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Viewing 14 replies - 1 through 14 (of 14 total)
  • Thread Starter kreigd

    (@kreigd)

    Disabling both of the spare Stripe plugins did it. I was able to submit a payment and it went to processing like expected.

    • This reply was modified 2 years, 2 months ago by kreigd.
    Thread Starter kreigd

    (@kreigd)

    I just finished a test payment with test mode on. I see no errors through the noted error log. I don’t see any site errors through any other error logs, either.

    Thread Starter kreigd

    (@kreigd)

    I should have included this to begin with, but I do have a WP Stagecoach staging site with the exact same setup of theme & plugins, and I am not having this issue.

    Thread Starter kreigd

    (@kreigd)

    @judagutor, here you go.

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://vacastays.com
    Site address (URL): https://vacastays.com
    WC Version: 5.9.0
    REST API Version: ✔ 5.9.0
    WC Blocks Version: ✔ 6.1.0
    Action Scheduler Version: ✔ 3.3.0
    WC Admin Version: ✔ 2.8.0
    Log Directory Writable: ✔
    WP Version: 5.8.3
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.3.33
    PHP Post Max Size: 1 GB
    PHP Time Limit: 30
    PHP Max Input Vars: 5000
    cURL Version: 7.81.0
    OpenSSL/1.1.1m
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.32-MariaDB
    Max Upload Size: 1 GB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 5.9.0
    WC Database Prefix: wpib_
    Total Database Size: 25.15MB
    Database Data Size: 22.22MB
    Database Index Size: 2.93MB
    wpib_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    wpib_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpib_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpib_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpib_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpib_woocommerce_order_itemmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wpib_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpib_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpib_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpib_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpib_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpib_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpib_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpib_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpib_actionscheduler_actions: Data: 0.06MB + Index: 0.13MB + Engine InnoDB
    wpib_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpib_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpib_actionscheduler_logs: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wpib_bookings_calendar: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    wpib_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpib_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wpib_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
    wpib_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wpib_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpib_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpib_listeo_core_activity_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpib_listeo_core_commissions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpib_listeo_core_commissions_payouts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpib_listeo_core_conversations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpib_listeo_core_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpib_listeo_core_user_packages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpib_options: Data: 5.06MB + Index: 0.13MB + Engine InnoDB
    wpib_postmeta: Data: 2.52MB + Index: 0.33MB + Engine InnoDB
    wpib_posts: Data: 3.52MB + Index: 0.06MB + Engine InnoDB
    wpib_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
    wpib_revslider_css_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpib_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpib_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpib_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpib_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpib_revslider_sliders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpib_revslider_sliders_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpib_revslider_slides: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    wpib_revslider_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpib_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpib_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpib_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpib_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpib_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpib_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpib_usermeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wpib_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpib_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    wpib_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpib_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpib_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpib_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpib_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpib_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpib_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpib_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpib_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wpib_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpib_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpib_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpib_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpib_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpib_wfconfig: Data: 0.47MB + Index: 0.00MB + Engine InnoDB
    wpib_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpib_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpib_wffilemods: Data: 5.52MB + Index: 0.00MB + Engine InnoDB
    wpib_wfhits: Data: 0.09MB + Index: 0.05MB + Engine InnoDB
    wpib_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpib_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpib_wfknownfilelist: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    wpib_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpib_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpib_wflogins: Data: 0.38MB + Index: 0.14MB + Engine InnoDB
    wpib_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpib_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpib_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpib_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpib_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpib_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpib_wfstatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
    wpib_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpib_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpib_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpib_yith_wcsc_commissions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpib_yith_wcsc_receivers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 118
    custom_css: 2
    elementor_library: 11
    listing: 3
    nav_menu_item: 15
    page: 49
    post: 1
    product: 28
    revision: 156
    shop_coupon: 12
    shop_order: 30
    shop_order_refund: 1
    testimonial: 3
    wpcf7_contact_form: 3
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (30) ###
    
    Autocomplete WooCommerce Orders: by QuadLayers – 1.4.6
    Booking Validation TSW: by Larry Judd – 1.0.2
    Breadcrumb NavXT: by John Havlik – 6.6.0
    Classic Editor: by WordPress Contributors – 1.6.2
    CMB2 Field Slider: by Matt Krupnik – 1.1.2
    CMB2: by CMB2 team – 2.9.0
    Contact Form 7 - Dynamic Text Extension: by Chris Mavricos
    SevenSpark – 2.0.3
    
    Contact Form 7: by Takayuki Miyoshi – 5.5.2
    Elementor Pro: by Elementor.com – 3.5.1
    Elementor: by Elementor.com – 3.4.8
    Envato Market: by Envato – 2.0.6
    Jetpack: by Automattic – 10.3
    Kirki Customizer Framework: by David Vongries – 3.1.9
    Listeo-Core - Directory Plugin by Purethemes: by Purethemes.net – 1.5.44
    Listeo Elementor: by Purethemes.net – 1.1
    Listeo - Forms&Fields Editor: by Purethemes.net – 1.4.32
    Listeo Shortcodes: by Purethemes.net – 1.5.14
    Purethemes.net CPT: by Purethemes.net – 1.3
    Slider Revolution: by ThemePunch – 6.4.11
    Stripe Custom Listeo Payouts: by Little Rhino – 1.0.0
    Ultimate Addons for Elementor: by Brainstorm Force – 1.35.1
    Payment Plugins for Stripe WooCommerce: by Payment Plugins
    support@paymentplugins.com – 3.3.13
    
