Title: Ivan C.'s Replies | WordPress.org --- # Ivan C. [ ](https://wordpress.org/support/users/ivanbsf/) * [Profile](https://wordpress.org/support/users/ivanbsf/) * [Topics Started](https://wordpress.org/support/users/ivanbsf/topics/) * [Replies Created](https://wordpress.org/support/users/ivanbsf/replies/) * [Reviews Written](https://wordpress.org/support/users/ivanbsf/reviews/) * [Topics Replied To](https://wordpress.org/support/users/ivanbsf/replied-to/) * [Engagements](https://wordpress.org/support/users/ivanbsf/engagements/) * [Favorites](https://wordpress.org/support/users/ivanbsf/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 237 total) 1 [2](https://wordpress.org/support/users/ivanbsf/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/ivanbsf/replies/page/3/?output_format=md)… [14](https://wordpress.org/support/users/ivanbsf/replies/page/14/?output_format=md) [15](https://wordpress.org/support/users/ivanbsf/replies/page/15/?output_format=md) [16](https://wordpress.org/support/users/ivanbsf/replies/page/16/?output_format=md) [→](https://wordpress.org/support/users/ivanbsf/replies/page/2/?output_format=md) * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] Incredible Support](https://wordpress.org/support/topic/incredible-support-150/) * Plugin Support [Ivan C.](https://wordpress.org/support/users/ivanbsf/) * (@ivanbsf) * [3 days, 6 hours ago](https://wordpress.org/support/topic/incredible-support-150/#post-18905246) * Thank you so much for the kind words and support! We truly appreciate it. * We’re always happy to help and will keep working hard to provide the best experience possible. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] A company with a soul.](https://wordpress.org/support/topic/a-company-with-a-soul/) * Plugin Support [Ivan C.](https://wordpress.org/support/users/ivanbsf/) * (@ivanbsf) * [3 days, 13 hours ago](https://wordpress.org/support/topic/a-company-with-a-soul/#post-18905092) * Thank you so much for your kind words and amazing review! * We truly appreciate your support and are always here to help. If you ever have any questions or need assistance, please don’t hesitate to reach out to us. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] Great stuff](https://wordpress.org/support/topic/great-stuff-460/) * Plugin Support [Ivan C.](https://wordpress.org/support/users/ivanbsf/) * (@ivanbsf) * [2 weeks ago](https://wordpress.org/support/topic/great-stuff-460/#post-18896040) * Really appreciate your kind words, thank you for the amazing review! You’re very welcome, and we’re glad SureCart is helping your store grow! * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] Very bespoke and persistent help](https://wordpress.org/support/topic/very-bespoke-and-persistent-help/) * Plugin Support [Ivan C.](https://wordpress.org/support/users/ivanbsf/) * (@ivanbsf) * [3 weeks, 3 days ago](https://wordpress.org/support/topic/very-bespoke-and-persistent-help/#post-18886242) * Thank you so much for the kind words and for choosing SureCart – we’re really glad everything is now running smoothly with your shop! * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] Critical PHP Error in CouponsListTable – sprintf ArgumentCountError](https://wordpress.org/support/topic/critical-php-error-in-couponslisttable-sprintf-argumentcounterror/) * Plugin Support [Ivan C.](https://wordpress.org/support/users/ivanbsf/) * (@ivanbsf) * [3 weeks, 3 days ago](https://wordpress.org/support/topic/critical-php-error-in-couponslisttable-sprintf-argumentcounterror/#post-18885782) * Thanks so much for your lovely review and for trusting us with these issues. * I’m really glad the fixes and temporary workaround are working well for you. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] Extra super configurable capable e-commerce plugin](https://wordpress.org/support/topic/extra-super-configurable-capable-e-commerce-plugin/) * Plugin Support [Ivan C.](https://wordpress.org/support/users/ivanbsf/) * (@ivanbsf) * [3 weeks, 5 days ago](https://wordpress.org/support/topic/extra-super-configurable-capable-e-commerce-plugin/#post-18884372) * Thank you so much for sharing this review and for using SureCart together with OttoKit and BitIntegrations – really glad it’s working well for your setup. