Title: ITRO Team's Replies | WordPress.org --- # ITRO Team [ ](https://wordpress.org/support/users/itro/) * [Profile](https://wordpress.org/support/users/itro/) * [Topics Started](https://wordpress.org/support/users/itro/topics/) * [Replies Created](https://wordpress.org/support/users/itro/replies/) * [Reviews Written](https://wordpress.org/support/users/itro/reviews/) * [Topics Replied To](https://wordpress.org/support/users/itro/replied-to/) * [Engagements](https://wordpress.org/support/users/itro/engagements/) * [Favorites](https://wordpress.org/support/users/itro/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 343 total) 1 [2](https://wordpress.org/support/users/itro/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/itro/replies/page/3/?output_format=md) … [21](https://wordpress.org/support/users/itro/replies/page/21/?output_format=md) [22](https://wordpress.org/support/users/itro/replies/page/22/?output_format=md) [23](https://wordpress.org/support/users/itro/replies/page/23/?output_format=md) [→](https://wordpress.org/support/users/itro/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ITRO Popup Plugin] Quick correction](https://wordpress.org/support/topic/quick-correction/) * Plugin Author [ITRO Team](https://wordpress.org/support/users/itro/) * (@itro) * [8 years, 2 months ago](https://wordpress.org/support/topic/quick-correction/#post-10081689) * Hi [@raverstudio](https://wordpress.org/support/users/raverstudio/), thank you so much for your suggest, we’ll integrate your code in our next release. Best regards * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ITRO Popup Plugin] Not working with CDN’s](https://wordpress.org/support/topic/not-working-with-cdns/) * Plugin Author [ITRO Team](https://wordpress.org/support/users/itro/) * (@itro) * [8 years, 2 months ago](https://wordpress.org/support/topic/not-working-with-cdns/#post-10081684) * Hi [@monster-it](https://wordpress.org/support/users/monster-it/), we visited your website but didn’t find our plugin active. However, what do you mean for“ no longer works”? Please may you be more specific? If you still need our support please post here the url of a test page with our plugin active on it and we’ll give you support. Best regards, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ITRO Popup Plugin] popup right below corner](https://wordpress.org/support/topic/popup-right-below-corner/) * Plugin Author [ITRO Team](https://wordpress.org/support/users/itro/) * (@itro) * [8 years, 3 months ago](https://wordpress.org/support/topic/popup-right-below-corner/#post-9956947) * Hi Steven, thank you very much for you useful contribution and sorry for our late reply. Good job! 🙂 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ITRO Popup Plugin] Is there a shortcode to make popup appear on page?](https://wordpress.org/support/topic/is-there-a-shortcode-to-make-popup-appear-on-page/) * Plugin Author [ITRO Team](https://wordpress.org/support/users/itro/) * (@itro) * [8 years, 3 months ago](https://wordpress.org/support/topic/is-there-a-shortcode-to-make-popup-appear-on-page/#post-9920886) * Hi [@phateoneos](https://wordpress.org/support/users/phateoneos/), We apologize for the long waiting times, we’re working on it! This feature will be fixed in the next release of the plugin. Keep it updated! Thank you * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ITRO Popup Plugin] popup right below corner](https://wordpress.org/support/topic/popup-right-below-corner/) * Plugin Author [ITRO Team](https://wordpress.org/support/users/itro/) * (@itro) * [8 years, 3 months ago](https://wordpress.org/support/topic/popup-right-below-corner/#post-9920877) * Thank you Steven, for any further help don’t hesitate to contact us! Best regards * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ITRO Popup Plugin] popup right below corner](https://wordpress.org/support/topic/popup-right-below-corner/) * Plugin Author [ITRO Team](https://wordpress.org/support/users/itro/) * (@itro) * [8 years, 3 months ago](https://wordpress.org/support/topic/popup-right-below-corner/#post-9905055) * Hi Steven, thank you for contacting us. You can only set a top margin (unselecting“ automatic top margin”) or insert some custom css: set position absolute in popup settings and then write, i.e.: * ``` #itro_popup { right:0px !important; bottom:0px !important; } ``` * Unfortunately we only offer this feature – in popup settings – in our PRO plugin( ITRO WordPress Marketing): if this solution won’t solve your problem you can dwonload and try it for free. We’re available for any further information. Best regards * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ITRO Popup Plugin] Is there a shortcode to make popup appear on page?](https://wordpress.org/support/topic/is-there-a-shortcode-to-make-popup-appear-on-page/) * Plugin Author [ITRO Team](https://wordpress.org/support/users/itro/) * (@itro) * [8 years, 3 months ago](https://wordpress.org/support/topic/is-there-a-shortcode-to-make-popup-appear-on-page/#post-9880768) * Hi [@phateoneos](https://wordpress.org/support/users/phateoneos/), thank you for contacting us. Unfortunately ITRO Popup has not a shortcode, available only in our premium plugin (ITRO WordPress Marketing). Multilanguage compatibility nowadays only works with qTranslateX plugin. We’re available for any further information, Best regards * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ITRO Popup Plugin] Popup empty – only displays “This popup will close in….”](https://wordpress.org/support/topic/popup-empty-only-displays-this-popup-will-close-in/) * Plugin Author [ITRO Team](https://wordpress.org/support/users/itro/) * (@itro) * [8 years, 4 months ago](https://wordpress.org/support/topic/popup-empty-only-displays-this-popup-will-close-in/#post-9855984) * Thank you for your feedback [@yellofish](https://wordpress.org/support/users/yellofish/)! Best regards * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ITRO Popup Plugin] Popup empty – only displays “This popup will close in….”](https://wordpress.org/support/topic/popup-empty-only-displays-this-popup-will-close-in/) * Plugin