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Viewing 15 replies - 16 through 30 (of 40 total)
  • Thread Starter mukasama

    (@jpeirce)

    As a temporary solution, I have removed the “pdb_signup_thanks message” text from the Signup Form Settings page and put it to the WordPress page itself just above the [pdb_signup_thanks] shortcode to prevent it from being accidentally shown when the pdb_request_link form is used.

    Thread Starter mukasama

    (@jpeirce)

    I’m not sure if this helps. Still in incognito mode I get the following error when paging through pdb_record multi-page form:

    Catchable fatal error: Argument 2 passed to Participants_Db::replace_tags() must be of the type array, boolean given, called in /–full-path-redacted–/wp-content/plugins/participants-database/participants-database.php on line 2942 and defined in /–full-path-redacted–/doyoncandidate/wp-content/plugins/participants-database/participants-database.php on line 2953

    Thread Starter mukasama

    (@jpeirce)

    I just tried the retrieve-link function in Incognito mode on Chrome on a computer with a different IP address. One good outcome: the duplicate record check worked (I purposely put in an existing email and got the error message).

    One less good outcome: when entering an email address that exists in the database in the request link field (http://doyoncandidate.iialaska.com/request-link/), the first time I hit the submit button it did nothing. I clicked the button a second time and it inserted my thank-you page message on the retrieve link page.

    Thread Starter mukasama

    (@jpeirce)

    A thought: Some of these issues (especially the first?) may be explained by the same “lots-of-testing-on-the-same-computer” as your suggested in the related thread on weirdness. I tried testing in incognito mode, but was using the same IP at the time. However, it cannot explain the 3rd issue (showing one participant another participant’s info after submitting the form) which one of our user testers reported. She was only asked to submit one test application. Let me know if you have seen this before or have ideas on how to troubleshoot it.

    Thread Starter mukasama

    (@jpeirce)

    That’s kind of what I was hoping. I’m staying off the site tonight and will do some incognito testing and testing in a different browser tomorrow. I still have no idea why the thank you page (aka [pdb_signup_thanks]) text shows up in the middle of a different page. I’ll post back whether this goes away.

    Thread Starter mukasama

    (@jpeirce)

    Here are some PHP error log entries (I’ve redacted table prefix and email address before posting:

    Participants Database Plugin: IP blocked for too many retrieval attempts from IP 216.115.113.24 in 24-hour period

    WordPress database error You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ” at line 1 for query UPDATE participants_database SET date_updated = NOW(), first_name = ‘Jane’, middle_initial = ”, last_name = ‘Test’, suffix = ”, address = ‘456 Hwy Way’, city = ‘Fairbanks’, state = ‘AK’, zip = ‘99701’, length_of_time_at_residence_address = ‘3 months’, phone = ‘907-123-4567’, primary_phone_type = ‘Other’, alternate_phone = ”, alt_phone_type = ”, fax = ”, email = ‘redacted’, hometown = ”, photo_need = ‘I need my photo taken’ WHERE id = made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), call_user_func_array, Participants_Db::init, Participants_Db::process_page_request, Participants_Db::process_form

    Thread Starter mukasama

    (@jpeirce)

    I do know how to code basic PHP and am fluent in HTML. I was able to create add a template for the record page to my child theme and make a few changes, though not everything I hoped to – for now.

    I added a sentence to the bottom of the pdb_record default template with a link that they can use to go to a page that has the [pdb_request_link] shortcode on it, so now they can request the link on any page of this long multi-page form. (I dont’ really understand why you would want it on the sign-up form since until they submit it they haven’t been emailed their Private Link, so how could they have “lost” it? – so I have unchecked that option in the signup page settings.

    I have two new questions (well, issues of weirdness), but I’ll put this in a new topic and call this one resolved.

    Thread Starter mukasama

    (@jpeirce)

    Thanks very much for taking a look. In this instance it worked because I finally decided at about 3 am rolled back the website to my last good backup from yesterday afternoon. Still not sure what I did to break it. If it happens again, I will try deleting the cookies.

    I have a couple other questions on the multi-page form. If these are already covered somewhere I’m happy to dig through the documentation some more:

    1) When a participant comes back to his/her record using their private link, is there a way to let them see their name as in “Welcome back, [first_name] [last_name]” so they feel confident they are in the right place?

    2) It looks like the Browser “back” button works to see what is already entered. Is it possible to a) put a back link on the form pages, or b) put a “review screen” that includes all fields already completed before the final thank you screen? (Confession: we’ve mimicked this functionality by accident by calling on a field groups that doesn’t exist on the page that includes the action=”thank-you”)

    2) On your example page (http://xnau.com/creating-multiple-page-forms-in-participants-database/) you show to make the shortcode on the first page: [pdb_signup groups=”main” action=”signup-page-2″ submit_button=”Next”].

    3) We just have [pdb_signup] on our first screen, and it works well since this is a VERY long form (20 field groups) that no one would do in one setting. This gives them an early chance to stop and come back later, without waiting till the very end to get their private link. Is there a problem with not including a ‘groups’ and ‘action’ in the signup shortcode?

    Thanks, we will definitely be making a donation for your great plugin and support.

    I had the same problem and only fixed it by deactivating the WordPress SEO plugin. It was creating a Syntax Error: Unexpected Token error on line 1. Deactivating the plugin solved it, but I would really like a fix so I can resume using the SEO plugin. Otherwise I’ll have to find a (less comprehensive) alternative.

    I created new calendars for the users whose calendars would not show up. And copied their future events to the new calendars and then created new feeds with the new Calendar IDs. These seem to work fine.

    I have 25 calendar feeds that I show on one calendar. It has been working great for years. These are individual employees. For that reason, privacy is very important.

    The calendars now only seem to work if I make them public (to the world – not just within the company (we use google apps for business). I see this is an issue the plugin developer is aware of and is trying to see what is possible within the new API. This is a huge priority for us.

    The other problem we are having is that even when set to public, only some of the calendars are showing under the updated plugin. I have double and triple checked that I have the Calendar ID correct. Every other setting is identical. Does anyone have any clues on why some calendars work and others do not?

    To be clear: You simply need the “define(Uploads…” line in your wp-config.

    However, do not follow the example above that shows a server path (“/home/…”). You want something that looks like the following (where “docs” is the name of the folder you choose to use):

    define(UPLOADS, ‘wp-content/uploads/docs’); // define upload folder

    Note the absence of a forward or trailing slash (“/”) in the example.

    Thread Starter mukasama

    (@jpeirce)

    Thanks!

    I am having the same problem. Definitely caused by W3T. Fine for logged in users, but white screen for everyone else. It was working fine until last week.

    Thread Starter mukasama

    (@jpeirce)

    What I learned a few years ago is that putting images, for example, in subdomains speeds load performance because is allows parallel (i.e. simultaneous) downloads. I assume that holds true for documents as well. Although documents only need to open when someone clicks on them (unlike images which load automatically when the page loads, so maybe it doesn’t matter. Regardless, I’m glad you can use an absolute path to the filebase upload directory.

Viewing 15 replies - 16 through 30 (of 40 total)