Forum Replies Created

Viewing 15 replies - 1 through 15 (of 365 total)
  • Plugin Support Laszlo

    (@laszloszalvak)

    Hi @nsroenco

    First, I am glad you like our plugin.
    As for the question, by default we are redirecting the users back to the same page where the social button was pressed, but we have some options to control the redirect:

    Best regards,
    Laszlo.

    Plugin Support Laszlo

    (@laszloszalvak)

    Hi Edwin!

    1.) The gaps above and below the slider are also coming from your theme as margin and padding. The previous CSS won’t work on this page, since the “home” class is only present on the homepage. Anyways this CSS will most likely work on your other pages, too:

    div#main #content-sidebar{
      padding-top: 0;
    }
    
    div#main #content > article{
      padding: 0;
      margin-bottom: 0;
    }
    

    However if you only want to apply this on certain pages, then you will need to inspect the HTML and CSS of your pages and modify the CSS selectors according to the way, it will only target the elements that you would like. E.g.: if you would like to apply this CSS on a specific page, then you could target only those elements by making your CSS more specific by adding the “body.page-id-16345” selector before the CSS where you need to replace 16345 with the ID of your WordPress page.
    You can find this by either:
    -opening the page for edit and checking the URL ( it will appear like: /wp-admin/post.php?post=16345&action=edit )
    -or you can inspect the HTML and check the class list of the <body> element.

    If you are not that familiar with inspecting the HTML and style with the browser, here you can find a guide: https://developers.google.com/web/tools/chrome-devtools/inspect-styles/edit-styles
    or you could get in touch with the developers of your theme and ask them to adjust the style of the theme for your needs.

    2.) We have some device specific options what you can adjust separately for each view. A device specific setting can be usually recognized from the small screen icon, next to its name.
    So the setting what you are actually looking for is called “Text Scale” and can be found on the Style tab of the layer:

    With this, you will be able to make device specific font size adjustments.

    Best regards,
    Laszlo.

    Plugin Support Laszlo

    (@laszloszalvak)

    Hi @mmhgloba

    I am glad you managed to find the cause of the problem!
    In this case I marked this topic as resolved.

    Plugin Support Laszlo

    (@laszloszalvak)

    Hi @mmhgloba

    The gap is coming from the bottom margin of the <header> element which appears above the container where you published the slider.

    You could also add this custom CSS:

    div#main header.entry-header{
      margin-bottom:0px;
    }

    and that will eliminate this white space.

    Best regards,
    Laszlo.

    Plugin Support Laszlo

    (@laszloszalvak)

    Hi @nanasflowers

    I an sorry, but we can not provide support for custom coding, but I have some suggestions that may help you in achieving your goals.
    First you should inspect your database and find the record that represents a users’s verified email address.
    E.g. if it is stored as a user meta in the <wp_preffix>usermeta table, then with the add_user_meta() or the update_user_meta() function of WordPress:

    your could set the proper value.

    You could hook this inside another function that you subscribe to our “nsl_register_new_user” action:

    which has the userID in its first parameter.

    Here is a basic example for the usage:

    <?php add_action('nsl_register_new_user', function ($user_id) {
        if (/* some logic if necessary */) {
            $user = new WP_User($user_id);
            add_user_meta($user->ID, 'the_meta_that_you_use', 'the_value_you_need_to_set');
        }
    });?>

    Best regards,
    Laszlo.

    Plugin Support Laszlo

    (@laszloszalvak)

    Hi @robosayar

    If the email address of the two social media accounts are the same, then only the first one can be a registration action, the other one will be a link action, that will link the social media account to the existing WordPress account that you registered with the first social media account. With link actions the user won’t receive the registration notifications again.

    So to sum it up again: if there is a WordPress account already with the email address that the social media returns, then we will link the social media account to the WordPress account and the user will be logged in.

    Best regards,
    Laszlo.

