Title: Kubra's Replies | WordPress.org --- # Kubra [ ](https://wordpress.org/support/users/kubbas/) * [Profile](https://wordpress.org/support/users/kubbas/) * [Topics Started](https://wordpress.org/support/users/kubbas/topics/) * [Replies Created](https://wordpress.org/support/users/kubbas/replies/) * [Reviews Written](https://wordpress.org/support/users/kubbas/reviews/) * [Topics Replied To](https://wordpress.org/support/users/kubbas/replied-to/) * [Engagements](https://wordpress.org/support/users/kubbas/engagements/) * [Favorites](https://wordpress.org/support/users/kubbas/favorites/) Search replies: ## Forum Replies Created Viewing 10 replies - 1 through 10 (of 10 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] Conflict with Varnish Cache](https://wordpress.org/support/topic/conflict-with-varnish-cache/) * Thread Starter [Kubra](https://wordpress.org/support/users/kubbas/) * (@kubbas) * [9 years, 4 months ago](https://wordpress.org/support/topic/conflict-with-varnish-cache/page/2/#post-8629339) * No problem! Mika provided a test DreamPress environment. I’ll test it when you guys are ready. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] Conflict with Varnish Cache](https://wordpress.org/support/topic/conflict-with-varnish-cache/) * Thread Starter [Kubra](https://wordpress.org/support/users/kubbas/) * (@kubbas) * [9 years, 4 months ago](https://wordpress.org/support/topic/conflict-with-varnish-cache/page/2/#post-8626669) * no worries and no rush. I don’t have a DreamPress environment to test at the moment. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] Attaching large files](https://wordpress.org/support/topic/attaching-large-files/) * Thread Starter [Kubra](https://wordpress.org/support/users/kubbas/) * (@kubbas) * [9 years, 4 months ago](https://wordpress.org/support/topic/attaching-large-files/#post-8623229) * I do see this in the error log (changed my real domain name): * Premature end of script headers: index.php, referer: [https://mytestdomain.net/submit-ticket/](https://mytestdomain.net/submit-ticket/) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] Conflict with Varnish Cache](https://wordpress.org/support/topic/conflict-with-varnish-cache/) * Thread Starter [Kubra](https://wordpress.org/support/users/kubbas/) * (@kubbas) * [9 years, 4 months ago](https://wordpress.org/support/topic/conflict-with-varnish-cache/#post-8623017) * Thank you for such a quick response! I actually end up rolling back to shared hosting from DreamPress. I needed to use AS and I didn’t know when the fix would be available and I didn’t need the DreamPress right away. So I can’t really test it. However, I’d test it if I can get a test account with DreamPress. I’ll email Mika and see how it goes. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] Conflict with Varnish Cache](https://wordpress.org/support/topic/conflict-with-varnish-cache/) * Thread Starter [Kubra](https://wordpress.org/support/users/kubbas/) * (@kubbas) * [9 years, 4 months ago](https://wordpress.org/support/topic/conflict-with-varnish-cache/#post-8614390) * Thank you so much! Looking forward to seeing future enhancements with AS. I’ve tried a few other support plugins and this is by far the best one with the new addons you guys keep adding. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] Conflict with Varnish Cache](https://wordpress.org/support/topic/conflict-with-varnish-cache/) * Thread Starter [Kubra](https://wordpress.org/support/users/kubbas/) * (@kubbas) * [9 years, 4 months ago](https://wordpress.org/support/topic/conflict-with-varnish-cache/#post-8611059) * Hi Awesome Support, * Is there a way to get around the compatibility issue with Varnish? I’d like to use AS with its extensions. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] Conflict with Varnish Cache](https://wordpress.org/support/topic/conflict-with-varnish-cache/) * Thread Starter [Kubra](https://wordpress.org/support/users/kubbas/) * (@kubbas) * [9 years, 4 months ago](https://wordpress.org/support/topic/conflict-with-varnish-cache/#post-8608560) * Thank you, Mika! It’s on DreamPress. That’s how I realized and with the help of DreamHost support, that Awesome Support is preventing Varnish to cache the site. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] Conflict with Varnish Cache](https://wordpress.org/support/topic/conflict-with-varnish-cache/) * Thread Starter [Kubra](https://wordpress.org/support/users/kubbas/) * (@kubbas) * [9 years, 4 months ago](https://wordpress.org/support/topic/conflict-with-varnish-cache/#post-8608213) * I actually don’t know. I’m pretty new to WP. I assumed it’s loading on the homepage because when I was testing the page speed via pingdom and it showed me a call to AS and its cache session for the homepage. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] Conflict with Varnish Cache](https://wordpress.org/support/topic/conflict-with-varnish-cache/) * Thread Starter [Kubra](https://wordpress.org/support/users/kubbas/) * (@kubbas) * [9 years, 4 months ago](https://wordpress.org/support/topic/conflict-with-varnish-cache/#post-8606401) * It should only run for logged in users only and on the ticket related pages. At the moment, it’s executing for every page and non-logged in users. - This reply was modified 9 years, 4 months ago by [Kubra](https://wordpress.org/support/users/kubbas/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] Conflict with Varnish Cache](https://wordpress.org/support/topic/conflict-with-varnish-cache/) * Thread Starter [Kubra](https://wordpress.org/support/users/kubbas/) * (@kubbas) * [9 years, 4 months ago](https://wordpress.org/support/topic/conflict-with-varnish-cache/#post-8602080) * I inactivated all plugins and activated one by one and it only failed when Awesome Support plugin was active. If I inactivate Awesome Support, Varnish starts caching. I can see it on the Varnish status test page. As soon as I enable Awesome Support plugin, Varnish Status page tells me it’s unable to cache. It doesn’t make sense why Awesome Support would affect it. Viewing 10 replies - 1 through 10 (of 10 total)