Title: Lisa's Replies | WordPress.org --- # Lisa [ ](https://wordpress.org/support/users/lisafoxnet/) * [Profile](https://wordpress.org/support/users/lisafoxnet/) * [Topics Started](https://wordpress.org/support/users/lisafoxnet/topics/) * [Replies Created](https://wordpress.org/support/users/lisafoxnet/replies/) * [Reviews Written](https://wordpress.org/support/users/lisafoxnet/reviews/) * [Topics Replied To](https://wordpress.org/support/users/lisafoxnet/replied-to/) * [Engagements](https://wordpress.org/support/users/lisafoxnet/engagements/) * [Favorites](https://wordpress.org/support/users/lisafoxnet/favorites/) Search replies: ## Forum Replies Created Viewing 12 replies - 1 through 12 (of 12 total) * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Need help fixing wp_usermeta table](https://wordpress.org/support/topic/need-help-fixing-wp_usermeta-table/) * Thread Starter [Lisa](https://wordpress.org/support/users/lisafoxnet/) * (@lisafoxnet) * [9 years, 4 months ago](https://wordpress.org/support/topic/need-help-fixing-wp_usermeta-table/#post-8628222) * Figured it out…. * When I imported the GoDaddy SQL file into the new database, the table prefixes were not the standard wp_xxxx. I knew this, but decided to go ahead and change the table prefixes themselves, rather than change the wp-config file to match what the database table prefix actually was. Why I chose the harder route, I’m not sure. Maybe because it was late and I should have been in bed? * Anyway…. * So I dumped the database, re-uploaded the GoDaddy SQL file and changed the wp- config file where it has the $table_prefix = xxxxx * Problem solved. I can now access the admin dashboard. Marking this topic closed. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Need help fixing wp_usermeta table](https://wordpress.org/support/topic/need-help-fixing-wp_usermeta-table/) * Thread Starter [Lisa](https://wordpress.org/support/users/lisafoxnet/) * (@lisafoxnet) * [9 years, 4 months ago](https://wordpress.org/support/topic/need-help-fixing-wp_usermeta-table/#post-8628199) * Since it didn’t contain my username/password, I felt it was safe. Thanks for looking out for me. * I enabled debug mode and there were 2 errors with plugins. I deleted those plugins and the error messages went away, but the problem of not seeing the admin dashboard remains. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Need help fixing wp_usermeta table](https://wordpress.org/support/topic/need-help-fixing-wp_usermeta-table/) * Thread Starter [Lisa](https://wordpress.org/support/users/lisafoxnet/) * (@lisafoxnet) * [9 years, 4 months ago](https://wordpress.org/support/topic/need-help-fixing-wp_usermeta-table/#post-8628076) * Hi, thanks for the quick response. * Yes, I did follow the recommended protocol if you are not changing URLs or directories. I did update the wp-config file with the new database name, user and password. I manually uploaded the files in the plugins, uploads and themes directories. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Do you have a solution for these error messages?](https://wordpress.org/support/topic/do-you-have-a-solution-for-these-error-messages/) * [Lisa](https://wordpress.org/support/users/lisafoxnet/) * (@lisafoxnet) * [10 years, 6 months ago](https://wordpress.org/support/topic/do-you-have-a-solution-for-these-error-messages/#post-6754663) * Hi- * This is usually do to a “white space” problem in the wp-config file, meaning there should be no carriage returns after the last bit of PHP in that file. * What you need to do is download your wp-config file via FTP, open it up in Notepad( do not use Word), make sure there are no extra returns at the very bottom of the file, save it and re-upload it to the server. * You can read more about this here: [https://codex.wordpress.org/FAQ_Troubleshooting#How_do_I_solve_the_Headers_already_sent_warning_problem.3F](https://codex.wordpress.org/FAQ_Troubleshooting#How_do_I_solve_the_Headers_already_sent_warning_problem.3F) * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Adding pages from a specific category as child menu items](https://wordpress.org/support/topic/adding-pages-from-a-specific-category-as-child-menu-items/) * [Lisa](https://wordpress.org/support/users/lisafoxnet/) * (@lisafoxnet) * [10 years, 6 months ago](https://wordpress.org/support/topic/adding-pages-from-a-specific-category-as-child-menu-items/#post-6754660) * Hi- * Give this plugin a try: [https://wordpress.org/plugins/auto-subpage-menu/](https://wordpress.org/plugins/auto-subpage-menu/) * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [WP Mail / Outlook / MIME multipart issues](https://wordpress.org/support/topic/wp-mail-outlook-mime-multipart-issues/) * [Lisa](https://wordpress.org/support/users/lisafoxnet/) * (@lisafoxnet) * [10 years, 6 months ago](https://wordpress.org/support/topic/wp-mail-outlook-mime-multipart-issues/#post-6664325) * Hi- * Have you tried disabling the html function and seeing if the error is still occuring? * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Already using