    Plugin Support Laszlo

    (@laszloszalvak)

    Hi @rcverma

    I am not really sure as in the mobile video I can not really see the whole url, you probably used the same username to test the referral links:

    • Rycv5500

    In your videos I see that:
    -the phone video where you registered with username/password was recorded at: 9:56pm
    -the desktop video where you registered with social login was recorded at 22:43 ( 10:43pm )
    so the form registration happened first, and I assume that made the user with the username “Rycv5500” not be able to award more points that day, as it probably reached the daily referral limit. If you would registered another account ( with the traditional registration form ) using the same referral link, then probably that wouldn’t award points either.

    At myCred > Hooks > Active Hooks > Referral Links you will find the settings called:

    • Referring Visitors
    • Referring Signups

    and both has a limit setting as well. You could try increasing that limit, then in a private browser you could open the referral link and register with social login. The points will most likely be awarded.

    If that didn’t make any difference either, then please open a support ticket at:
    https://nextendweb.com/contact-us/nextend-social-login-support/?ref=https://wordpress.org/support/topic/referrer-not-credit-when-referral-signup-using-nextend-social-login-and-register/#post-13097099
    and I will look deeper into this problem!

    Best regards,
    Laszlo.

    Plugin Support Laszlo

    (@laszloszalvak)

    Hi @rcverma

    I just installed myCred – https://wordpress.org/plugins/mycred/ on my local test site and it worked fine for me. The accounts registered with Nextend Social Login also added the points to the person the referral link is associated with.

    Here it is what I did:
    1.) added a new type of point
    2.) added the <PointName> for referrals for the Active Hooks, so sign ups happened over referral links will award points.
    3.) selected the “Assign usernames as IDs for each user.” for “Referral Links”.
    4.) set the “IP Limit” to “0” to avoid IP blocking during the testing, as this setting defines the number of times each IP address can grant points. ( 0 = unlimited )
    5.) created a new test account ( this will be the referral link owner ) with the username: abc123
    5.) opened the browser in incognito mode ( before opening incognito mode, make sure you closed all tabs before, as myCred states that in their documentation:

    • The referred visitor can not be logged in / member on your website.
    • Referred visitors that already have a cookie will not trigger payouts.

    ) and navigated to the referral link e.g.: https://example.com/my-account/?mref=abc123
    6.) connect with one of the social buttons of Nextend Social Login ( Make sure you connect with a social account that’s email address is not registered on your site, yet! )
    7.) Check the logs of myCred at the backend -> referral points will be awarded to the owner of the referral link.

    Note: If you will test this from the same network then, I would suggest trying the referral link of an account which what you didn’t tested earlier. As I noticed only the first registration awarded points ( regardless it happened with the default login or with social login ), the following registrations didn’t awarded any points. So I assume there is probably some kind of spam protection by IP address, but I am not really sure.

    Best regards,
    Laszlo.

    Plugin Support Laszlo

    (@laszloszalvak)

    Hi @dsl225

    This is a problem that I mentioned in connection with Absolute position. As layers added with Absolute position will be scaled down as you resize the screen, like you see in this comparison video: https://smartslider.helpscoutdocs.com/article/1916-slide-editing-in-smart-slider-3#comparison

    Of course you can increase the font size in mobile view using the Text Scale setting:
    https://smartslider.helpscoutdocs.com/article/1812-layer-style#common
    but you will notice you will need to make more adjustments as well as the some position won’t be good for a text with a greater font size. This is why I mentioned Absolute mode may seem easier for the first time, but it is much harder to achieve good responsive results.

    So actually I would still suggest using Default position what you can use similarly to page builders. Once you understand the alignment options of Default position, you will also find it much quicker and simpler.
    If you are not sure how you can align the layer to the position you need, then please rather open a support ticket at:
    https://smartslider3.com/contact-us/support/?ref=https://wordpress.org/support/topic/unable-to-move-a-row-layer/#post-13076376
    and send us an export of your slider: https://smartslider.helpscoutdocs.com/article/1728-export-import-slider
    so we can check your settings.

    Best regards,
    Laszlo.

