Title: interfacelab's Replies | WordPress.org --- # interfacelab [ ](https://wordpress.org/support/users/interfacelab/) * [Profile](https://wordpress.org/support/users/interfacelab/) * [Topics Started](https://wordpress.org/support/users/interfacelab/topics/) * [Replies Created](https://wordpress.org/support/users/interfacelab/replies/) * [Reviews Written](https://wordpress.org/support/users/interfacelab/reviews/) * [Topics Replied To](https://wordpress.org/support/users/interfacelab/replied-to/) * [Engagements](https://wordpress.org/support/users/interfacelab/engagements/) * [Favorites](https://wordpress.org/support/users/interfacelab/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 225 total) 1 [2](https://wordpress.org/support/users/interfacelab/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/interfacelab/replies/page/3/?output_format=md)… [13](https://wordpress.org/support/users/interfacelab/replies/page/13/?output_format=md) [14](https://wordpress.org/support/users/interfacelab/replies/page/14/?output_format=md) [15](https://wordpress.org/support/users/interfacelab/replies/page/15/?output_format=md) [→](https://wordpress.org/support/users/interfacelab/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Media Cloud for Bunny CDN, Amazon S3, Cloudflare R2, Google Cloud Storage, DigitalOcean and more] Fatal Error when activating the plugin](https://wordpress.org/support/topic/fatal-error-when-activating-the-plugin-18/) * Plugin Author [interfacelab](https://wordpress.org/support/users/interfacelab/) * (@interfacelab) * [2 years, 1 month ago](https://wordpress.org/support/topic/fatal-error-when-activating-the-plugin-18/#post-17539413) * I just verified by downloading the plugin from wp.org just in case they were doing something weird and serving up an ancient version, but there is no `vendor/ ilab` directory. So I’m not sure where you installed this from but you should upgrade to the latest. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Media Cloud for Bunny CDN, Amazon S3, Cloudflare R2, Google Cloud Storage, DigitalOcean and more] Fatal Error when activating the plugin](https://wordpress.org/support/topic/fatal-error-when-activating-the-plugin-18/) * Plugin Author [interfacelab](https://wordpress.org/support/users/interfacelab/) * (@interfacelab) * [2 years, 1 month ago](https://wordpress.org/support/topic/fatal-error-when-activating-the-plugin-18/#post-17539410) * You are using an ancient version of media cloud. Haven’t used the vendor directory since 2017. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Independent Analytics] Latest release causes critical error](https://wordpress.org/support/topic/latest-release-causes-critical-error/) * [interfacelab](https://wordpress.org/support/users/interfacelab/) * (@interfacelab) * [2 years, 1 month ago](https://wordpress.org/support/topic/latest-release-causes-critical-error/#post-17530968) * I’m the author of Media Cloud. Do you know what the specific issue is? * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Media Cloud for Bunny CDN, Amazon S3, Cloudflare R2, Google Cloud Storage, DigitalOcean and more] Actually, it is working](https://wordpress.org/support/topic/cannot-enable-this-plugin-wp-admin-responds-6-5-minutes/) * Plugin Author [interfacelab](https://wordpress.org/support/users/interfacelab/) * (@interfacelab) * [2 years, 8 months ago](https://wordpress.org/support/topic/cannot-enable-this-plugin-wp-admin-responds-6-5-minutes/#post-17024399) * It’s not abandoned. We literally released an update 4 weeks ago. * You might want to try emailing support? [support@mediacloud.press](https://wordpress.org/support/users/interfacelab/replies/support@mediacloud.press?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Media Cloud for Bunny CDN, Amazon S3, Cloudflare R2, Google Cloud Storage, DigitalOcean and more] fatal error in DOMDocument](https://wordpress.org/support/topic/fatal-error-in-domdocument/) * Plugin Author [interfacelab](https://wordpress.org/support/users/interfacelab/) * (@interfacelab) * [4 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-in-domdocument/#post-14586089) * [https://www.php.net/manual/en/class.domdocument.php](https://www.php.net/manual/en/class.domdocument.php) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Media Cloud for Bunny CDN, Amazon S3, Cloudflare R2, Google Cloud Storage, DigitalOcean and more] fatal error in DOMDocument](https://wordpress.org/support/topic/fatal-error-in-domdocument/) * Plugin Author [interfacelab](https://wordpress.org/support/users/interfacelab/) * (@interfacelab) * [4 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-in-domdocument/#post-14586088) * You need to install php-dom or php-xml on your server, depending on what you are running. You should contact your hosting provider. * Also, we don’t really monitor this forum, you should open support tickets at [https://support.mediacloud.press/](https://support.mediacloud.press/) if you have purchased the premium version. