Title: Jonathan Martínez's Replies | WordPress.org --- # Jonathan Martínez [ ](https://wordpress.org/support/users/jonathanenlared/) * [Profile](https://wordpress.org/support/users/jonathanenlared/) * [Topics Started](https://wordpress.org/support/users/jonathanenlared/topics/) * [Replies Created](https://wordpress.org/support/users/jonathanenlared/replies/) * [Reviews Written](https://wordpress.org/support/users/jonathanenlared/reviews/) * [Topics Replied To](https://wordpress.org/support/users/jonathanenlared/replied-to/) * [Engagements](https://wordpress.org/support/users/jonathanenlared/engagements/) * [Favorites](https://wordpress.org/support/users/jonathanenlared/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 192 total) 1 [2](https://wordpress.org/support/users/jonathanenlared/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/jonathanenlared/replies/page/3/?output_format=md)… [11](https://wordpress.org/support/users/jonathanenlared/replies/page/11/?output_format=md) [12](https://wordpress.org/support/users/jonathanenlared/replies/page/12/?output_format=md) [13](https://wordpress.org/support/users/jonathanenlared/replies/page/13/?output_format=md) [→](https://wordpress.org/support/users/jonathanenlared/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Business Directory Plugin - Easy Listing & Member Directories for WordPress] Listing Added Email Template](https://wordpress.org/support/topic/listing-added-email-template/) * Plugin Support [Jonathan Martínez](https://wordpress.org/support/users/jonathanenlared/) * (@jonathanenlared) * [1 week, 6 days ago](https://wordpress.org/support/topic/listing-added-email-template/#post-19035307) * Hi there, * Thanks for checking on this. The **listing-added** email template can’t be overridden from a theme or child theme. The plugin deliberately loads this template only from its own folder, so a copy in your child theme gets skipped wherever you put it. (For other templates, overrides go in `your-child-theme/business-directory/`, without the `templates/` folder.) * This template is the new listing notification sent to the **admin**, and its content isn’t editable in the settings. The email sent to the person who submitted the listing is separate, and you can edit it in **Directory > Settings > Email**. * If you want to customize the admin email anyway, you can replace its content with a filter. Here’s a starting point you can add with a plugin like [WPCode](https://wordpress.org/plugins/insert-headers-and-footers/). It loads your own copy from `your-child-theme/business-directory/email/listing- added.tpl.php`: * ```wp-block-code add_filter( 'wpbdp_template_vars', function( $vars, $template_name ) { if ( 'email/listing-added' === $template_name ) { $GLOBALS['my_bd_listing_added_vars'] = $vars; } return $vars; }, 10, 2 ); add_filter( 'wpbdp_render_email/listing-added', function( $content ) { $file = get_stylesheet_directory() . '/business-directory/email/listing-added.tpl.php'; if ( file_exists( $file ) && ! empty( $GLOBALS['my_bd_listing_added_vars'] ) ) { $content = wpbdp_render_page( $file, $GLOBALS['my_bd_listing_added_vars'], false ); } return $content; } ); ``` * Please test this on a staging site first. Custom code is outside what we can fully support, but this should get you started. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Formidable Forms - WordPress Form Builder for Contact Forms, Calculators, Quizzes & More] How to disable Formidable button in the classic post editor?](https://wordpress.org/support/topic/how-to-disable-formidable-button-in-the-classic-post-editor/) * Plugin Support [Jonathan Martínez](https://wordpress.org/support/users/jonathanenlared/) * (@jonathanenlared) * [2 months, 2 weeks ago](https://wordpress.org/support/topic/how-to-disable-formidable-button-in-the-classic-post-editor/#post-18979960) * Hey [@jcollier](https://wordpress.org/support/users/jcollier/) * Could you share a screenshot of the button you mentioned? Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Formidable Forms - WordPress Form Builder for Contact Forms, Calculators, Quizzes & More] Conditional logic not triggering](https://wordpress.org/support/topic/conditional-logic-not-triggering/) * Plugin Support [Jonathan Martínez](https://wordpress.org/support/users/jonathanenlared/) * (@jonathanenlared) * [3 months, 1 week ago](https://wordpress.org/support/topic/conditional-logic-not-triggering/#post-18958672) * Hey [@mieltex](https://wordpress.org/support/users/mieltex/) * The forum is meant only for the free plugin. Since you are using the Pro version, please open a nwe ticket over here: [https://formidableforms.com/new-topic/](https://formidableforms.com/new-topic/) * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Formidable Forms - WordPress Form Builder for Contact Forms, Calculators, Quizzes & More] Question pre sale](https://wordpress.org/support/topic/question-pre-sale/) * Plugin Support [Jonathan Martínez](https://wordpress.org/support/users/jonathanenlared/) * (@jonathanenlared) * [6 months, 2 weeks ago](https://wordpress.org/support/topic/question-pre-sale/#post-18869527) * Hey [@lenamoreau](https://wordpress.org/support/users/lenamoreau/) * Yes, for a test like the one you shared, where the final result changes based on the user’s answers, you would need the **Premium version with the Business license or higher**. * The kind of setup in your example matches an **outcome quiz**. Formidable’s ** Quiz Maker** add-on can automatically score quizzes and show different results based on the outcome, and that add-on is available with the **Business license or above**. * Also, **conditionals** is a **Premium feature**, so it is not included in the free Lite version. If you have further question, please open a new ticket here: [https://formidableforms.com/new-topic/](https://formidableforms.com/new-topic/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Formidable Forms - WordPress Form Builder for Contact Forms, Calculators, Quizzes & More] Do I need to have the Pro version inorder to process payments?](https://wordpress.org/support/topic/do-i-need-to-have-the-pro-version-inorder-to-process-payments/) * Plugin Support [Jonathan Martínez](https://wordpress.org/support/users/jonathanenlared/) * (@jonathanenlared) * [8 months, 2 weeks ago](https://wordpress.org/support/topic/do-i-need-to-have-the-pro-version-inorder-to-process-payments/#post-18808675) * Hey [@jamesgreat](https://wordpress.org/support/users/jamesgreat/) * Thank you for reaching out. - On the free version, you can use Stripe Lite. You can check out the features you have access here:[https://formidableforms.com/knowledgebase/stripe-forms/#kb-what-is-the-difference-between-stripe-lite-and-stripe-add-on](https://formidableforms.com/knowledgebase/stripe-forms/#kb-what-is-the-difference-between-stripe-lite-and-stripe-add-on) - PayPal is a pro add-on only available on the Pro version. Best. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Formidable Forms - WordPress Form Builder for Contact Forms, Calculators, Quizzes & More] Not receiving emails about submission](https://wordpress.org/support/topic/not-receiving-emails-about-submission/) * Plugin Support [Jonathan Martínez](https://wordpress.org/support/users/jonathanenlared/) * (@jonathanenlared) * [10 months, 2 weeks ago](https://wordpress.org/support/topic/not-receiving-emails-about-submission/#post-18743426) * Hey [@cinja0531](https://wordpress.org/support/users/cinja0531/) * Thank you for reaching out about this today. * Could you please export your form as an XML file and attach it here: [https://we.tl/r-DKE0Nbddyd](https://we.tl/r-DKE0Nbddyd)? If you need help with exporting your form, [here are some instructions](https://formidableforms.com/knowledgebase/export-forms-entries-views/#kb-how-to-export) that may help. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Formidable Forms - WordPress Form Builder for Contact Forms, Calculators, Quizzes & More] Submit Button Not Appearing](https://wordpress.org/support/topic/submit-button-not-appearing-2/) * Plugin Support [Jonathan Martínez](https://wordpress.org/support/users/jonathanenlared/) * (@jonathanenlared) * [10 months, 2 weeks ago](https://wordpress.org/support/topic/submit-button-not-appearing-2/#post-18743321) * Awesome. Have a wonderful day ahead. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Formidable Forms - WordPress Form Builder for Contact Forms, Calculators, Quizzes & More] Submit Button Not Appearing](https://wordpress.org/support/topic/submit-button-not-appearing-2/) * Plugin Support [Jonathan Martínez](https://wordpress.org/support/users/jonathanenlared/) * (@jonathanenlared) * [10 months, 2 weeks ago](https://wordpress.org/support/topic/submit-button-not-appearing-2/#post-18743289) * Thank you, [@pinecoast](https://wordpress.org/support/users/pinecoast/) . * To resolve this: 1. Go the form editor. 2. Click on Settings. 3. Click on Customize HTML. 4. Scroll dow to the bottom and delete all the content of the Submit Button box. 5. Click on update and try again. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Formidable Forms - WordPress Form Builder for Contact Forms, Calculators, Quizzes & More] Submit Button Not Appearing](https://wordpress.org/support/topic/submit-button-not-appearing-2/) * Plugin Support [Jonathan Martínez](https://wordpress.org/support/users/jonathanenlared/) * (@jonathanenlared) * [10 months, 2 weeks ago](https://wordpress.org/support/topic/submit-button-not-appearing-2/#post-18743247) * Hey [@pinecoast](https://wordpress.org/support/users/pinecoast/) * Thank you for reaching out. Can you share an export XMl file of the form here: [https://we.tl/r-DKE0Nbddyd](https://we.tl/r-DKE0Nbddyd)? Here are the instructions to do it: [https://formidableforms.com/knowledgebase/export-forms-entries-views/#kb-export-forms-and-data-via-xml](https://formidableforms.com/knowledgebase/export-forms-entries-views/#kb-export-forms-and-data-via-xml) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Formidable Forms - WordPress Form Builder for Contact Forms, Calculators, Quizzes & More] Contact form fields disappear on iphone once I start filling fields in](https://wordpress.org/support/topic/contact-form-fields-disappear-on-iphone-once-i-start-filling-fields-in/) * Plugin Support [Jonathan Martínez](https://wordpress.org/support/users/jonathanenlared/) * (@jonathanenlared) * [11 months, 1 week ago](https://wordpress.org/support/topic/contact-form-fields-disappear-on-iphone-once-i-start-filling-fields-in/#post-18715555) * Thank you [@foxleap](https://wordpress.org/support/users/foxleap/) for reaching out today. * To rule if there is any issue with your current theme. Please do the following: 1. Go to the form editor. 2. Click on on the Preview button and select On Blank page 3. Copy and paste that URL to your phone 4. Test if the issue persist on tha URL. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Formidable Forms - WordPress Form Builder for Contact Forms, Calculators, Quizzes & More] Need assistance ending subscription](https://wordpress.org/support/topic/need-assistance-ending-subscription/) * Plugin Support [Jonathan Martínez](https://wordpress.org/support/users/jonathanenlared/) * (@jonathanenlared) * [11 months, 1 week ago](https://wordpress.org/support/topic/need-assistance-ending-subscription/#post-18714296) * Hey [@cholmes84](https://wordpress.org/support/users/cholmes84/) * We apologize you experience this. Can you send us an email directly to [support@formidableforms.com](https://wordpress.org/support/users/jonathanenlared/replies/support@formidableforms.com?output_format=md)? So we can help you with this. * Thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Formidable Forms - WordPress Form Builder for Contact Forms, Calculators, Quizzes & More] Formidable Forms is Not Accessible](https://wordpress.org/support/topic/formidable-forms-is-not-accessible/) * Plugin Support [Jonathan Martínez](https://wordpress.org/support/users/jonathanenlared/) * (@jonathanenlared) * [11 months, 1 week ago](https://wordpress.org/support/topic/formidable-forms-is-not-accessible/#post-18714034) * Hey [@anevins](https://wordpress.org/support/users/anevins/) . We take accessibility seriously and we apprecite your