Title: jakeena's Replies | WordPress.org

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# jakeena

  [  ](https://wordpress.org/support/users/jakeena/)

 *   [Profile](https://wordpress.org/support/users/jakeena/)
 *   [Topics Started](https://wordpress.org/support/users/jakeena/topics/)
 *   [Replies Created](https://wordpress.org/support/users/jakeena/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/jakeena/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/jakeena/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/jakeena/engagements/)
 *   [Favorites](https://wordpress.org/support/users/jakeena/favorites/)

 Search replies:

## Forum Replies Created

Viewing 3 replies - 1 through 3 (of 3 total)

 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [NOT WORKING: Add Media, Insert Image Buttons](https://wordpress.org/support/topic/not-working-add-media-insert-image-buttons/)
 *  Thread Starter [jakeena](https://wordpress.org/support/users/jakeena/)
 * (@jakeena)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/not-working-add-media-insert-image-buttons/#post-3307067)
 * Sorry about that, it’s my first time here. And I’m no techie, so I’m close to
   panic mode already. And thought it’d help for me to re-post to be clear on current
   status of unresolved problem. Thanks for the advise though.
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Add Media Not Working](https://wordpress.org/support/topic/add-media-not-working-5/)
 *  Thread Starter [jakeena](https://wordpress.org/support/users/jakeena/)
 * (@jakeena)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/add-media-not-working-5/#post-3305502)
 * Done.
 * – deactivated all plugins
    – switching to default theme
 * Still same problem.
 * I read up on the link you sent which pertains to a Javascript error.
    [http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors](http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors)
 * Did Step 1 – problem still persist.
    Did Step 3 – below is the reported error
   when I click ‘Add Media’
 * I skipped Step 2 as I didn’t understand it, don’t know where to find it, and 
   don’t know how to ‘Enable Script Debug.’
 * Thanks for the quick reply though, more assistance please. 🙂
 * Uncaught SyntaxError: Unexpected token ILLEGAL load-scripts.php,qc=1,aload,5B,
   5D=admin-bar,,hoverIntent,,common,,schedule,,wp-ajax-response,,autosave,,jquery-
   color,,wp-lists,,jquery-query,,admin-comments,,suggest,,jquery,aload,5B,5D=-ui-
   core,,jquery-ui-widget,,jquery-ui-mouse,,jquery-ui-sortable,,postbox,,post,,thickbox,,
   underscore,,shortcode,,backbone,,media-models,,wp,aload,5B,5D=-plupload,,media-
   views,,media-editor,,word-count,,editor,,jquery-ui-resizable,,jquery-ui-draggable,,
   jquery-ui-button,,jquery-ui-position,aload,5B,5D=,,jquery-ui-dialog,,wpdialogs,,
   wplink,,wpdialogs-popup,,wp-fullscreen,,media-upload,aver=3.5.pagespeed.jm.JRcNp7VG6h.
   js:60
 * _[please do not post replies with the sole purpose of getting your topic back
   to the top; [http://codex.wordpress.org/Forum\_Welcome#No\_Bumping](http://codex.wordpress.org/Forum_Welcome#No_Bumping)]_
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Add Media – Quick Edit – Insert Link not working](https://wordpress.org/support/topic/add-media-quick-edit-insert-link-not-working/)
 *  [jakeena](https://wordpress.org/support/users/jakeena/)
 * (@jakeena)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/add-media-quick-edit-insert-link-not-working/#post-2828078)
 * Hello, i am also having the same problem. I’m only clear on:
 * – clearing cache
    – deactivating all plug-ins
 * everything else i can’t understand, very limited tech knowledge.
 * my site runs on wordpress, jakeena.com and i could easily add posts, insert images
   previously. i now updated to wordpress 3.5, and suddenly ‘add media’ doesn’t 
   work, when i click, nothing. this is true in pages or in posts.
 * please help.

Viewing 3 replies - 1 through 3 (of 3 total)