Title: jbertrix's Replies | WordPress.org

---

# jbertrix

  [  ](https://wordpress.org/support/users/jbertrix/)

 *   [Profile](https://wordpress.org/support/users/jbertrix/)
 *   [Topics Started](https://wordpress.org/support/users/jbertrix/topics/)
 *   [Replies Created](https://wordpress.org/support/users/jbertrix/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/jbertrix/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/jbertrix/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/jbertrix/engagements/)
 *   [Favorites](https://wordpress.org/support/users/jbertrix/favorites/)

 Search replies:

## Forum Replies Created

Viewing 2 replies - 1 through 2 (of 2 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[ELEX WordPress HelpDesk & Customer Ticketing System] reply from ticket](https://wordpress.org/support/topic/reply-from-ticket/)
 *  Thread Starter [jbertrix](https://wordpress.org/support/users/jbertrix/)
 * (@jbertrix)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/reply-from-ticket/#post-16195207)
 * Hello.
 * Solved. The email setup was wrong in the Support Email (Outgoing).
    Thanks for
   your help.
 * best regards
    -  This reply was modified 3 years, 6 months ago by [jbertrix](https://wordpress.org/support/users/jbertrix/).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[ELEX WordPress HelpDesk & Customer Ticketing System] reply from ticket](https://wordpress.org/support/topic/reply-from-ticket/)
 *  Thread Starter [jbertrix](https://wordpress.org/support/users/jbertrix/)
 * (@jbertrix)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/reply-from-ticket/#post-16184333)
 * Hi,
    thanks for your reply. I confirm the requestor email field is valid and 
   the error occurred on all the tickets. I think the problem come from the submit
   button, my licence is correctly activate but the submit button label stay “submit
   as free…”.

Viewing 2 replies - 1 through 2 (of 2 total)