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] Fantastic support](https://wordpress.org/support/topic/fantastic-support-619/) * Plugin Support [Ivan C.](https://wordpress.org/support/users/ivanbsf/) * (@ivanbsf) * [1 month, 2 weeks ago](https://wordpress.org/support/topic/fantastic-support-619/#post-18862321) * Hey [@padredenny](https://wordpress.org/support/users/padredenny/) * Really appreciate your kind words! Glad we could help and get everything sorted quickly * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] This is the solution I’ve been looking for](https://wordpress.org/support/topic/this-is-the-solution-ive-been-looking-for/) * Plugin Support [Ivan C.](https://wordpress.org/support/users/ivanbsf/) * (@ivanbsf) * [1 month, 3 weeks ago](https://wordpress.org/support/topic/this-is-the-solution-ive-been-looking-for/#post-18861513) * Thanks for sharing this – really appreciate the detailed feedback. Glad to hear SureCart is fitting your workflow so well and that the template editor and support experience met your expectations. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] SureCart Content Designer throws “item doesn’t exist” error](https://wordpress.org/support/topic/surecart-content-designer-throws-item-doesnt-exist-error/) * Plugin Support [Ivan C.](https://wordpress.org/support/users/ivanbsf/) * (@ivanbsf) * [1 month, 3 weeks ago](https://wordpress.org/support/topic/surecart-content-designer-throws-item-doesnt-exist-error/#post-18861291) * [@thethemenook](https://wordpress.org/support/users/thethemenook/) * We need to take a closer look. * Could you please open a support ticket here so we can take a closer look: [https://surecart.com/contact-us/](https://surecart.com/contact-us/)? * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] SureCart Content Designer throws “item doesn’t exist” error](https://wordpress.org/support/topic/surecart-content-designer-throws-item-doesnt-exist-error/) * Plugin Support [Ivan C.](https://wordpress.org/support/users/ivanbsf/) * (@ivanbsf) * [1 month, 3 weeks ago](https://wordpress.org/support/topic/surecart-content-designer-throws-item-doesnt-exist-error/#post-18859481) * Hi there! * Thanks for reporting this. We’ve seen this exact behavior before, and it comes down to a mismatched connection between the SureCart product and its underlying WordPress post. * The Content Designer stores product content as a WordPress post type in your local database. When the internal post ID that links a product to its content gets out of sync, the editor throws that “item doesn’t exist” error, even though the content itself still renders fine on the frontend. That’s exactly why new products work without issues – they get a fresh, correctly linked post ID right away. * Here are a few things to try: 1. First, make sure SureCart is fully updated to the latest version. We’ve shipped fixes for post ID sync issues in recent updates. 2. Deactivate all other third-party plugins temporarily and switch to a default WordPress theme (like Twenty Twenty-Four) to rule out any plugin or theme conflicts. 3. If none of the above helps, the most reliable fix we’ve seen is to recreate the affected products. Before doing that, you can copy your existing Content Designer layouts from the frontend as a reference, then set up the new products with the same content. Since the frontend still renders the content, you won’t lose visibility of what was there. * For a deeper look, we’d recommend opening a support ticket directly with us at [https://surecart.com/contact-us/](https://surecart.com/contact-us/) – that way, we can access your site (with your permission) * For more details on how the Content Designer works, check out this guide: [https://surecart.com/docs/product-content-description/](https://surecart.com/docs/product-content-description/) * Let us know if you need any more help! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] Email per Product?](https://wordpress.org/support/topic/email-per-product-2/) * Plugin Support [Ivan C.](https://wordpress.org/support/users/ivanbsf/) * (@ivanbsf) * [2 months, 1 week ago](https://wordpress.org/support/topic/email-per-product-2/#post-18839026) * Hey [@hopskip](https://wordpress.org/support/users/hopskip/) * You are most welcome! Yes, in the Instant Checkout page you can enable the Show Terms and Conditions, you can refer to this screenshot – [https://app.screencast.com/zth2SeAEPmN8I](https://app.screencast.com/zth2SeAEPmN8I) * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] Not perfect but working hard to improve.](https://wordpress.org/support/topic/not-perfect-but-working-hard-to-improve/) * Plugin Support [Ivan C.](https://wordpress.org/support/users/ivanbsf/) * (@ivanbsf) * [2 months, 1 week ago](https://wordpress.org/support/topic/not-perfect-but-working-hard-to-improve/#post-18839004) * Thanks so much for the kind words and your patience while we sorted the default country issue. We’re glad both the docs and code are now fixed in the latest release – happy selling! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] Email per Product?](https://wordpress.org/support/topic/email-per-product-2/) * Plugin Support [Ivan C.](https://wordpress.org/support/users/ivanbsf/) * (@ivanbsf) * [2 months, 1 week ago](https://wordpress.org/support/topic/email-per-product-2/#post-18838007) * Hello [@hopskip](https://wordpress.org/support/users/hopskip/) * Here’s how it works in SureCart: 1. **Add a custom Thank You page (basic setup)** * - Create a WordPress page with your Thank You content. - Assign it to your checkout form by going to SureCart -> Custom Forms -> open the form settings -> enable Thank You Page -> select your page. Docs: [https://surecart.com/docs/custom-thank-you-page/](https://surecart.com/docs/custom-thank-you-page/) * 2. **If you need a different Thank You note per ebook (2 options)** * Option A: One checkout form per ebook - Create separate checkout forms (each form sells a specific ebook). - Assign a different Thank You page to each form. Docs: [https://surecart.com/docs/add-checkout-form/](https://surecart.com/docs/add-checkout-form/) Docs: [https://surecart.com/docs/custom-thank-you-page/](https://surecart.com/docs/custom-thank-you-page/) * **Option B: If you’re using Instant Checkout links (per product)** - Go to the product -> Instant Checkout -> enable Custom thank you page -> paste the Thank You page URL you want for that product. Docs: [https://surecart.com/docs/add-thank-you-page-url/](https://surecart.com/docs/add-thank-you-page-url/) * Relevant notes - If you are using one checkout form that lets customers buy multiple ebooks in one order, that single form has one Thank You page (so no built-in per line-item custom message without custom development). - You can show order details and purchased items on the Thank You page using the Order Confirmation block/shortcodes: [https://surecart.com/docs/order-confirmation-shortcodes/](https://surecart.com/docs/order-confirmation-shortcodes/) * If you have any questions, need assistance, or would like more information, please don’t hesitate to reach out to us – [https://surecart.com/contact-us/](https://surecart.com/contact-us/) * I hope this helps! Best, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] Enable Review on Product Page](https://wordpress.org/support/topic/enable-review-on-product-page/) * Plugin Support [Ivan C.](https://wordpress.org/support/users/ivanbsf/) * (@ivanbsf) * [2 months, 2 weeks ago](https://wordpress.org/support/topic/enable-review-on-product-page/#post-18831990) * Hello! * Thanks for reaching out! If you are referring to a built‑in product review feature for SureCart products, this is not available on the product page yet. We are currently testing our product reviews functionality internally, and it will be released in an upcoming update once it passes QA * Best, * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] Best support in the world!](https://wordpress.org/support/topic/best-support-in-the-world-3/) * Plugin Support [Ivan C.](https://wordpress.org/support/users/ivanbsf/) * (@ivanbsf) * [3 months ago](https://wordpress.org/support/topic/best-support-in-the-world-3/#post-18821041) * [@citronco](https://wordpress.org/support/users/citronco/) * Thank you so much for your feedback; it truly means the world to us! 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