Title: Justin (a11n)'s Replies | WordPress.org

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# Justin (a11n)

  [  ](https://wordpress.org/support/users/layoutd/)

 *   [Profile](https://wordpress.org/support/users/layoutd/)
 *   [Topics Started](https://wordpress.org/support/users/layoutd/topics/)
 *   [Replies Created](https://wordpress.org/support/users/layoutd/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/layoutd/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/layoutd/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/layoutd/engagements/)
 *   [Favorites](https://wordpress.org/support/users/layoutd/favorites/)

 Search replies:

## Forum Replies Created

Viewing 15 replies - 1 through 15 (of 37 total)

1 [2](https://wordpress.org/support/users/layoutd/replies/page/2/?output_format=md)
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 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] All Woocommerce pages fading before they load](https://wordpress.org/support/topic/all-woocommerce-pages-fading-before-they-load/)
 *  [Justin (a11n)](https://wordpress.org/support/users/layoutd/)
 * (@layoutd)
 * [5 months, 3 weeks ago](https://wordpress.org/support/topic/all-woocommerce-pages-fading-before-they-load/page/3/#post-18726832)
 * Hi [@0108daniel](https://wordpress.org/support/users/0108daniel/),
 * As mentioned above, this doesn’t seem to be a WooCommerce-related issue since
   the behavior happens happens on all the pages on the site. And if the problem
   persists even with all plugins disabled, that would point to it being an issue
   with a theme. Some quick recommendations:
    - Clear the cache for any performance plugins
    - Reach out to the developers of Elementor to ask if they have any experience
      with issues like this, as as we do not support 3rd party plugins or themes
      in this forum.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] All Woocommerce pages fading before they load](https://wordpress.org/support/topic/all-woocommerce-pages-fading-before-they-load/)
 *  [Justin (a11n)](https://wordpress.org/support/users/layoutd/)
 * (@layoutd)
 * [5 months, 3 weeks ago](https://wordpress.org/support/topic/all-woocommerce-pages-fading-before-they-load/page/3/#post-18726631)
 * Hi [@0108daniel](https://wordpress.org/support/users/0108daniel/),
    Do you have
   Elementor installed on the site? Looking at the page source, there appear to 
   be Elementor transitions enabled: `<e-page-transition preloader-type="image" `
   and `.elementor-kit-20 e-page-transition` If so, you may be able to disabled 
   them: [https://elementor.com/help/page-transitions/](https://elementor.com/help/page-transitions/)
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce Analytics] We’re preparing your data – stuck](https://wordpress.org/support/topic/were-preparing-your-data-stuck/)
 *  Plugin Support [Justin (a11n)](https://wordpress.org/support/users/layoutd/)
 * (@layoutd)
 * [1 year ago](https://wordpress.org/support/topic/were-preparing-your-data-stuck/#post-18433643)
 * Hi again [@retrodeed](https://wordpress.org/support/users/retrodeed/),
 * We restarted the full data synchronization from zero, but it has stalled again–
   there seems to be an issue with the data itself. If you could provide the WooCommerce
   status logs as requested previously by [@mahfuzurwp](https://wordpress.org/support/users/mahfuzurwp/),
   that might help us identify the exact issue.
 * Cheers
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce Analytics] We’re preparing your data – stuck](https://wordpress.org/support/topic/were-preparing-your-data-stuck/)
 *  Plugin Support [Justin (a11n)](https://wordpress.org/support/users/layoutd/)
 * (@layoutd)
 * [1 year ago](https://wordpress.org/support/topic/were-preparing-your-data-stuck/#post-18433471)
 * Hi [@retrodeed](https://wordpress.org/support/users/retrodeed/),
 * > I’ve tried to stop and restart the sync, but still nothing happens.
 * Just to clarify, was this using the tool in **WooCommerce > Status > Tools > 
   WooCommerce Analytics data synchronization?**
 * At any rate, it does look like the full data synchronization stalled on your 
   store without completing, so we’re going to restart the process manually. Please
   give it a few hours to process your order data again.
 * Cheers,
   Justin
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Pinterest for WooCommerce] JS Error Fix](https://wordpress.org/support/topic/js-error-fix/)
