jeromeminney
Forum Replies Created
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Forum: Plugins
In reply to: [Account Engagement] Pardot JS breaks other JS on websiteImplemented this solution, and the bug is resolved. Thanks for your fast response times Cliff
Forum: Plugins
In reply to: [Account Engagement] Pardot JS breaks other JS on websiteHere we go, could this be a memory issue @cliffseal ? http://prntscr.com/mnp2oq
Forum: Plugins
In reply to: [Account Engagement] Pardot JS breaks other JS on websiteOk, I’ve found an “export logs” button with Flywheel (my managed WP hosting provider) – I’m looking for something now, but as I’ve never looked here before it would be great to know what you suggest I look for.
Forum: Plugins
In reply to: [Account Engagement] Pardot JS breaks other JS on website@cliffseal , can you advise me as to where are all the places I can find logs? I think looking at the JS console wasn’t what you were asking me for, but I’m not sure where to find other logs.
Forum: Plugins
In reply to: [Account Engagement] Pardot JS breaks other JS on websiteI can confirm that the wp-load.php file is in the correct location, in the same root folder that contains wp-content, wp-admin, wp-includes, index.php, etc
Forum: Plugins
In reply to: [Account Engagement] Pardot JS breaks other JS on websiteActually the screenshot shows a fair bit of bugginess: the WP admin bar isn’t loading, and also the text isn’t rendering (it’s opacity is 0 and the JS that fades it in isn’t running). You can see the actual website by clicking the URL in my original post.
Forum: Plugins
In reply to: [Account Engagement] Pardot JS breaks other JS on websiteHey @cliffseal
The website is Gutenberg based, and all editability is built with GutenBlocks. Also, GravityForms + Salesforce: Web-to is in use, which could possibly relate to TinyMCE?
I’ve disabled all other plugins except Pardot, and find that the issue still persists, so I don’t think it’s a conflict.
There are no relevant Console errors. All errors can be seen here: http://prntscr.com/mnkjlf
The gformInitSpinner error can be fixed by forcing scripts to load/run in the correct order, but this doesn’t fix our bug.