    WooCommerce Stripe Gateway: by WooCommerce – 6.0.0
    WooCommerce Shipping & Tax: by WooCommerce – 1.25.20
    WooCommerce Subscriptions: by WooCommerce – 3.1.4
    WooCommerce: by Automattic – 5.9.0 (update to version 6.1.1 is available)
    Wordfence Security: by Wordfence – 7.5.7
    WP Crontrol: by John Blackbourn & crontributors – 1.12.0
    WP Mail SMTP: by WPForms – 3.2.1
    WP Stagecoach: by WP Stagecoach – 1.4.28
    
    ### Inactive Plugins (1) ###
    
    YITH Stripe Connect for WooCommerce: by YITH – 2.2.0
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    listing_booking (listing_booking)
    listing_package (listing_package)
    listing_package_subscription (listing_package_subscription)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #8 - /shop/
    Cart: #9 - /cart/
    Checkout: #10 - /checkout/
    My account: #11 - /my-account/
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: Listeo Child
    Version: 1.6.25
    Author URL: http://purethemes.net/
    Child Theme: ✔
    Parent Theme Name: Listeo
    Parent Theme Version: 1.6.24
    Parent Theme Author URL: http://purethemes.net/
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Archive Template: Your theme has a woocommerce.php file
    you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
    
    Overrides: listeo/woocommerce/cart/cart.php
    listeo/woocommerce/checkout/form-pay.php
    listeo/woocommerce/checkout/order-receipt.php
    listeo/woocommerce/checkout/thankyou.php
    listeo/woocommerce/content-product.php
    listeo/woocommerce/content-widget-product.php
    listeo/woocommerce/global/form-login.php
    listeo/woocommerce/myaccount/form-login.php
    listeo/woocommerce/myaccount/view-order.php
    listeo/woocommerce/product-searchform.php
    listeo/woocommerce/single-product/rating.php
    listeo/woocommerce/single-product/related.php
    listeo/woocommerce/single-product/review.php
    listeo/woocommerce/single-product/short-description.php
    listeo/woocommerce/single-product/tabs/description.php
    listeo/woocommerce/single-product-reviews.php
    
    ### Subscriptions ###
    
    WCS_DEBUG: ✔ No
    Subscriptions Mode: ✔ Live
    Subscriptions Live URL: https://vacastays.com
    Subscription Statuses: –
    WooCommerce Account Connected: ❌ No
    Report Cache Enabled: ✔ Yes
    Cache Update Failures: ✔ 0 failure
    
    ### Store Setup ###
    
    Country / State: United States (US) — Ohio
    
    ### Payment Gateway Support ###
    
    Stripe: products
    refunds
    tokenization
    add_payment_method
    subscriptions
    subscription_cancellation
    subscription_suspension
    subscription_reactivation
    subscription_amount_changes
    subscription_date_changes
    subscription_payment_method_change
    subscription_payment_method_change_customer
    subscription_payment_method_change_admin
    multiple_subscriptions
    
    ### Action Scheduler ###
    
    Complete: 100
    Oldest: 2021-12-28 02:46:41 +0000
    Newest: 2022-01-20 21:10:14 +0000
    
    Pending: 1
    Oldest: 2022-01-21 15:36:47 +0000
    Newest: 2022-01-21 15:36:47 +0000
    
    ### Status report information ###
    
    Generated at: 2022-01-20 22:11:29 +00:00
    
    Thread Starter kreigd

    (@kreigd)

    @ryanhungate I reverted to the 2.3.1 version of this plugin and the sync worked perfectly this time. Thank you!

    Thread Starter kreigd

    (@kreigd)

    Thanks @ryanhungate, I’ll give one of those a try and let you know if I run into any further issues.

    Thread Starter kreigd

    (@kreigd)

    Thanks for the quick reply, @ryanhungate. Yes, my site has the WC Follow UP Emails plugin installed.

    Thread Starter kreigd

    (@kreigd)

    Just an update. I still have no idea what caused the issue, but I was successfully able to restore an earlier version of the site (when Yoast was still working) and manually add in my revisions. I have no clue what in my core files or database might have caused this, but so far, I’ve worked around it.

    Thread Starter kreigd

    (@kreigd)

    I did that already. Currently I”m testing an old version of the site (which had Yoast working fine) on a staging area to see if I can pinpoint/work around the issue.

    Thread Starter kreigd

    (@kreigd)

    Oh I see. Thank you. I’ll just wait for that update then. Thank you!

    Thread Starter kreigd

    (@kreigd)

    Yep, everything is working great now. Thanks!

    Thread Starter kreigd

    (@kreigd)

    I enabled Dev Tools on that page and noticed there are checkboxes there, they’re just not visible for some reason. Once I highlighted them with Dev Tools I was able to select them, and it worked correctly. Not sure why the checkboxes are not visible, though.

    Thread Starter kreigd

    (@kreigd)

    Thank you for the thorough response. Something one of the other devs did seems to have helped because the settings page is now loading properly, so it looks like for now the issue has been sorted out.

    I am having these exact same issues, and the PHP version is DEFINITELY not our problem. I think you need to file this under major bugs in your plugin as it seems multiple people are encountering the problem.

Viewing 14 replies - 1 through 14 (of 14 total)