 *  Plugin Author [Justin (a11n)](https://wordpress.org/support/users/layoutd/)
 * (@layoutd)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/js-error-fix/#post-18399258)
 * Hi [@jonb1987](https://wordpress.org/support/users/jonb1987/),
 * Thanks for the report and the proposed solution. I’ve opened an issue in the 
   repo to follow up: [https://github.com/woocommerce/pinterest-for-woocommerce/issues/1117](https://github.com/woocommerce/pinterest-for-woocommerce/issues/1117)
 * Cheers
   Justin
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce Analytics] Slow down the site a lot](https://wordpress.org/support/topic/slow-down-the-site-a-lot/)
 *  Plugin Support [Justin (a11n)](https://wordpress.org/support/users/layoutd/)
 * (@layoutd)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/slow-down-the-site-a-lot/#post-18331384)
 * Hey Jesper (@svendlund),
 * We haven’t heard back from you in a while, so I’m going to go ahead and close
   this thread for now. If you need further assistance, just respond back here at
   your convenience.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce Analytics] Analytics table display](https://wordpress.org/support/topic/analytics-table-display/)
 *  Plugin Support [Justin (a11n)](https://wordpress.org/support/users/layoutd/)
 * (@layoutd)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/analytics-table-display/#post-18331383)
 * I will close this ticket, confirming that the issue has been logged and added
   to our queue for review. It will be prioritized accordingly and addressed in 
   due course.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce Analytics] “Sorry: you do not have permission to access this page.”|](https://wordpress.org/support/topic/sorry-you-do-not-have-permission-to-access-this-page-5/)
 *  Plugin Support [Justin (a11n)](https://wordpress.org/support/users/layoutd/)
 * (@layoutd)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/sorry-you-do-not-have-permission-to-access-this-page-5/#post-18327110)
 * Hey [@johan_walter](https://wordpress.org/support/users/johan_walter/),
 * We haven’t heard back from you in a while, so I’m going to go ahead and close
   this thread for now. If you need further assistance, just respond back here at
   your convenience.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce Analytics] Slow down the site a lot](https://wordpress.org/support/topic/slow-down-the-site-a-lot/)
 *  Plugin Support [Justin (a11n)](https://wordpress.org/support/users/layoutd/)
 * (@layoutd)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/slow-down-the-site-a-lot/#post-18284326)
 * Hi Jesper,
 * Thanks for reaching out! Could you specify where on your site you’re noticing
   the slowdown?
 * Also, to help us troubleshoot, could you please share your site’s [System Status Report](https://woocommerce.com/document/understanding-the-woocommerce-system-status-report/).
   You can paste it into [Pastebin](https://pastebin.com) and share the link here.
 * Regards,
   Justin
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce Analytics] “Sorry: you do not have permission to access this page.”|](https://wordpress.org/support/topic/sorry-you-do-not-have-permission-to-access-this-page-5/)
 *  Plugin Support [Justin (a11n)](https://wordpress.org/support/users/layoutd/)
 * (@layoutd)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/sorry-you-do-not-have-permission-to-access-this-page-5/#post-18275087)
 * Hi [@johan_walter](https://wordpress.org/support/users/johan_walter/),
 * You can find Order Attribution tracking information here: [https://woocommerce.com/document/order-attribution-tracking/](https://woocommerce.com/document/order-attribution-tracking/)
 * And information about Order Attribution reports here: [https://woocommerce.com/document/woocommerce-analytics/order-attribution-report/#the-order-attribution-reports](https://woocommerce.com/document/woocommerce-analytics/order-attribution-report/#the-order-attribution-reports)
 * Regards
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce Analytics] “Sorry: you do not have permission to access this page.”|](https://wordpress.org/support/topic/sorry-you-do-not-have-permission-to-access-this-page-5/)
 *  Plugin Support [Justin (a11n)](https://wordpress.org/support/users/layoutd/)
 * (@layoutd)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/sorry-you-do-not-have-permission-to-access-this-page-5/#post-18275004)
