Title: jayphilips's Replies | WordPress.org --- # jayphilips [ ](https://wordpress.org/support/users/jayphilips/) * [Profile](https://wordpress.org/support/users/jayphilips/) * [Topics Started](https://wordpress.org/support/users/jayphilips/topics/) * [Replies Created](https://wordpress.org/support/users/jayphilips/replies/) * [Reviews Written](https://wordpress.org/support/users/jayphilips/reviews/) * [Topics Replied To](https://wordpress.org/support/users/jayphilips/replied-to/) * [Engagements](https://wordpress.org/support/users/jayphilips/engagements/) * [Favorites](https://wordpress.org/support/users/jayphilips/favorites/) Search replies: ## Forum Replies Created Viewing 10 replies - 1 through 10 (of 10 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Awesome Surveys] Upgrade crash my site](https://wordpress.org/support/topic/upgrade-crash-my-site/) * [jayphilips](https://wordpress.org/support/users/jayphilips/) * (@jayphilips) * [11 years, 5 months ago](https://wordpress.org/support/topic/upgrade-crash-my-site/#post-5480152) * Oh that’s not good at all. I didn’t update because I had a survey going so I’m still on 1.5.2 but good to know that I shouldn’t upgrade when the survey is done. * Can you revert back to the last backup of your site to get the data back? I sure hope so. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Awesome Surveys] Where are the results stored?](https://wordpress.org/support/topic/where-are-the-results-stored/) * Thread Starter [jayphilips](https://wordpress.org/support/users/jayphilips/) * (@jayphilips) * [11 years, 5 months ago](https://wordpress.org/support/topic/where-are-the-results-stored/#post-5542832) * Thank you. The query worked but since everything is in a field can’t really parse through it very easily. 🙁 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Awesome Surveys] Export results](https://wordpress.org/support/topic/export-results-1/) * Thread Starter [jayphilips](https://wordpress.org/support/users/jayphilips/) * (@jayphilips) * [11 years, 6 months ago](https://wordpress.org/support/topic/export-results-1/#post-5505393) * Thank you for the info and hopefully you can get it figured out as I’d use it for sure. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Awesome Surveys] Brought down my WordPress](https://wordpress.org/support/topic/brought-down-my-wordpress/) * Thread Starter [jayphilips](https://wordpress.org/support/users/jayphilips/) * (@jayphilips) * [11 years, 6 months ago](https://wordpress.org/support/topic/brought-down-my-wordpress/#post-5497608) * If the deleting of the “Export to CSV for Awesome Surveys” plugin doesn’t work they can always due a restore to the backup. Always good to have a backup on hand cause yo never know when you’ll need it. * Thanks for the great plugin. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Awesome Surveys] Thank you message](https://wordpress.org/support/topic/thank-you-message-3/) * Thread Starter [jayphilips](https://wordpress.org/support/users/jayphilips/) * (@jayphilips) * [11 years, 6 months ago](https://wordpress.org/support/topic/thank-you-message-3/#post-5504870) * Awesome to hear that you’re already looking into it. Thank you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Awesome Surveys] Upgrade crash my site](https://wordpress.org/support/topic/upgrade-crash-my-site/) * [jayphilips](https://wordpress.org/support/users/jayphilips/) * (@jayphilips) * [11 years, 6 months ago](https://wordpress.org/support/topic/upgrade-crash-my-site/#post-5480120) * Hi had the same issue and posted what I did to resolve it here: * [https://wordpress.org/support/topic/brought-down-my-wordpress](https://wordpress.org/support/topic/brought-down-my-wordpress) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Awesome Surveys] Brought down my WordPress](https://wordpress.org/support/topic/brought-down-my-wordpress/) * Thread Starter [jayphilips](https://wordpress.org/support/users/jayphilips/) * (@jayphilips) * [11 years, 6 months ago](https://wordpress.org/support/topic/brought-down-my-wordpress/#post-5497592) * Hi Will, * I didn’t hear back from you and we have a huge survey that kicks off on Mon so I gave something a try and thought I’d post what I did in case anyone else runs into the issue that I did. * Before you update the Awesome Surveys plugins 1. Do an entire backup of your site (files & database) 2. DEACTIVATE the “Export to CSV for Awesome Surveys” plugin. 3. Update the “Awesome Surveys” plugin. 4. Verify your surveys still work. 5. When all is good go ahead and activate the “Export to CSV for Awesome Surveys” * Happy surveying. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Awesome Surveys] Brought down my WordPress](https://wordpress.org/support/topic/brought-down-my-wordpress/) * Thread Starter [jayphilips](https://wordpress.org/support/users/jayphilips/) * (@jayphilips) * [11 years, 6 months ago](https://wordpress.org/support/topic/brought-down-my-wordpress/#post-5497463) * Hi, * Thank you for getting back to me. So should I update the exporter first or deactivate it? I ask this because when I did the awesome survey upgrade this morning the exported was active and I couldn’t do anything after it. * Also, what items are part of the upgrade? Everything seems to work currently except the export results to CSV. * Thank you, Jay * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Comments are not going to correct post](https://wordpress.org/support/topic/comments-are-not-going-to-correct-post/) * Thread Starter [jayphilips](https://wordpress.org/support/users/jayphilips/) * (@jayphilips) * [17 years ago](https://wordpress.org/support/topic/comments-are-not-going-to-correct-post/#post-1069680) * Woohoo I figured out what the problem was. I found that there was a blog post after the one that it kept posting to that had a image-float left. Not sure why that was breaking stuf but I took it out and all is well again. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Comments are not going to correct post](https://wordpress.org/support/topic/comments-are-not-going-to-correct-post/) * Thread Starter [jayphilips](https://wordpress.org/support/users/jayphilips/) * (@jayphilips) * [17 years ago](https://wordpress.org/support/topic/comments-are-not-going-to-correct-post/#post-1069566) * Okay I deleted the page-navi and now the comments are going to different blogs but still not the correct blog. * Any ideas? Viewing 10 replies - 1 through 10 (of 10 total)