Title: themejunkee's Replies | WordPress.org

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# themejunkee

  [  ](https://wordpress.org/support/users/lettyd/)

 *   [Profile](https://wordpress.org/support/users/lettyd/)
 *   [Topics Started](https://wordpress.org/support/users/lettyd/topics/)
 *   [Replies Created](https://wordpress.org/support/users/lettyd/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/lettyd/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/lettyd/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/lettyd/engagements/)
 *   [Favorites](https://wordpress.org/support/users/lettyd/favorites/)

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## Forum Replies Created

Viewing 3 replies - 1 through 3 (of 3 total)

 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[Formidable Forms – Contact Form, Survey, Quiz, Payment, Calculator Form & Custom Form Builder] Bad ethics for long time supporters](https://wordpress.org/support/topic/bad-ethics-for-long-time-supporters/)
 *  [themejunkee](https://wordpress.org/support/users/lettyd/)
 * (@lettyd)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/bad-ethics-for-long-time-supporters/#post-16660154)
 * Hi Ryan,
 * I emphasize with you and am sorry that this happened. Not too long ago I experienced
   the very same gut punch situation with Affinity software and the thing I couldn’t
   get the company to understand was how betrayed I felt by them. It wasn’t just
   a “communication” issue it was a breach in trust.
 * As consumers and business owners, we spend our money on things we believe in 
   and buy into the expectation that the people behind the product/service will 
   continue to value and honor us even when they need to increase their bottom line.
 * There are still a few companies that get this concept. I can think of two: Elegant
   Themes and Webinar Ignition.
 * Years ago, I purchased a lifetime license with ET, which so far, they have honored
   in every way. Since that time, they have rolled out other products which they
   always offer us _lifetimers_ as a separate service without making what we paid
   for obsolete or making us feel forced to abandon one thing for the other.
 * In the case of WI, I purchased a Pro license with them but after a few years,
   the company was sold several times. However, each new owner made every effort
   to honor what was already in place by offering any new service to us at a discount,
   once again, without disturbing what was already in place. As a result, I readily
   recommend each of these products to others.
 * Ultimately, every company can choose to do things any way they want but in my
   opinion, it’s always better to preserve customer relationships at all cost. Especially
   with those who have faithfully used the product over time and wield a powerful
   experience to share in the marketplace that will garner countless new customers.
 * It never pays to make such a loyal part of your customer base feel like they’ve
   just been steamrolled.
 * Thanks for sharing this. I was trying to decide whether to pay for Formidable
   or Gravity. THIS helped me to decide.
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[WebinarIgnition – Live, Automated & Evergreen Webinar System for WordPress and WooCommerce] Excellent Support](https://wordpress.org/support/topic/excellent-support-1088/)
 *  Thread Starter [themejunkee](https://wordpress.org/support/users/lettyd/)
 * (@lettyd)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/excellent-support-1088/#post-12903305)
 * Hey, if you don’t hear from anyone you could try contacting somebody over at 
   [https://digitalkickstart.com/contact/](https://digitalkickstart.com/contact/)
   and I could be wrong but I think that this is the person who contacted me [https://wordpress.org/support/users/amir_canteetu/](https://wordpress.org/support/users/amir_canteetu/).
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[WebinarIgnition – Live, Automated & Evergreen Webinar System for WordPress and WooCommerce] Excellent Support](https://wordpress.org/support/topic/excellent-support-1088/)
 *  Thread Starter [themejunkee](https://wordpress.org/support/users/lettyd/)
 * (@lettyd)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/excellent-support-1088/#post-12903266)
 * Yeah, I had the same problem. So I went to the support page within the free version
   of the plugin and sent a very serious email and someone named Amir contacted/
   helped me with a new API key.
 * I’m not sure if the same person still owns/runs the company but here’s the contact
   email I used: [support@webinarignition.com](https://wordpress.org/support/users/lettyd/replies/support@webinarignition.com?output_format=md)
 * Also, here’s a link to the site for the person I believe is running it now [https://www.paultherond.com/2019/03/webinarignition-review/](https://www.paultherond.com/2019/03/webinarignition-review/).
 * Hope this helps!

Viewing 3 replies - 1 through 3 (of 3 total)