Title: liselia's Replies | WordPress.org --- # liselia [ ](https://wordpress.org/support/users/liselia/) * [Profile](https://wordpress.org/support/users/liselia/) * [Topics Started](https://wordpress.org/support/users/liselia/topics/) * [Replies Created](https://wordpress.org/support/users/liselia/replies/) * [Reviews Written](https://wordpress.org/support/users/liselia/reviews/) * [Topics Replied To](https://wordpress.org/support/users/liselia/replied-to/) * [Engagements](https://wordpress.org/support/users/liselia/engagements/) * [Favorites](https://wordpress.org/support/users/liselia/favorites/) Search replies: ## Forum Replies Created Viewing 2 replies - 1 through 2 (of 2 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Downloadable products link in email not redirecting to login page](https://wordpress.org/support/topic/downloadable-products-link-in-email-not-redirecting-to-login-page/) * Thread Starter [liselia](https://wordpress.org/support/users/liselia/) * (@liselia) * [2 years, 1 month ago](https://wordpress.org/support/topic/downloadable-products-link-in-email-not-redirecting-to-login-page/#post-17727296) * Thanks so much for your help – this is exactly what I needed to direct my investigations. Womp womp, it looks like it was actually just an error that I alone was seeing— because I was trying to download items that customers had purchased while I was logged in as an admin. Thanks again, really appreciated as I found other issues during my investigations of these matters. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Downloadable products link in email not redirecting to login page](https://wordpress.org/support/topic/downloadable-products-link-in-email-not-redirecting-to-login-page/) * Thread Starter [liselia](https://wordpress.org/support/users/liselia/) * (@liselia) * [2 years, 1 month ago](https://wordpress.org/support/topic/downloadable-products-link-in-email-not-redirecting-to-login-page/#post-17711902) * Thanks so much. I actually un-checked the box making login required for download, because my customers were not being taken to the login page. I can check the box again if I know you are going to test it. * The login is a regular page, and the products are added in the normal way (I do use plugins, but they don’t alter the link to the download). * There are some fatal errors but they don’t seem connected in any way to this issue. Here’s the latest few: * 2024-04-21 03:32:41**Critical**Uncaught Error: Call to a member function get_sku() on bool in /home/badwolfp/public_html/wp-content/themes/woodmart/inc/integrations/ woocommerce/functions.php:47fatal-errorsShow context2024-04-21 03:32:39**Critical** Uncaught Error: Call to a member function get_sku() on bool in /home/badwolfp/ public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/functions. php:47fatal-errorsShow context2024-04-17 20:32:53**Critical**Allowed memory size of 1073741824 bytes exhausted (tried to allocate 20480 bytes)fatal-errors * System status report: * ```wp-block-code ` WordPress Environment WordPress address (URL): https://badwolfpress.com Site address (URL): https://badwolfpress.com WC Version: 8.8.2 REST API Version: ✔ 8.8.2 Action Scheduler Version: ✔ 3.7.4 Log Directory Writable: ✔ WP Version: 6.5.2 WP Multisite: – WP Memory Limit: 1 GB WP Debug Mode: ✔ WP Cron: – Language: en_US External object cache: ✔ Server Environment Server Info: LiteSpeed PHP Version: 8.2.18 PHP Post Max Size: 256 MB PHP Time Limit: 360 PHP Max Input Vars: 8000 cURL Version: 7.87.0 OpenSSL/1.1.1w SUHOSIN Installed: – MySQL Version: 10.6.17-MariaDB Max Upload Size: 256 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ❌ Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected. DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ Database WC Database Version: 8.8.2 WC Database Prefix: wpnp_ Total Database Size: 462.09MB Database Data Size: 278.30MB Database Index Size: 183.79MB wpnp_woocommerce_sessions: Data: 0.76MB + Index: 0.01MB + Engine MyISAM wpnp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpnp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpnp_woocommerce_downloadable_product_permissions: Data: 7.03MB + Index: 10.72MB + Engine InnoDB wpnp_woocommerce_order_items: Data: 6.52MB + Index: 2.52MB + Engine InnoDB wpnp_woocommerce_order_itemmeta: Data: 32.56MB + Index: 28.09MB + Engine InnoDB