Title: katehackett's Replies | WordPress.org --- # katehackett [ ](https://wordpress.org/support/users/katehackett/) * [Profile](https://wordpress.org/support/users/katehackett/) * [Topics Started](https://wordpress.org/support/users/katehackett/topics/) * [Replies Created](https://wordpress.org/support/users/katehackett/replies/) * [Reviews Written](https://wordpress.org/support/users/katehackett/reviews/) * [Topics Replied To](https://wordpress.org/support/users/katehackett/replied-to/) * [Engagements](https://wordpress.org/support/users/katehackett/engagements/) * [Favorites](https://wordpress.org/support/users/katehackett/favorites/) Search replies: ## Forum Replies Created Viewing 5 replies - 1 through 5 (of 5 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Woocommerce breaking site](https://wordpress.org/support/topic/woocommerce-breaking-site-3/) * Thread Starter [katehackett](https://wordpress.org/support/users/katehackett/) * (@katehackett) * [3 years, 7 months ago](https://wordpress.org/support/topic/woocommerce-breaking-site-3/#post-16157923) * As I’ve said: it’s not the front end of the site with issues. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Woocommerce breaking site](https://wordpress.org/support/topic/woocommerce-breaking-site-3/) * Thread Starter [katehackett](https://wordpress.org/support/users/katehackett/) * (@katehackett) * [3 years, 7 months ago](https://wordpress.org/support/topic/woocommerce-breaking-site-3/#post-16157385) * A lot of those are subscription related payments, I don’t think I should be running them. * [https://snipboard.io/U5LeM7.jpg](https://snipboard.io/U5LeM7.jpg) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Woocommerce breaking site](https://wordpress.org/support/topic/woocommerce-breaking-site-3/) * Thread Starter [katehackett](https://wordpress.org/support/users/katehackett/) * (@katehackett) * [3 years, 7 months ago](https://wordpress.org/support/topic/woocommerce-breaking-site-3/#post-16157268) * UPDATE: * Nope, still getting 500 server errors. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Woocommerce breaking site](https://wordpress.org/support/topic/woocommerce-breaking-site-3/) * Thread Starter [katehackett](https://wordpress.org/support/users/katehackett/) * (@katehackett) * [3 years, 7 months ago](https://wordpress.org/support/topic/woocommerce-breaking-site-3/#post-16157264) * 1. Updated 2. Yes, correct 3. Limit upgraded * The front end is fine, it’s the back end that’s been causing serious issues generating COPIOUS amounts of requests to my server. * The cache plugin you mentioned is not a plugin I have, not sure why it’s there! Or how to get rid of it. * 4. Jetpack done. * I’ll let you know how it goes. This is a tough one because it’s hard to reliably reproduce. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Woocommerce breaking site](https://wordpress.org/support/topic/woocommerce-breaking-site-3/) * Thread Starter [katehackett](https://wordpress.org/support/users/katehackett/) * (@katehackett) * [3 years, 7 months ago](https://wordpress.org/support/topic/woocommerce-breaking-site-3/#post-16154571) * Fatal Error: 022-10-04T11:41:24+00:00 CRITICAL require_once(): Failed opening required ‘/home/dh_fcf2cw/katehackett.com/wp-content/plugins/jetpack/_inc/lib/ core-api/wpcom-endpoints/publicize-connection-test-results.php’ (include_path =’.:’) in /home/dh_fcf2cw/katehackett.com/wp-content/plugins/jetpack/_inc/lib/ core-api/load-wpcom-endpoints.php on line 32 * ``` ### WordPress Environment ### WordPress address (URL): https://www.katehackett.com Site address (URL): https://www.katehackett.com WC Version: 6.9.4 REST API Version: ✔ 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### Inactive