Title: Jonathan Davis's Replies | WordPress.org --- # Jonathan Davis [ ](https://wordpress.org/support/users/jond/) * [Profile](https://wordpress.org/support/users/jond/) * [Topics Started](https://wordpress.org/support/users/jond/topics/) * [Replies Created](https://wordpress.org/support/users/jond/replies/) * [Reviews Written](https://wordpress.org/support/users/jond/reviews/) * [Topics Replied To](https://wordpress.org/support/users/jond/replied-to/) * [Engagements](https://wordpress.org/support/users/jond/engagements/) * [Favorites](https://wordpress.org/support/users/jond/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/users/jond/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/jond/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Shopp] Confusing documentation](https://wordpress.org/support/topic/confusing-documentation/) * Plugin Author [Jonathan Davis](https://wordpress.org/support/users/jond/) * (@jond) * [10 years, 3 months ago](https://wordpress.org/support/topic/confusing-documentation/#post-7022657) * Yes it does. When `load` is false that tag will show the catalog products using the `category.php` Shopp template file for rendering instructions. * When `load` is true the collection of products is loaded but not rendered, allowing the developer to create custom instructions ad hoc for showing the product collection, instead of using the template. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Shopp] invalid info needs correction or updating](https://wordpress.org/support/topic/invalid-info-needs-correction-or-updating/) * Plugin Author [Jonathan Davis](https://wordpress.org/support/users/jond/) * (@jond) * [11 years, 4 months ago](https://wordpress.org/support/topic/invalid-info-needs-correction-or-updating/#post-5633112) * [@aitpro](https://wordpress.org/support/users/aitpro/) * Your comments are on that KB article. They all appear there. We’ve kept the article up specifically because of your comments. Removing it now would destroy the context of your comments. * We’ll post a notice there alerting readers to your comments and invalidating the article. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Shopp] Request SHOPP_PLUGINURI Adjustment](https://wordpress.org/support/topic/request-shopp_pluginuri-adjustment/) * Plugin Author [Jonathan Davis](https://wordpress.org/support/users/jond/) * (@jond) * [11 years, 7 months ago](https://wordpress.org/support/topic/request-shopp_pluginuri-adjustment/#post-5328459) * It will be included in the next release (targeting **Curiosity**) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Shopp] how to retrive a deleted order](https://wordpress.org/support/topic/how-to-retrive-a-deleted-order/) * Plugin Author [Jonathan Davis](https://wordpress.org/support/users/jond/) * (@jond) * [11 years, 8 months ago](https://wordpress.org/support/topic/how-to-retrive-a-deleted-order/#post-5103142) * There is no trash for deleted orders. Once deleted, there is no recovery without a back up. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Shopp] Screenshots…](https://wordpress.org/support/topic/screenshots-32/) * Plugin Author [Jonathan Davis](https://wordpress.org/support/users/jond/) * (@jond) * [11 years, 8 months ago](https://wordpress.org/support/topic/screenshots-32/#post-5130157) * Plenty to see at [https://shopplugin.net/features/](https://shopplugin.net/features/) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Shopp] Shopp and BackUpWordPress Conflict](https://wordpress.org/support/topic/shopp-and-backupwordpress-conflict/) * Plugin Author [Jonathan Davis](https://wordpress.org/support/users/jond/) * (@jond) * [11 years, 10 months ago](https://wordpress.org/support/topic/shopp-and-backupwordpress-conflict/#post-4987228) * Shopp 1.3.4 was released and includes the fixes for this issue. Please update to the latest version of Shopp and post back here if it correctly fixes the issue for you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Shopp] Authorize.net Checkout Error](https://wordpress.org/support/topic/authorizenet-checkout-error/) * Plugin Author [Jonathan Davis](https://wordpress.org/support/users/jond/) * (@jond) * [11 years, 10 months ago](https://wordpress.org/support/topic/authorizenet-checkout-error/#post-4820843) * Shopp 1.3.4 was released last week and should help address your issues. Try updating and see if that helps. If not though, please let me know so we can try to recreate the issue and get it reported as a bug so it can be addressed (if it really is a bug). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Shopp] Content Disappears when Sale Price](https://wordpress.org/support/topic/content-disappears-when-sale-price/) * Plugin Author [Jonathan Davis](https://wordpress.org/support/users/jond/) * (@jond) * [12 years ago](https://wordpress.org/support/topic/content-disappears-when-sale-price/#post-4826523) * Never heard of this one happening before. What theme are you running? I’d need more information to go on about your setup, your theme, other plugins running, version of WP, version of Shopp, etc. All the normal troubleshooting details that help us piece together the puzzle of what would be interfering with Shopp’s normal operations. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Shopp] Official Support is kinda broken / PayPal Pro add-on](https://wordpress.org/support/topic/official-support-is-kinda-broken/) * Plugin Author [Jonathan Davis](https://wordpress.org/support/users/jond/) * (@jond) * [12 years ago](https://wordpress.org/support/topic/official-support-is-kinda-broken/#post-4845170) * You could change the PayPal Express version number inside the `PayPalExpress. php` file to match the `PayPalPro.php` file and it won’t hurt anything. The system is likely picking up the version number from PayPal Express and determining it needs an update. * Sorry about the “marketing gone wild”! That certainly wasn’t the intention. