kathcom
Forum Replies Created
-
Thanks for the information and reassurance. I was up most of the night working on different issues and this one has me stymied. I didn’t even realize I’d written a reply to you rather than a regular comment in this thread.
Unfortunately, I post almost every day and need a working newsletter sending schedule. I need to figure this out quickly.
I haven’t received a confirmation email for the free sending plan. I tried signing up for the $10 per month plan and still received no confirmation email.
I read this response from MailPoet in this thread:
“Because of a complicated SPF issue with our mailpoet.com domain, some of these emails couldn’t be delivered properly. We now fixed that problem and if anyone of you haven’t yet received the confirmation emails, please write us over here and we’ll manually activate your accounts: https://www.mailpoet.com/support/wordpress-forums/ (no need for username and password)
Sorry for the inconvenience.”
So I used that form which would not send without my creation of a username and password. I then received this email:
“Hello! This is an auto reply.
You’ve reached the free support’s inbox. MailPoet no longer provides support by email to free users. Use the WordPress Forums instead.
If we asked you to to fill the contact form via the WordPress Forums, please update your topic there to let us know that you wrote to us here since we don’t systematically check this inbox.
The MailPoet Team”
So I am following instructions and posting here. I have to say, I’ve been setting up MailPoet to replace MailChimp and it was going well up to this point. I’m frustrated that I can’t get a confirmation email from a company whose business is sending emails.