Title: jroy's Replies | WordPress.org --- # jroy [ ](https://wordpress.org/support/users/jroy/) * [Profile](https://wordpress.org/support/users/jroy/) * [Topics Started](https://wordpress.org/support/users/jroy/topics/) * [Replies Created](https://wordpress.org/support/users/jroy/replies/) * [Reviews Written](https://wordpress.org/support/users/jroy/reviews/) * [Topics Replied To](https://wordpress.org/support/users/jroy/replied-to/) * [Engagements](https://wordpress.org/support/users/jroy/engagements/) * [Favorites](https://wordpress.org/support/users/jroy/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 54 total) 1 [2](https://wordpress.org/support/users/jroy/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/jroy/replies/page/3/?output_format=md) [4](https://wordpress.org/support/users/jroy/replies/page/4/?output_format=md) [→](https://wordpress.org/support/users/jroy/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Lost password email link redirects to login page](https://wordpress.org/support/topic/lost-password-email-link-redirects-to-login-page/) * Thread Starter [jroy](https://wordpress.org/support/users/jroy/) * (@jroy) * [2 years, 1 month ago](https://wordpress.org/support/topic/lost-password-email-link-redirects-to-login-page/#post-17502112) * Hello, * check this page [https://nana-frenchwax.com/my-account/](https://nana-frenchwax.com/my-account/) you will be able to create an account.I use Hello theme from Elementor and I didn’t change any template or create any template in “my account” section, it’s all from Hello theme. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Lost password email link redirects to login page](https://wordpress.org/support/topic/lost-password-email-link-redirects-to-login-page/) * Thread Starter [jroy](https://wordpress.org/support/users/jroy/) * (@jroy) * [2 years, 1 month ago](https://wordpress.org/support/topic/lost-password-email-link-redirects-to-login-page/#post-17498841) * Hello, the member page is for pro member, they fill a form to ask to become a pro-member with some advantages. I just added the possibility to create an account on checkout, you should be able to create your own account now. * ![](https://i0.wp.com/nana-frenchwax.com/wp-content/uploads/2024/03/Capture-decran- 2024-03-14-a-08.50.45.png?ssl=1) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[My YouTube Channel] HTML is broken](https://wordpress.org/support/topic/html-is-broken/) * Thread Starter [jroy](https://wordpress.org/support/users/jroy/) * (@jroy) * [2 years, 8 months ago](https://wordpress.org/support/topic/html-is-broken/#post-17052952) * it works now! I uploaded version 3.0.12.1 of your plugin instead of the last version and it works perfectly again. So the problem wasn’t a 3rd party plugin or tweak but the new version of your plugin. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[My YouTube Channel] HTML is broken](https://wordpress.org/support/topic/html-is-broken/) * Thread Starter [jroy](https://wordpress.org/support/users/jroy/) * (@jroy) * [2 years, 8 months ago](https://wordpress.org/support/topic/html-is-broken/#post-17052921) * I added manually this folder from a previous version, the error disappear but I still have the same problem 🙁 * by the you should update your plugin to not call this old library when the files are not in your plugin. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[My YouTube Channel] HTML is broken](https://wordpress.org/support/topic/html-is-broken/) * Thread Starter [jroy](https://wordpress.org/support/users/jroy/) * (@jroy) * [2 years, 8 months ago](https://wordpress.org/support/topic/html-is-broken/#post-17052884) * I just check the server and there is no folder called “magnific-popup” in assets/ lib * Maybe that’s why the plugin don’t work as expected now. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[My YouTube Channel] HTML is broken](https://wordpress.org/support/topic/html-is-broken/) * Thread Starter [jroy](https://wordpress.org/support/users/jroy/) * (@jroy) * [2 years, 8 months ago](https://wordpress.org/support/topic/html-is-broken/#post-17052877) * in the debug console I can see: * GET [https://www.phapfr.vn/wp-content/plugins/youtube-channel/assets/lib/magnific-popup/jquery.magnific-popup.js?ver=6.3](https://www.phapfr.vn/wp-content/plugins/youtube-channel/assets/lib/magnific-popup/jquery.magnific-popup.js?ver=6.3) net::ERR_ABORTED 500 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[My YouTube Channel] HTML is broken](https://wordpress.org/support/topic/html-is-broken/) * Thread Starter [jroy](https://wordpress.org/support/users/jroy/) * (@jroy) * [2 years, 8 months ago](https://wordpress.org/support/topic/html-is-broken/#post-17052719) * There is no plugin or tweak who do this replacement. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[My YouTube Channel] HTML is broken](https://wordpress.org/support/topic/html-is-broken/) * Thread Starter [jroy](https://wordpress.org/support/users/jroy/) * (@jroy) * [2 years, 8 months ago](https://wordpress.org/support/topic/html-is-broken/#post-17052660) * Thanks for your quick answer, I will check now. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[EmbedPress – PDF Embedder, Embed PDF viewer, YouTube Videos, 3D FlipBook, Social feeds & more] Google Form is not embeded](https://wordpress.org/support/topic/google-form-is-not-embeded/) * Thread Starter [jroy](https://wordpress.org/support/users/jroy/) * (@jroy) * [4 years, 2 months ago](https://wordpress.org/support/topic/google-form-is-not-embeded/#post-15433033) * thanks! it works!!! - This reply was modified 4 years, 2 months ago by [jroy](https://wordpress.org/support/users/jroy/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[EmbedPress – PDF Embedder, Embed PDF viewer, YouTube Videos, 3D FlipBook, Social feeds & more] PDF doesn’t show on mobile device](https://wordpress.org/support/topic/pdf-doesnt-show-on-mobile-device/) * Thread Starter [jroy](https://wordpress.org/support/users/jroy/) * (@jroy) * [4 years, 2 months ago](https://wordpress.org/support/topic/pdf-doesnt-show-on-mobile-device/#post-15425785) * it works now. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Original price not striked when sale price is defined](https://wordpress.org/support/topic/original-price-not-striked-when-sale-price-is-defined/) * Thread Starter [jroy](https://wordpress.org/support/users/jroy/) * (@jroy) * [8 years, 5 months ago](https://wordpress.org/support/topic/original-price-not-striked-when-sale-price-is-defined/#post-9727720) * Actually not resolved, I found the cause, but not fixed yet. The plugin’s developer said it’s not his plugin but when I disable his plugin… the bug disappear. - This reply was modified 8 years, 5 months ago by [jroy](https://wordpress.org/support/users/jroy/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Original price not striked when sale price is defined](https://wordpress.org/support/topic/original-price-not-striked-when-sale-price-is-defined/) * Thread Starter [jroy](https://wordpress.org/support/users/jroy/) * (@jroy) * [8 years, 5 months ago](https://wordpress.org/support/topic/original-price-not-striked-when-sale-price-is-defined/#post-9725020) * OK, I found the reason, it’s a premium plugin which is not yet updated. