Title: jasewatson's Replies | WordPress.org --- # jasewatson [ ](https://wordpress.org/support/users/jasewatson/) * [Profile](https://wordpress.org/support/users/jasewatson/) * [Topics Started](https://wordpress.org/support/users/jasewatson/topics/) * [Replies Created](https://wordpress.org/support/users/jasewatson/replies/) * [Reviews Written](https://wordpress.org/support/users/jasewatson/reviews/) * [Topics Replied To](https://wordpress.org/support/users/jasewatson/replied-to/) * [Engagements](https://wordpress.org/support/users/jasewatson/engagements/) * [Favorites](https://wordpress.org/support/users/jasewatson/favorites/) Search replies: ## Forum Replies Created Viewing 8 replies - 1 through 8 (of 8 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [Contact Form 7 Producing Blank CAPTCHAs](https://wordpress.org/support/topic/contact-form-7-producing-blank-captchas/) * Thread Starter [jasewatson](https://wordpress.org/support/users/jasewatson/) * (@jasewatson) * [14 years, 11 months ago](https://wordpress.org/support/topic/contact-form-7-producing-blank-captchas/#post-2069186) * Alright. So I contacted my hosting tech support and after about 45 min. we determined that an unknown file that is part of the plugin is not properly calling the . php script associated with its correct image file. The image file is being called on correctly, but the file that is calling the image is not calling the script correctly. Unfortunately, I will have to move on to another plugin. I’ll leave this thread marked as unresolved so that perhaps someone else that experiences this problem will be able to work from where we’ve gotten and provide a solution that will close this thread. One word of warning for the next few people to read this thread: make sure that the directories that house ANY AND ALL files pertaining to the operation of CF7 have 755 permissions. 777 will pretty much setup the plugin to overwrite its own files and kill itself. I tried to reinstall the files to the server with 755 permissions rather than 777 (which was set by some incompetent other support guy) but still no luck. * Wish the next person(s) well! =) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [Contact Form 7 Producing Blank CAPTCHAs](https://wordpress.org/support/topic/contact-form-7-producing-blank-captchas/) * Thread Starter [jasewatson](https://wordpress.org/support/users/jasewatson/) * (@jasewatson) * [14 years, 11 months ago](https://wordpress.org/support/topic/contact-form-7-producing-blank-captchas/#post-2069184) * [@threecows](https://wordpress.org/support/users/threecows/) Where is that option? To my knowledge, neither CF7 or Really Simple CAPTCHA have settings pages. (Well, CF7 has a link called “Settings” but that just leads to the form setup page.) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [Contact Form 7 Producing Blank CAPTCHAs](https://wordpress.org/support/topic/contact-form-7-producing-blank-captchas/) * Thread Starter [jasewatson](https://wordpress.org/support/users/jasewatson/) * (@jasewatson) * [14 years, 11 months ago](https://wordpress.org/support/topic/contact-form-7-producing-blank-captchas/#post-2069181) * So after about 24 hours having commented that line out still nothing. The CAPTCHAs are still being produced blank. * Next idea? Haha. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [Contact Form 7 Producing Blank CAPTCHAs](https://wordpress.org/support/topic/contact-form-7-producing-blank-captchas/) * Thread Starter [jasewatson](https://wordpress.org/support/users/jasewatson/) * (@jasewatson) * [14 years, 11 months ago](https://wordpress.org/support/topic/contact-form-7-producing-blank-captchas/#post-2069179) * Hey Paddy. It did not work. I jumped the gun and closed the topic without trying to see if turning of HotLink protection in cPanel would fix it. * Here is the .htaccess file located in the sub folder for the domain that I am having issues with: * ``` # BEGIN WordPress RewriteEngine On RewriteBase / RewriteRule ^index\.php$ - [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] # END WordPress RewriteRule .*\.()$ - [F,NC] ``` * **\*Note:** I went ahead and contacted my hosting support. The rep took a look at the file and said everything appeared to be normal except for the `RewriteRule.*\.() $ - [F,NC]` portion of the code. He recommended I try commenting that portion out with a ‘#’ so I gave it a shot, but the problem persisted. Also, the way it seems set up there are .htaccess files for each domain hosted on the account in it’s main folder, as well as an .htaccess file on the root of the server. I’m assuming it only pertains to this .htaccess though since it’s inside the domain-in-questions directory. Any help would be much appreciated! Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [Contact Form 7 Producing Blank CAPTCHAs](https://wordpress.org/support/topic/contact-form-7-producing-blank-captchas/) * Thread Starter [jasewatson](https://wordpress.org/support/users/jasewatson/) * (@jasewatson) * [14 years, 11 months ago](https://wordpress.org/support/topic/contact-form-7-producing-blank-captchas/#post-2069176) * Ok, so actually, that did not resolve my issue. I turned off hotlink protection via my cPanel and CF7 is still producing blank CAPTCHA images. Any other ideas? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [Contact Form 7 Producing Blank CAPTCHAs](https://wordpress.org/support/topic/contact-form-7-producing-blank-captchas/) * Thread Starter [jasewatson](https://wordpress.org/support/users/jasewatson/) * (@jasewatson) * [15 years ago](https://wordpress.org/support/topic/contact-form-7-producing-blank-captchas/#post-2069151) * This issue has been resolved. The answer can be found at [http://wordpress.org/support/topic/plugin-contact-form-7-captcha-image-does-not-display](http://wordpress.org/support/topic/plugin-contact-form-7-captcha-image-does-not-display) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Contact Form 7] [Plugin: Contact Form 7] Captcha image does not display](https://wordpress.org/support/topic/plugin-contact-form-7-captcha-image-does-not-display/) * [jasewatson](https://wordpress.org/support/users/jasewatson/) * (@jasewatson) * [15 years ago](https://wordpress.org/support/topic/plugin-contact-form-7-captcha-image-does-not-display/#post-2026769) * [@paddy](https://wordpress.org/support/users/paddy/) Thanks for sharing that info! I know exactly what is wrong now. I actually did something similar, turning on hotlinking protection via my host’s (HostMonster) cPanel. My guess is that it adds what you manually added, but in a way that breaks things like we experienced. Glad we could figure this out so others can fix this issue as well! Btw, to mark this as resolved, go ahead and click the drop down underneath “About this Topic” at the top right =) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Contact Form 7] [Plugin: Contact Form 7] Captcha image does not display](https://wordpress.org/support/topic/plugin-contact-form-7-captcha-image-does-not-display/) * [jasewatson](https://wordpress.org/support/users/jasewatson/) * (@jasewatson) * [15 years ago](https://wordpress.org/support/topic/plugin-contact-form-7-captcha-image-does-not-display/#post-2026767) * Paddy, what exactly was the error in your .htaccess file that you needed to fix. Can you provide the lines and fix? Perhaps we have the same error. Thanks! =) Viewing 8 replies - 1 through 8 (of 8 total)