child theme. How do I make modifications?](https://wordpress.org/support/topic/already-using-child-theme-how-do-i-make-modifications/) * [Lisa](https://wordpress.org/support/users/lisafoxnet/) * (@lisafoxnet) * [10 years, 6 months ago](https://wordpress.org/support/topic/already-using-child-theme-how-do-i-make-modifications/#post-6736250) * I believe you need to install the parent theme Goran. Do you have the theme Goran and Goran-child in your themes folder? * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Already using child theme. How do I make modifications?](https://wordpress.org/support/topic/already-using-child-theme-how-do-i-make-modifications/) * [Lisa](https://wordpress.org/support/users/lisafoxnet/) * (@lisafoxnet) * [10 years, 6 months ago](https://wordpress.org/support/topic/already-using-child-theme-how-do-i-make-modifications/#post-6736028) * Hi- * If you want to edit the source files for Goran, you need to create a child theme yourself. * Creating a child theme is easy to do: only 1 file is required (style.css). Here is a great tutorial: [https://premium.wpmudev.org/blog/how-to-create-wordpress-child-theme/](https://premium.wpmudev.org/blog/how-to-create-wordpress-child-theme/) * Then if you want to edit other theme source files, just copy that file from the main theme into your child theme folder. Then hack away. 🙂 * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Hacker?](https://wordpress.org/support/topic/hacker-3/) * [Lisa](https://wordpress.org/support/users/lisafoxnet/) * (@lisafoxnet) * [10 years, 6 months ago](https://wordpress.org/support/topic/hacker-3/#post-6736018) * Hi- * Do you have any security plugins installed and enabled? I personally like WordFence. * Here’s how I would go about cleaning up: * -Make sure you change your password to something really strong (uppercase/lowercase/ number/character) * -Make a backup of your wp-content/themes/ folder * -Write down the plugins you have activated * -Download a fresh copy of the latest version of WP * -Using FTP, log into your server and delete all the WP core files and re-upload the fresh copies (including downloading all new plugin files and reuploading) * -Take a look at your home directory and make sure there are no “odd” files (you can compare what’s in the WP download folders with the folders on your server— if you find any discrepancies, proceed cautiously before deleting) * -Get new Salt keys (good article here: [http://www.wpbeginner.com/beginners-guide/what-why-and-hows-of-wordpress-security-keys/](http://www.wpbeginner.com/beginners-guide/what-why-and-hows-of-wordpress-security-keys/)) * That’s just a starting point. Depending on your level of technical skill, there are more advanced things you can do. But doing the above is a bare minimum. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [plugin fails over and over again](https://wordpress.org/support/topic/plugin-fails-over-and-over-again/) * [Lisa](https://wordpress.org/support/users/lisafoxnet/) * (@lisafoxnet) * [10 years, 6 months ago](https://wordpress.org/support/topic/plugin-fails-over-and-over-again/#post-6701610) * Hi- * It sounds like there is a problem with your web host not allowing for automatic installation of plugins. Open a support ticket with your web host and explain the issue to them. There is a chance they will not allow the automatic installation of plugins, in which case you will need to install it manually (via FTP). * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Having trouble loggin into the admin site.](https://wordpress.org/support/topic/having-trouble-loggin-into-the-admin-site/) * [Lisa](https://wordpress.org/support/users/lisafoxnet/) * (@lisafoxnet) * [10 years, 6 months ago](https://wordpress.org/support/topic/having-trouble-loggin-into-the-admin-site/#post-6701608) * Hi- * The first thing I would do is access your server using FTP (file transfer protocol). There are free programs out there like FileZilla. Remove the Google Analytics plugin (wp-content/plugins/), which might be conflicting with either your theme or another plugin. * Then reload your browser and see if you can access the Admin section. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [white page afther login](https://wordpress.org/support/topic/white-page-afther-login/) * [Lisa](https://wordpress.org/support/users/lisafoxnet/) * (@lisafoxnet) * [10 years, 6 months ago](https://wordpress.org/support/topic/white-page-afther-login/#post-6701606) * Hi- * The WordPress “white screen of death” could be the result of several problems: database connection, plugin error, theme error, incomplete uploads, etc. * First I recommend you have a backup of your site (you can do this through your web host – ask support if you are unsure of how to do this). * Then read this article which explains the potential causes and solutions: [http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death/](http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death/) * Give some of those a try and report back. Viewing 12 replies - 1 through 12 (of 12 total)