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Shopp] Authorize.net Checkout Error](https://wordpress.org/support/topic/authorizenet-checkout-error/) * Plugin Author [Jonathan Davis](https://wordpress.org/support/users/jond/) * (@jond) * [12 years ago](https://wordpress.org/support/topic/authorizenet-checkout-error/#post-4820670) * Shopp shouldn’t pass $0 transactions to the gateway. It has a special built-in“ Free Order” processor to handle the payment process for a completely free order so it bypasses any installed gateway. * I don’t recognize that error coming from Shopp at all. Normally it would say something like: * > Authorize.net: Your credit card was declined. * Did you see an “Authorize.net:” prefix in front of the error? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Shopp] Comment Error with Paypal and prefilled checkout page](https://wordpress.org/support/topic/comment-error-with-paypal-and-prefilled-checkout-page/) * Plugin Author [Jonathan Davis](https://wordpress.org/support/users/jond/) * (@jond) * [12 years, 1 month ago](https://wordpress.org/support/topic/comment-error-with-paypal-and-prefilled-checkout-page/#post-4719118) * There is an issue report you can follow related to WPTouch Mobile: [https://github.com/ingenesis/shopp/issues/2728](https://github.com/ingenesis/shopp/issues/2728) * Regarding someone else’s information during checkout, what account settings are you using for Shopp? Are you using no logins, Shopp-only customers or Shopp customers integrated with WP users? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Shopp] Quantity Discount](https://wordpress.org/support/topic/quantity-discount/) * Plugin Author [Jonathan Davis](https://wordpress.org/support/users/jond/) * (@jond) * [12 years, 2 months ago](https://wordpress.org/support/topic/quantity-discount/#post-4696524) * Yes, you can setup quantity discounts like that. * Here is an example discount setup to handle that scenario (though you may want to refine it based on specific items, or add a discount code, etc): [https://www.dropbox.com/s/kvcu7x4dcrze287/Screenshot%202014-03-14%2010.55.08.png](https://www.dropbox.com/s/kvcu7x4dcrze287/Screenshot%202014-03-14%2010.55.08.png) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Shopp] Quantity Field For Subscription](https://wordpress.org/support/topic/quantity-field-for-subscription/) * Plugin Author [Jonathan Davis](https://wordpress.org/support/users/jond/) * (@jond) * [12 years, 2 months ago](https://wordpress.org/support/topic/quantity-field-for-subscription/#post-4678241) * The subscription implementation is admittedly weak, largely because it is supported through PayPal Standard which does not allow you to setup multiple automatic recurring billing agreements at the same time. As such, Shopp is set to limit the subscriptions to 1 per session and while a subscription is in the cart, it cannot be combined with other retail products (like normal one-time payment shipped goods, downloads or donations). * The entire subscription approach is being redesigned to provide a much more resilient and flexible solution in the future. * It would be best to edit the product template and remove the quantity field which exists in the default templates for other normal one-time payment products where you can order multiple quantities. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Shopp] how to list only first level of categories (even if them are empty)](https://wordpress.org/support/topic/how-to-list-only-first-level-of-categories-even-if-them-are-empty/) * Plugin Author [Jonathan Davis](https://wordpress.org/support/users/jond/) * (@jond) * [12 years, 2 months ago](https://wordpress.org/support/topic/how-to-list-only-first-level-of-categories-even-if-them-are-empty/#post-4668605) * The easy way to handle this, is inside the `while` loop use the following: * ``` if ( shopp('collection.is-subcategory') ) continue; ``` * That will skip rendering any categories that are sub-categories. Shopp 1.3’s ` shopp('storefront.has-categories')` uses the default settings of `get_terms` but doesn’t currently allow overriding any of those options. * I’ve got an enhancement ticket setup for that, but in the meantime… if you want to force control over the categories in the list, you could use the following very heavy-handed technique: * ``` ShoppCatalog()->categories = get_terms(ProductCategory::$taxon, $options); ``` * Use that in place of the `shopp('storefront.has-categories')` test. That will load the categories and allow you to put `get_terms` arguments in according to the arguments listed in the codex: [http://codex.wordpress.org/Function_Reference/get_terms](http://codex.wordpress.org/Function_Reference/get_terms) * That’ll give you fine-tuned control. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Shopp] Product not showing](https://wordpress.org/support/topic/product-not-showing-1/) * Plugin Author [Jonathan Davis](https://wordpress.org/support/users/jond/) * (@jond) * [12 years, 3 months ago](https://wordpress.org/support/topic/product-not-showing-1/#post-4603786) * Was this after an upgrade of Shopp or a fresh install? Considering 482 product entries I’m guessing that this occurred during an upgrade from an older version of Shopp. If that is the case, what version of Shopp was installed before upgrading? That might help isolate specific upgrade problems. Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/users/jond/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/jond/replies/page/2/?output_format=md)