Title: IQComputing's Replies - page 7 | WordPress.org

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# IQComputing

  [  ](https://wordpress.org/support/users/iqcomputing/)

 *   [Profile](https://wordpress.org/support/users/iqcomputing/)
 *   [Topics Started](https://wordpress.org/support/users/iqcomputing/topics/)
 *   [Replies Created](https://wordpress.org/support/users/iqcomputing/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/iqcomputing/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/iqcomputing/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/iqcomputing/engagements/)
 *   [Favorites](https://wordpress.org/support/users/iqcomputing/favorites/)

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## Forum Replies Created

Viewing 15 replies - 91 through 105 (of 378 total)

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 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[ReCaptcha v2 for Contact Form 7] reCaptcha not working (not visible) after update to the 1.3.7 version](https://wordpress.org/support/topic/recaptcha-not-working-not-visible-after-update-to-the-1-3-7-version/)
 *  Plugin Author [IQComputing](https://wordpress.org/support/users/iqcomputing/)
 * (@iqcomputing)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/recaptcha-not-working-not-visible-after-update-to-the-1-3-7-version/#post-15260832)
 * Hello [@gosergeys](https://wordpress.org/support/users/gosergeys/)
 * So far, we’ve encountered no issues with update 1.3.7. If you have an issue, 
   we recommend opening your own support thread and **linking the website** with
   the form that is having this issue.
 * We also recommend installing the [WordPress Health Check & Troubleshooting Plugin](https://wordpress.org/plugins/health-check/).
   Doing so will allow you to safely disable plugins and revert to a default theme.
   You may read over [their documentation for more details](https://make.wordpress.org/support/handbook/appendix/troubleshooting-using-the-health-check/).
   Using this method, you can narrow down any conflicts with other plugins or themes.
   If this does turn out to be the case, you can report back here and let us know,
   and we can look into working with that plugin or theme developer to find a solution.
 * Finally, you can always find older version of a plugin in the plugins [Advanced section](https://wordpress.org/plugins/wpcf7-recaptcha/advanced/).
   In the “Advanced Options” section, toward the bottom is a select box with all
   the different plugins version you can select to download. Hopefully, using the
   information above, you’re able to find a resolution to your issue.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[ReCaptcha v2 for Contact Form 7] reCaptcha not working (not visible) after update to the 1.3.7 version](https://wordpress.org/support/topic/recaptcha-not-working-not-visible-after-update-to-the-1-3-7-version/)
 *  Plugin Author [IQComputing](https://wordpress.org/support/users/iqcomputing/)
 * (@iqcomputing)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/recaptcha-not-working-not-visible-after-update-to-the-1-3-7-version/#post-15218572)
 * Hello [@ciwib](https://wordpress.org/support/users/ciwib/),
 * Our apologies for the inconvenience. We were able to install the [free CatchEvolution theme](https://wordpress.org/themes/catch-evolution/)
   but the reCaptcha here appeared as expected, no JS errors or PHP errors to report.
   We’ve also tested this on many of the default TwentyX themes that WordPress ships
   with and could not replicate this reported issue.
 * We would love to see the page with the updated plugin in place so that we could
   view the page source to give us more information as to what scripts are loading,
   when, and where but we also understand this is a large ask since it breaks your
   contact form.
 * The next step would be to install the [WordPress Health Check & Troubleshooting Plugin](https://wordpress.org/plugins/health-check/).
   Doing so will allow you to safely disable plugins and revert to a default theme.
   You may read over [their documentation for more details](https://make.wordpress.org/support/handbook/appendix/troubleshooting-using-the-health-check/).
   Using this method, you can narrow down any conflicts with other plugins or themes.
   If this does turn out to be the case, you can report back here and let us know,
   and we can look into working with that plugin or theme developer to find a solution.
 * – – – – – – – – – –
 * @abhidesh128 We tested this plugin with Autoptimize in mind and could not replicate
   the reported issue. This image appears to have other Javascript errors not related
   to this plugin, such as issues with `admin-bar.min.js` and `rocket-loader.min.
   js`. Other Javascript errors could interfere with or prevent the reCaptcha Javascript
   from running. We recommend following the instructions above regarding the WordPress
   Health Check and Troubleshooting Plugin to help narrow down the root cause of
   the issue.
