Title: khchick's Replies | WordPress.org --- # khchick [ ](https://wordpress.org/support/users/khchick/) * [Profile](https://wordpress.org/support/users/khchick/) * [Topics Started](https://wordpress.org/support/users/khchick/topics/) * [Replies Created](https://wordpress.org/support/users/khchick/replies/) * [Reviews Written](https://wordpress.org/support/users/khchick/reviews/) * [Topics Replied To](https://wordpress.org/support/users/khchick/replied-to/) * [Engagements](https://wordpress.org/support/users/khchick/engagements/) * [Favorites](https://wordpress.org/support/users/khchick/favorites/) Search replies: ## Forum Replies Created Viewing 5 replies - 1 through 5 (of 5 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Mailchimp for WooCommerce] Error connecting store to Mailchimp](https://wordpress.org/support/topic/error-connecting-store-to-mailchimp/) * Thread Starter [khchick](https://wordpress.org/support/users/khchick/) * (@khchick) * [6 years, 2 months ago](https://wordpress.org/support/topic/error-connecting-store-to-mailchimp/#post-12495299) * Hi [@ryanhungate](https://wordpress.org/support/users/ryanhungate/) , I’ve reached out to the theme provider they have resolved the issue for the me by installing MC4WP: Mailchimp for WordPress plugin (which is required apparently, but not sure why there is already a “MailChimp” tab in the menu before, which I’ve been using). * Anyway thanks for all the help! This ticket can be closed. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Mailchimp for WooCommerce] Error connecting store to Mailchimp](https://wordpress.org/support/topic/error-connecting-store-to-mailchimp/) * Thread Starter [khchick](https://wordpress.org/support/users/khchick/) * (@khchick) * [6 years, 2 months ago](https://wordpress.org/support/topic/error-connecting-store-to-mailchimp/#post-12485197) * Thanks [@ryanhungate](https://wordpress.org/support/users/ryanhungate/) for following up. Unfortunately they said they can’t run CURL on shared hosting account, and advised me to upload a patch for the plugin. I guess that means I have to wait until it is updated? * Can you let me know if there’s any other possibility given that the API call is recorded as successful in my MailChimp account? Could it not be connection issue? * Thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Mailchimp for WooCommerce] Error connecting store to Mailchimp](https://wordpress.org/support/topic/error-connecting-store-to-mailchimp/) * Thread Starter [khchick](https://wordpress.org/support/users/khchick/) * (@khchick) * [6 years, 2 months ago](https://wordpress.org/support/topic/error-connecting-store-to-mailchimp/#post-12467131) * Hi [@ryanhungate](https://wordpress.org/support/users/ryanhungate/) Thanks for following up. I’m reaching out to my hosting service provider to test the CURL connection. * Meanwhile I want to more info on the incident, but not sure how I can attach screen caps for these: 1. It showed connected in WP 2. But after the page is reloaded it showed error 1793, with a blank error message below 3. In my Mailchimp account it also showed a successful API call * Will keep you posted. Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Mailchimp for WooCommerce] Error connecting store to Mailchimp](https://wordpress.org/support/topic/error-connecting-store-to-mailchimp/) * Thread Starter [khchick](https://wordpress.org/support/users/khchick/) * (@khchick) * [6 years, 2 months ago](https://wordpress.org/support/topic/error-connecting-store-to-mailchimp/#post-12449949) * Hi [@ryanhungate](https://wordpress.org/support/users/ryanhungate/) Thanks for your reply. * I’m using shared hosting. Does that mean this problem will not be resolved in a short while at least before the next major update? * Is there a workaround apart from switching to a dedicated server? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Mailchimp for WooCommerce] Error connecting store to Mailchimp](https://wordpress.org/support/topic/error-connecting-store-to-mailchimp/) * Thread Starter [khchick](https://wordpress.org/support/users/khchick/) * (@khchick) * [6 years, 2 months ago](https://wordpress.org/support/topic/error-connecting-store-to-mailchimp/#post-12443874) * Thanks for your response [@khungate](https://wordpress.org/support/users/khungate/). Let me try to provide the required info for reference: * What plugin version are you using? – 2.3.2 * What version of PHP are you using? – PHP 7.3 (ea-php73) * Are there any log errors in the plugin’s logs tab for the most recent day (when it’s set to standard or debug)? – There isn’t a plugin log tab, how should I find the log?    If you’re using the current version of the plugin, it utilizes a queue powered by Action Scheduler. It depends on WP_CRON to be activated with your hosting provider. Can you confirm it’s enabled? – Yes it is enabled * If you’re using a host that makes use of CPU throttling, can you check to see if you’ve hit your limit after initiating the sync? – I’m not able to check yet, but it surely said connected, and asked me to wait while it’s loading the next step * Do you have any caching plugins or services running? – No * If you’ve uninstalled/reinstalled, can you verify that the store had first been removed from the Connected site’s area in Mailchimp before reinstalling? – Yes * If you have a large number of plugins being used, you may need to bump up your memory limit on your server (1GB for example) to accommodate the initial sync. – It’s more than that currently * Thanks again for your support. Viewing 5 replies - 1 through 5 (of 5 total)