Title: Imagely's Replies | WordPress.org --- # Imagely [ ](https://wordpress.org/support/users/imagely/) * [Profile](https://wordpress.org/support/users/imagely/) * [Topics Started](https://wordpress.org/support/users/imagely/topics/) * [Replies Created](https://wordpress.org/support/users/imagely/replies/) * [Reviews Written](https://wordpress.org/support/users/imagely/reviews/) * [Topics Replied To](https://wordpress.org/support/users/imagely/replied-to/) * [Engagements](https://wordpress.org/support/users/imagely/engagements/) * [Favorites](https://wordpress.org/support/users/imagely/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 3,956 total) 1 [2](https://wordpress.org/support/users/imagely/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/imagely/replies/page/3/?output_format=md)… [262](https://wordpress.org/support/users/imagely/replies/page/262/?output_format=md) [263](https://wordpress.org/support/users/imagely/replies/page/263/?output_format=md) [264](https://wordpress.org/support/users/imagely/replies/page/264/?output_format=md) [→](https://wordpress.org/support/users/imagely/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery] Caption in lightbox](https://wordpress.org/support/topic/caption-in-lightbox-3/) * Plugin Contributor [Imagely](https://wordpress.org/support/users/imagely/) * (@imagely) * [2 years, 6 months ago](https://wordpress.org/support/topic/caption-in-lightbox-3/#post-17387393) * Hi [@wfetfurmoz](https://wordpress.org/support/users/wfetfurmoz/), * I am sorry, NGG doesn’t come with such a setting. * Alternately, you can copy the existing captions view, modify it then upload it to  /wp-content/ngg/modules/photocrati-nextgen_basic_thumbnails/templates/ * Just make sure that your custom view filename includes **\*-view.php** for NGG to load it. * Hope this helps * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery] Titles underneath thumbnails no longer showing](https://wordpress.org/support/topic/titles-underneath-thumbnails-no-longer-showing/) * Plugin Contributor [Imagely](https://wordpress.org/support/users/imagely/) * (@imagely) * [2 years, 6 months ago](https://wordpress.org/support/topic/titles-underneath-thumbnails-no-longer-showing/#post-17387347) * Hi [@cressr](https://wordpress.org/support/users/cressr/), * Thanks for your reply. Pro Thumbnail Grid used to come with views, but these don’t appear now with the latest version of the plugin due to a bug that our dev team looks forward to having fixed. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery] gallery does not work on mobile view](https://wordpress.org/support/topic/gallery-does-not-work-on-mobile-view/) * Plugin Contributor [Imagely](https://wordpress.org/support/users/imagely/) * (@imagely) * [2 years, 6 months ago](https://wordpress.org/support/topic/gallery-does-not-work-on-mobile-view/#post-17387336) * Hi [@kowkase](https://wordpress.org/support/users/kowkase/), * Thanks for providing us with a link to a page that contains a NextGen Gallery Basic Imagebrowser gallery. * I’ve tested it on IOS in both Safari and Chrome browsers, and it both navigates to the next/prev images if clicking on <> buttons that appear below the image and opens the correct image in lightbox. * I should note here that the lightbox isn’t supposed to allow navigating to next/ prev image. * Can you provide with a video screen capture while replicating the issue? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery] EXIF, IPTC and XMP data imported inconsistently](https://wordpress.org/support/topic/exif-iptc-and-xmp-data-imported-inconsistently/) * Plugin Contributor [Imagely](https://wordpress.org/support/users/imagely/) * (@imagely) * [2 years, 6 months ago](https://wordpress.org/support/topic/exif-iptc-and-xmp-data-imported-inconsistently/#post-17387313) * Hi [@sarapatricia](https://wordpress.org/support/users/sarapatricia/), * Could you please provide us with an example of 2 image files that contain the same metadata but that show different results after importing to NextGen Gallery? * We’d like to import those to our test site and inspect the results directly. * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery] Cannot download images after a sale](https://wordpress.org/support/topic/cannot-download-images-after-a-sale/) * Plugin Contributor [Imagely](https://wordpress.org/support/users/imagely/) * (@imagely) * [2 years, 8 months ago](https://wordpress.org/support/topic/cannot-download-images-after-a-sale/#post-17259584) * Hi [@sirrom56](https://wordpress.org/support/users/sirrom56/), You can download 3.41 from [here](https://downloads.wordpress.org/plugin/nextgen-gallery.3.41.zip). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery] Critical error on Admin pages following update to 3.54](https://wordpress.org/support/topic/critical-error-on-admin-pages-following-update-to-3-54/) * Plugin Contributor [Imagely](https://wordpress.org/support/users/imagely/) * (@imagely) * [2 years, 8 months ago](https://wordpress.org/support/topic/critical-error-on-admin-pages-following-update-to-3-54/#post-17259579) * Hi [@anguscs](https://wordpress.org/support/users/anguscs/), * We are sorry to hear of the problem. Could you please enable WP_DEBUG from your site’s wp_config.php file, then let us know what’s the error that you are getting? It usually should point to a file that triggers it. * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery] ‘Add Media’ No Longer Showing Gallery Images (v3.5)](https://wordpress.org/support/topic/add-media-no-longer-showing-gallery-images-v3-5/) * Plugin Contributor [Imagely](https://wordpress.org/support/users/imagely/) * (@imagely) * [2 years, 8 months ago](https://wordpress.org/support/topic/add-media-no-longer-showing-gallery-images-v3-5/#post-17241990) * Hey [@designguide](https://wordpress.org/support/users/designguide/), * This looks like a different known problem related with a conflict between NGG 3.50 and Imagify. * Our developers will reach out Imagify to share the fix but in the meantime, we suggest downgrading to NGG 3.41 that can be downloaded from [here](https://downloads.wordpress.org/plugin/nextgen-gallery.3.41.zip). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery] site broken after plugin update to version 3.5.0](https://wordpress.org/support/topic/site-broken-after-plugin-update-to-version-3-5-0/) * Plugin Contributor [Imagely](https://wordpress.org/support/users/imagely/) * (@imagely) * [2 years, 8 months ago](https://wordpress.org/support/topic/site-broken-after-plugin-update-to-version-3-5-0/#post-17241914) * Hi [@lapocerchiai](https://wordpress.org/support/users/lapocerchiai/), * NextGen Gallery 3.50 doesn’t come with such a file or reference, so it looks like a possible **OPcache **or **filesystem cache** related problem * We suggest you to check with the hosting support about flushing site’s OPcache, then delete NextGen Gallery plugin and install it new. * Please let us know if this helps * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery] No Foto Upload possible after NextGen Update yesterday](https://wordpress.org/support/topic/no-foto-upload-possible-after-nextgen-update-yesterday/) * Plugin Contributor [Imagely](https://wordpress.org/support/users/imagely/) * (@imagely) * [2 years, 8 months ago](https://wordpress.org/support/topic/no-foto-upload-possible-after-nextgen-update-yesterday/#post-17241858) * Hi [@1fallenangel1](https://wordpress.org/support/users/1fallenangel1/), * Sorry to hear of the upload issues. We are not aware of it as being a known problem since 3.50 version, so we hope that you wouldn’t mind enabling `define( 'WP_DEBUG', true );` from your site’s wp-config.php file then check to see if you’ll get any details on the actual error code and the file that’s triggering it. * Please let us know if you’ll come across any findings. * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery] Broken page after update nextgen-gallery plugin](https://wordpress.org/support/topic/broken-page-after-update-nextgen-gallery-plugin/) * Plugin Contributor [Imagely](https://wordpress.org/support/users/imagely/) * (@imagely) * [2 years, 8 months ago](https://wordpress.org/support/topic/broken-page-after-update-nextgen-gallery-plugin/#post-17241759) * Hi [@kingmaico](https://wordpress.org/support/users/kingmaico/), * We appreciate your report and are sorry for the problem caused by the undefined constant “**NGG_PRO_ALBUMS**” error. * As a temporary