Title: irisla's Replies | WordPress.org

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# irisla

  [  ](https://wordpress.org/support/users/irisla/)

 *   [Profile](https://wordpress.org/support/users/irisla/)
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 *   [Replies Created](https://wordpress.org/support/users/irisla/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/irisla/reviews/)
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 Search replies:

## Forum Replies Created

Viewing 1 replies (of 1 total)

 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [critical error when upload .csv and other files](https://wordpress.org/support/topic/critical-error-when-upload-csv-and-other-files/)
 *  Thread Starter [irisla](https://wordpress.org/support/users/irisla/)
 * (@irisla)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/critical-error-when-upload-csv-and-other-files/#post-14980889)
 * Yes, this it was it sayd for the .csv
 * `Fatal error: Uncaught Error: Class "ZipArchive" not found in /home/bqgfvegddx3b/
   public_html/bananasgame.co.uk/wp-content/plugins/ultimate-faqs/lib/PHPSpreadsheet/
   vendor/phpoffice/phpspreadsheet/src/PhpSpreadsheet/Reader/Xlsx.php:71 Stack trace:#
   0 /home/bqgfvegddx3b/public_html/bananasgame.co.uk/wp-content/plugins/ultimate-
   faqs/lib/PHPSpreadsheet/vendor/phpoffice/phpspreadsheet/src/PhpSpreadsheet/IOFactory.
   php(147): PhpOffice\PhpSpreadsheet\Reader\Xlsx->canRead() #1 /home/bqgfvegddx3b/
   public_html/bananasgame.co.uk/wp-content/plugins/ultimate-faqs/lib/PHPSpreadsheet/
   vendor/phpoffice/phpspreadsheet/src/PhpSpreadsheet/IOFactory.php(93): PhpOffice\
   PhpSpreadsheet\IOFactory::createReaderForFile() #2 /home/bqgfvegddx3b/public_html/
   bananasgame.co.uk/wp-content/plugins/ultimate-faqs/includes/Import.class.php(
   89): PhpOffice\PhpSpreadsheet\IOFactory::load() #3 /home/bqgfvegddx3b/public_html/
   bananasgame.co.uk/wp-includes/class-wp-hook.php(303): ewdufaqImport->import_faqs()#
   4 /home/bqgfvegddx3b/public_html/bananasgame.co.uk/wp-includes/class-wp-hook.
   php(327): WP_Hook->apply_filters() #5 /home/bqgfvegddx3b/public_html/bananasgame.
   co.uk/wp-includes/plugin.php(470): WP_Hook->do_action() #6 /home/bqgfvegddx3b/
   public_html/bananasgame.co.uk/wp-admin/admin.php(175): do_action() #7 /home/bqgfvegddx3b/
   public_html/bananasgame.co.uk/wp-admin/edit.php(10): require_once('/home/bqgfvegdd...')#
   8 {main} thrown in /home/bqgfvegddx3b/public_html/bananasgame.co.uk/wp-content/
   plugins/ultimate-faqs/lib/PHPSpreadsheet/vendor/phpoffice/phpspreadsheet/src/
   PhpSpreadsheet/Reader/Xlsx.php on line 71`
 * If I put the file in a .zip file it says:
    “File must be .csv, .xls or .xlsx”
 * When I try to upload the template on the pdf ticket app I get this:
 *     ```
       Fatal error: Uncaught Error: Class "ZipArchive" not found in /home/bqgfvegddx3b/public_html/bananasgame.co.uk/wp-content/plugins/fooevents/classes/themehelper.php:99 Stack trace: #0 /home/bqgfvegddx3b/public_html/bananasgame.co.uk/wp-content/plugins/fooevents/classes/themehelper.php(43): FooEvents_Theme_Helper->upload_themes() #1 /home/bqgfvegddx3b/public_html/bananasgame.co.uk/wp-includes/class-wp-hook.php(303): FooEvents_Theme_Helper->display_page() #2 /home/bqgfvegddx3b/public_html/bananasgame.co.uk/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters() #3 /home/bqgfvegddx3b/public_html/bananasgame.co.uk/wp-includes/plugin.php(470): WP_Hook->do_action() #4 /home/bqgfvegddx3b/public_html/bananasgame.co.uk/wp-admin/admin.php(259): do_action() #5 {main} thrown in /home/bqgfvegddx3b/public_html/bananasgame.co.uk/wp-content/plugins/fooevents/classes/themehelper.php on line 99
       There has been a critical error on this website. Please check your site admin email inbox for instructions.
       ```
   

Viewing 1 replies (of 1 total)