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Media Cloud for Bunny CDN, Amazon S3, Cloudflare R2, Google Cloud Storage, DigitalOcean and more] Do not under any circumstance download this plugin](https://wordpress.org/support/topic/do-not-under-any-circumstance-download-this-plugin/) * Plugin Author [interfacelab](https://wordpress.org/support/users/interfacelab/) * (@interfacelab) * [5 years ago](https://wordpress.org/support/topic/do-not-under-any-circumstance-download-this-plugin/#post-14373283) * Except the math isn’t correct nor is the review even remotely fair or accurate as it’s quoting prices for external services that we aren’t affiliated with in any way. In fact, the author of the review tells you to use StackPath and avoid Media Cloud, but that doesn’t make any sense because you can use StackPath with Media Cloud and alot of our users do. In fact, StackPath has a tutorial on their own site on how to use their service with Media Cloud. * We *don’t* provide cloud storage services, we only provide a means to use the ones you want with WordPress. * So saying that all of this costs this or that, that depends on who you choose to use. It could be Amazon, it could be Google, or it could be StackPath which the poster mentions that you should use. * Again, he mentions Imgix pricing as though it were our pricing. If you don’t want to use Imgix, then don’t use Imgix. It’s optional. We simply give you a way to use Imgix if that’s what you choose. * And it’s the same story with Mux. If you don’t want to use Mux, don’t use Mux. Also, in defense of Mux, the math here isn’t remotely accurate but that’s an issue you need to address with them. This plugin simply enables you to use them with WordPress if that’s what you choose. * We don’t make any money from any of these services, we aren’t affiliates for any of them. Use whatever service you want with Media Cloud. You can even setup your own free cloud storage on your own servers with Minio and use that if you are so inclined. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Media Cloud for Bunny CDN, Amazon S3, Cloudflare R2, Google Cloud Storage, DigitalOcean and more] Custom folder in digital ocean like in wordpress](https://wordpress.org/support/topic/custom-folder-in-digital-ocean-like-in-wordpress/) * Plugin Author [interfacelab](https://wordpress.org/support/users/interfacelab/) * (@interfacelab) * [6 years, 10 months ago](https://wordpress.org/support/topic/custom-folder-in-digital-ocean-like-in-wordpress/#post-11692520) * Sorry, we don’t provide support on this forum any longer. You can reach us at [https://talk.mediacloud.press/](https://talk.mediacloud.press/) for support though. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Media Cloud for Bunny CDN, Amazon S3, Cloudflare R2, Google Cloud Storage, DigitalOcean and more] (Acknowledge no support here) Delete local files after bulk upload?](https://wordpress.org/support/topic/acknowledge-no-support-here-delete-local-files-after-bulk-upload/) * Plugin Author [interfacelab](https://wordpress.org/support/users/interfacelab/) * (@interfacelab) * [6 years, 11 months ago](https://wordpress.org/support/topic/acknowledge-no-support-here-delete-local-files-after-bulk-upload/#post-11664531) * We don’t offer support here, but we do offer it here: * [https://talk.mediacloud.press/](https://talk.mediacloud.press/) * The procedure to delete the local file would be to ssh into your server and delete it manually. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Media Cloud for Bunny CDN, Amazon S3, Cloudflare R2, Google Cloud Storage, DigitalOcean and more] Can “fix=scale” be invalidated?](https://wordpress.org/support/topic/can-fixscale-be-invalidated/) * Plugin Author [interfacelab](https://wordpress.org/support/users/interfacelab/) * (@interfacelab) * [7 years, 3 months ago](https://wordpress.org/support/topic/can-fixscale-be-invalidated/#post-11208517) * Please redirect any support requests to our discourse forums: * [https://discourse.interfacelab.io/](https://discourse.interfacelab.io/) * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Media Cloud for Bunny CDN, Amazon S3, Cloudflare R2, Google Cloud Storage, DigitalOcean and more] Not bad but still required improvement](https://wordpress.org/support/topic/not-bad-but-still-required-improvement/) * Plugin Author [interfacelab](https://wordpress.org/support/users/interfacelab/) * (@interfacelab) * [7 years, 3 months ago](https://wordpress.org/support/topic/not-bad-but-still-required-improvement/#post-11198556) * I think there must be some confusion. * The plugin can’t import media **from** S3, it can only import media **to** S3– meaning it can only copy files from your local WordPress server to S3 (or Google Cloud Storage/DigitalOcean/Wasabi/etc), or copy new uploads to WordPress to S3. * You shouldn’t be deleting images from S3 without deleting from WordPress too, so of course the plugin wouldn’t detect that because that’s not what it does and that’s not how it should be used. It’s not a sync tool. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Media Cloud for Bunny CDN, Amazon S3, Cloudflare R2, Google Cloud Storage, DigitalOcean and more] CDN base URL settings](https://wordpress.org/support/topic/cdn-base-url-settings/) * Plugin Author [interfacelab](https://wordpress.org/support/users/interfacelab/) * (@interfacelab) * [7 years, 3 months ago](https://wordpress.org/support/topic/cdn-base-url-settings/#post-11164604) * We no longer provide support on these forums. * Please redirect any support requests to our discourse forums: * [https://discourse.interfacelab.io/](https://discourse.interfacelab.io/) * Additionally, you can open issues on github: * [https://github.com/interfacelab/ilab-media-tools/](https://github.com/interfacelab/ilab-media-tools/) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Media Cloud for Bunny CDN, Amazon S3, Cloudflare R2, Google Cloud Storage, DigitalOcean and more] Avada Masonry Gallery not working](https://wordpress.org/support/topic/avada-masonry-gallery-not-working/) * Plugin Author [interfacelab](https://wordpress.org/support/users/interfacelab/) * (@interfacelab) * [7 years, 3 months ago](https://wordpress.org/support/topic/avada-masonry-gallery-not-working/#post-11118341) * Please redirect any support requests to our discourse forums: * [https://discourse.interfacelab.io/](https://discourse.interfacelab.io/) * Additionally, you can open issues on github: * [https://github.com/interfacelab/ilab-media-tools/](https://github.com/interfacelab/ilab-media-tools/) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Media Cloud for Bunny CDN, Amazon S3, Cloudflare R2, Google Cloud Storage, DigitalOcean and more] How to config Media Cloud with Backblaze](https://wordpress.org/support/topic/how-to-config-media-cloud-with-backblaze/) * Plugin Author [interfacelab](https://wordpress.org/support/users/interfacelab/) * (@interfacelab) * [7 years, 3 months ago](https://wordpress.org/support/topic/how-to-config-media-cloud-with-backblaze/#post-11118318) * Please redirect any support requests to our discourse forums: * [https://discourse.interfacelab.io/](https://discourse.interfacelab.io/) * Additionally, you can open issues on github: * [https://github.com/interfacelab/ilab-media-tools/](https://github.com/interfacelab/ilab-media-tools/) * With regards to backblaze, version 3.0 of the plugin will support pluggable service providers and backblaze is provided as an external add-on. Support has just been removed from the main plugin. * Backblaze is not a good fit for this, unless you are using it for an archive only. * The API is limited, the PHP SDKs that exist for it are poorly written and I’m not particularly motivated to put the work in for a storage provider that offers 10% of the features of the others. I’d urge you to look at something more complete like Wasabi if pricing is a sticking point for you. Google Cloud if performance is important. S3 if you are doing other AWS work. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Media Cloud for Bunny CDN, Amazon S3, Cloudflare R2, Google Cloud Storage, DigitalOcean and more] Too expensive as S3 interface.](https://wordpress.org/support/topic/too-expensive-as-s3-interface/) * Plugin Author [interfacelab](https://wordpress.org/support/users/interfacelab/) * (@interfacelab) * [7 years, 4 months ago](https://wordpress.org/support/topic/too-expensive-as-s3-interface/#post-11102183) * Imgix isn’t required to use S3 with this plugin. It’s recommended, but not required. * Cloudinary is also more expensive than Imgix with not as good quality. * Version 3.0 is coming out in two weeks that has a mini-Imgix built into the plugin, if you need dynamic image generation. If you don’t need dynamic image generation, you can just use S3/Wasabi/etc. Viewing 15 replies - 1 through 15 (of 225 total) 1 [2](https://wordpress.org/support/users/interfacelab/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/interfacelab/replies/page/3/?output_format=md)… [13](https://wordpress.org/support/users/interfacelab/replies/page/13/?output_format=md) [14](https://wordpress.org/support/users/interfacelab/replies/page/14/?output_format=md) [15](https://wordpress.org/support/users/interfacelab/replies/page/15/?output_format=md) [→](https://wordpress.org/support/users/interfacelab/replies/page/2/?output_format=md)