Title: kim09's Replies | WordPress.org --- # kim09 [ ](https://wordpress.org/support/users/kim09/) * [Profile](https://wordpress.org/support/users/kim09/) * [Topics Started](https://wordpress.org/support/users/kim09/topics/) * [Replies Created](https://wordpress.org/support/users/kim09/replies/) * [Reviews Written](https://wordpress.org/support/users/kim09/reviews/) * [Topics Replied To](https://wordpress.org/support/users/kim09/replied-to/) * [Engagements](https://wordpress.org/support/users/kim09/engagements/) * [Favorites](https://wordpress.org/support/users/kim09/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 340 total) 1 [2](https://wordpress.org/support/users/kim09/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/kim09/replies/page/3/?output_format=md) … [21](https://wordpress.org/support/users/kim09/replies/page/21/?output_format=md) [22](https://wordpress.org/support/users/kim09/replies/page/22/?output_format=md) [23](https://wordpress.org/support/users/kim09/replies/page/23/?output_format=md) [→](https://wordpress.org/support/users/kim09/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Ninja Forms - The Contact Form Builder That Grows With You] Preview published pages/posts no longer works](https://wordpress.org/support/topic/preview-published-pages-posts-no-longer-works/) * Thread Starter [kim09](https://wordpress.org/support/users/kim09/) * (@kim09) * [7 years, 3 months ago](https://wordpress.org/support/topic/preview-published-pages-posts-no-longer-works/#post-11176290) * [@alfy86](https://wordpress.org/support/users/alfy86/) Unfortunately, I still do not find any solutions other than deactivating the plugin. I haven’t contacted the Ninja Forms other than asking in this forum. Though I see the “resolved” badge on this thread.. * Why can we not solve this problem in this support forum, isn’t this what this forum for? * Especially, when more than one user faces this problem.. - This reply was modified 7 years, 3 months ago by [kim09](https://wordpress.org/support/users/kim09/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Gutenberg] Editing](https://wordpress.org/support/topic/editing-30/) * [kim09](https://wordpress.org/support/users/kim09/) * (@kim09) * [7 years, 6 months ago](https://wordpress.org/support/topic/editing-30/#post-10829629) * I have the same problem with two different sites with two different conditions( both are using WordPress 5.0 Beta 2, and are all new sites); * 1. Site #1 **no plugins** activated but when I clicked edit, it shows me a blank page. I found out that it is related to the memory or my host configuration ( it is hosted in a cheap shared hosting) * 2. Site #2 is new, with Yoast SEO plugin installed, hosted in a more expensive shared hosting. When I clicked edit, it does not show me the blank page, but if I activated the Yoast SEO plugin it showed me a blank page. * So from here, I think either it is your host configuration or your other plugins. I notice Yoast is not the only plugin that causes the site showing blank page once edit button is clicked. * I am going to post this on Yoast Support forum if anyone has not posted this yet. * Hope your problem is now fixed. - This reply was modified 7 years, 6 months ago by [kim09](https://wordpress.org/support/users/kim09/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[YASR - Yet Another Star Rating Plugin for WordPress] The attribute logo.height has an invalid value.](https://wordpress.org/support/topic/the-attribute-logo-height-has-an-invalid-value-4/) * Thread Starter [kim09](https://wordpress.org/support/users/kim09/) * (@kim09) * [8 years, 4 months ago](https://wordpress.org/support/topic/the-attribute-logo-height-has-an-invalid-value-4/#post-9826710) * `{“@type”:”ImageObject”,”url”:”https:\/\/www.wpvidz.com\/wp-content\/uploads\/ 2018\/01\/wpvidz-review-logo.jpg”,”width”:100,”height”:100}} * No idea why this WordPress support text editor does not show the rich HTML icons on Firefox. 🙁 * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Restore WordPress site from FTP](https://wordpress.org/support/topic/restore-wordpress-site-from-ftp/) * [kim09](https://wordpress.org/support/users/kim09/) * (@kim09) * [11 years, 10 months ago](https://wordpress.org/support/topic/restore-wordpress-site-from-ftp/#post-5119114) * Glad to hear it 😀 Cheers! * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Restore WordPress site from FTP](https://wordpress.org/support/topic/restore-wordpress-site-from-ftp/) * [kim09](https://wordpress.org/support/users/kim09/) * (@kim09) * [11 years, 10 months ago](https://wordpress.org/support/topic/restore-wordpress-site-from-ftp/#post-5119110) * Hello, * I assume that you have both the files and the database backup. * 1. In the new host, prepare your new database. 2. Upload WordPress files via FTP. 3. Then import your old database from backup in your new database via phpMyAdmin. 4. Edit your wp-config.php to match with the new database on the step 1 above. * Reference: [http://codex.wordpress.org/Restoring_Your_Database_From_Backup](http://codex.wordpress.org/Restoring_Your_Database_From_Backup) * Without database backup from the old site, you can’t restore a WordPress site. