Title: lmm's Replies | WordPress.org

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# lmm

  [  ](https://wordpress.org/support/users/lmm/)

 *   [Profile](https://wordpress.org/support/users/lmm/)
 *   [Topics Started](https://wordpress.org/support/users/lmm/topics/)
 *   [Replies Created](https://wordpress.org/support/users/lmm/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/lmm/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/lmm/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/lmm/engagements/)
 *   [Favorites](https://wordpress.org/support/users/lmm/favorites/)

 Search replies:

## Forum Replies Created

Viewing 3 replies - 1 through 3 (of 3 total)

 *   Forum: [Installing WordPress](https://wordpress.org/support/forum/installation/)
   
   In reply to: [WordPress.com transfer to WordPress.org and Nameservers help](https://wordpress.org/support/topic/wordpresscom-transfer-to-wordpressorg-and-nameservers-help/)
 *  Thread Starter [lmm](https://wordpress.org/support/users/lmm/)
 * (@lmm)
 * [14 years ago](https://wordpress.org/support/topic/wordpresscom-transfer-to-wordpressorg-and-nameservers-help/#post-2731151)
 * Ok… sorry to bump… But just really can’t find anywhere in wordpress.com to enter
   the blue host name servers. help please!
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Cannot Log In/Site Not There Anymore!](https://wordpress.org/support/topic/cannot-log-insite-not-there-anymore/)
 *  Thread Starter [lmm](https://wordpress.org/support/users/lmm/)
 * (@lmm)
 * [14 years ago](https://wordpress.org/support/topic/cannot-log-insite-not-there-anymore/#post-2722964)
 * I uploaded the child theme right from within wordpress; As soon as I activated
   it, I could no longer access [http://www.lovelydwelling.com](http://www.lovelydwelling.com)
   or the admin (white pages for both). Back on BlueHost in the cpanel, I then went
   to look for the child theme to delete (as I had done previously), but it wasn’t
   there. Very confusing.
 * I agree about the issue with Genesis, that they should be offering the support.
   They have a support forum which I registered for but can’t actually request support
   through unless you’re a Premier Member or something, which is ridiculous, since
   I PAID for the theme and it is apparently broken/not working/messing up the site.
   Genesis also says specifically that they do not offer email support; it’s all
   craziness.
 * Thanks for your help and for trying to walk me through things; I’m just too much
   of a newbie at this to understand what’s what.
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Cannot Log In/Site Not There Anymore!](https://wordpress.org/support/topic/cannot-log-insite-not-there-anymore/)
 *  Thread Starter [lmm](https://wordpress.org/support/users/lmm/)
 * (@lmm)
 * [14 years ago](https://wordpress.org/support/topic/cannot-log-insite-not-there-anymore/#post-2722961)
 * Thanks for your response. I’m still having lots of trouble.
 * I deleted the theme, it worked, I uploaded a new one, and now same issue, but
   the theme is not there for me to delete. It’s all super confusing to me.
 * Where is the wp-config.php file? I can’t find that.
 * I also got this response from blue host:
    Wordpress is one of the most versatile
   scripts around. However due to 3rd party scripts, plugins, and themes, WordPress
   can occasionally have problems. These problems usually break the php process 
   and a white page is shown with no error. The causes of this white screen are 
   varied. Here are Top reasons and possible solutions.
 * Broken theme
 *  * Log into cPanel
    * Click Phmyadmin * Locate correct WordPress Database * Browse
   table wp_options * Go to page 2 change – the template and style sheet, type in:
   default.
 * Incompatible Plugin
 *  * In File Manager
    * Go toWP-Content, look for “plugins” Folder to “plugins_old”.*
   Create new empty folder called “plugins”. * This will disable all the WordPress
   plugins. * Log into WordPress and verify site is working. * Enable plug-ins one
   at a time to see which one was causing the issues.
 * Memory_limit maxed.
 *  * Increase the memory_limit in the php.ini. 64M should be good.
 * Note : Please make that you are running the most recent version of Worpdress.
 * Super frustrated that I can’t figure this out. Any recommendations!?
 * Thanks 🙂

Viewing 3 replies - 1 through 3 (of 3 total)