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  • Thread Starter lmsm76

    (@lmsm76)

    Indeed @anssilaitila, you are right. I’ve made a test and the text now is showing as it should. Many thanks for your help.

    Thread Starter lmsm76

    (@lmsm76)

    Hi @anssilaitila,

    I’ve updated the plugin but the layout continues with the same problem. Did you try to fixed in the last update?

    Image Link – https://prnt.sc/4-4TpF4h_XoU

    Thanks.

    Thread Starter lmsm76

    (@lmsm76)

    Yes @amirition I’ve noted and used. It’s working. Thanks!

    Thread Starter lmsm76

    (@lmsm76)

    Maybe my account is a Multiple Client Account, and of what I have read the plugin do not support this.

    In this case, I should create a new account in Google Merchant using my client e-mail, and then give the necessary permissions to my account?

    Thanks, Luis

    Thread Starter lmsm76

    (@lmsm76)

    Hi @carolm29

    Bellow the Woo Report

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    attachment: 72<br>customize_changeset: 16<br>custom_css: 1<br>nav_menu_item: 39<br>oembed_cache: 6<br>page: 9<br>post: 2<br>product: 59<br>revision: 38<br>shop_order: 1<br>woo_product_tab: 1<br>wpforms: 2<br>wp_global_styles: 3 Security
    
    Secure connection (HTTPS): ✔<br>Hide errors from visitors: ✔ Active Plugins (17)
    
    Astra Pro: por Brainstorm Force – 4.6.3<br>CMP - Coming Soon & Maintenance Plugin: por NiteoThemes – 4.1.10<br>Code Snippets: por Code Snippets Pro – 3.6.2<br>EAN for WooCommerce: por WPFactory – 4.9.1<br>EU Energy Label for WooCommerce: por TheCodeFish – 1.0.7<br>External Importer: por keywordrush.com – 2.3.0<br>Google Listings and Ads: por WooCommerce – 2.5.16<br>Loginizer: por Softaculous – 1.8.3<br>NIF (Num. de Contribuinte Português) para WooCommerce: por PT Woo Plugins (by Webdados) – 6.1<br>Distritos de Portugal para WooCommerce: por PT Woo Plugins (by Webdados) – 3.5<br>Rank Math SEO: por Rank Math – 1.0.212<br>Spectra: por Brainstorm Force – 2.12.2<br>Product Feed PRO for WooCommerce: por AdTribes.io – 13.2.4<br>WooCommerce Product Tabs (Free): por Barn2 Plugins – 2.1.2<br>WooCommerce: por Automattic – 8.5.2<br>WP Mail SMTP: por WP Mail SMTP – 3.11.1<br>WPForms Lite: por WPForms – 1.8.6.4 Inactive Plugins (1)
    
    Post SMTP: por Post SMTP – 2.8.11 Settings
    
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    Connected to Woo.com: ✔<br>Enforce Approved Product Download Directories: ✔<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – WC Pages
    
    Página da Loja: #319 - /loja/<br>Carrinho: #320 - /carrinho/<br>Finalizar compras: #321 - /checkout/<br>A minha conta: #322 - /a-minha-conta/<br>Termos e condições: ❌ Página não definida Theme
    
    Name: Astra<br>Version: 4.6.4<br>Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme<br>Child Theme: ❌ – Se estiver a modificar o tema do WooCommerce ou um tema principal que não construiu pessoalmente<br>recomendamos o uso de um tema dependente. Veja: Como criar um tema dependente
    
    WooCommerce Support: ✔ Templates
    
    Overrides: – Admin
    
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    Daily Cron: ✔ Next scheduled: 2024-02-05 23:02:17 +00:00<br>Options: ✔<br>Notes: 104<br>Onboarding: skipped Action Scheduler
    
    Complete: 246<br>Oldest: 2024-01-06 09:11:00 +0000<br>Newest: 2024-02-05 22:24:18 +0000
    
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    Pending: 9<br>Oldest: 2024-02-05 22:24:25 +0000<br>Newest: 2024-02-08 15:13:24 +0000 Status report information
    
    Generated at: 2024-02-05 22:24:34 +00:00<br>`

    Yes, I usually use Opera Browser but I’ve tested also in Chrome. I also removed the plugin and reinstalled and the results are the same.

    With theIsame e-mail address, I have “Admin” rights for all the accounts that appear in the selection. No difference, except that in one of them (the one that don’t appear) I have 3 sub-accounts.

    I really don’t understand.

    Thanks, Luis

    Thread Starter lmsm76

    (@lmsm76)

    Ok, easy fix. I went to wordpress Options – Reading and removed that page from beeing the post articles.

    Thanks for your help.

    Thread Starter lmsm76

    (@lmsm76)

    Yes, it does not show in the backend. When I go to the frontend it shows, that’s the problem.

    Thread Starter lmsm76

    (@lmsm76)

    This is what I have in that page

    https://prnt.sc/jVY_GWf7Ppdt

    Thread Starter lmsm76

    (@lmsm76)

    I’ve made a PrintScreen from a mobile that never visit this page or website

    https://prnt.sc/aSPKQ6Pu2BNK

    What else can I do, so that you can investigate?

    Well, I have just made a video – https://meocloud.pt/link/8d3252ab-fabb-40ab-8d3c-79a6f21def74/bandicam%202024-01-24%2015-47-24-877.mp4/

    Thanks.

    Thread Starter lmsm76

    (@lmsm76)

    Exactly, but I have this post that should not be here

    https://prnt.sc/ng_GH1EazsMB

    I’ve try in a clear phone that never went to this website and it is there.

    Yes, indeed after the last update this issue started to happen in all my Astra websites that are updated.

    I also had the same problem in 2 websites with WooCommerce. About other 10 websites with WooCommerce updated fine to 7.9.0.

    One with only 3 products – https://lavandariasetubal.pt | and other with only a “service” product – https://bestcmsolutions.com (the most simple ones) gives a critical error.

    Had to roll back to 7.8.2 to solve in both cases.

    Just to follow up this post

    Thread Starter lmsm76

    (@lmsm76)

    In my case is solved doing the update directly in the plugins page. But your suggestion is valid.

    thanks for your time.

    I confirm and already open a support ticket. It’s not only UAG, it’s many others since the last update.

    I’ve tested in a few websites

    Thread Starter lmsm76

    (@lmsm76)

    I’ve just do it. Thanks.

Viewing 15 replies - 1 through 15 (of 90 total)