Title: ianro's Replies | WordPress.org --- # ianro [ ](https://wordpress.org/support/users/ianro/) * [Profile](https://wordpress.org/support/users/ianro/) * [Topics Started](https://wordpress.org/support/users/ianro/topics/) * [Replies Created](https://wordpress.org/support/users/ianro/replies/) * [Reviews Written](https://wordpress.org/support/users/ianro/reviews/) * [Topics Replied To](https://wordpress.org/support/users/ianro/replied-to/) * [Engagements](https://wordpress.org/support/users/ianro/engagements/) * [Favorites](https://wordpress.org/support/users/ianro/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/users/ianro/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/ianro/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Contact Form 7] when will ALL the format bugs of the upgrades of 5.7 and 5.7.1 be fixed?](https://wordpress.org/support/topic/when-will-all-the-format-bugs-of-the-upgrades-of-5-7-and-5-7-1-be-fixed/) * Thread Starter [ianro](https://wordpress.org/support/users/ianro/) * (@ianro) * [3 years, 9 months ago](https://wordpress.org/support/topic/when-will-all-the-format-bugs-of-the-upgrades-of-5-7-and-5-7-1-be-fixed/#post-16320703) * wynot – just to thank you again – I did manage to make the change – and it solved the upgrade problem. Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Contact Form 7] when will ALL the format bugs of the upgrades of 5.7 and 5.7.1 be fixed?](https://wordpress.org/support/topic/when-will-all-the-format-bugs-of-the-upgrades-of-5-7-and-5-7-1-be-fixed/) * Thread Starter [ianro](https://wordpress.org/support/users/ianro/) * (@ianro) * [3 years, 9 months ago](https://wordpress.org/support/topic/when-will-all-the-format-bugs-of-the-upgrades-of-5-7-and-5-7-1-be-fixed/#post-16310041) * Thanks Wynot. Because I am not a programmer, and because this is a bug recently introduced (after meny many years of using Contact 7), I was assuming and hoping that the bug would automatically be removed by a later update. * Clearly, if that is not going to be the case, I will get onto my hosting company and see if they can do the modification you suggested. My reluctance is down to the fact that past experience has shown me that even simple changes can often have unintended consequences! * Thanks again for your time. Much appreciated * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Contact Form 7] Success message is not appeared](https://wordpress.org/support/topic/success-message-is-not-appeared/) * [ianro](https://wordpress.org/support/users/ianro/) * (@ianro) * [5 years, 7 months ago](https://wordpress.org/support/topic/success-message-is-not-appeared/#post-14109599) * I have exactly the same problem since the last contact 7 update – any ideas? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Wordfence Security - Firewall, Malware Scan, and Login Security] Wordfence reporting malicious uploads, but not stopping them](https://wordpress.org/support/topic/wordfence-reporting-malicious-uploads-but-not-stopping-them/) * Thread Starter [ianro](https://wordpress.org/support/users/ianro/) * (@ianro) * [6 years, 1 month ago](https://wordpress.org/support/topic/wordfence-reporting-malicious-uploads-but-not-stopping-them/#post-13393825) * Thanks again for such a prompt reply * I will look into these and update * Thanks again * Ian * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Wordfence Security - Firewall, Malware Scan, and Login Security] Wordfence reporting malicious uploads, but not stopping them](https://wordpress.org/support/topic/wordfence-reporting-malicious-uploads-but-not-stopping-them/) * Thread Starter [ianro](https://wordpress.org/support/users/ianro/) * (@ianro) * [6 years, 1 month ago](https://wordpress.org/support/topic/wordfence-reporting-malicious-uploads-but-not-stopping-them/#post-13393728) * Thanks for taking the time to reply * Fortunately my web hosting company cleared all the listed malicious files. I have taken some extra precautions cleaning up the site, so I will wait to see if it happens again. * I will mention a couple of things, in case they are of interest. After the site had been cleaned, the wordfence scan kept stopping. The hosting support had to up