Plugins (3) ### WP Mail Logging: by Wysija – 1.10.4 WP SendFox: by BogdanFix – 1.1.0 Yoast SEO: by Team Yoast – 19.9 ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Settings ### API Enabled: – Force SSL: ✔ Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ Enforce Approved Product Download Directories: – ### WC Pages ### Shop base: #1085 - /shop/ Cart: #1086 - /cart/ Checkout: #1087 - /checkout/ My account: #1088 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: Kate Hackett Version: 1.0 Author URL: http://athemes.com Child Theme: ✔ Parent Theme Name: Sydney Parent Theme Version: 2.14 Parent Theme Author URL: https://athemes.com WooCommerce Support: ✔ ### Templates ### Overrides: sydney/woocommerce/cart/proceed-to-checkout-button.php kh2021/woocommerce/emails/customer-on-hold-order.php sydney/woocommerce/single-product/add-to-cart/simple.php ### Memberships ### Restriction mode:: Hide content only Public content:: Products: 26 itemsPosts: 2 items Excluded from discounts:: – Membership plans:: 6 Producer Tier:: Members: 7Access method: Product(s) purchaseAccess length: Unlimited Subscription: YesInstallment plan: No Artist's Workshop:: Members: 4Access method: Product(s) purchaseAccess length: Unlimited Subscription: YesInstallment plan: No❌ The plan contains a rule to restrict all Products to non-members Beta Tester Tier:: Members: 8Access method: Product(s) purchaseAccess length: Unlimited Subscription: YesInstallment plan: No❌ The plan contains a rule to restrict all Products to non-members Behind the Scenes Tier:: Members: 11Access method: Product(s) purchaseAccess length: Unlimited Subscription: YesInstallment plan: No Unicorn Tier:: Members: 1Access method: Product(s) purchaseAccess length: Unlimited Subscription: YesInstallment plan: No❌ The plan contains a rule to restrict all Products to non-members Welcome Aboard:: Members: 7Access method: Product(s) purchaseAccess length: Unlimited Subscription: YesInstallment plan: No ### Subscriptions ### WCS_DEBUG: ✔ No Subscriptions Mode: ✔ Live Subscriptions Live URL: https://www.katehackett.com Subscription Statuses: wc-active: 21 wc-pending-cancel: 1 wc-on-hold: 2 wc-cancelled: 18 WooCommerce Account Connected: ✔ Yes Active Product Key: ❌ No Custom Retry Rules: ✔ No Custom Retry Rule Class: ✔ No Custom Raw Retry Rule: ✔ No Custom Retry Rule: ✔ No Retries Migration Status: ✔ Completed Report Cache Enabled: ✔ Yes Cache Update Failures: ✔ 0 failure ### Store Setup ### Country / State: United States (US) — California ### Subscriptions by Payment Gateway ### Stripe: wc-active: 19 wc-cancelled: 17 wc-on-hold: 2 wc-pending-cancel: 1 ### Payment Gateway Support ### Check payments: products Stripe: products refunds tokenization add_payment_method subscriptions subscription_cancellation subscription_suspension subscription_reactivation subscription_amount_changes subscription_date_changes subscription_payment_method_change subscription_payment_method_change_customer subscription_payment_method_change_admin multiple_subscriptions ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products experimental-product-tour shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings Daily Cron: ✔ Next scheduled: 2022-11-02 08:29:55 -07:00 Options: ✔ Notes: 112 Onboarding: completed ### Action Scheduler ### Complete: 1,328 Oldest: 2022-10-13 16:14:09 -0700 Newest: 2022-11-01 19:39:18 -0700 Failed: 36 Oldest: 2020-09-18 15:21:04 -0700 Newest: 2022-11-01 19:33:30 -0700 Pending: 26 Oldest: 2022-11-01 19:40:18 -0700 Newest: 2023-07-27 05:27:38 -0700 ### Name Your Price ### Version: Template overrides: – ### Status report information ### Generated at: 2022-11-01 19:40:17 -07:00 ``` Viewing 5 replies - 1 through 5 (of 5 total)