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Viewing 15 replies - 1 through 15 (of 15 total)
  • Thread Starter lernde

    (@lernde)

    No errors are displayed, as if we now send to gmail and forward from there to our official email address.
    if we use our official email address, as already described, no more mail arrives – for whatever reason.
    no errors are displayed.

    Thread Starter lernde

    (@lernde)

    Hi,
    After trying a lot of things around, we found that the email address of our TLD no longer works. If we enter a GMail address, the messages will be forwarded as an email via all available contact forms.
    The question is why and where is the cause?

    Thread Starter lernde

    (@lernde)

    On that last point, the plugin’s authors/developers should be able to help. Post a question in the support forum for the plugin you choose.

    We wrote to the author of ContactForm. Procedure what was tested:
    Deactivate all plugins, switch to twenty twenty theme, no emails arrive.
    Reset WordPress password. No emails arrive.
    The installed theme updated, no emails arrive.
    WP Forms plugin installed, no emails arrive.

    Just to be sure, the emails aren’t being spammed?

    We receive emails on the configured and stored email address. The website has been working for 5 years.
    At some point a customer called us to send us a message via the website and why he didn’t get an answer. That was 2 weeks ago, and we’ve been troubleshooting ever since.

    Another thing to check — have you used an SPF record that designates your web host as a valid sender?

    Unfortunately I didn’t understand.

    Finally, maybe the PHP upgrade broke something mail related. Please ping your host’s support about this.

    We have already written to the support of our hoster, especially since we always receive a clean WP installation on a desired domain via our hoster.
    Unfortunately, we were also unsuccessful here.
    The PHP mailer of our WP installation no longer works, but we don’t know where we should correct or change which entries in the individual PHP files.
    So we could also compare entries, which must be where, so that it works.

    I could post the PHP Compatibility lod files.
    Fished out the error messages there.

    Thread Starter lernde

    (@lernde)

    So that seems to be ruled out, correct?

    No. Sending Messages from our WP Site are not ruled out.

    Can your site send *any* email? https://wordpress.org/plugins/check-email/

    We try to send with check-mail. Plugin says message was sending, but we don`t get any message to our E-Mailadres.

    You might try installing an SMTP plugin.

    This is the last point we can do, but our Mails for TLD lern.de goes over microsoft exchange server, and we dont know the configuration to put in the smtp plugin.

    • This reply was modified 4 years, 1 month ago by Steven Stern (sterndata).
    • This reply was modified 4 years, 1 month ago by lernde.
    • This reply was modified 4 years, 1 month ago by lernde.
    Thread Starter lernde

    (@lernde)

    Disable WP Super Cache. Does the problem go away?

    Unfortunately, the problem of deactivating or uninstalling is not gone. The change to a standard topic also did not produce any results.

    Thread Starter lernde

    (@lernde)

    @takayukister

    Try switching to the default theme and deactivating all the plugins excluding Contact Form 7, Akismet Anti-Spam, Flamingo, PHP Compatibility Checker, Really Simple CAPTCHA, WordPress Importer, and Yoast SEO.

    We tried all variants.
    1. Deactivate all plugins, send a message via one of the contact forms – nothing arrives.
    2. Deactivate all plugins, activate twenty twenty theme, send a message via one of the contact forms – nothing arrives.
    3. The theme updated, all plugins deactivated, sending a message via one of the contact forms – nothing arrives.
    Etc.
    We don’t get a single message, no matter which installation variant we choose and we don’t know what to do next.
    Is there not a plugin through which we can investigate the installation for errors. We suspect that either WordPress updates or plugin updates have changed something in the installation, so ContactForm simply won’t send anymore.
    We have also tested our forms on other websites to see whether the code contains errors, which is not the case either

    Thread Starter lernde

    (@lernde)

    Hi there,
    we have now deactivated our installed theme and all plugins except CF.
    CF no longer sends mail.
    We still see another attempt to undo the updates.
    We received the last message about CF on June 21, 2019.
    So we should be able to undo the updates until then, but which plugin does it work with?

    Can someone help?

    Thread Starter lernde

    (@lernde)

    Hi there,

    we have now done the following.
    All plugins except contact form have been deactivated.
    ContactForm still does not work.
    We receive all inquiries via Contactform via Flamingo, but we do not receive any emails.
    We don’t know what to do next.

    Thread Starter lernde

    (@lernde)

    If you do an Inspect Element on your website, CF7 Javascript is being blocked for some reason. You may want to try disabling plugins, one at a time, to see if there’s a collision.

    If i try to disable plugins, see how many items i have. So we couldnt remember installed other plugins, so the contactform doesnt work.

    Thread Starter lernde

    (@lernde)

    What other plugins and theme do you use on the site?

    We have installed and activated Plugins: AGB-Connector, Akismet Anti-Spam, bbPress, BuddyPress, Contact Form 7, Duplicate Post, Favicon by RealFaviconGenerator, Flamingo, GDPR Cookie Consent, Google Reviews Widget, Google Tag Manager, Google XML Sitemaps,
    Jetpack von WordPress.com, Lazy Load by WP Rocket, MathJax-LaTeX, One-Click Child Theme, PHP Compatibility Checker, Popup Builder, Really Simple CAPTCHA, Redirection, Resize Image After Upload, Schema – All In One Schema Rich Snippets, Shariff Wrapper, SI Captcha Anti-Spam, Simple Redirect, Slider Revolution, Slider Revolution Whiteboard Add-on, Social by RealFaviconGenerator, Swlabs Core, WooCommerce, WooCommerce Admin, WooCommerce Blöcke, WordPress Importer, WP Google My Business Auto Publish, WP Instagram Widget, WP PayPal, WP SEO HTML Sitemap, WP Statistics, WP User Avatar, WP-PostRatings, WPBakery Page Builder, XCloner – Site Backup and Restore, YITH WooCommerce Wunschliste, YITH WooCommerce Zoom Magnifier and Yoast SEO

    The installed Theme is edugate from themeforest.

    Thread Starter lernde

    (@lernde)

    Chakka!
    Hat funktioniert. Der erste Gedanke ist oft der richtige.
    Vielen Dank!

    Thread Starter lernde

    (@lernde)

    Hallo Jan-Peter,

    hab gerade nachgeschaut.
    In der htaccess steht folgendes:

    AddHandler php56-cgi .php
    php_value memory_limit 256M
    php_value max_input_vars 10000
    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>

    # END WordPress

    Kannst du mir evtl. dann auch schreiben was ich in der ersten Zeile anstatt AddHandler php56-cgi .php schreiben soll?

    Viele Grüße
    Sascha

    Thread Starter lernde

    (@lernde)

    does anyone have a solution?

    • This reply was modified 5 years ago by lernde.
    Thread Starter lernde

    (@lernde)

    hi Weblizer,
    lazy load plugin deactivated and works.
    Thanks a lot

    Greetings from Munich
    lern.de

    Thread Starter lernde

    (@lernde)

    hello, we have now inserted the code. The pictures are displayed properly in size.
    However, the load times for the individual galleries are far too high, although the image size has been reduced to a minimum.
    The third gallery loads and loads and nothing happens.
    What can this be?

Viewing 15 replies - 1 through 15 (of 15 total)