 * Additionally, we recommend creating a separate topic for your issue so that it’s
   easier for all parties to follow. You may also link your website in the topic
   provided field so that we may view the page source, which may give us some insight
   into what’s going on.
 * – – – – – – – – – –
 * We are missing some piece of the puzzle here that’s preventing us from replicating
   and patching this issue. Hopefully, using the recommended tool above, you both
   are able to narrow down the root cause of the issue, and we can provide a patch
   post-haste.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[ReCaptcha v2 for Contact Form 7] RC2forCF7 does not work with TwentyTwentyTwo theme](https://wordpress.org/support/topic/rc2forcf7-does-not-work-with-twentytwentytwo-theme/)
 *  Plugin Author [IQComputing](https://wordpress.org/support/users/iqcomputing/)
 * (@iqcomputing)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/rc2forcf7-does-not-work-with-twentytwentytwo-theme/#post-15215081)
 * Hello,
 * We have pushed an update to the plugin, which should fix any issues with the 
   Full Site Editor feature in the TwentyTwentyTwo theme. Hopefully, this solves
   your issue but if you find that it does not please reply back to this thread 
   and we will investigate further. Have a wonderful rest of your week!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[ReCaptcha v2 for Contact Form 7] reCaptcha with Conditionals Fields for CF7](https://wordpress.org/support/topic/recaptcha-with-conditionals-fields-for-cf7/)
 *  Plugin Author [IQComputing](https://wordpress.org/support/users/iqcomputing/)
 * (@iqcomputing)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/recaptcha-with-conditionals-fields-for-cf7/#post-15101316)
 * Hello,
 * We’ve added version 1.3.6, which can be selected and downloaded at the bottom
   of this page:
 * [https://wordpress.org/plugins/wpcf7-recaptcha/advanced/](https://wordpress.org/plugins/wpcf7-recaptcha/advanced/)
 * This new version should fix the conflict with Conditional Tags for Contact Form
   7. We will release this version publically on Monday after the upcoming American
   holiday. If you have any questions regarding this update or issues installing
   it, please reply back to this thread, and we will assist you further. Have a 
   wonderful rest of your week!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[ReCaptcha v2 for Contact Form 7] Need Help, Captcha Not Appearing](https://wordpress.org/support/topic/need-help-captcha-not-appearing/)
 *  Plugin Author [IQComputing](https://wordpress.org/support/users/iqcomputing/)
 * (@iqcomputing)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/need-help-captcha-not-appearing/#post-15096896)
 * Hello,
 * There doesn’t appear to be any [Contact Form 7](https://wordpress.org/plugins/contact-form-7/)
   form on the page that you’ve linked. Could you provide some instructions on viewing
   the Contact Form 7 form on the provided page?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[ReCaptcha v2 for Contact Form 7] Captcha widget is invisible](https://wordpress.org/support/topic/captcha-widget-is-invisible/)
 *  Plugin Author [IQComputing](https://wordpress.org/support/users/iqcomputing/)
 * (@iqcomputing)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/captcha-widget-is-invisible/#post-15059795)
 * Hello,
 * Are you certain your theme uses `wp_footer()` and `wp_header()` in your footer
   and header files, respectively? Do note that these functions are different than
   the `get_heaer()` and `get_footer()` functions you’ve mentioned above. The `wp_*()`
   functions call enqueued scripts and looking at your website’s source we are not
   seeing the references to the required files that make the reCaptcha work. We 
   expect to see files for:
 * wpcf7-recaptcha-controls.js
    recaptcha/api.js
 * Neither of which are found. Hopefully, you’re able to modify your theme to add
   in the above function calls. Should you have any other issues, questions, or 
   need further assistance, please reply back to this thread, and we can help further.
   Have a wonderful rest of your week!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[ReCaptcha v2 for Contact Form 7] Change reCaptcha language](https://wordpress.org/support/topic/change-recaptcha-language-4/)
 *  Plugin Author [IQComputing](https://wordpress.org/support/users/iqcomputing/)
 * (@iqcomputing)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/change-recaptcha-language-4/#post-15059138)
 * Hello,
 * Unfortunately, the “I’m not a robot” and the image challenge text is part of 
   the reCaptcha iframe on Google’s side, which we don’t have access to change. 
