Title: inceweb's Replies | WordPress.org --- # inceweb [ ](https://wordpress.org/support/users/inceweb/) * [Profile](https://wordpress.org/support/users/inceweb/) * [Topics Started](https://wordpress.org/support/users/inceweb/topics/) * [Replies Created](https://wordpress.org/support/users/inceweb/replies/) * [Reviews Written](https://wordpress.org/support/users/inceweb/reviews/) * [Topics Replied To](https://wordpress.org/support/users/inceweb/replied-to/) * [Engagements](https://wordpress.org/support/users/inceweb/engagements/) * [Favorites](https://wordpress.org/support/users/inceweb/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 35 total) 1 [2](https://wordpress.org/support/users/inceweb/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/inceweb/replies/page/3/?output_format=md) [→](https://wordpress.org/support/users/inceweb/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[PW WooCommerce Gift Cards] Gift Card value not deducted from WooPayments amount](https://wordpress.org/support/topic/gift-card-value-not-deducted-from-woopayments-amount/) * Thread Starter [inceweb](https://wordpress.org/support/users/inceweb/) * (@inceweb) * [4 months, 2 weeks ago](https://wordpress.org/support/topic/gift-card-value-not-deducted-from-woopayments-amount/#post-18765504) * Dear Brad, * Thank you for your reply. I should point out that we are not using the PRO version of the plugin – and nor was arementeria, in the post I referenced. * Nevertheless, I will contact you as requested. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP Airbnb Review Slider] Error when downloading](https://wordpress.org/support/topic/error-when-downloading/) * [inceweb](https://wordpress.org/support/users/inceweb/) * (@inceweb) * [9 months, 2 weeks ago](https://wordpress.org/support/topic/error-when-downloading/#post-18580122) * Still failing. * Here’s an example URL: * [https://www.airbnb.co.uk/rooms/8976712](https://www.airbnb.co.uk/rooms/8976712) * And the error: * {“ack”:”error”,”ackmsg”:”Error 0001: trouble contacting crawling server. Please try again or contact support.”} * Doesn’t work with your examples: * [https://www.airbnb.com/rooms/47530503](https://www.airbnb.com/rooms/47530503) [https://www.airbnb.com/experiences/321167](https://www.airbnb.com/experiences/321167) * Also doesn’t work with the the Airbnb short URLs (maybe it never did), e.g. * [https://www.airbnb.co.uk/h/elan](https://www.airbnb.co.uk/h/elan) * It doesn’t seem to resolve them and gives: * **Unable to find any new reviews.** * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP Airbnb Review Slider] Error when downloading](https://wordpress.org/support/topic/error-when-downloading/) * [inceweb](https://wordpress.org/support/users/inceweb/) * (@inceweb) * [9 months, 2 weeks ago](https://wordpress.org/support/topic/error-when-downloading/#post-18573260) * +1 * Exactly the same issue here. Is your review scraper server down? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[NP Quote Request for WooCommerce] Your Quote Request List is Currently Empty](https://wordpress.org/support/topic/your-quote-request-list-is-currently-empty/) * Thread Starter [inceweb](https://wordpress.org/support/users/inceweb/) * (@inceweb) * [1 year, 8 months ago](https://wordpress.org/support/topic/your-quote-request-list-is-currently-empty/#post-17980839) * _Can you contact us at [contact@neahplugins.com](https://wordpress.org/support/users/inceweb/replies/contact@neahplugins.com?output_format=md) for support regarding this?_ * Will do, but we want to create a test environment first. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[NP Quote Request for WooCommerce] Your Quote Request List is Currently Empty](https://wordpress.org/support/topic/your-quote-request-list-is-currently-empty/) * Thread Starter [inceweb](https://wordpress.org/support/users/inceweb/) * (@inceweb) * [1 year, 8 months ago](https://wordpress.org/support/topic/your-quote-request-list-is-currently-empty/#post-17980835) * _As a test, what happens if you disable all caching everywhere ?_ * We did this is step 3 of the previous response. All caches disabled, CDN switched off, browser cache flushed, cookies cleared. Made no difference. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[NP Quote Request for WooCommerce] Your Quote Request List is Currently Empty](https://wordpress.org/support/topic/your-quote-request-list-is-currently-empty/) * Thread Starter [inceweb](https://wordpress.org/support/users/inceweb/) * (@inceweb) * [1 year, 8 months ago](https://wordpress.org/support/topic/your-quote-request-list-is-currently-empty/#post-17980308) * We’ve tried a number of things. * (1) We switched from PHP sessions to cookies. Made no difference. (2) We added no-cache rules to Super Cache and the CDN to stop caching of the product and quote list pages, and the cookie rfqtk_wp_session_*The cookie is set, so for example cookie rfqtk_wp_session_6bc1af258475ec126d1be66e6bee873a has the value 3386d53452f5c247c04721eec3def137||1727434179||1727542179 * (3) The Quotes list was still empty so we turned off ALL caching and the CDN. * (4) That didn’t make any difference so we disabled all but the WOOCOMMERCE and WOO RFQ FOR WOOCOMMERCE plugins and tried again. Still, the Quotes list is empty. * Is there anything else we can try? - This reply was modified 1 year, 8 months ago by [inceweb](https://wordpress.org/support/users/inceweb/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[NP Quote Request for WooCommerce] Your Quote Request List is Currently Empty](https://wordpress.org/support/topic/your-quote-request-list-is-currently-empty/) * Thread Starter [inceweb](https://wordpress.org/support/users/inceweb/) * (@inceweb) * [1 year, 8 months ago](https://wordpress.org/support/topic/your-quote-request-list-is-currently-empty/#post-17979103) * We’re using Clourdflare CDN to cache the site but have now added exceptions for the above product and the /quote-request/ page. * Here are the server requests between the product “Add To Quote” click to the quote list page: * 2024-08-27 22:21:14 Access 172.69.194.134 200 POST /?wc-ajax=get_refreshed_fragments HTTP/1.0 [https://weavingyarn.co.uk/product/toika-liisa-countermarch-floor-loom/](https://weavingyarn.co.uk/product/toika-liisa-countermarch-floor-loom/) Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36 15.3 K Apache SSL/TLS access 2024-08-27 22:21: 18 Access 162.158.42.75 200 GET /wp-content/plugins/woo-rfq-for-woocommerce/gpls_assets/ js/gpls_woo_rfq.js?ver=15840 HTTP/1.02024-08-27 22:21:17 Access 172.69.194.134 200 GET /quote-request/ HTTP/1.0 [https://weavingyarn.co.uk/product/toika-liisa-countermarch-floor-loom/](https://weavingyarn.co.uk/product/toika-liisa-countermarch-floor-loom/) Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36 47.7 K Apache SSL/TLS access2024-08-27 22:21:19 Access 172.71.151.46 200 GET /wp-content/plugins/woo-rfq-for-woocommerce/gpls_assets/ js/rfq_dummy.js?ver=67595 HTTP/1.0 2024-08-27 22:21:20 Access 172.70.160.235 200 GET /wp-content/plugins/woo-rfq-for-woocommerce/gpls_assets/js/rfq_dummy. js?ver=49760 HTTP/1.0 [https://weavingyarn.co.uk/quote-request/](https://weavingyarn.co.uk/quote-request/) Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36 812 Apache SSL/TLS access2024-08-27 22:21:20 Access 172.70.163.60 200 GET /wp-content/plugins/woo-rfq-for-woocommerce/gpls_assets/ js/gpls_woo_rfq.js?ver=1913 HTTP/1.0 [https://weavingyarn.co.uk/quote-request/](https://weavingyarn.co.uk/quote-request/) Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36 839 Apache SSL/TLS access2024-08-27 22:21:20 Access 141.101.99.17 200 GET /wp-content/plugins/woo-rfq-for-woocommerce/gpls_assets/ js/gpls_wh.js?ver=38061 HTTP/1.0 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[NP Quote Request for WooCommerce] Your Quote Request List is Currently Empty](https://wordpress.org/support/topic/your-quote-request-list-is-currently-empty/) * Thread Starter [inceweb](https://wordpress.org/support/users/inceweb/) * (@inceweb) * [1 year, 8 months ago](https://wordpress.org/support/topic/your-quote-request-list-is-currently-empty/#post-17977722) * Thank you for update. * Deleted and re-installed the plugin as instructed. The table hXRGj5j_npxyz2021_sessions now exists and a new record is added each time we submit a quote request. * However, the problem persists, quote list remains stubbornly empty. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[NP Quote Request for WooCommerce] Your Quote Request List is Currently Empty](https://wordpress.org/support/topic/your-quote-request-list-is-currently-empty/) * Thread Starter [inceweb](https://wordpress.org/support/users/inceweb/) * (@inceweb) * [1 year, 8 months ago](https://wordpress.org/support/topic/your-quote-request-list-is-currently-empty/#post-17977013) * We are seeing a lot of ngnix errors like this even with session cookies configured: * FastCGI sent in stderr: “PHP message: WordPress database error Table ‘wp-wy. hXRGj5j_npxyz2021_sessions’ doesn’t exist for query SELECT option_value FROM hXRGj5j_npxyz2021_sessions WHERE option_name = ‘_rfqtk_wp_session_fe23e6b5191f6c540c49ff50a3ab8329’ LIMIT 1 made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘ wp-config.php’), require_once(‘wp-settings.php’), do_action(‘plugins_loaded’), WP_Hook->do_action, WP_Hook->apply_filters, RFQTK_wp_session_start, RFQTK_WP_Session:: get_instance, RFQTK_WP_Session->__construct, RFQTK_WP_Session->read_data, RFQTK_WP_Session- >np_get_session” while reading response header from upstream * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[NP Quote Request for WooCommerce] Your Quote Request List is Currently Empty](https://wordpress.org/support/topic/your-quote-request-list-is-currently-empty/) * Thread Starter [inceweb](https://wordpress.org/support/users/inceweb/) * (@inceweb) * [1 year, 8 months ago](https://wordpress.org/support/topic/your-quote-request-list-is-currently-empty/#post-17976961) * Also updated plugin to 1.9.160 and tried using session cookies with the STYXKEY prefix, to no avail. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[NP Quote Request for WooCommerce] Your Quote Request List is Currently Empty](https://wordpress.org/support/topic/your-quote-request-list-is-currently-empty/) * Thread Starter [inceweb](https://wordpress.org/support/users/inceweb/) * (@inceweb) * [1 year, 8 months ago](https://wordpress.org/support/topic/your-quote-request-list-is-currently-empty/#post-17976954) * Hi, * Tried turning off all caching, Jetpack, CDN and object cache. Problem persists. * Is there anything else we can try? * Thank you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Max Mega Menu] Vertical divider between columns](https://wordpress.org/support/topic/vertical-divider-between-columns/) * Thread Starter [inceweb](https://wordpress.org/support/users/inceweb/) * (@inceweb) * [1 year, 10 months ago](https://wordpress.org/support/topic/vertical-divider-between-columns/#post-17864780) * Perfect. Many thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WPC Product Table for WooCommerce] Change default for “Show 10 entries”](https://wordpress.org/support/topic/change-default-for-show-10-entries-2/) * [inceweb](https://wordpress.org/support/users/inceweb/) * (@inceweb) * [2 years, 1 month ago](https://wordpress.org/support/topic/change-default-for-show-10-entries-2/#post-17538781) * Frustrating, isn’t it? * It’s a trivial change to the code which we ran with for a couple of months but we have since redesigned the site and ditched the plugin. * I doubt it anyone at WPC reads the support forum. There’s space below this post to prove me wrong! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[PW WooCommerce Gift Cards] Unable to add Gift Card to cart – “Please select some product options…”](https://wordpress.org/support/topic/unable-to-add-gift-card-to-cart-please-select-some-product-options/) * Thread Starter [inceweb](https://wordpress.org/support/users/inceweb/) * (@inceweb) * [2 years, 2 months ago](https://wordpress.org/support/topic/unable-to-add-gift-card-to-cart-please-select-some-product-options/#post-17490600) * We have managed to solve this issue. * The cause was a filter overridden through functions.php called ‘woocommerce_format_dimensions’ which we were using to add some formatting to the shipping dimensions on products. * It isn’t obvious to us why this was affecting the gift card variable product, but removing it solved our problem. * Closing the support issue but leaving it here in case it helps somebody else. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Pinterest for WooCommerce] Massive xml files](https://wordpress.org/support/topic/massive-xml-files/) * Thread Starter [inceweb](https://wordpress.org/support/users/inceweb/) * (@inceweb) * [2 years, 4 months ago](https://wordpress.org/support/topic/massive-xml-files/#post-17307183) * Update at 1.3.17 – the Pinterest xml files grew up to 96-GB this time. Deleted and switched off. * Update at 1.3.18 – enabled again to see if they have fixed it (no mention in development log though). Viewing 15 replies - 1 through 15 (of 35 total) 1 [2](https://wordpress.org/support/users/inceweb/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/inceweb/replies/page/3/?output_format=md) [→](https://wordpress.org/support/users/inceweb/replies/page/2/?output_format=md)