time and effort in sharing this with us. * I escalated this topic to our dev lead. He shared the following: * SC 1.3.1 – I created a new issue to resolved this on our end. * SC 1.3.5 – For email fields, setting the autocomplete attribute is a Pro setting. They can set this manually by updating their `[input]` shortcode in their custom HTML as well in Lite. As for name fields, I’m bringing it up in a discussion with the rest of the leadership team. In Pro, you can set name field autocomplete options in Text fields or use `[input]` shortcodes manually in Lite. * SC 1.4.1, SC 1.4.3, SC 1.4.11 – I’m pretty aware of our contrast errors. This should be possible to fix by customizing their style, but we should consider more accessible defaults or an accessible style template. * SC 3.3.2, SC 3.3.3 – Yeah, this is mostly up to the customer to customize themselves at the moment. Since the formats are often manually entered and can be pretty complex (using any regex), it’s tough to really address this universally. * Thank you you again for sharing all this information with us. If there is anything else we can do to make Formidable Forms more accessible, please share it with us. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Formidable Forms - WordPress Form Builder for Contact Forms, Calculators, Quizzes & More] FrmDb::check_cache 4000 queries](https://wordpress.org/support/topic/frmdbcheck_cache-4000-queries/) * Plugin Support [Jonathan Martínez](https://wordpress.org/support/users/jonathanenlared/) * (@jonathanenlared) * [1 year, 1 month ago](https://wordpress.org/support/topic/frmdbcheck_cache-4000-queries/#post-18629682) * Of course, please let us know what you find. Have wonderful day ahead. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Formidable Forms - WordPress Form Builder for Contact Forms, Calculators, Quizzes & More] FrmDb::check_cache 4000 queries](https://wordpress.org/support/topic/frmdbcheck_cache-4000-queries/) * Plugin Support [Jonathan Martínez](https://wordpress.org/support/users/jonathanenlared/) * (@jonathanenlared) * [1 year, 1 month ago](https://wordpress.org/support/topic/frmdbcheck_cache-4000-queries/#post-18629667) * Hey [@annaam](https://wordpress.org/support/users/annaam/) * Thank you for reaching out about this. * Our dev team shared the following: * >  It just looks like it’s querying for entry data for specific post IDs. They’re > likely loading data for many entries that have an associated post – from using > a Create Post action. > These queries should all be possible to cache so they don’t happen on every > page load. If they could set up object caching, it would make a big difference. * You can reach out to ghosting support team and ask about setting up an object caching service for your website. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Formidable Forms - WordPress Form Builder for Contact Forms, Calculators, Quizzes & More] Dynamic dropdown options](https://wordpress.org/support/topic/dynamic-dropdown-options/) * Plugin Support [Jonathan Martínez](https://wordpress.org/support/users/jonathanenlared/) * (@jonathanenlared) * [1 year, 1 month ago](https://wordpress.org/support/topic/dynamic-dropdown-options/#post-18626330) * Hey [@victoriei101](https://wordpress.org/support/users/victoriei101/) Can you create a new ticket here: [https://formidableforms.com/new-topic/](https://formidableforms.com/new-topic/) about this ? WordPress forums are only for support of the lite plugin not for presalese question of the Pro plugin. Viewing 15 replies - 1 through 15 (of 192 total) 1 [2](https://wordpress.org/support/users/jonathanenlared/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/jonathanenlared/replies/page/3/?output_format=md)… [11](https://wordpress.org/support/users/jonathanenlared/replies/page/11/?output_format=md) [12](https://wordpress.org/support/users/jonathanenlared/replies/page/12/?output_format=md) [13](https://wordpress.org/support/users/jonathanenlared/replies/page/13/?output_format=md) [→](https://wordpress.org/support/users/jonathanenlared/replies/page/2/?output_format=md)