Title: jtlwp's Replies | WordPress.org --- # jtlwp [ ](https://wordpress.org/support/users/jtlwp/) * [Profile](https://wordpress.org/support/users/jtlwp/) * [Topics Started](https://wordpress.org/support/users/jtlwp/topics/) * [Replies Created](https://wordpress.org/support/users/jtlwp/replies/) * [Reviews Written](https://wordpress.org/support/users/jtlwp/reviews/) * [Topics Replied To](https://wordpress.org/support/users/jtlwp/replied-to/) * [Engagements](https://wordpress.org/support/users/jtlwp/engagements/) * [Favorites](https://wordpress.org/support/users/jtlwp/favorites/) Search replies: ## Forum Replies Created Viewing 6 replies - 1 through 6 (of 6 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Independent Analytics - WordPress Analytics Plugin] Won’t Work. Got Error Message about php file.](https://wordpress.org/support/topic/wont-work-got-error-message-about-php-file/) * Thread Starter [jtlwp](https://wordpress.org/support/users/jtlwp/) * (@jtlwp) * [8 months, 1 week ago](https://wordpress.org/support/topic/wont-work-got-error-message-about-php-file/#post-18752723) * TOTAL FAIL. * I tried again. Tried all I know to try. Despite your fuzzy help, I think I got the path correct, the coding right. * TOTAL FAIL. * wp plugin DELETE independent-analytics. * DONE. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Independent Analytics - WordPress Analytics Plugin] Won’t Work. Got Error Message about php file.](https://wordpress.org/support/topic/wont-work-got-error-message-about-php-file/) * Thread Starter [jtlwp](https://wordpress.org/support/users/jtlwp/) * (@jtlwp) * [8 months, 1 week ago](https://wordpress.org/support/topic/wont-work-got-error-message-about-php-file/#post-18751372) * Thanks. * And thanks for telling me I have to replace “code” with my own appropriate folder name. * Again, please, WHERE (in which file) do I put the “filter”? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Independent Analytics - WordPress Analytics Plugin] Won’t Work. Got Error Message about php file.](https://wordpress.org/support/topic/wont-work-got-error-message-about-php-file/) * Thread Starter [jtlwp](https://wordpress.org/support/users/jtlwp/) * (@jtlwp) * [8 months, 1 week ago](https://wordpress.org/support/topic/wont-work-got-error-message-about-php-file/#post-18749655) * Thanks again. So, I added the code to my wp-config.php file. Got new error messages: * **Fatal error**: Uncaught Exception: The temp directory set with the iawp_temp_directory_path filter is missing or is not writable: /code/wp-content/uploads/iawp in /home/ public/wp-content/plugins/independent-analytics/iawp-bootstrap.php:93 Stack trace:# 0 /home/public/wp-content/plugins/independent-analytics/iawp-bootstrap.php(167): IAWPSCOPED\iawp_temp_path_to(‘template-cache’) #1 /home/public/wp-content/plugins/ independent-analytics/IAWP/Admin_Page/Admin_Page.php(43): IAWPSCOPED\iawp_render(‘ partials.sideba…’, Array) #2 /home/public/wp-content/plugins/independent-analytics/ IAWP/Independent_Analytics.php(256): IAWP\Admin_Page\Admin_Page->render() #3 / home/public/wp-includes/class-wp-hook.php(341): IAWP\Independent_Analytics->IAWP\{ closure}(”) #4 /home/public/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters(”, Array) #5 /home/public/wp-includes/plugin.php(522): WP_Hook->do_action(Array)# 6 /home/public/wp-admin/admin.php(264): do_action(‘toplevel_page_i…’) #7 {main} thrown in * **/home/public/wp-content/plugins/independent-analytics/iawp-bootstrap.php** on line **93** * There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the [support forums](https://wordpress.org/support/forums/). * Those are the messages. By the way, my site is made with WPZOOM, capable of displaying my own videos. The site has worked well from inception (2020) till today, and still works fine despite the “fatal” and “critical error” message. It seems to be only Analytics that doesn’t work. * I’ll try one, maybe two, more “fixes.” I noticed you didn’t mention where to put the “filter” code, the first of the two suggested fixes. So, I did only the second of the two suggested fixes. * What’s next? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Independent Analytics - WordPress Analytics Plugin] Won’t Work. Got Error Message about php file.](https://wordpress.org/support/topic/wont-work-got-error-message-about-php-file/) * Thread Starter [jtlwp](https://wordpress.org/support/users/jtlwp/) * (@jtlwp) * [8 months, 2 weeks ago](https://wordpress.org/support/topic/wont-work-got-error-message-about-php-file/#post-18747926) * Thanks for the ongoing help. * “simple instructions”. On the page you linked, there are two fixes suggested. 1) The first is a “filter,” BUT it does NOT say WHERE I would put those lines of code. WHERE? * 2) The second is some code to put in the wp-config.php file. It does not say WHERE to put it in that file. Years ago, probably on my previous site, I was urged to put a line of code in a config file at the end or just before the end of the file contents. So, I have a smidge of experience with this. But I ask you so I can get it right the first time, WHERE in the config file? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Independent Analytics - WordPress Analytics Plugin] Won’t Work. Got Error Message about php file.](https://wordpress.org/support/topic/wont-work-got-error-message-about-php-file/) * Thread Starter [jtlwp](https://wordpress.org/support/users/jtlwp/) * (@jtlwp) * [8 months, 2 weeks ago](https://wordpress.org/support/topic/wont-work-got-error-message-about-php-file/#post-18746211) * Hi. Thanks again. * So, by PuTTy I told it to update: wp plugin update independent-analytics * And it said, as I expected, plugin is already updated. * In my site’s dashboard, Plugins page, it says: Version 2.13.5 | By [Independent](https://independentwp.com/) * QUESTION: Is that truly the latest version? * Also, ALL the error messages and warnings are still there. * QUESTION: What next, please? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Independent Analytics - WordPress Analytics Plugin] Won’t Work. Got Error Message about php file.](https://wordpress.org/support/topic/wont-work-got-error-message-about-php-file/) * Thread Starter [jtlwp](https://wordpress.org/support/users/jtlwp/) * (@jtlwp) * [8 months, 2 weeks ago](https://wordpress.org/support/topic/wont-work-got-error-message-about-php-file/#post-18745014) * Thanks for your quick reply. * So, a few minutes ago, I activated the plugin again. It did NOT splash the warning message on the homepage of my site, so I thought maybe it’s working. But I logged- in to my site, and my admin menu shows Analytics, etc., but when I click on any of those menu items, it just shows Error and Warning messages. I see NO evidence of any tracking of visitors or any other functionality. Here are the messages: * BladeOne Error [Compiling]: Unable to save the file [/home/public/wp-content/ plugins/independent-analytics/temp/template-cache/partials.sidebar_0c7f6c44b747c7b0871d8a1f0780e9bf1d5a9131. bladec]. Check the compile folder is defined and has the right permission * **Warning**: include(/home/public/wp-content/plugins/independent-analytics/temp/ template-cache/partials.sidebar_0c7f6c44b747c7b0871d8a1f0780e9bf1d5a9131.bladec): Failed to open stream: No such file or directory in * **Warning**: include(/home/public/wp-content/plugins/independent-analytics/temp/ template-cache/notices.notice_846398510e28eeff0e6d97276d335b2bf9316ce1.bladec): Failed to open stream: No such file or directory in **/home/public/wp-content/ plugins/independent-analytics/vendor/eftec/bladeone/lib/BladeOne.php** on line** 1501** **Warning**: include(): Failed opening ‘/home/public/wp-content/plugins/ independent-analytics/temp/template-cache/notices.notice_846398510e28eeff0e6d97276d335b2bf9316ce1. bladec’ for inclusion (include_path=’.:/usr/local/php/8.1.33-nfsn3/lib/:/usr/ local/php/lib/’) in **/home/public/wp-content/plugins/independent-analytics/vendor/ eftec/bladeone/lib/BladeOne.php** on line **1501** * Last year, I had a different stats plugin, and it worked without trouble from the get-go, but it kept pestering me to let it make modifications to my database, which I was NOT going to do. So, I deleted that plugin. * So, yours is the first I’ve tried since then. Nothing but trouble so far. Is there any hope of an easy fix? Viewing 6 replies - 1 through 6 (of 6 total)