wpnp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wpnp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpnp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpnp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 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WooCommerce Product Add-Ons Ultimate: by Plugin Republic – 3.19.1 Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.6 Safe SVG: by 10up – 2.2.4 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.24.2 User Switching: by John Blackbourn & contributors – 1.7.3 WavePlayer: by Luigi Pulcini – 3.7.1 WooCommerce Dynamic Pricing & Discounts: by RightPress – 2.4.6 ShipStation Shipping PRO for WooCommerce: by OneTeamSoftware – 2.1.20 WP Sheet Editor - WooCommerce Orders Pro: by WP Sheet Editor – 1.3.15 Integration for WooCommerce and Zoho Pro: by CRM Perks – 1.4.7 WooCommerce Customers Manager: by Lagudi Domenico – 29.3 Extra Product Sorting Options for WooCommerce: by SkyVerge – 2.10.0 WooCommerce - ShipStation Integration: by WooCommerce – 4.4.2 WooCommerce: by Automattic – 8.8.2 Woodmart Core: by – 1.0.42 WPLoyalty - Guest Referral: by WPLoyalty – 1.0.0 WPLoyalty - WooCommerce Loyalty Points, Rewards and Referral Pro: by Wployalty – 1.2.8 WP Mail SMTP Pro: by WP Mail SMTP – 4.0.2 FunnelKit Automations Pro: by FunnelKit – 3.0.1 FunnelKit Automations: by FunnelKit – 3.0.1 WP PDF Stamper: by Tips and Tricks HQ – 4.6.3.2 WP Sheet Editor - Media Library: by WP Sheet Editor – 1.10.15 WP Sheet Editor - Post Types (Premium): by WP Sheet Editor – 2.25.14-beta.1 WP Sheet Editor - WavePlayer: by WP Sheet Editor – 1.0.1 WPFactory Helper: by WPFactory – 1.5.9 Sequential Order Numbers for WooCommerce: by WebToffee – 1.6.1 Inactive Plugins (27) Admin Shipping Calculator for WooCommerce: by Patrick Bußmann – 1.0.0 Advanced Database Cleaner: by Younes JFR. – 3.1.4 Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.2 All In One Addons for WPBakery Page Builder (formerly Visual Composer): by Sike – 3.6.5 Classic Editor: by WordPress Contributors – 1.6.3 Conditional Field value Edit: by CRM Perks Inc. – 1.6 Contact Form 7: by Takayuki Miyoshi – 5.9.3 Download Manager: by W3 Eden Inc. – 3.2.90 DZS ZoomSounds: by Digital Zoom Studio – 6.49 FunnelKit Automations Connectors: by FunnelKit – 2.4.1 Integration for WooCommerce and Zoho: by CRM Perks – 1.4.6 Payment Plugins for PayPal WooCommerce: by Payment Plugins support@paymentplugins.com – 1.0.46 Phone Orders for WooCommerce (Pro): by AlgolPlus – 3.8.8 Query Monitor: by John Blackbourn – 3.16.2 Real Category Management: by devowl.io – 4.1.13 Shipping Packages for WooCommerce: by OneTeamSoftware – 1.1.33 Slider Revolution: by ThemePunch – 6.6.20 SlingBlocks – Gutenberg Blocks by FunnelKit (Formerly WooFunnels): by FunnelKit (formerly WooFunnels) – 1.4.0 USPS Live Rates: by Octolize – 1.10.0 WooCommerce Amazon S3 Storage: by KoiLab – 2.7.0 (update to version 2.7.1 is available) WP Crontrol: by John Blackbourn – 1.16.3 WPForms Lite: by WPForms – 1.8.8.2 WP Mail SMTP: by WP Mail SMTP – 4.0.1 WP Sheet Editor - GiveWP: by WP Sheet Editor – 1.0.53 WP Sheet Editor - Taxonomy Terms Pro: by WP Sheet Editor – 1.7.11 WP Sheet Editor - Troubleshooting: by WP Sheet Editor – 1.0.0 WP User Merger: by Fahad Mahmood – 1.5.7 Dropin Plugins () maintenance.php: maintenance.php object-cache.php: object-cache.php Settings API Enabled: – Force SSL: ✔ Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: bundle (bundle) composite (composite) external (external) grouped (grouped) simple (simple) variable (variable) woosb (woosb) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ Enforce Approved Product Download Directories: – HPOS feature screen enabled: – HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: ✔ Logging Enabled: ✔ Handler: WC_Log_Handler_DB Retention period: 30 days Level threshold: – Log directory size: 72 MB WC Pages Shop base: #11387 - /shop/ Cart: #7 - /cart/ Checkout: #8 - /checkout/ My account: #9 - /account/ Terms and conditions: #3 - /privacy-policy/ Theme Name: Woodmart Child Version: 6.4.2 Author URL: http://themeforest.net/user/xtemos Child Theme: ✔ Parent Theme Name: Woodmart Parent Theme Version: 7.5.1 Parent Theme Author URL: http://themeforest.net/user/xtemos WooCommerce Support: ✔ Templates Overrides: woodmart/woocommerce/archive-product.php woodmart/woocommerce/cart/cart-item-data.php woodmart/woocommerce/cart/cart.php woodmart/woocommerce/cart/cross-sells.php