Title: Jakob's Replies | WordPress.org

---

# Jakob

  [  ](https://wordpress.org/support/users/jayay/)

 *   [Profile](https://wordpress.org/support/users/jayay/)
 *   [Topics Started](https://wordpress.org/support/users/jayay/topics/)
 *   [Replies Created](https://wordpress.org/support/users/jayay/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/jayay/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/jayay/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/jayay/engagements/)
 *   [Favorites](https://wordpress.org/support/users/jayay/favorites/)

 Search replies:

## Forum Replies Created

Viewing 15 replies - 1 through 15 (of 18 total)

1 [2](https://wordpress.org/support/users/jayay/replies/page/2/?output_format=md)
[→](https://wordpress.org/support/users/jayay/replies/page/2/?output_format=md)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[onOffice for WP-Websites] Plugin narrows down the width of the page editor](https://wordpress.org/support/topic/plugin-narrows-down-the-width-of-the-page-editor/)
 *  Plugin Author [Jakob](https://wordpress.org/support/users/jayay/)
 * (@jayay)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/plugin-narrows-down-the-width-of-the-page-editor/#post-13581096)
 * Hi!
 * This should be fixed as of v2.7.15, which is available on wordpress.org or as
   a plugin update within your installation of WP.
    I would kindly ask you to reopen
   this or to open up a new topic in case the problem persists.
 * Jakob
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[onOffice for WP-Websites] Missing information from API](https://wordpress.org/support/topic/missing-information-from-api/)
 *  Plugin Author [Jakob](https://wordpress.org/support/users/jayay/)
 * (@jayay)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/missing-information-from-api/#post-13431592)
 * Hi,
 * has you problem been solved?
 * If not, I would ask you to use our support form, so that someone can look into
   it.
 * Have a great day!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[onOffice for WP-Websites] Immobilien werden nicht angezeigt](https://wordpress.org/support/topic/immobilien-werden-nicht-angezeigt/)
 *  Plugin Author [Jakob](https://wordpress.org/support/users/jayay/)
 * (@jayay)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/immobilien-werden-nicht-angezeigt/#post-13431563)
 * Hi,
 * welches Template ist in den Listeneinstellungen ausgewählt? Für die Immobilien-
   Listenansicht sollte das estate/default.php sein, für die Detailansicht estate/
   default-detail.php.
 * Jakob
    -  This reply was modified 5 years, 8 months ago by [Jakob](https://wordpress.org/support/users/jayay/).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[onOffice for WP-Websites] Missing information from API](https://wordpress.org/support/topic/missing-information-from-api/)
 *  Plugin Author [Jakob](https://wordpress.org/support/users/jayay/)
 * (@jayay)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/missing-information-from-api/#post-13388621)
 * Re-saving the estate will re-generate the coordinates if they’re empty. Does 
   that work?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[onOffice for WP-Websites] Missing information from API](https://wordpress.org/support/topic/missing-information-from-api/)
 *  Plugin Author [Jakob](https://wordpress.org/support/users/jayay/)
 * (@jayay)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/missing-information-from-api/#post-13387282)
 * Hi,
 * have you tried setting [WP_DEBUG](https://wordpress.org/support/article/debugging-in-wordpress/#wp_debug)
   to true and checking for PHP error messages?
 * If that doesn’t help, you can apply for support using [our WordPress support form](https://wpplugindoc.onoffice.de/support-de/).
   Unfortunately, it is only available in German for now, but I figured the translation
   within the Chrome browser is pretty accurate.
 * Kind regards,
    Jakob
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[onOffice for WP-Websites] Missing information from API](https://wordpress.org/support/topic/missing-information-from-api/)
 *  Plugin Author [Jakob](https://wordpress.org/support/users/jayay/)
 * (@jayay)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/missing-information-from-api/#post-13376812)
 * Good afternoon,