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Original price not striked when sale price is defined](https://wordpress.org/support/topic/original-price-not-striked-when-sale-price-is-defined/) * Thread Starter [jroy](https://wordpress.org/support/users/jroy/) * (@jroy) * [8 years, 5 months ago](https://wordpress.org/support/topic/original-price-not-striked-when-sale-price-is-defined/#post-9724721) * ok, I just update to WordPress 4.9 and the last version of WooCommerce and the problem is still here. I installed StoreFront theme and no change. * System Status: * ``` ### WordPress Environment ### Home URL: http://@@@@@.staging.wpengine.com Site URL: http://@@@@@.staging.wpengine.com WC Version: 3.2.5 Log Directory Writable: ✔ WP Version: 4.9 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔ Language: en_US ### Server Environment ### Server Info: Apache PHP Version: 7.0.22-0ubuntu0.16.04.1 PHP Post Max Size: 100 MB PHP Time Limit: 3600 PHP Max Input Vars: 1000 cURL Version: 7.47.0 OpenSSL/1.0.2g SUHOSIN Installed: – MySQL Version: 5.7.19 Max Upload Size: 50 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 3.2.5 WC Database Prefix: wp_ Total Database Size: 79.07MB Database Data Size: 61.89MB Database Index Size: 17.18MB wp_woocommerce_sessions: Data: 2.99MB + Index: 0.04MB wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB wp_woocommerce_order_items: Data: 0.08MB + Index: 0.02MB wp_woocommerce_order_itemmeta: Data: 3.52MB + Index: 0.34MB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB wp_ac_abandoned_cart_history: Data: 3.52MB + Index: 0.00MB wp_ac_abandoned_cart_history_lite: Data: 0.02MB + Index: 0.00MB wp_ac_email_templates: Data: 0.02MB + Index: 0.00MB wp_ac_email_templates_lite: Data: 0.02MB + Index: 0.00MB wp_ac_guest_abandoned_cart_history: Data: 0.02MB + Index: 0.00MB wp_ac_guest_abandoned_cart_history_lite: Data: 0.02MB + Index: 0.00MB wp_ac_link_clicked_email: Data: 0.02MB + Index: 0.00MB wp_ac_opened_emails: Data: 0.02MB + Index: 0.00MB wp_ac_sent_history: Data: 0.02MB + Index: 0.00MB wp_ac_sent_history_lite: Data: 0.02MB + Index: 0.00MB wp_bwg_album: Data: 0.00MB + Index: 0.00MB wp_bwg_album_gallery: Data: 0.00MB + Index: 0.00MB wp_bwg_gallery: Data: 0.00MB + Index: 0.00MB wp_bwg_image: Data: 0.00MB + Index: 0.00MB wp_bwg_image_comment: Data: 0.00MB + Index: 0.00MB wp_bwg_image_rate: Data: 0.00MB + Index: 0.00MB wp_bwg_image_tag: Data: 0.00MB + Index: 0.00MB wp_bwg_option: Data: 0.00MB + Index: 0.00MB wp_bwg_shortcode: Data: 0.00MB + Index: 0.00MB wp_bwg_theme: Data: 0.03MB + Index: 0.00MB wp_commentmeta: Data: 0.05MB + Index: 0.03MB wp_comments: Data: 0.41MB + Index: 0.38MB wp_flag_album: Data: 0.00MB + Index: 0.00MB wp_flag_comments: Data: 0.02MB + Index: 0.02MB wp_flag_gallery: Data: 0.00MB + Index: 0.00MB wp_flag_pictures: Data: 0.00MB + Index: 0.00MB wp_huge_itgallery_gallerys: Data: 0.00MB + Index: 0.00MB wp_huge_itgallery_images: Data: 0.00MB + Index: 0.00MB wp_huge_itgallery_like_dislike: Data: 0.00MB + Index: 0.00MB wp_icl_content_status: Data: 0.00MB + Index: 0.00MB wp_icl_core_status: Data: 0.00MB + Index: 0.00MB wp_icl_flags: Data: 0.00MB + Index: 0.00MB wp_icl_languages: Data: 0.00MB + Index: 0.01MB wp_icl_languages_translations: Data: 0.10MB + Index: 0.11MB wp_icl_locale_map: Data: 0.00MB + Index: 0.00MB wp_icl_message_status: Data: 0.00MB + Index: 0.00MB wp_icl_node: Data: 0.00MB + Index: 0.00MB wp_icl_reminders: Data: 0.00MB + Index: 0.00MB wp_icl_strings: Data: 0.00MB + Index: 0.00MB wp_icl_string_positions: Data: 0.00MB + Index: 0.00MB wp_icl_string_status: Data: 0.00MB + Index: 0.00MB wp_icl_string_translations: Data: 0.00MB + Index: 0.00MB wp_icl_translate: Data: 0.00MB + Index: 0.00MB wp_icl_translate_job: Data: 0.00MB + Index: 0.00MB wp_icl_translations: Data: 0.01MB + Index: 0.02MB wp_icl_translation_status: Data: 0.00MB + Index: 0.00MB wp_layerslider: Data: 0.44MB + Index: 0.00MB wp_leafletmapsmarker_layers: Data: 0.00MB + Index: 0.00MB wp_leafletmapsmarker_markers: Data: 0.00MB + Index: 0.00MB wp_links: Data: 0.02MB + Index: 0.02MB wp_login_security_solution_fail: Data: 0.17MB + Index: 0.10MB wp_ngg_album: Data: 0.00MB + Index: 0.00MB wp_ngg_gallery: Data: 0.00MB + Index: 0.00MB wp_ngg_pictures: Data: 0.00MB + Index: 0.00MB wp_options: Data: 3.50MB + Index: 0.14MB wp_postmeta: Data: 30.56MB + Index: 8.03MB wp_posts: Data: 3.52MB + Index: 1.16MB wp_revslider_css: Data: 0.14MB + Index: 0.00MB wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB wp_revslider_navigations: Data: 0.05MB + Index: 0.00MB wp_revslider_sliders: Data: 0.11MB + Index: 0.00MB wp_revslider_slides: Data: 2.52MB + Index: 0.00MB wp_revslider_static_slides: Data: 0.02MB + Index: 0.00MB wp_smush_dir_images: Data: 1.52MB + Index: 1.59MB wp_snp_stats: Data: 0.02MB + Index: 0.05MB wp_termmeta: Data: 0.01MB + Index: 0.02MB wp_terms: Data: 0.05MB + Index: 0.03MB wp_term_relationships: Data: 0.14MB + Index: 0.11MB wp_term_taxonomy: Data: 0.06MB + Index: 0.03MB wp_UPCP_Catalogues: Data: 0.00MB + Index: 0.00MB wp_UPCP_Catalogue_Items: Data: 0.00MB + Index: 0.00MB wp_UPCP_Categories: Data: 0.00MB + Index: 0.00MB wp_UPCP_Custom_Fields: Data: 0.00MB + Index: 0.00MB wp_UPCP_Fields_Meta: Data: 0.00MB + Index: 0.00MB wp_UPCP_Items: Data: 0.00MB + Index: 0.00MB wp_UPCP_Item_Images: Data: 0.00MB + Index: 0.00MB wp_UPCP_SubCategories: Data: 0.00MB + Index: 0.00MB wp_UPCP_Tagged_Items: Data: 0.00MB + Index: 0.00MB wp_UPCP_Tags: Data: 0.00MB + Index: 0.00MB wp_UPCP_Tag_Groups: Data: 0.00MB + Index: 0.00MB wp_UPCP_Videos: Data: 0.00MB + Index: 0.00MB wp_usermeta: Data: 7.52MB + Index: 4.41MB wp_users: Data: 0.13MB + Index: 0.14MB wp_wonderplugin_carousel: Data: 0.01MB + Index: 0.00MB wp_wonderplugin_gallery: Data: 0.03MB + Index: 0.00MB wp_wonderplugin_slider: Data: 0.01MB + Index: 0.00MB wp_yoast_seo_links: Data: 0.19MB + Index: 0.08MB wp_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB ### Post Type Counts ### attachment: 5731 display_type: 7 easymediagallery: 2 envira: 2 maxgallery: 2 nav_menu_item: 85 ngg_gallery: 3 ngg_pictures: 2 page: 42 pgp_gallery: 1 post: 52 product: 272 product_variation: 420 revision: 20 robo_gallery_table: 1 shop_coupon: 17 shop_order: 256 shop_order_refund: 3 tablepress_table: 1 tm_global_cp: 23 wpcf7_contact_form: 2 ### Security ### Secure connection (HTTPS): ❌Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates. Hide errors from visitors: ✔ ### Active Plugins (27) ### All In One Schema.org Rich Snippets: by Brainstorm Force – 1.5.1 Autoptimize: by Frank Goossens (futtta) – 2.2.2 Contact Form 7: by Takayuki Miyoshi – 4.9.1 Custom Permalinks: by Sami Ahmed Siddiqui – 1.2.8 Enhanced E-commerce for Woocommerce store: by Tatvic – 1.2.0.1 – Not tested with the active version of WooCommerce WooCommerce Search Plugin by Instant Search +: by WooCommerce Search by Fast Simon Inc – 1.9.16 – Not tested with the active version of WooCommerce WPBakery Visual Composer: by Michael M - WPBakery.com – 4.12.1 KIA Subtitle: by Kathy Darling – 1.6.6 MailChimp for WordPress: by ibericode – 4.1.11 Post Types Order: by Nsp Code – 1.9.3.5 Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 2.3.1 Shortcoder: by Aakash Chakravarthy – 4.1.3 WP WooCommerce Best Selling Products by Category: by WP Online Support – 1.2 – Not tested with the active version of WooCommerce .Suppamenu Pro: by Sabri Taieb – 2.5.9 Tabby Responsive Tabs: by cubecolour – 1.2.3 TablePress: by Tobias Bäthge – 1.8.1 Video Thumbnails: by Sutherland Boswell – 2.12.3 Woocommerce Products Per Page: by Jeroen Sormani – 1.2.5 – Not tested with the active version of WooCommerce WooCommerce TM Extra Product Options: by themecomplete – 4.5.3 – Not tested with the active version of WooCommerce WooCommerce: by Automattic – 3.2.5 Yoast SEO: by Team Yoast – 5.8 WP HTTP Compression: by Steven de Salas – 1.0 WP Mobile Detect: by Jesse Friedman – 2.0 WP-Optimize: by David Anderson Ruhani Rabin Team Updraft – 2.1.1 WP Smush: by WPMU DEV – 2.7.6 WPMU DEV Dashboard: by WPMU DEV – 4.4 Yotpo Social Reviews for Woocommerce: by Yotpo – 1.1.5 – Not tested with the active version of WooCommerce ### Settings ### API Enabled: ✔ Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 0 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) ### WC Pages ### Shop base: ❌ Page visibility should be public Cart: #1015 - /cart/ Checkout: #1016 - /checkout/ My account: #1017 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: MSLD CHILD - EN Version: 1.0.1 Author URL: Child Theme: ✔ Parent Theme Name: MSLD Parent Theme Version: 1.0.0 Parent Theme Author URL: WooCommerce Support: ✔ ### Templates ### Archive Template: Your theme has a woocommerce.php file you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues. Overrides: msld-child-en/woocommerce/archive-product.php msld/woocommerce/cart/cart-empty.php msld/woocommerce/cart/cart-shipping.php msld/woocommerce/checkout/review-order.php msld/woocommerce/content-single-product.php msld/woocommerce/single-product/add-to-cart/simple.php ``` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Original price not striked when sale price is defined](https://wordpress.org/support/topic/original-price-not-striked-when-sale-price-is-defined/) * Thread Starter [jroy](https://wordpress.org/support/users/jroy/) * (@jroy) * [8 years, 5 months ago](https://wordpress.org/support/topic/original-price-not-striked-when-sale-price-is-defined/#post-9724626) * It only happen since the last update of WooCommerce. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Original price not striked when sale price is defined](https://wordpress.org/support/topic/original-price-not-striked-when-sale-price-is-defined/) * Thread Starter [jroy](https://wordpress.org/support/users/jroy/) * (@jroy) * [8 years, 5 months ago](https://wordpress.org/support/topic/original-price-not-striked-when-sale-price-is-defined/#post-9717036) * Hi, * Sorry I was too busy recently, no time to work on this problem, it’s not solved, I will try with Storefront to see if the problem is still here. But as it also happen in backend, I’m not sure it’s the theme who cause the problem. * Can you remove the status “resolved”? Thank you. Viewing 15 replies - 1 through 15 (of 54 total) 1 [2](https://wordpress.org/support/users/jroy/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/jroy/replies/page/3/?output_format=md) [4](https://wordpress.org/support/users/jroy/replies/page/4/?output_format=md) [→](https://wordpress.org/support/users/jroy/replies/page/2/?output_format=md)