 * Hi [@johan_walter](https://wordpress.org/support/users/johan_walter/),
 * We’re investigating to see if we can reproduce or identify the cause of the intermittent
   issue. Once syncing completes, if you continue to see the error, please write
   again. In the meantime, would you be able to tell us versions of WordPress, WooCommerce,
   WooCommerce Analytics and PHP? Do you have the Jetpack plugin installed or connected?
 * I’ve also made a note of the long sync time, as it’s an area that we’ve already
   identified for improvement.
 * Regards
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce Analytics] “Sorry: you do not have permission to access this page.”|](https://wordpress.org/support/topic/sorry-you-do-not-have-permission-to-access-this-page-5/)
 *  Plugin Support [Justin (a11n)](https://wordpress.org/support/users/layoutd/)
 * (@layoutd)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/sorry-you-do-not-have-permission-to-access-this-page-5/#post-18274904)
 * Thank you for those clarifications, we are trying to reproduce the issue. When
   you are able to view the loading screen, what does it look like? Hourglass image
   or spinner?
 * ![](https://wordpress.org/271af286-4c25-48e7-b8f9-1671289e9a4d)
 * Regards
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce Analytics] “Sorry: you do not have permission to access this page.”|](https://wordpress.org/support/topic/sorry-you-do-not-have-permission-to-access-this-page-5/)
 *  Plugin Support [Justin (a11n)](https://wordpress.org/support/users/layoutd/)
 * (@layoutd)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/sorry-you-do-not-have-permission-to-access-this-page-5/#post-18274863)
 * Hello [@johan_walter](https://wordpress.org/support/users/johan_walter/),
 * Thanks for reaching out, it sounds like you’re unable to view the order attribution
   report. Can you clarify a few points:
    - Have you re-enabled “Analytics” and “Order Attribution” in WooCommerce > Settings
      > Advanced > Features?
    - Were you ever able to view the report (or authorization screen)?
    - Is the URL you’re trying to access one of `/wp-admin/admin.php?page=wc-admin&
      path=%2Fanalytics%2Forder-attribution…` or `/wp-admin/admin.php?page=wc-admin&
      path=/analytics/order-attribution`?
 * Regards,
   Justin
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce Analytics] Optional isn’t really optional? Is there a way to not sync at all?](https://wordpress.org/support/topic/optional-isnt-really-optional-is-there-a-way-to-not-sync-at-all/)
 *  Plugin Support [Justin (a11n)](https://wordpress.org/support/users/layoutd/)
 * (@layoutd)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/optional-isnt-really-optional-is-there-a-way-to-not-sync-at-all/#post-18263597)
 * Hi [@nikov](https://wordpress.org/support/users/nikov/),
 * Thank you for raising this question, and apologies for the confusion. It seems
   there was some inaccurate information in the plugin description about how the
   data connection and sync work. This was due to references to future features 
   we’re developing for the plugin.
 * As you pointed out, data sharing is not optional at the moment.
 * We’ve updated the plugin description to clarify this. Apologies again for any
   confusion this may have caused, and thank you for bringing it to our attention.
 * Regards
   Justin
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Meta for WooCommerce] Facebook Integration Error – 400 Bad Request](https://wordpress.org/support/topic/facebook-integration-error-400-bad-request-2/)
 *  [Justin (a11n)](https://wordpress.org/support/users/layoutd/)
 * (@layoutd)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/facebook-integration-error-400-bad-request-2/#post-18102115)
 * Hi @aijazmahdavi, thanks for following up.
 * The issue concerns a configuration setting in the WooCommerce Integration app
   on Facebook. We’ve updated the setting, but the authorization process doesn’t
   seem to reflect this change yet. We’ve reached out to Meta to ask for clarification.
 * In the meantime, we’ve added a workaround on GitHub that should do the trick:
   [https://github.com/woocommerce/facebook-for-woocommerce/issues/2795#issuecomment-2443797016](https://github.com/woocommerce/facebook-for-woocommerce/issues/2795#issuecomment-2443797016)
   
   Cheers

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