Title: IP2Location's Replies | WordPress.org --- # IP2Location [ ](https://wordpress.org/support/users/ip2locationwp/) * [Profile](https://wordpress.org/support/users/ip2locationwp/) * [Topics Started](https://wordpress.org/support/users/ip2locationwp/topics/) * [Replies Created](https://wordpress.org/support/users/ip2locationwp/replies/) * [Reviews Written](https://wordpress.org/support/users/ip2locationwp/reviews/) * [Topics Replied To](https://wordpress.org/support/users/ip2locationwp/replied-to/) * [Engagements](https://wordpress.org/support/users/ip2locationwp/engagements/) * [Favorites](https://wordpress.org/support/users/ip2locationwp/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 19 total) 1 [2](https://wordpress.org/support/users/ip2locationwp/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/ip2locationwp/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[IP2Location Country Blocker] Settings: IP-v.6-Checkmark](https://wordpress.org/support/topic/settings-ip-v-6-checkmark/) * [IP2Location](https://wordpress.org/support/users/ip2locationwp/) * (@ip2locationwp) * [8 months, 4 weeks ago](https://wordpress.org/support/topic/settings-ip-v-6-checkmark/#post-18677161) * Hi, * Please update to version 2.41.1 for the fixes. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[IP2Location Country Blocker] Request timed out. Please check your server error log for details.](https://wordpress.org/support/topic/request-timed-out-please-check-your-server-error-log-for-details/) * [IP2Location](https://wordpress.org/support/users/ip2locationwp/) * (@ip2locationwp) * [8 months, 4 weeks ago](https://wordpress.org/support/topic/request-timed-out-please-check-your-server-error-log-for-details/#post-18676853) * Please check your server error log for the details. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[IP2Location Country Blocker] Settings: IP-v.6-Checkmark](https://wordpress.org/support/topic/settings-ip-v-6-checkmark/) * [IP2Location](https://wordpress.org/support/users/ip2locationwp/) * (@ip2locationwp) * [8 months, 4 weeks ago](https://wordpress.org/support/topic/settings-ip-v-6-checkmark/#post-18676849) * Please remove any files found in wp-content/uploads/ip2location. * Then, try to download again with “IPv4 Only” unchecked. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[IP2Location Country Blocker] Settings: IP-v.6-Checkmark](https://wordpress.org/support/topic/settings-ip-v-6-checkmark/) * [IP2Location](https://wordpress.org/support/users/ip2locationwp/) * (@ip2locationwp) * [8 months, 4 weeks ago](https://wordpress.org/support/topic/settings-ip-v-6-checkmark/#post-18675939) * We do not have an IPv6 checkmark. Can you attach a screenshot for the issue? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[IP2Location Country Blocker] Add bots for perplexity](https://wordpress.org/support/topic/add-bots-for-perplexity/) * [IP2Location](https://wordpress.org/support/users/ip2locationwp/) * (@ip2locationwp) * [9 months ago](https://wordpress.org/support/topic/add-bots-for-perplexity/#post-18668947) * Added in version 2.41.0. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[IP2Location Redirection] Advice on when to use cache clear](https://wordpress.org/support/topic/advice-on-when-to-use-cache-clear/) * [IP2Location](https://wordpress.org/support/users/ip2locationwp/) * (@ip2locationwp) * [9 months, 1 week ago](https://wordpress.org/support/topic/advice-on-when-to-use-cache-clear/#post-18656967) * This is especially for those who have limited disk space. You may clear the cache files to reduce disk usage. It is also useful when you are trying to debug new IP geolocation information to make sure the information is up-to-date. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[IP2Location Redirection] Advice for improving performance ?](https://wordpress.org/support/topic/advice-for-improving-performance/) * [IP2Location](https://wordpress.org/support/users/ip2locationwp/) * (@ip2locationwp) * [9 months, 2 weeks ago](https://wordpress.org/support/topic/advice-for-improving-performance/#post-18648078) * If you do not have a cache plugin installed, you should be able to run the plugin without any issues. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[IP2Location Country Blocker] Rules not working](https://wordpress.org/support/topic/rules-not-working-8/) * [IP2Location](https://wordpress.org/support/users/ip2locationwp/) * (@ip2locationwp) * [10 months, 2 weeks ago](https://wordpress.org/support/topic/rules-not-working-8/#post-18613489) * Can you enable the debugging log at the settings page, then check the log file for the action taken? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[IP2Location Country Blocker] Rules not working](https://wordpress.org/support/topic/rules-not-working-8/) * [IP2Location](https://wordpress.org/support/users/ip2locationwp/) * (@ip2locationwp) * [10 months, 2 weeks ago](https://wordpress.org/support/topic/rules-not-working-8/#post-18613337) * Are you enabling any kind of cache plugin? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[IP2Location Country Blocker] Issue Updating Database via Download Token](https://wordpress.org/support/topic/issue-updating-database-via-download-token/) * [IP2Location](https://wordpress.org/support/users/ip2locationwp/) * (@ip2locationwp) * [10 months, 2 weeks ago](https://wordpress.org/support/topic/issue-updating-database-via-download-token/#post-18611947) * Hi, * As checked, there are no requests coming from your IP in the past 48 hours. Can you confirm again if your server can access “[https://www.ip2location.com/”](https://www.ip2location.com/”);? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[IP2Location Country Blocker] Issue Updating Database via Download Token](https://wordpress.org/support/topic/issue-updating-database-via-download-token/) * [IP2Location](https://wordpress.org/support/users/ip2locationwp/) * (@ip2locationwp) * [10 months, 2 weeks ago](https://wordpress.org/support/topic/issue-updating-database-via-download-token/#post-18611434) * Hi, * The “api.ip2location.com” is the Web service. It’s not the download server. * Can I have a screenshot of your settings and your server IP address? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[IP2Location Country Blocker] Issue Updating Database via Download Token](https://wordpress.org/support/topic/issue-updating-database-via-download-token/) * [IP2Location](https://wordpress.org/support/users/ip2locationwp/) * (@ip2locationwp) * [10 months, 2 weeks ago](https://wordpress.org/support/topic/issue-updating-database-via-download-token/#post-18610723) * Can you reach your server admin for the actual server log to get the errors? * Also, please confirm with your hosting provider that external calls/downloads are allowed. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[IP2Location Country Blocker] Issue Updating Database via Download Token](https://wordpress.org/support/topic/issue-updating-database-via-download-token/) * [IP2Location](https://wordpress.org/support/users/ip2locationwp/) * (@ip2locationwp) * [10 months, 2 weeks ago](https://wordpress.org/support/topic/issue-updating-database-via-download-token/#post-18607494) * Are you in a shared hosting environment? * It looks like your server cannot reach the download server. * Anything you found in the server log? - This reply was modified 10 months, 2 weeks ago by [IP2Location](https://wordpress.org/support/users/ip2locationwp/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[IP2Location Country Blocker] It blocks Stripe Webhook connections](https://wordpress.org/support/topic/it-blocks-stripe-webhook-connections/) * [IP2Location](https://wordpress.org/support/users/ip2locationwp/) * (@ip2locationwp) * [10 months, 3 weeks ago](https://wordpress.org/support/topic/it-blocks-stripe-webhook-connections/#post-18604223) * If you can whitelist the IP you collected in debug log, the hook should be working. Also, please ensure you disable caching in CloudFlare for the hook page. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[IP2Location Country Blocker] It blocks Stripe Webhook connections](https://wordpress.org/support/topic/it-blocks-stripe-webhook-connections/) * [IP2Location](https://wordpress.org/support/users/ip2locationwp/) * (@ip2locationwp) * [10 months, 3 weeks ago](https://wordpress.org/support/topic/it-blocks-stripe-webhook-connections/#post-18602636) * Can you please enable the debugging log and check the actual IP coming from Stripe? Then, only you whitelist their IP. Viewing 15 replies - 1 through 15 (of 19 total) 1 [2](https://wordpress.org/support/users/ip2locationwp/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/ip2locationwp/replies/page/2/?output_format=md)