha-screen-when-i-try-to-log-in-to-my-website/) * Thread Starter [louisesouter](https://wordpress.org/support/users/louisesouter/) * (@louisesouter) * [5 years, 7 months ago](https://wordpress.org/support/topic/getting-captcha-screen-when-i-try-to-log-in-to-my-website/#post-13762382) * I’m having the same problem again – when I try to go to my website or log in to the dashboard I get a captcha request stating the site thinks I might be a robot. It then does not accept my answer to the captcha. * This happens on both Goggle Chrome and Microsoft Edge on both my computer and my flatmate’s but not on my phone. * I have tried everything previously suggested but I still get the captcha screen. * Please advise. * Thanks in advance, Louise * Forum: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/) In reply to: [Getting captcha screen when I try to log-in to my website](https://wordpress.org/support/topic/getting-captcha-screen-when-i-try-to-log-in-to-my-website/) * Thread Starter [louisesouter](https://wordpress.org/support/users/louisesouter/) * (@louisesouter) * [5 years, 7 months ago](https://wordpress.org/support/topic/getting-captcha-screen-when-i-try-to-log-in-to-my-website/#post-13723744) * Finally sorted! Thank you so much for all your help. * Forum: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/) In reply to: [Getting captcha screen when I try to log-in to my website](https://wordpress.org/support/topic/getting-captcha-screen-when-i-try-to-log-in-to-my-website/) * Thread Starter [louisesouter](https://wordpress.org/support/users/louisesouter/) * (@louisesouter) * [5 years, 7 months ago](https://wordpress.org/support/topic/getting-captcha-screen-when-i-try-to-log-in-to-my-website/#post-13714593) * Hi, * I had to go out for a while so left my website. When I got back to my computer, without doing anything else to my site, I found I could access it. * I logged into my dashboard, changed the theme back, activated the plugins, logged back out of the dahboard and checked I could still access my website. * I can still access the website but now my dashboard login url ([https://louisesoutertranslations.com/wp-admin/](https://louisesoutertranslations.com/wp-admin/)) is showing up as a 404 error on all browers, including my Android phone. * Please advise and thank you again. * Forum: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/) In reply to: [Getting captcha screen when I try to log-in to my website](https://wordpress.org/support/topic/getting-captcha-screen-when-i-try-to-log-in-to-my-website/) * Thread Starter [louisesouter](https://wordpress.org/support/users/louisesouter/) * (@louisesouter) * [5 years, 7 months ago](https://wordpress.org/support/topic/getting-captcha-screen-when-i-try-to-log-in-to-my-website/#post-13714057) * I’ve now tried disabling all extension and I still cannot get on to my site. * Forum: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/) In reply to: [Getting captcha screen when I try to log-in to my website](https://wordpress.org/support/topic/getting-captcha-screen-when-i-try-to-log-in-to-my-website/) * Thread Starter [louisesouter](https://wordpress.org/support/users/louisesouter/) * (@louisesouter) * [5 years, 7 months ago](https://wordpress.org/support/topic/getting-captcha-screen-when-i-try-to-log-in-to-my-website/#post-13714008) * Thanks for your reply. * I’ve now tried what you suggested but I still cannot access my site or the dashboard on Chrome or Microsoft Edge. * Please advise. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Custom HTML widget only showing on homepage](https://wordpress.org/support/topic/custom-html-widget-only-showing-on-homepage/) * Thread Starter [louisesouter](https://wordpress.org/support/users/louisesouter/) * (@louisesouter) * [7 years, 7 months ago](https://wordpress.org/support/topic/custom-html-widget-only-showing-on-homepage/#post-11005229) * I ran Health Check and the problem’s solved. * Thank you very much t-p. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Custom HTML widget only showing on homepage](https://wordpress.org/support/topic/custom-html-widget-only-showing-on-homepage/) * Thread Starter [louisesouter](https://wordpress.org/support/users/louisesouter/) * (@louisesouter) * [7 years, 7 months ago](https://wordpress.org/support/topic/custom-html-widget-only-showing-on-homepage/#post-11004728) * Thanks t-p, * I’ll install Health Check this evening. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Custom HTML widget only showing on homepage](https://wordpress.org/support/topic/custom-html-widget-only-showing-on-homepage/) * Thread Starter [louisesouter](https://wordpress.org/support/users/louisesouter/) * (@louisesouter) * [7 years, 7 months ago](https://wordpress.org/support/topic/custom-html-widget-only-showing-on-homepage/#post-10998624) * Sorry t-p, * I wasn’t nofified of your reply. The widget is simply called “Custom HTML” and is found under “Available Widgets” in the WordPress dashboard. * In addition to this, I have updated some of logos on the left sidebar but again these changes only show if I am logged-in to the WordPress dashboard for my website. * Please advise. * (I’ll remember to actively check for replies this time!) * Thanks in advance, Louise * Forum: [Networking WordPress](https://wordpress.org/support/forum/multisite/) In reply to: [SSL certificate not working](https://wordpress.org/support/topic/ssl-certificate-not-working-2/) * Thread Starter [louisesouter](https://wordpress.org/support/users/louisesouter/) * (@louisesouter) * [8 years ago](https://wordpress.org/support/topic/ssl-certificate-not-working-2/#post-10478326) * Thank you for all your help [@sanjayb](https://wordpress.org/support/users/sanjayb/) and [@hgryan](https://wordpress.org/support/users/hgryan/). It looks as though this issue has finally be resolved. * Louise - This reply was modified 8 years ago by [louisesouter](https://wordpress.org/support/users/louisesouter/). * Forum: [Networking WordPress](https://wordpress.org/support/forum/multisite/) In reply to: [SSL certificate not working](https://wordpress.org/support/topic/ssl-certificate-not-working-2/) * Thread Starter [louisesouter](https://wordpress.org/support/users/louisesouter/) * (@louisesouter) * [8 years ago](https://wordpress.org/support/topic/ssl-certificate-not-working-2/#post-10449684) * Hi, I have now cleared the cache on my main computer but now when I go to [https://louisesoutertranslations.com/](https://louisesoutertranslations.com/) on it I get the ‘This site can’t be reached.’ message again. Help! * Sorry to keep posting but this is driving me mad. * Thanks, Louise Viewing 15 replies - 1 through 15 (of 30 total) 1 [2](https://wordpress.org/support/users/louisesouter/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/louisesouter/replies/page/2/?output_format=md)