   Google does translate this text based on the website’s set language through Settings.
   The text is only translatable though, and not something Google allows us to change
   through their API.
 * Hopefully, the above answers your questions. Should you need further assistance,
   please reply back to this thread, and we can assist you further. Have an excellent
   rest of your week!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[ReCaptcha v2 for Contact Form 7] Followed directions but recaptcha could still not verify](https://wordpress.org/support/topic/followed-directions-but-recaptcha-could-still-not-verify/)
 *  Plugin Author [IQComputing](https://wordpress.org/support/users/iqcomputing/)
 * (@iqcomputing)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/followed-directions-but-recaptcha-could-still-not-verify/#post-15016883)
 * Thanks, [@rikkerdt](https://wordpress.org/support/users/rikkerdt/),
 * You can generally see these errors in your browser’s Developer Tools. Every browser
   should have them. More information on opening your Developer Tools can be found
   via the Handbook link below:
 * [https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis](https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis)
 * Unfortunately, even with the provided form shortcodes, we’re still unable to 
   replicate this issue. We suspect it has something to do with the theme but cannot
   pinpoint the exact cause of the error.
 * We recommend taking a backup of your website, understanding how to do a restore,
   and installing the [WordPress Health Check & Troubleshooting Plugin](https://wordpress.org/plugins/health-check/).
   This plugin will allow you to disable all plugins except the necessary Contact
   Form 7 & ReCaptcha v2 for Contact Form 7, along with reverting to a default 20XX
   Theme. For more information, we recommend reading [their documentation](https://make.wordpress.org/support/handbook/appendix/troubleshooting-using-the-health-check/),
   it’s a very nifty and helpful plugin! Using this plugin, you may be able to narrow
   down if it’s a plugin conflict or a theme conflict.
 * Hopefully, using the linked tool above, you’re able to narrow down and solve 
   your issue. Should you find what the root cause is, we would love to know. Otherwise,
   if you have any questions, you may reply back to this thread, and we can attempt
   to assist further. Have a wonderful rest of your week!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[ReCaptcha v2 for Contact Form 7] Followed directions but recaptcha could still not verify](https://wordpress.org/support/topic/followed-directions-but-recaptcha-could-still-not-verify/)
 *  Plugin Author [IQComputing](https://wordpress.org/support/users/iqcomputing/)
 * (@iqcomputing)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/followed-directions-but-recaptcha-could-still-not-verify/#post-15015641)
 * Hello,
 * Thank you for verifying that the `wp_head()` and `wp_footer()` functions are 
   in the proper places. We suspect there may be some invalid HTML in the document.
   The reCaptcha script is coming back with the following console error:
 * > Error: reCAPTCHA placeholder element must be empty
 * This error has cropped up twice recently, but we cannot replicate it under any
   circumstances. Could you paste the `[recaptcha]` script you’re using to see if
   there may be any malformed attributes?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[ReCaptcha v2 for Contact Form 7] Followed directions but recaptcha could still not verify](https://wordpress.org/support/topic/followed-directions-but-recaptcha-could-still-not-verify/)
 *  Plugin Author [IQComputing](https://wordpress.org/support/users/iqcomputing/)
 * (@iqcomputing)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/followed-directions-but-recaptcha-could-still-not-verify/#post-15013532)
 * Hello,
 * When viewing the provided page we expected to see references to `wpcf7-recaptcha-
   controls.js` in the page source. Could you verify that your theme uses `wp_head()`
   in the header and `wp_footer()` in the footer files respectively?
 * Otherwise, could you verify the [installation steps](https://wordpress.org/plugins/wpcf7-recaptcha/#installation)
   and that you’ve selected ReCaptcha v2 under Contact > ReCaptcha Version in the
   admin panel?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[ReCaptcha v2 for Contact Form 7] Uncaught Error: reCAPTCHA placeholder element must be empty ReCaptcha v2](https://wordpress.org/support/topic/uncaught-error-recaptcha-placeholder-element-must-be-empty-recaptcha-v2/)
 *  Plugin Author [IQComputing](https://wordpress.org/support/users/iqcomputing/)
 * (@iqcomputing)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/uncaught-error-recaptcha-placeholder-element-must-be-empty-recaptcha-v2/#post-15012207)
 * Hello,
 * We suspect something is wrong with the control attributes being added. If we 
   inspect the form, we can see that for some reason, the `<noscript>` tag is inside
   the `<span>` ReCaptcha control. Looking at this plugin’s ReCaptcha code, this
   shouldn’t be.