Author [ITRO Team](https://wordpress.org/support/users/itro/) * (@itro) * [8 years, 4 months ago](https://wordpress.org/support/topic/popup-empty-only-displays-this-popup-will-close-in/#post-9841477) * Hi [@yellofish](https://wordpress.org/support/users/yellofish/), thank you for contacting us. We must inform you that the adsense content within the popup is against Google rules: in fact it is no longer allowed to position Google ads as pop-ups (follow the link: [https://support.google.com/adsense/answer](https://support.google.com/adsense/answer)/ 1346295). It is not excluded that the browser itself blocks this content, please verify browser settings and check that the popup works with a different content. If the problem persists, please contact us at [support@itroteam.com](https://wordpress.org/support/users/itro/replies/support@itroteam.com?output_format=md) indicating the URL of the website. Thank you * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ITRO Popup Plugin] Error Network Site](https://wordpress.org/support/topic/error-network-site/) * Plugin Author [ITRO Team](https://wordpress.org/support/users/itro/) * (@itro) * [8 years, 7 months ago](https://wordpress.org/support/topic/error-network-site/#post-9545831) * Hi simonbmc, our plugin nowadays creates just one popup, so it may not work on multisite. Sorry, this plugin may be not a good solution for your website. Best regards, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ITRO Popup Plugin] Popup does not close automatically](https://wordpress.org/support/topic/popup-does-not-close-automatically/) * Plugin Author [ITRO Team](https://wordpress.org/support/users/itro/) * (@itro) * [8 years, 7 months ago](https://wordpress.org/support/topic/popup-does-not-close-automatically/#post-9545827) * Hi Amon, thank you for contacting us. Please email us at [support@itroteam.com](https://wordpress.org/support/users/itro/replies/support@itroteam.com?output_format=md) and send us: – your website url (a page with the popup active on it) – a screenshot of your popup setting so that we can verify and solve the problem. Thank you, best regars * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[ITRO Popup Plugin] Problem with transition](https://wordpress.org/support/topic/problem-with-transition/) * Plugin Author [ITRO Team](https://wordpress.org/support/users/itro/) * (@itro) * [8 years, 10 months ago](https://wordpress.org/support/topic/problem-with-transition/#post-9328360) * Hi [@loganweb](https://wordpress.org/support/users/loganweb/), we never received a request of support: would you please contact us and try to solve the problem on your website before leaving a 3 stars review? Please send us the link of your website at [support@itroteam.com](https://wordpress.org/support/users/itro/replies/support@itroteam.com?output_format=md) Thank you * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ITRO Popup Plugin] Bug on Browser Facebook](https://wordpress.org/support/topic/bug-on-browser-facebook/) * Plugin Author [ITRO Team](https://wordpress.org/support/users/itro/) * (@itro) * [8 years, 10 months ago](https://wordpress.org/support/topic/bug-on-browser-facebook/#post-9319997) * Hi [@tadeuribeiro1](https://wordpress.org/support/users/tadeuribeiro1/), thank you for contacting us. This is a known issue about facebook and adsense; Unfortunately, if the popup is displayed correctly – with a different content – we can not help, sorry. We’re available for any furhter help. Best regards * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[AdSense Speed Sense] Bug Adsense on Facebook Browser](https://wordpress.org/support/topic/bug-adsense-on-facebook-browser/) * [ITRO Team](https://wordpress.org/support/users/itro/) * (@itro) * [8 years, 10 months ago](https://wordpress.org/support/topic/bug-adsense-on-facebook-browser/#post-9304056) * Hi [@tadeuribeiro1](https://wordpress.org/support/users/tadeuribeiro1/), thank you for contacting us. This is a known issue about facebook and adsense: [https://productforums.google.com/forum/#!msg/adsense-it/Ybl1jk83PeQ/kI9gatdd5WUJ](https://productforums.google.com/forum/#!msg/adsense-it/Ybl1jk83PeQ/kI9gatdd5WUJ) Please visit adsense program policy page, too: [https://support.google.com/adsense/answer/48182?hl=en](https://support.google.com/adsense/answer/48182?hl=en) * Unfortunately, if the popup is displayed correctly – with any different content– we can not help, sorry. We’re available for any furhter help. Best regards * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ITRO Popup Plugin] Show popup in All page except REGISTER PAGE](https://wordpress.org/support/topic/show-popup-in-all-page-except-register-page/) * Plugin Author [ITRO Team](https://wordpress.org/support/users/itro/) * (@itro) * [8 years, 10 months ago](https://wordpress.org/support/topic/show-popup-in-all-page-except-register-page/#post-9304026) * Hi Giuseppe, * thank you for contacting us and for choosing our plugin! Unfortunately at the moment you can decide where to show your popups, but you can’t select the pages to exclude. * In PRO version you got more options for this setting – i.e. you can show popup in selected pages, posts, categories, taxonomies etc. – you can download and try it for free, maybe you’ll find something useful. Here’s the free trial download: [https://www.itroteam.com/download-free-trial-itro-wordpress-marketing/](https://www.itroteam.com/download-free-trial-itro-wordpress-marketing/) * We’re available for any further information, best regards Viewing 15 replies - 1 through 15 (of 343 total) 1 [2](https://wordpress.org/support/users/itro/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/itro/replies/page/3/?output_format=md) … [21](https://wordpress.org/support/users/itro/replies/page/21/?output_format=md) [22](https://wordpress.org/support/users/itro/replies/page/22/?output_format=md) [23](https://wordpress.org/support/users/itro/replies/page/23/?output_format=md) [→](https://wordpress.org/support/users/itro/replies/page/2/?output_format=md)