woodmart/woocommerce/cart/mini-cart.php woodmart/woocommerce/checkout/form-checkout.php woodmart/woocommerce/checkout/thankyou.php woodmart/woocommerce/content-product-cat.php woodmart/woocommerce/content-product.php woodmart-child/woocommerce/content-single-product.php woodmart/woocommerce/content-widget-product.php woodmart-child/woocommerce/emails/admin-cancelled-order.php woodmart-child/woocommerce/emails/admin-failed-order.php woodmart-child/woocommerce/emails/admin-new-order.php woodmart-child/woocommerce/emails/customer-completed-order.php woodmart-child/woocommerce/emails/customer-invoice.php woodmart-child/woocommerce/emails/customer-new-account.php woodmart-child/woocommerce/emails/customer-note.php woodmart-child/woocommerce/emails/customer-on-hold-order.php woodmart-child/woocommerce/emails/customer-processing-order.php woodmart-child/woocommerce/emails/customer-refunded-order.php woodmart-child/woocommerce/emails/customer-reset-password.php woodmart-child/woocommerce/emails/plain/admin-cancelled-order.php woodmart/woocommerce/global/breadcrumb.php woodmart/woocommerce/global/form-login.php woodmart/woocommerce/global/quantity-input.php woodmart/woocommerce/loop/add-to-cart.php woodmart/woocommerce/loop/loop-end.php woodmart/woocommerce/loop/loop-start.php woodmart/woocommerce/loop/no-products-found.php woodmart/woocommerce/loop/orderby.php woodmart/woocommerce/loop/pagination.php woodmart/woocommerce/loop/sale-flash.php woodmart-child/woocommerce/myaccount/dashboard.php woodmart-child/woocommerce/myaccount/downloads.php woodmart-child/woocommerce/myaccount/form-add-payment-method.php woodmart-child/woocommerce/myaccount/form-edit-account.php woodmart-child/woocommerce/myaccount/form-edit-address.php woodmart-child/woocommerce/myaccount/form-login.php woodmart-child/woocommerce/myaccount/form-lost-password.php woodmart-child/woocommerce/myaccount/form-reset-password.php woodmart-child/woocommerce/myaccount/lost-password-confirmation.php woodmart-child/woocommerce/myaccount/my-account.php woodmart-child/woocommerce/myaccount/my-address.php woodmart-child/woocommerce/myaccount/my-downloads.php woodmart-child/woocommerce/myaccount/my-orders.php woodmart-child/woocommerce/myaccount/navigation.php woodmart-child/woocommerce/myaccount/orders.php woodmart-child/woocommerce/myaccount/payment-methods.php woodmart-child/woocommerce/myaccount/view-order.php woodmart/woocommerce/product-searchform.php woodmart/woocommerce/single-product/add-to-cart/grouped.php woodmart/woocommerce/single-product/add-to-cart/variable.php woodmart-child/woocommerce/single-product/meta.php woodmart-child/woocommerce/single-product/product-attributes.php woodmart/woocommerce/single-product/product-image.php woodmart/woocommerce/single-product/product-thumbnails.php woodmart/woocommerce/single-product/rating.php woodmart/woocommerce/single-product/related.php woodmart/woocommerce/single-product/sale-flash.php woodmart/woocommerce/single-product/tabs/description.php woodmart/woocommerce/single-product/tabs/tabs.php woodmart/woocommerce/single-product/title.php woodmart/woocommerce/single-product/up-sells.php woodmart/woocommerce/single-product-reviews.php woodmart/woocommerce/single-product.php Bulk Regenerate Download Permissions Settings License Key: (set) Enable: yes Enable: no Enable: no Enable: no If your server has limited resources, increasing this value will slow down background processing and reduce the load on your server.: 100 Send an email to this address when the process is complete.: (set) Admin Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customize-store customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-variation-management product-virtual-downloadable product-external-affiliate product-grouped product-linked product-pre-publish-modal remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience product-custom-fields settings async-product-editor-category-field launch-your-store Daily Cron: ✔ Next scheduled: 2024-04-25 19:27:46 -07:00 Options: ✔ Notes: 193 Onboarding: completed Action Scheduler Complete: 1,629 Oldest: 2024-03-24 20:36:33 -0700 Newest: 2024-04-24 18:12:37 -0700 Failed: 6 Oldest: 2024-04-17 13:15:13 -0700 Newest: 2024-04-17 13:32:02 -0700 Pending: 7 Oldest: 2024-04-24 18:42:37 -0700 Newest: 2024-04-29 14:06:48 -0700 Status report information Generated at: 2024-04-24 18:26:02 -07:00 ` ``` Viewing 2 replies - 1 through 2 (of 2 total)