 * > Okay, when will this be added? ..maybe you could note that in the plugin settings
   > for all values that the API does not support yet (because they show in the 
   > plugin…that would have avoided a lot of confusion we had).
 * This was written down and we’re looking for a solution.
 * > The problem is that the map doesn’t even show in the default templates. I just
   > downloaded the default view again to see if we mistakenly changed something
   > in there, but it’s still the same. It only shows white space above the filters.
 * The map does only show up if at least one estate that would show up in the current
   list view has 1) coordinates different than 0.0 for both longitude and latitude
   and 2) the checkbox “Google Maps” in onOffice > “Marketing” / “Vermarktung” tab
   was checked, and no matter if Google Maps or Open Street Maps are being used.
 * The coordinates get saved once a correct address was typed into the real estate
   within onOffice. I hope that helps.
 * Kind regards,
    Jakob
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[onOffice for WP-Websites] Missing information from API](https://wordpress.org/support/topic/missing-information-from-api/)
 *  Plugin Author [Jakob](https://wordpress.org/support/users/jayay/)
 * (@jayay)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/missing-information-from-api/#post-13345955)
 * Hi!
    I’m going to try to answer each question individually in this comment.
 * > He says that he does not get any API response for the map (with correct Google
   > Maps API key) and OpenStreetMap)
 * Did you have a look at the default templates that ship with the plugin and the
   way the map is included into those? If you’re including the map using a relative
   path, please make sure a copy of the map exists in your individual templates 
   directory as well.
 * > […] information like “Stellplätze – Key Of Field: MultiParkingLot” among others.
 * Requesting information on parking lots is not supported by the API for now, sorry!
 * > Other values that are not shown are “Energieffizienzklasse” and we get this
   > error for “Küche” (kueche)
 * Are the two of them active in onOffice? For “kueche”, it seems like there is 
   an error in the template. I would suggest to analyse usages of ->getFieldLabel()
   inside the templates and observe the argument of the called function.
 * More technical information on the plugin can be found on [wpplugindoc.onoffice.de](https://wpplugindoc.onoffice.de/),
   questions regarding details of the API can be sent to [apisupport@onoffice.de](https://wordpress.org/support/users/jayay/replies/apisupport@onoffice.de?output_format=md)
   or using our [support form](https://apidoc.onoffice.de/support-form/).
 * Have a splendid evening,
 * Jakob
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[onOffice for WP-Websites] Plugin narrows down the width of the page editor](https://wordpress.org/support/topic/plugin-narrows-down-the-width-of-the-page-editor/)
 *  Plugin Author [Jakob](https://wordpress.org/support/users/jayay/)
 * (@jayay)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/plugin-narrows-down-the-width-of-the-page-editor/#post-13343152)
 * Hi!
 * Thank you for the report! It looks like this is a CSS issue introduced by the
   onOffice for WP-Websites plugin, having an impact on WPBakery Page Builder. I
   cannot give you a quick solution for now, but I’ll create a ticket so someone
   can look into this.
 * Jakob
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[onOffice for WP-Websites] Template files disappeared CSS reset](https://wordpress.org/support/topic/template-files-disappeared-css-reset/)
 *  Plugin Author [Jakob](https://wordpress.org/support/users/jayay/)
 * (@jayay)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/template-files-disappeared-css-reset/#post-13274392)
 * Hi!
 * I’m sorry to hear this happened to you. We generally do not recommend making 
   changes inside the plugin directory, as those changes will be overwritten on 
   the next update. Instead, the templates.dist directory should be copied into 
   a **new plugin folder**. You can find more information on doing this here: [https://wpplugindoc.onoffice.de/integration-wordpress/?lang=en](https://wpplugindoc.onoffice.de/integration-wordpress/?lang=en)
   
