Title: johnramos's Replies | WordPress.org --- # johnramos [ ](https://wordpress.org/support/users/johnramos/) * [Profile](https://wordpress.org/support/users/johnramos/) * [Topics Started](https://wordpress.org/support/users/johnramos/topics/) * [Replies Created](https://wordpress.org/support/users/johnramos/replies/) * [Reviews Written](https://wordpress.org/support/users/johnramos/reviews/) * [Topics Replied To](https://wordpress.org/support/users/johnramos/replied-to/) * [Engagements](https://wordpress.org/support/users/johnramos/engagements/) * [Favorites](https://wordpress.org/support/users/johnramos/favorites/) Search replies: ## Forum Replies Created Viewing 8 replies - 1 through 8 (of 8 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Controlled Admin Access] Hide Admin Toolbar Setting](https://wordpress.org/support/topic/hide-admin-toolbar-setting/) * [johnramos](https://wordpress.org/support/users/johnramos/) * (@johnramos) * [5 years, 4 months ago](https://wordpress.org/support/topic/hide-admin-toolbar-setting/#post-14284907) * Yes, that would be awesome. Thanks Waseem. * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Pinboard] Updating failed. Error message: The response is not a valid JSON response.](https://wordpress.org/support/topic/updating-failed-error-message-the-response-is-not-a-valid-json-response/) * [johnramos](https://wordpress.org/support/users/johnramos/) * (@johnramos) * [6 years, 7 months ago](https://wordpress.org/support/topic/updating-failed-error-message-the-response-is-not-a-valid-json-response/page/2/#post-12247159) * The problem I’m encountering is creating new posts, new pages, editing new posts and editing new pages. * Update: It appears my issues are adding javascripts and iframes. - This reply was modified 6 years, 7 months ago by [johnramos](https://wordpress.org/support/users/johnramos/). * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Pinboard] Updating failed. Error message: The response is not a valid JSON response.](https://wordpress.org/support/topic/updating-failed-error-message-the-response-is-not-a-valid-json-response/) * [johnramos](https://wordpress.org/support/users/johnramos/) * (@johnramos) * [6 years, 7 months ago](https://wordpress.org/support/topic/updating-failed-error-message-the-response-is-not-a-valid-json-response/page/2/#post-12243783) * Hello, * Same here. Upgraded to 5.3 and now getting “Updating failed. Error message: The response is not a valid JSON response.” * Strange enough, using the plugin Health Check & Troubleshooting, the results shows: * Plugin Version Minimum PHP Highest supported PHP Health Check & Troubleshooting 1.4.2 — 5.6 * Php version 5.6?? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Custom Sidebars - Dynamic Sidebar Classic Widget Area Manager] Widget Area is not showing at all](https://wordpress.org/support/topic/widget-area-is-not-showing-at-all/) * Thread Starter [johnramos](https://wordpress.org/support/users/johnramos/) * (@johnramos) * [7 years ago](https://wordpress.org/support/topic/widget-area-is-not-showing-at-all/#post-11802230) * Hi Nastia * going here yoursite.com/wp-admin/widgets.php * The theme you are currently using isn’t widget-aware, meaning that it has no sidebars that you are able to change. For information on making your theme widget- aware, please follow these instructions. * This is the default theme Twenty SeventeenVersion: 2.2 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Robo Gallery - Photo & Image Slider] 11 Days and Still No Answer – Support Lacking!](https://wordpress.org/support/topic/11-days-and-still-no-answer-support-lacking/) * Thread Starter [johnramos](https://wordpress.org/support/users/johnramos/) * (@johnramos) * [7 years, 1 month ago](https://wordpress.org/support/topic/11-days-and-still-no-answer-support-lacking/#post-11646737) * Now 16 days and NO answer in this forum or website support. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Robo Gallery - Photo & Image Slider] No support assistance for pro user!](https://wordpress.org/support/topic/no-support-assistance-for-pro-user/) * [johnramos](https://wordpress.org/support/users/johnramos/) * (@johnramos) * [7 years, 1 month ago](https://wordpress.org/support/topic/no-support-assistance-for-pro-user/#post-11631232) * Apparently you guys still haven’t gotten your act together. * We emailed your support desk on Saturday, 01 June 2019 20:02 with the following. As of today, 11 days later, NO RESPONSE!!! This is simply unacceptable and very unprofessional. * Hi, * Do I have the ability to have all of the images in the gallery have the same title, description, alt text and caption? It would be very useful to have this as this would be major time saver. Right now, I’m copying and pasting all of the texts for each image. * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Robo Gallery - Photo & Image Slider] No support assistance for pro user!](https://wordpress.org/support/topic/no-support-assistance-for-pro-user/) * [johnramos](https://wordpress.org/support/users/johnramos/) * (@johnramos) * [7 years, 2 months ago](https://wordpress.org/support/topic/no-support-assistance-for-pro-user/#post-11542309) * They also responded to me. The software is pretty good. I hope they had better documentation though, perhaps more of the common questions answered thru video tutorials. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Robo Gallery - Photo & Image Slider] No support assistance for pro user!](https://wordpress.org/support/topic/no-support-assistance-for-pro-user/) * [johnramos](https://wordpress.org/support/users/johnramos/) * (@johnramos) * [7 years, 2 months ago](https://wordpress.org/support/topic/no-support-assistance-for-pro-user/#post-11531326) * Same here! I’m waiting to get support also. Very disturbing to offer a product and no support for PAID people! Viewing 8 replies - 1 through 8 (of 8 total)