Title: Kim Gjerstad's Replies | WordPress.org --- # Kim Gjerstad [ ](https://wordpress.org/support/users/kgjerstad/) * [Profile](https://wordpress.org/support/users/kgjerstad/) * [Topics Started](https://wordpress.org/support/users/kgjerstad/topics/) * [Replies Created](https://wordpress.org/support/users/kgjerstad/replies/) * [Reviews Written](https://wordpress.org/support/users/kgjerstad/reviews/) * [Topics Replied To](https://wordpress.org/support/users/kgjerstad/replied-to/) * [Engagements](https://wordpress.org/support/users/kgjerstad/engagements/) * [Favorites](https://wordpress.org/support/users/kgjerstad/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 47 total) 1 [2](https://wordpress.org/support/users/kgjerstad/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/kgjerstad/replies/page/3/?output_format=md) [4](https://wordpress.org/support/users/kgjerstad/replies/page/4/?output_format=md) [→](https://wordpress.org/support/users/kgjerstad/replies/page/2/?output_format=md) * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[MailPoet - Newsletters, Email Marketing, and Automation] Essential Email Asset](https://wordpress.org/support/topic/essential-email-asset/) * [Kim Gjerstad](https://wordpress.org/support/users/kgjerstad/) * (@kgjerstad) * [7 years, 6 months ago](https://wordpress.org/support/topic/essential-email-asset/#post-11116325) * Thanks Djio. You’re one of our first ever user (and translator). Good to see you still around 🙂 * Cheers! Kim & the team * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[MailPoet - Newsletters, Email Marketing, and Automation] Plug in and Human Quality](https://wordpress.org/support/topic/plug-in-and-human-quality/) * [Kim Gjerstad](https://wordpress.org/support/users/kgjerstad/) * (@kgjerstad) * [7 years, 6 months ago](https://wordpress.org/support/topic/plug-in-and-human-quality/#post-11104820) * Thank you. Your review means the world to us. 🙂 * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[MailPoet - Newsletters, Email Marketing, and Automation] Wonderful MailPoet](https://wordpress.org/support/topic/wonderful-mailpoet/) * [Kim Gjerstad](https://wordpress.org/support/users/kgjerstad/) * (@kgjerstad) * [7 years, 10 months ago](https://wordpress.org/support/topic/wonderful-mailpoet/#post-10735414) * Thank you. Spread the good word! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Easy WP SMTP – WordPress SMTP and Email Logs: Gmail SMTP, Office 365, Outlook, Custom SMTP, and more] Get in touch?](https://wordpress.org/support/topic/get-in-touch-2/) * Thread Starter [Kim Gjerstad](https://wordpress.org/support/users/kgjerstad/) * (@kgjerstad) * [7 years, 10 months ago](https://wordpress.org/support/topic/get-in-touch-2/#post-10713585) * Thx 🙂 * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[MailPoet - Newsletters, Email Marketing, and Automation] Version 2 was great, version 3 is a big step back](https://wordpress.org/support/topic/you-have-to-pay-for-unconfirmed-unsubscribed-subscribers/) * [Kim Gjerstad](https://wordpress.org/support/users/kgjerstad/) * (@kgjerstad) * [8 years, 6 months ago](https://wordpress.org/support/topic/you-have-to-pay-for-unconfirmed-unsubscribed-subscribers/#post-9964768) * Hello MaxMaken. Thanks for the review. * What do you mean you have to pay for unconfirmed / unsubscribed subscribers? * Can you rephrase? We’re not sure we understand! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MailPoet Newsletters (Previous)] Social network icons not appearing](https://wordpress.org/support/topic/social-network-icons-not-appearing/) * [Kim Gjerstad](https://wordpress.org/support/users/kgjerstad/) * (@kgjerstad) * [13 years, 8 months ago](https://wordpress.org/support/topic/social-network-icons-not-appearing/#post-3208396) * Alright, you should get in touch via support.wysija.com. * We’ll ask you for admin access. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MailPoet Newsletters (Previous)] Social network icons not appearing](https://wordpress.org/support/topic/social-network-icons-not-appearing/) * [Kim Gjerstad](https://wordpress.org/support/users/kgjerstad/) * (@kgjerstad) * [13 years, 8 months ago](https://wordpress.org/support/topic/social-network-icons-not-appearing/#post-3208394) * Is the folder permissions for /wp-content/uploads/wysija/bookmarks/ set to 755? * More on folder permissions here: [http://codex.wordpress.org/Changing_File_Permissions](http://codex.wordpress.org/Changing_File_Permissions) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MailPoet Newsletters (Previous)] Social network icons not appearing](https://wordpress.org/support/topic/social-network-icons-not-appearing/) * [Kim Gjerstad](https://wordpress.org/support/users/kgjerstad/) * (@kgjerstad) * [13 years, 8 months ago](https://wordpress.org/support/topic/social-network-icons-not-appearing/#post-3208385) * Is your “/uploads/” the path that is set in the option “Store uploads in this folder” of Settings > Media in your admin? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Simple Ads Manager] Conflict with Wysija Newsletters](https://wordpress.org/support/topic/conflict-with-wysija-newsletters/) * Thread Starter [Kim Gjerstad](https://wordpress.org/support/users/kgjerstad/) * (@kgjerstad) * [13 years, 9 months ago](https://wordpress.org/support/topic/conflict-with-wysija-newsletters/#post-3131641) * Our mistake. We identified another plugin. Sorry! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MailPoet Newsletters (Previous)] [Plugin: Wysija Newsletters] new subscription form](https://wordpress.org/support/topic/plugin-wysija-newsletters-new-subscription-form/) * [Kim Gjerstad](https://wordpress.org/support/users/kgjerstad/) * (@kgjerstad) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-wysija-newsletters-new-subscription-form/#post-3097270) * Annagee, did you get in touch with us through support.wysija.com? * Let us know! Kim * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [Any suggestion for newsletter plugin](https://wordpress.org/support/topic/any-suggestion-for-newsletter-plugin/) * [Kim Gjerstad](https://wordpress.org/support/users/kgjerstad/) * (@kgjerstad) * [13 years, 9 months ago](https://wordpress.org/support/topic/any-suggestion-for-newsletter-plugin/#post-3123591) * We have 3 statistics: * 1. Opened (if they displayed images) 2. Not opened 3. Bounced (premium only) * The limitation on opened is true for all emailing solutions, not just Wysija. * Imagine if spammers would also know who opened their emails. Ouch. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [Any suggestion for newsletter plugin](https://wordpress.org/support/topic/any-suggestion-for-newsletter-plugin/) * [Kim Gjerstad](https://wordpress.org/support/users/kgjerstad/) * (@kgjerstad) * [13 years, 9 months ago](https://wordpress.org/support/topic/any-suggestion-for-newsletter-plugin/#post-3123586) * YOu can’t do that with Wysija. Why? * Because the only way to know who opened is for them to display their images ( we have a transparent “beacon” image). * Near 40% of users never display images in the emails… so opened rates are flawed by nature. * Hope this makes sense. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [Any suggestion for newsletter plugin](https://wordpress.org/support/topic/any-suggestion-for-newsletter-plugin/) * [Kim Gjerstad](https://wordpress.org/support/users/kgjerstad/) * (@kgjerstad) * [13 years, 9 months ago](https://wordpress.org/support/topic/any-suggestion-for-newsletter-plugin/#post-3123583) * With the free version, you can see who opened and those who didn’t. * But you can’t resend them! You would be considered a spammer if you did! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [Any suggestion for newsletter plugin](https://wordpress.org/support/topic/any-suggestion-for-newsletter-plugin/) * [Kim Gjerstad](https://wordpress.org/support/users/kgjerstad/) * (@kgjerstad) * [13 years, 9 months ago](https://wordpress.org/support/topic/any-suggestion-for-newsletter-plugin/#post-3123575) * Try us! We’re new and kicking butt. You be the judge. * [http://wordpress.org/extend/plugins/wysija-newsletters/](http://wordpress.org/extend/plugins/wysija-newsletters/) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[MailPoet Newsletters (Previous)] [Plugin: Wysija Newsletters] Change subscription confirmation page template](https://wordpress.org/support/topic/plugin-wysija-newsletters-change-subscription-confirmation-page-template/) * [Kim Gjerstad](https://wordpress.org/support/users/kgjerstad/) * (@kgjerstad) * [13 years, 12 months ago](https://wordpress.org/support/topic/plugin-wysija-newsletters-change-subscription-confirmation-page-template/#post-2957134) * Your website’s address? (I’m one of the partners of Wysija). 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