   Changes to onoffice_defaultview.css can be moved into a new CSS file or section
   that gets loaded within the new template.
 * The screenshots on the website are a little bit confusing, these are going to
   be replaced soon. Thank you for pointing that out.
 * I’m sorry, but I don’t understand what you mean by this:
 * > The default list view ist fine, but the default detailed view pretty much doesn’t
   > exist. If someone decides to customize things at a later stage, he/she would
   > have at least something to use in the meantime.
 * Jakob
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[onOffice for WP-Websites] Allow to duplicate / copy forms](https://wordpress.org/support/topic/allow-to-duplicate-copy-forms/)
 *  Plugin Author [Jakob](https://wordpress.org/support/users/jayay/)
 * (@jayay)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/allow-to-duplicate-copy-forms/#post-13222705)
 * Hi! Thank you for your feedback. This was added to our wish-list, right next 
   to the ability to copy list views.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[onOffice for WP-Websites] Detail Seite übersetzten](https://wordpress.org/support/topic/detail-seite-ubersetzten/)
 *  Plugin Author [Jakob](https://wordpress.org/support/users/jayay/)
 * (@jayay)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/detail-seite-ubersetzten/#post-13121164)
 * Ich schließe das Thema erstmal. Sollte das Problem bestehen, würde ich darum 
   bitten, einen neuen Thread aufzumachen.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[onOffice for WP-Websites] Detail Seite übersetzten](https://wordpress.org/support/topic/detail-seite-ubersetzten/)
 *  Plugin Author [Jakob](https://wordpress.org/support/users/jayay/)
 * (@jayay)
 * [6 years ago](https://wordpress.org/support/topic/detail-seite-ubersetzten/#post-12825898)
 * Leider sind auf der Seite keine Immobilien vorhanden, was die Fehlersuche eher
   schwierig gestaltet.
    Wir selbst haben auch einige mehrsprachige Seiten mit WPML
   im Betrieb und hatten bisher bei einfacher Duplizierung der Detailseite keine
   Probleme. Der einzige Fall mit Fehlern im Kontext Mehrsprachigkeit und Detailseite
   ist aufgetreten, als die Detailseite nicht in der ersten Menüebene war. Sollte
   dadurch das Problem nicht behoben werden können wäre es im nächsten Schritt sinnvoll,
   wenn Sie uns einen Zugang zur WordPress Seite anlegen und einige Objekte freischalten,
   sodass wir prüfen können wodurch der Fehler entsteht.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[onOffice for WP-Websites] Übersetzung de_DE_formal](https://wordpress.org/support/topic/ubersetzung-de_de_formal/)
 *  Plugin Author [Jakob](https://wordpress.org/support/users/jayay/)
 * (@jayay)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/ubersetzung-de_de_formal/#post-12756870)
 * Hi!
 * Danke für das Feedback. Wir sind uns bewusst, dass die Übersetzungen aus translate.
   wordpress.org noch nicht funktionieren. Um das zu fixen, müsste global die Textdomain
   angepasst werden, für die Templates wird allerdings weiterhin die aktuelle Textdomain
   geladen werden. Bitte haben Sie Verständnis dafür, dass andere Bugs derzeit Vorrang
   haben und wir deshalb noch ein paar Updates ohne diese Änderung herausbringen
   müssen. Als Notlösung würde ich Ihnen empfehlen, kurzfristig das Plugin in der
   plugin.php Zeile 23 umzubenennen und somit automatische Updates zu verhindern.
   Sobald wir das Problem behoben haben, sagen wir Ihnen hier wieder Bescheid.
 * VG
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[onOffice for WP-Websites] Einstellungen nicht mehr setzbar](https://wordpress.org/support/topic/einstellungen-nicht-mehr-setzbar/)
 *  Plugin Author [Jakob](https://wordpress.org/support/users/jayay/)
 * (@jayay)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/einstellungen-nicht-mehr-setzbar/#post-12736566)
 * Der Fix wurde mittlerweile released, deshalb schließe ich den Thread. Sollte 
   der Fehler weiterhin auftauchen, würde ich um einen neuen Thread bitten.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[onOffice for WP-Websites] Einstellungen nicht mehr setzbar](https://wordpress.org/support/topic/einstellungen-nicht-mehr-setzbar/)
 *  Plugin Author [Jakob](https://wordpress.org/support/users/jayay/)
 * (@jayay)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/einstellungen-nicht-mehr-setzbar/#post-12690007)
 * Hallo! Ich habe für den Fix einen Branch vorbereitet und würde mich sehr freuen,
   wenn Sie diesen vor dem Release testen würden.
 *     ```
       git clone https://github.com/onOfficeGmbH/oo-wp-plugin
       cd oo-wp-plugin
       git checkout fix-javascript-dependencies-1
       composer install --no-dev
       ```
   
 * Das Plugin erscheint dann in der Plugin-Liste als “onOffice for WP-Websites (
   dev)”. Andere Versionen des Plugins müssen deaktiviert sein.
 * Schönes Wochenende!

Viewing 15 replies - 1 through 15 (of 18 total)

1 [2](https://wordpress.org/support/users/jayay/replies/page/2/?output_format=md)
[→](https://wordpress.org/support/users/jayay/replies/page/2/?output_format=md)