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Problems with Featured Images](https://wordpress.org/support/topic/problems-with-featured-images-1/) * [kim09](https://wordpress.org/support/users/kim09/) * (@kim09) * [11 years, 10 months ago](https://wordpress.org/support/topic/problems-with-featured-images-1/#post-5115970) * David, * No, it is different from theme to theme, as they are differently coded. * I noticed your theme is a premium theme you purchased from a developer, so I guess it would be the best, if you contact the theme developer to get the best support. * Reference: [https://wordpress.org/themes/commercial/](https://wordpress.org/themes/commercial/) * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Invisible links on hover](https://wordpress.org/support/topic/invisible-links-on-hover-1/) * [kim09](https://wordpress.org/support/users/kim09/) * (@kim09) * [11 years, 10 months ago](https://wordpress.org/support/topic/invisible-links-on-hover-1/#post-5115950) * Hello, * The theme has its own support page: [https://wordpress.org/support/theme/hueman](https://wordpress.org/support/theme/hueman) * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Problems with Featured Images](https://wordpress.org/support/topic/problems-with-featured-images-1/) * [kim09](https://wordpress.org/support/users/kim09/) * (@kim09) * [11 years, 10 months ago](https://wordpress.org/support/topic/problems-with-featured-images-1/#post-5115949) * Hello David, * It would be more helpful if you let us know, what theme you are using? If Twenty Fourteen you can look in this codex page. [http://codex.wordpress.org/Twenty_Fourteen](http://codex.wordpress.org/Twenty_Fourteen) * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Unable to update WordPress](https://wordpress.org/support/topic/unable-to-update-wordpress-1/) * [kim09](https://wordpress.org/support/users/kim09/) * (@kim09) * [11 years, 10 months ago](https://wordpress.org/support/topic/unable-to-update-wordpress-1/#post-5105642) * The .htaccess looks ok. * Did you know what was the content before you create the new one? Because a few plugins added code in .htaccess sometimes. * But if you disabled the plugins, and re-new .htaccess then it shouldn’t be a problem with .htaccess. * I guess it’s the webhost. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Unable to update WordPress](https://wordpress.org/support/topic/unable-to-update-wordpress-1/) * [kim09](https://wordpress.org/support/users/kim09/) * (@kim09) * [11 years, 10 months ago](https://wordpress.org/support/topic/unable-to-update-wordpress-1/#post-5105640) * I don’t think so, can you copy the content of .htaccess and paste it here. (or if too long in pastebin.com) * You can modify the private data if there is any before copy and paste 🙂 * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Unable to update WordPress](https://wordpress.org/support/topic/unable-to-update-wordpress-1/) * [kim09](https://wordpress.org/support/users/kim09/) * (@kim09) * [11 years, 10 months ago](https://wordpress.org/support/topic/unable-to-update-wordpress-1/#post-5105637) * Did you succeed to deactivate all of your plugins? You can actually deactivate them without logging into your dashboard, by renaming the plugins folder inside wp-content via FTP or cPanel. * Rename the plugins folder to plugins2 or something and try to update again. * Also you mentioned, all of your sites 😀 If you use shared hosting those sites might cause problems, although they offer “unlimited” all, but they can slow the servers. * Forum: [Installing WordPress](https://wordpress.org/support/forum/installation/) In reply to: [how to solve this problem](https://wordpress.org/support/topic/how-to-solve-this-problem-2-2/) * [kim09](https://wordpress.org/support/users/kim09/) * (@kim09) * [11 years, 10 months ago](https://wordpress.org/support/topic/how-to-solve-this-problem-2-2/#post-5115917) * Hi Lucy, * If you modified the customizr, download the copy of this theme to your computer, and then delete it from your server, and let’s see if it solves the problem. * If you haven’t modified it, just delete it, you can always install the fresh one later on. * Forum: [Localhost Installs](https://wordpress.org/support/forum/localhost-installs/) In reply to: [second website size error](https://wordpress.org/support/topic/second-website-size-error/) * [kim09](https://wordpress.org/support/users/kim09/) * (@kim09) * [11 years, 10 months ago](https://wordpress.org/support/topic/second-website-size-error/#post-5109359) * Angie, * I recorded how I fixed it 2 years ago in this video: [http://youtu.be/cTEC5-Tsv6I](http://youtu.be/cTEC5-Tsv6I) * Hope this helps * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Unable to Log In](https://wordpress.org/support/topic/unable-to-log-in-30/) * [kim09](https://wordpress.org/support/users/kim09/) * (@kim09) * [11 years, 10 months ago](https://wordpress.org/support/topic/unable-to-log-in-30/#post-5115217) * Download your theme to your computer, and then delete the theme which is called“ Platform” because this theme is currently causing the problem in your website. * You can do this with FTP or login directly to your cPanel. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Unable to update WordPress](https://wordpress.org/support/topic/unable-to-update-wordpress-1/) * [kim09](https://wordpress.org/support/users/kim09/) * (@kim09) * [11 years, 10 months ago](https://wordpress.org/support/topic/unable-to-update-wordpress-1/#post-5105635) * I had this problem too a few years ago, and I found it was actually my server. * Did you deactivate all of your active plugins before clicking update? Or you can disable all plugins before to manually update it?. Viewing 15 replies - 1 through 15 (of 340 total) 1 [2](https://wordpress.org/support/users/kim09/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/kim09/replies/page/3/?output_format=md) … [21](https://wordpress.org/support/users/kim09/replies/page/21/?output_format=md) [22](https://wordpress.org/support/users/kim09/replies/page/22/?output_format=md) [23](https://wordpress.org/support/users/kim09/replies/page/23/?output_format=md) [→](https://wordpress.org/support/users/kim09/replies/page/2/?output_format=md)