Title: Jens De Beule's Replies | WordPress.org --- # Jens De Beule [ ](https://wordpress.org/support/users/jensdevbeule/) * [Profile](https://wordpress.org/support/users/jensdevbeule/) * [Topics Started](https://wordpress.org/support/users/jensdevbeule/topics/) * [Replies Created](https://wordpress.org/support/users/jensdevbeule/replies/) * [Reviews Written](https://wordpress.org/support/users/jensdevbeule/reviews/) * [Topics Replied To](https://wordpress.org/support/users/jensdevbeule/replied-to/) * [Engagements](https://wordpress.org/support/users/jensdevbeule/engagements/) * [Favorites](https://wordpress.org/support/users/jensdevbeule/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 33 total) 1 [2](https://wordpress.org/support/users/jensdevbeule/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/jensdevbeule/replies/page/3/?output_format=md) [→](https://wordpress.org/support/users/jensdevbeule/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Ninja Forms - The Contact Form Builder That Grows With You] Submissions is not showing on backend](https://wordpress.org/support/topic/submissions-is-not-showing-on-backend/) * [Jens De Beule](https://wordpress.org/support/users/jensdevbeule/) * (@jensdevbeule) * [4 years, 8 months ago](https://wordpress.org/support/topic/submissions-is-not-showing-on-backend/#post-15078838) * [@jmcelhaney](https://wordpress.org/support/users/jmcelhaney/) Will this be fixed in next versions so the legacy option can be unchecked again? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Filtering orders on clients fail](https://wordpress.org/support/topic/filtering-orders-on-clients-fail/) * Thread Starter [Jens De Beule](https://wordpress.org/support/users/jensdevbeule/) * (@jensdevbeule) * [8 years, 1 month ago](https://wordpress.org/support/topic/filtering-orders-on-clients-fail/#post-10388318) * Dear * I found a weird parameter when clicking on the ‘Filter’ button. If I manually delete this parameter from the URL, the filter actions perform as it should. Do you have any idea where it comes from? * Working URL string: `/wp-admin/edit.php?post_status=all&post_type=shop_order& action=-1&m=0&wooccm_abbreviation&_customer_user=1146&filter_action=Filter&paged =1&action2=-1` * URL string I get when clicking on Filter (not working): `/wp-admin/edit.php? s&post_status=all&post_type=shop_order&action=-1&m=0&wooccm_abbreviation&_customer_user =1146&filter_action=Filter&paged=1&action2=-1` * Thanks in advance. - This reply was modified 8 years, 1 month ago by [Jens De Beule](https://wordpress.org/support/users/jensdevbeule/). - This reply was modified 8 years, 1 month ago by [Jens De Beule](https://wordpress.org/support/users/jensdevbeule/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Filtering orders on clients fail](https://wordpress.org/support/topic/filtering-orders-on-clients-fail/) * Thread Starter [Jens De Beule](https://wordpress.org/support/users/jensdevbeule/) * (@jensdevbeule) * [8 years, 3 months ago](https://wordpress.org/support/topic/filtering-orders-on-clients-fail/#post-10249707) * Dear * Sorry for the delayed response. I will elaborate. * The filter that is provided on this page /wp-admin/edit.php?post_type=shop_order for filtering the clients is not working properly I think. If I filter on a client who has purchased something it don’t show the order. The rare thing is that for random other clients it somethimes works well. * Please see provided screenshot for the filter in question: [http://prntscr.com/je1jk9](http://prntscr.com/je1jk9) * Thank you in advance. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Subscriber gets an ERROR message](https://wordpress.org/support/topic/subscriber-gets-an-error-message/) * [Jens De Beule](https://wordpress.org/support/users/jensdevbeule/) * (@jensdevbeule) * [8 years, 5 months ago](https://wordpress.org/support/topic/subscriber-gets-an-error-message/#post-10032650) * I hope your issue will be solved in a matter in of minutes! Have a great day. * Forum: [Networking WordPress](https://wordpress.org/support/forum/multisite/) In reply to: [Multisite Error](https://wordpress.org/support/topic/multisite-error-18/) * [Jens De Beule](https://wordpress.org/support/users/jensdevbeule/) * (@jensdevbeule) * [8 years, 5 months ago](https://wordpress.org/support/topic/multisite-error-18/#post-10032626) * Dear trickyjimz * Thank you for reaching out to the support forums! I have taken a look at your problem and website mentioned with your question. * Unfortunately I was not able to determine which error you mean. Can you elaborate on this? * I would ask you kindly to provide me with the asked information to ensure a quick and effective solution to your problem. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Subscriber gets an ERROR message](https://wordpress.org/support/topic/subscriber-gets-an-error-message/) * [Jens De Beule](https://wordpress.org/support/users/jensdevbeule/) * (@jensdevbeule) * [8 years, 5 months ago](https://wordpress.org/support/topic/subscriber-gets-an-error-message/#post-10032599) * Dear edenbaylee * Thank you for reaching out to the support forums! I have taken a look at your problem and website mentioned with your question. * You may have to take a list at the [Jetpack Troubleshootin](https://jetpack.com/support/getting-started-with-jetpack/troubleshooting-tips/) g page to resolve your problem. * I’m hoping this will solve your problem. Don’t hesitate to reply if you need further assistance. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Pop up message problem](https://wordpress.org/support/topic/pop-up-message-problem/) * [Jens De Beule](https://wordpress.org/support/users/jensdevbeule/) * (@jensdevbeule) * [8 years, 9 months ago](https://wordpress.org/support/topic/pop-up-message-problem/#post-9666303) * Dear thatsinsurance * As of it is theme-related navigate to _Appearance > Editor > dropdown: yourTheme( replacing yourTheme with your theme name)_. Secondly search for a code like this:` window.alert("test");` or `alert("test");`. * I’m hoping this will solve your problem. Don’t hesitate to reply if you need further assistance. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Pop up message problem](https://wordpress.org/support/topic/pop-up-message-problem/) * [Jens De Beule](https://wordpress.org/support/users/jensdevbeule/) * (@jensdevbeule) * [8 years, 9 months ago](https://wordpress.org/support/topic/pop-up-message-problem/#post-9666212) * Dear thatsinsurance * Thank you for reaching out to the support forums! I have taken a look at your problem and screenshot mentioned with your question. We can fix this, together! * I was able to write a custom snippet code that you must adapt in your **child theme** `functions.php` file to remove the additional information button from a single product page: * ``` add_filter( 'woocommerce_product_tabs', 'jensdevbeule_remove_product_tabs', 98 ); function jensdevbeule_remove_product_tabs( $tabs ) { unset( $tabs['additional_information'] ); return $tabs; } ``` * Feel free to edit the _jensdevbeule__remove_product_tabs part. It it just necessary that you have a non-identical prefix to other WP-filters. * I’m hoping this will solve your problem. Don’t hesitate to reply if you need further assistance. * Forum: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/) In reply to: [Why is my post deleted?](https://wordpress.org/support/topic/why-is-my-post-deleted/) * [Jens De Beule](https://wordpress.org/support/users/jensdevbeule/) * (@jensdevbeule) * [8 years, 9 months ago](https://wordpress.org/support/topic/why-is-my-post-deleted/#post-9666179) * Dear squasher * Thank you for reaching out to the support forums! I have taken a look at your problem. * There is an automated system flagging posts as SPAM if one or more rules are met, one of its rules are extern links. This posts are therefore manually reviewed within 72 hours, if your post does contain no references of SPAM, it will be reopened shortly. * I’m hoping this will solve your problem. Don’t hesitate to reply if you need further assistance. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [cpanel/whm install](https://wordpress.org/support/topic/cpanel-whm-install/) * [Jens De Beule](https://wordpress.org/support/users/jensdevbeule/) * (@jensdevbeule) * [8 years, 9 months ago](https://wordpress.org/support/topic/cpanel-whm-install/#post-9664323) * Dear fisherofer * Thank you for reaching out to the support forums! I have taken a look at your problem. * This question is not WP-related and therefore not to be posted in this forum. This is something for the support of your hosting provider. * The WordPress team has provided [a list of recommended hosting providers](https://wordpress.org/hosting/). For more details and other recommendations, please search via your preferred search engine. * Forum: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/) In reply to: [CloudFlaire CDN and SiteGround hosting provider](https://wordpress.org/support/topic/cloudflaire-cdn-and-siteground-hosting-provider/) * [Jens De Beule](https://wordpress.org/support/users/jensdevbeule/) * (@jensdevbeule) * [8 years, 9 months ago](https://wordpress.org/support/topic/cloudflaire-cdn-and-siteground-hosting-provider/#post-9664210) * Dear Deyneko * Thank you for reaching out to the support forums! I have taken a look at your problem. And I provide you with my answer: * Per the [Forum welcome](https://make.wordpress.org/support/handbook/forum-welcome/#closing-posts), topics like this are closed due to the amount of spam they attract. * The WordPress team has provided [a list of recommended hosting providers](https://wordpress.org/hosting/). For more details and other recommendations, please search via your preferred search engine. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Can’t see the wp-installation folders in FTP](https://wordpress.org/support/topic/cant-see-the-wp-installation-folders-in-ftp/) * [Jens De Beule](https://wordpress.org/support/users/jensdevbeule/) * (@jensdevbeule) * [8 years, 9 months ago](https://wordpress.org/support/topic/cant-see-the-wp-installation-folders-in-ftp/#post-9662773) * Dear elisa85 * I have given you the link to our Codex page about file permissions because I can’t verify which file causes the problem. Therefore it is important that you check all the file **AND** directory permissions of your WP-instance. * I’m hoping this will solve your problem. Don’t hesitate to reply if you need further assistance. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Admin Dashboard Broken](https://wordpress.org/support/topic/admin-dashboard-broken-4/) * [Jens De Beule](https://wordpress.org/support/users/jensdevbeule/) * (@jensdevbeule) * [8 years, 9 months ago](https://wordpress.org/support/topic/admin-dashboard-broken-4/#post-9658924) * Dear alexunify * I’m thinking of a CSS-element that has the same name than the CSS-element of the admin bar in the dashboard. Please carefully explore your CSS-documents or your theme broke the listing style elements of the dash. * I’m hoping this will solve your problem. Don’t hesitate to reply if you need further assistance. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Admin Dashboard Broken](https://wordpress.org/support/topic/admin-dashboard-broken-4/) * [Jens De Beule](https://wordpress.org/support/users/jensdevbeule/) * (@jensdevbeule) * [8 years, 9 months ago](https://wordpress.org/support/topic/admin-dashboard-broken-4/#post-9658631) * Dear alexunify * Thank you for reaching out to the support forums! I have taken a look at your problem and screenshot mentioned with your question. * **Possible cause** Several plugins gives you the ability to customize your dashboard, is there any plugin active to do so? If so, please deactivate it and analyse the situation again. If you are sure that there is no plugin causing this inconvenience you can provide me with a list of all your plugins and system information, I will sort it out for you. * **Upgrading** If your WordPress-core is not upgraded yet, please upgrade your install to the latest release. **Be aware** to backup your instance first. * I would ask you kindly to provide me with the asked information to ensure a quick and effective solution to your problem. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [PHP upgrade](https://wordpress.org/support/topic/php-upgrade-5/) * [Jens De Beule](https://wordpress.org/support/users/jensdevbeule/) * (@jensdevbeule) * [8 years, 9 months ago](https://wordpress.org/support/topic/php-upgrade-5/#post-9658608) * Dear iLorenzo * Thank you for reaching out to the support forums! I have taken a look at your problem and screenshot mentioned with your question. * The PHP-version of your site should be upgraded continuously by your hosting provider. This is a security measure that WordPress (and other plugins) require you to do in order to ensure your safety and the safety of your online presence. * **Plugin? No, email!** Unfortunately there is no plugin that gives you the ability to upgrade your PHP-version as of this is a server-side process. I would recommend you to ask your hosting provider to upgrade their servers to the newest PHP-version. If they refuse it, I strongly recommend that you search for a new hosting provider. * I’m hoping this will solve your problem. Don’t hesitate to reply if you need further assistance. Viewing 15 replies - 1 through 15 (of 33 total) 1 [2](https://wordpress.org/support/users/jensdevbeule/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/jensdevbeule/replies/page/3/?output_format=md) [→](https://wordpress.org/support/users/jensdevbeule/replies/page/2/?output_format=md)