    Plugin Support Laszlo

    (@laszloszalvak)

    Hi @dsl225

    The position of the Content layer can not be changed to Absolute as it is a core element of Default position, so I assume you changed another layer to Absolute position what I wouldn’t really recommend.
    It may seem easier to created sliders by drag and dropping the layers to the position you need, but speaking of responsive behavior, you will need to make much more adjustments to have acceptable results on small devices, too. Absolute position is used more like for decorating purposes.

    So I would rather suggest working with Default positioned layers, and use the align options of the parent layers to position the content inside them. Positioning layers this way may seem a little bit harder than you do in Absolute position, as you need to work with blocks, but in return you will have much better responsive behavior with less adjustments. ( In most cases it is already enough just to scale down the text on mobile/tablet screens using the Text Scale setting: https://smartslider.helpscoutdocs.com/article/1812-layer-style#common )

    Best regards,
    Laszlo.

    Plugin Support Laszlo

    (@laszloszalvak)

    Hi @mstraub

    In most cases the space between the sliders are coming from a top or bottom margin/padding that is added on the container element of the slider.

    If you could send us a link to the page where we can see the space between your sliders, then we could tell you what causes the gap exactly and give suggestions for reducing it!

    Best regards,
    Laszlo.

    Plugin Support Laszlo

    (@laszloszalvak)

    Hi @dsl225

    That slider template uses default positioned layers: https://smartslider.helpscoutdocs.com/article/1916-slide-editing-in-smart-slider-3#default
    where you can not position layers with drag & dropping like you do with Absolute positioned layers, but instead you need use either the align options of the layer ( when the they layer’s width is limited ):

    or you need to use the align options of the parent layer, like Inner Align and Vertical Align.

    In your case, you could select the parent of the Row, which is the Content layer:

    and change its Inner Align setting to either Center or Right, depending on your needs.

    Note: We are already working on a video for our YouTube channel, that will help in understanding how the alignment works exactly in Smart Slider 3. If you don’t want to miss it, feel free to subscribe to your YouTube channel: https://www.youtube.com/channel/UCTBKML0ujQUgN5r7ePNyjjQ

    Best regards,
    Laszlo.

    Plugin Support Laszlo

    (@laszloszalvak)

    Hi @wackomako

    I am sorry, we don’t have an integration for Salesforce, so to achieve your goals you will need to do some custom coding what we can not provide support for.

    Anyways, we have the “nsl_register_new_user” action So actually you could hook your custom function to this action that will send the data of the user with an ID to Salesforce. ( In the documentation you will find below, you also find examples for this action. )

    If you need to ask the user’s consent to send their data to Salesforce, then you can ask custom information before the registration ( e.g. you can display a checkbox ) like you see here: https://nextendweb.com/nextend-social-login-docs/backend-developer/#custom-fields

    Best regards,
    Laszlo.

    Plugin Support Laszlo

    (@laszloszalvak)

    Hi @pchenriques

    Sorry, I just noticed in the first post you also had a video about the problem.
    The problem you see is related to that your content doesn’t fit into the area of the slider as it requires much higher space.
    So as my colleague mentioned, when the slider loads, we will need to adjust the height of the slider to the proper height with JavaScript. This is why this jump can not be avoided in your case, unless you drastically reduce the font size so the content will fit into the default area. However that would probably made your text illegible, as it would bee too small.

    If you check the other page you linked earlier, you will notice that that slider doesn’t have any content, it just have some background images. So the slider keeps its original width height ratio.

    Best regards,
    Laszlo.

    Plugin Support Laszlo

    (@laszloszalvak)

    Hi @pchenriques

    If you actually meant the browser scrolls to the slider when you switch slides, then it is based on the “Scroll to Slider” setting what you can find at our Slider Settings > Develoeer tab: https://smartslider.helpscoutdocs.com/article/1806-slider-settings-developer

    You should disable that setting and the browser will no longer scroll to the slider, when you switch slides and the slider have parts outside of the viewport.

    Best regards,
    Laszlo.

Viewing 15 replies - 1 through 15 (of 365 total)