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  • Thread Starter joannaritsoni

    (@joannaritsoni)

    οκ ευχαριστω !

    Thread Starter joannaritsoni

    (@joannaritsoni)

    so t=he issue is that this order appeared as cancelled https://prnt.sc/218vgde but the client had paid and received the confirmation of the payment https://prnt.sc/218vih4

    There is no other order from this client and with this amount

    Also in the past woocommerce had told me that “orders show up as cancelled if a customer is redirected to the payment gateway for payment but then cancels the order there. At that point, they’re redirected to the site’s cart page when they can work through the checkout process again (but that creates a cancelled order).”

    But when i tried to click “cancel” https://prnt.sc/218vu8b orders took a status of “failed” not “cancelled” as they had told me.

    Also if i check in the dashboard it writes that orders are cancelled if “Unpaid order cancelled – time limit reached. Order status changed from Pending payment to Cancelled.” https://prnt.sc/218vz5w

    However i left an order unpaid for more than 5 minutes and it did not become cancelled

    Please tell me what happened with the specific order and please also clarify what happens with cancelled orders as what woocommerce had told be in the past about how orders take status cancelled is not correct.

    Thank you

    Thread Starter joannaritsoni

    (@joannaritsoni)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://philsgranola.gr
    Site address (URL): https://philsgranola.gr
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    Thread Starter joannaritsoni

    (@joannaritsoni)

    i did not understand how can i add the “deliver with our driver” option as a third shipping option here https://prnt.sc/2156vu1

    Thread Starter joannaritsoni

    (@joannaritsoni)

    this plugin is not for what i want . this is what they replied

    “`Hello
    Thank you for contacting us

    Our plugin doesn’t handle delivery options, that is handled by woocommerce, however once the order has been placed you can assign a driver to the order.

    Best regards
    Roy
    Powerfulwp.com`”

    Thread Starter joannaritsoni

    (@joannaritsoni)

    Ρωτησα τον theme author και μου ειπε να ρωτησω εσας

    “Sorry but that plugin is 3rd party plugin. When it comes to 3rd party plugins, you have to understand that we didn’t and couldn’t test all plugins out there with our themes. So, we are not in a position to guarantee they will work flawlessly. If you’re having issues with any 3rd party plugin you downloaded yourself, feel free to refer to the author of the plugin or the team behind it for more information.

    Also, for more information, about the pay in-store payment method, ask the WooCommerce author directly.”

    Eιναι απλο που ρωταω:
    Σε αυτην την σελιδα που ειναι πριν απο το checkout γιατι εμφανιζει μετα την προσθηκη του δικου σας plugin το store pickup μονο οταν ειμαι logged in https://prnt.sc/20ymd71 και το εξαφανιζει οταν δεν ειμαι? https://prnt.sc/20ymftz

    Επρεπε να το εμφανιζει παντα !! αφου το εχω βαλει σαν τροπο αποστολης https://prnt.sc/20zj5sn

    Επισης δεν επρεπε να εμφανιζει διευθυνση οταν εχω επιλεγμενο το store pickup (η διεθυνση που εμφανιζει ειναι της αποστολης που ειχα βαλει στο χωρο μου πιο παλια και οχι του καταστηματος της granolas! s) Eπρεπε στο delivery to my place να εμφανιζει την αλεξανδρας και να το εξαφανιζει στο pickup in store ή να εμφανιζε τη διευθυνση καταστηματος granola https://prnt.sc/20ymd71

    τους τροπους πληρωμης τπυς εμφανιζει μια χαρα https://prnt.sc/20zjqok

    τους τροπους αποστολης πρεπει να φτιαξω να εμφανιζεται παντα το store pickup σε αυτο το βημα https://prnt.sc/20ymftz

    το website ειναι philsgranola.gr

    εχετε καποιο εμαιλ να σας δωσω access?

    Thread Starter joannaritsoni

    (@joannaritsoni)

    do i need to connect it with stripe? is this the only option i have to use the GiveWP plugin? or i can also use paypal or another payment gateway?

    Thread Starter joannaritsoni

    (@joannaritsoni)

    Τους ρωτησα ελπιζω να μου απαντησουν και να μην μου πουν να ρωτησω εσας

    Το θεμα ειναι ειτε του plugin ειτε του theme. τις ρυθμισεις τις εχω βαλει

    I am using this plugin https://wordpress.org/support/topic/pay-in-store-3/page/2/#post-15113899 in order to give clients the option to pay in store

    However when i am signed in the dashboatd i can see the pay in store option https://prnt.sc/20ymd71

    but when i log out i cannot see the pay in store option https://prnt.sc/20ymftz

    also when even if it shows the pay in store option in this page i do not want it to show the shipping address when the pay in store option is selected https://prnt.sc/20ymd71

    shipping address should only show when the “deliver to my place” option is selected`

    Thread Starter joannaritsoni

    (@joannaritsoni)

    τα μεταφορικα τα εχω ρυμθσει σωστα.

    αυτο που ρωτησα ειναι γιατι εμφανιζεται η επιλογη οταν ειμαι logged in https://prnt.sc/20ymd71 και δεν εμφανιζεται οταν δεν ειμαι logged in https://prnt.sc/20ymd71

    Aυτο εχει να κανει ειτε με τον plugin developer δηλαδη εσας ειτε με το theme αν μου λετε δεν ειναι δικο σας θεμα θα ρωτησω τον theme creator

    Thread Starter joannaritsoni

    (@joannaritsoni)

    υπαρχει και αλλο προβλημα

    το plugin δειχνει το option stopre pickup μονο οταν ειμαι συνδεδεμενη με τον κωδικο μου στο dashboard https://prnt.sc/20ymd71

    οταν κανω log out den to εμφανιζει https://prnt.sc/20ymftz και καποιο πελατες δεν το ειδαν καν!!

    Επισης οταν ειμαι συνδεδεμενη ενω εχω πατημενο το store pickup βγαζει τη διευθυνση μου ενω δεν θα επρεπε να την βγαζει στο pay in store https://prnt.sc/20ymd71

    Thread Starter joannaritsoni

    (@joannaritsoni)

    thank you

    Thread Starter joannaritsoni

    (@joannaritsoni)

    the is no driver delivery option

    this is what i asked for

    which plugin should i use?

    Thread Starter joannaritsoni

    (@joannaritsoni)

    Πως μπορω να μετονομασω το “local pickup” σε “store pickup” και “παραλαβη απο καταστημα” αντιστοιχα στα ελληνικα?

    Thread Starter joannaritsoni

    (@joannaritsoni)

    Πως μπορω να μετονομασω το “local pickup” σε “store pickup” και “παραλαβη απο καταστημα” αντιστοιχα στα ελληνικα?

    Thread Starter joannaritsoni

    (@joannaritsoni)

    can i rename it to “pickup in store instead of “local pickup” in checkout?

Viewing 15 replies - 1 through 15 (of 147 total)