Title: jaco45's Replies | WordPress.org --- # jaco45 [ ](https://wordpress.org/support/users/jaco45/) * [Profile](https://wordpress.org/support/users/jaco45/) * [Topics Started](https://wordpress.org/support/users/jaco45/topics/) * [Replies Created](https://wordpress.org/support/users/jaco45/replies/) * [Reviews Written](https://wordpress.org/support/users/jaco45/reviews/) * [Topics Replied To](https://wordpress.org/support/users/jaco45/replied-to/) * [Engagements](https://wordpress.org/support/users/jaco45/engagements/) * [Favorites](https://wordpress.org/support/users/jaco45/favorites/) Search replies: ## Forum Replies Created Viewing 12 replies - 1 through 12 (of 12 total) * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Post SMTP – Complete Email Deliverability and SMTP Solution with Email Logs, Alerts, Backup SMTP & Mobile App] Excellent Customer support](https://wordpress.org/support/topic/terrible-customer-service-13/) * Thread Starter [jaco45](https://wordpress.org/support/users/jaco45/) * (@jaco45) * [1 year, 9 months ago](https://wordpress.org/support/topic/terrible-customer-service-13/#post-18051366) * Me as a customer have a right to review your plugin and service and to reply with this message of yours just proves my point of your terrible service. So, thank you for proofing my point, I really do appreciate it. As I have explained many times, the same day as the purchase you ALREADY guided me to what I should do and I did what you asked me to do and it did not help, therefor requesting a refund. So do not make it sound as if we did not go through a process to sort it out. I did accept the help, and it made no difference. Maybe it is your policy, but maybe you should make this part of the policy Clearer on your website. We have laws in South Africa that require this, but clearly you ignore our laws for doing business online. I say again, I have a right to review and my review was sincere and true, and not misleading. Hopefully you can do something about your service before your it causes your business to close down. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Google for WooCommerce] Plugin cannot setup](https://wordpress.org/support/topic/plugin-cannot-setup/) * Thread Starter [jaco45](https://wordpress.org/support/users/jaco45/) * (@jaco45) * [4 years, 2 months ago](https://wordpress.org/support/topic/plugin-cannot-setup/#post-15635933) * Hi [@abwaita](https://wordpress.org/support/users/abwaita/) . I did not save the detail. I did submit a new support tickets just now. Thank you kindly for your assistance. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Google for WooCommerce] Plugin cannot setup](https://wordpress.org/support/topic/plugin-cannot-setup/) * Thread Starter [jaco45](https://wordpress.org/support/users/jaco45/) * (@jaco45) * [4 years, 2 months ago](https://wordpress.org/support/topic/plugin-cannot-setup/#post-15635743) * [@abwaita](https://wordpress.org/support/users/abwaita/) thx so so much. I have tried the woocommerce support and they just replied that I do not have a paid subscription so I cannot receive any support. Woocommerce works perfectly fine. It is just when the google ads and listings plugin. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Google for WooCommerce] Plugin cannot setup](https://wordpress.org/support/topic/plugin-cannot-setup/) * Thread Starter [jaco45](https://wordpress.org/support/users/jaco45/) * (@jaco45) * [4 years, 2 months ago](https://wordpress.org/support/topic/plugin-cannot-setup/#post-15634993) * [@abwaita](https://wordpress.org/support/users/abwaita/) I dont even get to that step. The link you send does not work either. Once Google ads and listings is installed and I want to set it up, it just hangs, nothing happens. Here are a few links to some screenshots: * [Woocommerce dashboard page](https://optishop.co.za/wp-content/uploads/2022/05/Screenshot-30.png) * [Google ads and listings hangs all the time](https://optishop.co.za/wp-content/uploads/2022/05/Screenshot-32.png) * [This page also hangs](https://optishop.co.za/wp-content/uploads/2022/05/Screenshot-28.png) - This reply was modified 4 years, 2 months ago by [jaco45](https://wordpress.org/support/users/jaco45/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Google for WooCommerce] Plugin cannot setup](https://wordpress.org/support/topic/plugin-cannot-setup/) * Thread Starter [jaco45](https://wordpress.org/support/users/jaco45/) * (@jaco45) * [4 years, 2 months ago](https://wordpress.org/support/topic/plugin-cannot-setup/#post-15628334) * It is VERY fustrating. I have been trying to get it work for weeks, spending ours on search engines and forums. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Google Listing & Ads plugin – Can’t access settings – infinite loading.](https://wordpress.org/support/topic/google-listing-ads-plugin-cant-access-settings-infinite-loading/) * [jaco45](https://wordpress.org/support/users/jaco45/) * (@jaco45) * [4 years, 2 months ago](https://wordpress.org/support/topic/google-listing-ads-plugin-cant-access-settings-infinite-loading/#post-15574966) * I have the same problem and have no idea what to do to fix this * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Google Listing & Ads plugin – Can’t access settings – infinite loading.](https://wordpress.org/support/topic/google-listing-ads-plugin-cant-access-settings-infinite-loading/) * [jaco45](https://wordpress.org/support/users/jaco45/) * (@jaco45) * [4 years, 2 months ago](https://wordpress.org/support/topic/google-listing-ads-plugin-cant-access-settings-infinite-loading/#post-15574962) * I have the exsact same problem * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Wp-Pro-Quiz] Is it possible to import Quiz from MS Word/DOC files?](https://wordpress.org/support/topic/is-it-possible-to-import-quiz-from-ms-word-doc-files/) * [jaco45](https://wordpress.org/support/users/jaco45/) * (@jaco45) * [5 years, 10 months ago](https://wordpress.org/support/topic/is-it-possible-to-import-quiz-from-ms-word-doc-files/#post-13365157) * Can someone please help me. How can I export or backup my questions. I see the plugin has been removed by WordPress and I dont want to lose my stuff. Please. * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Head Blog] Hide header image on mobile devices?](https://wordpress.org/support/topic/hide-header-image-on-mobile-devices/) * [jaco45](https://wordpress.org/support/users/jaco45/) * (@jaco45) * [7 years ago](https://wordpress.org/support/topic/hide-header-image-on-mobile-devices/#post-11700621) * then I am clearly doing something wrong. It removes both the menu and the image. But thanks. * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Head Blog] Hide header image on mobile devices?](https://wordpress.org/support/topic/hide-header-image-on-mobile-devices/) * [jaco45](https://wordpress.org/support/users/jaco45/) * (@jaco45) * [7 years ago](https://wordpress.org/support/topic/hide-header-image-on-mobile-devices/#post-11700395) * itonic, your code make the whole menu list disappear, is there no code maybe for just the image to go away? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Wordfence Security - Firewall, Malware Scan, and Login Security] Wordfence new 2FA is crap](https://wordpress.org/support/topic/wordfence-new-2fa-is-crap/) * Thread Starter [jaco45](https://wordpress.org/support/users/jaco45/) * (@jaco45) * [7 years, 1 month ago](https://wordpress.org/support/topic/wordfence-new-2fa-is-crap/#post-11607712) * Thank you kindly. I do understand that one can make a mistake. Sorry, Its just that when you work on your website and struggle for so long just to get one thing done it does get frustrating. Sorry. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Visual Form Builder] [Plugin: Visual Form Builder] Upload of files is not working](https://wordpress.org/support/topic/plugin-visual-form-builder-upload-of-files-is-not-working/) * [jaco45](https://wordpress.org/support/users/jaco45/) * (@jaco45) * [14 years ago](https://wordpress.org/support/topic/plugin-visual-form-builder-upload-of-files-is-not-working/#post-2549186) * I have the same problem. I get the mail but the attachement is not there. Viewing 12 replies - 1 through 12 (of 12 total)