Title: jsproducts's Replies | WordPress.org

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# jsproducts

  [  ](https://wordpress.org/support/users/jsproducts/)

 *   [Profile](https://wordpress.org/support/users/jsproducts/)
 *   [Topics Started](https://wordpress.org/support/users/jsproducts/topics/)
 *   [Replies Created](https://wordpress.org/support/users/jsproducts/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/jsproducts/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/jsproducts/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/jsproducts/engagements/)
 *   [Favorites](https://wordpress.org/support/users/jsproducts/favorites/)

 Search replies:

## Forum Replies Created

Viewing 3 replies - 1 through 3 (of 3 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Child Pages Shortcode] Orderby: post_title >Problem](https://wordpress.org/support/topic/orderby-post_title-problem/)
 *  Thread Starter [jsproducts](https://wordpress.org/support/users/jsproducts/)
 * (@jsproducts)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/orderby-post_title-problem/#post-3808873)
 * Brilliant! Thank you so much!!!! 🙂
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Update plugins: Could not create directory](https://wordpress.org/support/topic/update-plugins-could-not-create-directory/)
 *  Thread Starter [jsproducts](https://wordpress.org/support/users/jsproducts/)
 * (@jsproducts)
 * [13 years ago](https://wordpress.org/support/topic/update-plugins-could-not-create-directory/#post-3685913)
 * Hi Phillbooth,
 * I am struggling. Yesterday I had again a contact with our server administrator,
   because I tried updating manually the plugin and I have got this message in Filezilla:
   
   Response: 550 8.5.1.bootstrap.min.js: Permission denied Error: Critical file 
   transfer error
 * They answered me that it is not their fault because “the folder does not exist”????
   I had seen this folder.
    I am not able to upload anything vie ftp. So, I deleted
   the plugin, because I thought if I am deleting and installing again will be successful.
   Unfortunately, I am not able to install any plugins. Why are these problems? 
   Please help me out! I checked the permissions on my FTP, it looks good…but anyway
   I can not do anything. Could you help me and explaining some possible reason?
   Thanks, Natalia
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Update plugins: Could not create directory](https://wordpress.org/support/topic/update-plugins-could-not-create-directory/)
 *  Thread Starter [jsproducts](https://wordpress.org/support/users/jsproducts/)
 * (@jsproducts)
 * [13 years ago](https://wordpress.org/support/topic/update-plugins-could-not-create-directory/#post-3685688)
 * Hi,
 * thank for the quick reply.
 * Do you have a security plugin installed if so disable it. (I don’t have)
 * Also you need to CHMOD your folder/files 755/644 or even just while you do the
   install 777 (I have done all of them, and also I had a contact with the server
   administrator to do it, but without any success)
 * Upgrade and uploads folder have 777 permission.
 * What could I do? I have a huge work in this website, and do not want to loose
   all data, but keeping the website up to date. Please help me anyway!

Viewing 3 replies - 1 through 3 (of 3 total)