 *     ```
       // wpcf7-recaptcha/recaptcha-v2.php LN 112
       // ReCaptcha Control. Closed and empty.
       $html = sprintf( '<span %1$s></span>', wpcf7_format_atts( $atts ) );
   
       // Generated <noscript> tag, after the defined control.
       $html .= iqfix_wpcf7_recaptcha_noscript(
       	array( 'sitekey' => $atts['data-sitekey'] )
       );
       ```
   
 * We also see an additional attribute is added to the reCaptcha control, a `data-
   callback` which may not be terminated property causing a run-on. That is a guess,
   but something outside this plugin is causing the controls `<noscript>` tag to
   jump inside the controls ReCaptcha `<span>` tag, which should be empty.
 * Unfortunately, you will need to do some debugging on your end to narrow down 
   the root cause. You may be able to use the [WordPress Health Check plugin](https://wordpress.org/plugins/health-check/)
   to safely disable plugins and revert to a default theme which may help narrow
   down the root cause. Please [read their documentation](https://make.wordpress.org/support/handbook/appendix/troubleshooting-using-the-health-check/)
   for more information.
 * Should you have any further questions, you may reply back to this thread, and
   we can assist further. Have an excellent rest of your week!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[ReCaptcha v2 for Contact Form 7] Uncaught Error: reCAPTCHA placeholder element must be empty ReCaptcha v2](https://wordpress.org/support/topic/uncaught-error-recaptcha-placeholder-element-must-be-empty-recaptcha-v2/)
 *  Plugin Author [IQComputing](https://wordpress.org/support/users/iqcomputing/)
 * (@iqcomputing)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/uncaught-error-recaptcha-placeholder-element-must-be-empty-recaptcha-v2/#post-15008340)
 * Hello,
 * We usually see this error whenever there are multiple versions of the ReCaptcha
   script on the same page. Do you have any other plugins that are using reCaptcha?
   Could you edit your question and add your website link into the URL field so 
   that we may take a look?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[ReCaptcha v2 for Contact Form 7] Followed the steps, Cant see captcha on forms](https://wordpress.org/support/topic/followed-the-steps-cant-see-captcha-on-forms/)
 *  Plugin Author [IQComputing](https://wordpress.org/support/users/iqcomputing/)
 * (@iqcomputing)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/followed-the-steps-cant-see-captcha-on-forms/#post-14980898)
 * Hello,
 * Looking at the website, the forms here do not seem to be [Contact Form 7](https://wordpress.org/plugins/contact-form-7/)
   forms at all. Which page has the Contact Form 7 form with the reCaptcha?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[ReCaptcha v2 for Contact Form 7] Captcha Script](https://wordpress.org/support/topic/captcha-script-2/)
 *  Plugin Author [IQComputing](https://wordpress.org/support/users/iqcomputing/)
 * (@iqcomputing)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/captcha-script-2/#post-14928825)
 * Hello,
 * Whenever the form tag `[recaptcha]` is called, it also enqueued the necessary
   scripts to make that tag work. It shouldn’t be enqueuing on any other pages unless
   there is a plugin concatenating scripts. We have looked at a few other websites
   that use this plugin, and it appears to be working as expected. Scripts are only
   loaded on the page where this plugin’s reCaptcha is being used.
 * If you edit your question and add in your website link, we could take a look 
   which may give us some more insight on why this is happening.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[ReCaptcha v2 for Contact Form 7] Doesn’t appear to be working](https://wordpress.org/support/topic/doesnt-appear-to-be-working-5/)
 *  Plugin Author [IQComputing](https://wordpress.org/support/users/iqcomputing/)
 * (@iqcomputing)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/doesnt-appear-to-be-working-5/#post-14876143)
 * Hello,
 * Unfortunately, ReCaptcha v2 is not perfect and won’t be able to stop manual spam
   submissions. It’s generally a deterrent for spambots. If you need a stronger 
   spam prevention solution, we recommend using ReCaptcha v3, built into Contact
   Form 7.

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