workaround, we suggest downgrading to the previous version of NextGen Gallery that can be downloaded from [here](https://downloads.wordpress.org/plugin/nextgen-gallery.3.41.zip). * We assure you that our dev team will make fixing it a priority. - This reply was modified 2 years, 8 months ago by [Imagely](https://wordpress.org/support/users/imagely/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery] Cannot declare class M_Attach_To_Post](https://wordpress.org/support/topic/cannot-declare-class-m_attach_to_post/) * Plugin Contributor [Imagely](https://wordpress.org/support/users/imagely/) * (@imagely) * [2 years, 8 months ago](https://wordpress.org/support/topic/cannot-declare-class-m_attach_to_post/#post-17241722) * Hi [@webpf](https://wordpress.org/support/users/webpf/), * NextGen Gallery 3.50 doesn’t come with such a file or reference, so it looks like a possible OPcache or filesystem cache related problem * We suggest you to check with the hosting support about flushing site’s OPcache, then delete NextGen Gallery plugin and install it new. * Please let us know if this helps * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery] ‘Add Media’ No Longer Showing Gallery Images (v3.5)](https://wordpress.org/support/topic/add-media-no-longer-showing-gallery-images-v3-5/) * Plugin Contributor [Imagely](https://wordpress.org/support/users/imagely/) * (@imagely) * [2 years, 8 months ago](https://wordpress.org/support/topic/add-media-no-longer-showing-gallery-images-v3-5/#post-17241711) * Hi [@ispreview](https://wordpress.org/support/users/ispreview/), * Thanks for the heads-up. We could replicate the problem with the preview thumbnails not being displayed while trying to add NextGen Gallery images from Classic Editor’s“ Add media” option. Our dev team will inspect it. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery] Latest Version, invalid Templates](https://wordpress.org/support/topic/latest-version-invalid-templates/) * Plugin Contributor [Imagely](https://wordpress.org/support/users/imagely/) * (@imagely) * [2 years, 8 months ago](https://wordpress.org/support/topic/latest-version-invalid-templates/#post-17241701) * Hi [@zumbasan](https://wordpress.org/support/users/zumbasan/), * We appreciate your report, and sorry for the trouble with the template’s paths after updating to NextGen Gallery 3.50. * We have created a report for the dev team, and they’ll definitely look into fixing it as soon as possible to allow the previous template paths to properly function in NextGen Gallery 3.50 and newer versions. * Furthermore, we suggest temporarily downgrading to the previous version of NextGen Gallery that can be downloaded from [here](https://downloads.wordpress.org/plugin/nextgen-gallery.3.41.zip) so you wouldn’t have to manually modify the path for each of the shortcode. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery] Conflict with ARI Fancy Box?](https://wordpress.org/support/topic/conflict-with-ari-fancy-box/) * Plugin Contributor [Imagely](https://wordpress.org/support/users/imagely/) * (@imagely) * [2 years, 8 months ago](https://wordpress.org/support/topic/conflict-with-ari-fancy-box/#post-17241679) * Just as an update that our [developers have contacted](https://wordpress.org/support/topic/fatal-error-with-nextgen-3-50-solution-provided/#new-topic-0) ARI Fancy Lightbox with the solution that needs to be implemented from their side of things to ensure their integration works with NGG 3.50. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery] Latest update today changed the display settings](https://wordpress.org/support/topic/latest-update-today-changed-the-display-settings/) * Plugin Contributor [Imagely](https://wordpress.org/support/users/imagely/) * (@imagely) * [2 years, 8 months ago](https://wordpress.org/support/topic/latest-update-today-changed-the-display-settings/#post-17241635) * Hi [@acekin](https://wordpress.org/support/users/acekin/), * We appreciate the heads-up, and sorry for the inconveniences created. * We could replicate the problem with the** “Gallery Settings”** getting reset after updating to NextGen Gallery 3.50 and forwarded the report to our dev team. 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