execution time for php limits several times to get it to run the full test. When I then tried it on Firefox, it stopped again. However, when I ran it on Chrome it worked fine. * The other thing, which I appreciate may not be relvant, is that there were several subdirectories not associated with WordPress. All the index files in these subdirectories( which did not show up on the wordfence scan) had been renamed by adding a .bak to the name (so index.html became index.html.bak) and a malicious file index. php added. * Finally (and again this may not be relevant to you) WordPress itself picked up a critical issue (not reported on Wordfence) as the following Some files are not writable by WordPress: index.php * Thanks again Ian * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Wordfence Security - Firewall, Malware Scan, and Login Security] latest update of wordfence crashing the site](https://wordpress.org/support/topic/latest-update-of-wordfence-crashing-the-site/) * Thread Starter [ianro](https://wordpress.org/support/users/ianro/) * (@ianro) * [6 years, 3 months ago](https://wordpress.org/support/topic/latest-update-of-wordfence-crashing-the-site/page/2/#post-12999755) * Thanks for that information * Asecommended, I have deleted the old copy of Wordfence and re-installed, and at the moment the website seems to be working fine. * The only problem is that since re-installing Wordfence, it is finding two “high severity problems” that wordfence did not previously identify. These are: * * Unknown file in WordPress core: wp-includes/class-wp-hoook.php_bk * Unknown file in WordPress core: wp-includes/functions.php_bk * (please notice the 3 “o”s in wp-hoook.php_bk – where not even Google has any reference to that spelling) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Wordfence Security - Firewall, Malware Scan, and Login Security] latest update of wordfence crashing the site](https://wordpress.org/support/topic/latest-update-of-wordfence-crashing-the-site/) * Thread Starter [ianro](https://wordpress.org/support/users/ianro/) * (@ianro) * [6 years, 4 months ago](https://wordpress.org/support/topic/latest-update-of-wordfence-crashing-the-site/page/2/#post-12970931) * Hi * Is there any progress on this please? * Thanks * ian * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Wordfence Security - Firewall, Malware Scan, and Login Security] latest update of wordfence crashing the site](https://wordpress.org/support/topic/latest-update-of-wordfence-crashing-the-site/) * Thread Starter [ianro](https://wordpress.org/support/users/ianro/) * (@ianro) * [6 years, 4 months ago](https://wordpress.org/support/topic/latest-update-of-wordfence-crashing-the-site/#post-12944691) * Hosting company is Kualo – kgix.com Server Information Item Detail Hosting Package MultiSite Server Name hector cPanel Version 86.0 (build 21) Apache Version 2.4.43 PHP Version 7.0.33 MySQL Version 10.2.31-MariaDB-log-cll-lve Architecture x86_64 Operating System linux Shared IP Address 91.197.231.144 Path to Sendmail /usr/ sbin/sendmail Path to Perl /usr/bin/perl Perl Version 5.16.3 Kernel Version 3.10.0- 962.3.2.lve1.5.31.el7.x86_64 * Thanks Ian * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Wordfence Security - Firewall, Malware Scan, and Login Security] latest update of wordfence crashing the site](https://wordpress.org/support/topic/latest-update-of-wordfence-crashing-the-site/) * Thread Starter [ianro](https://wordpress.org/support/users/ianro/) * (@ianro) * [6 years, 4 months ago](https://wordpress.org/support/topic/latest-update-of-wordfence-crashing-the-site/#post-12942130) * Hi Alison * I think you may be onto something with the Wordfence scan. * If you go back on this thread and look at the graphs of my resource usage, there are fairly regular spikes (light green and very difficult to see). I suspect that these could be the Wordfence scans. * However, the fact that only one of your sites is affected, suggest to me that it might be worth listing the differences between that site and the others (eg a different plugin or theme or setting). (Sorry, but I am only guessing here). However, if any of your differences match any of my plugins/settings it might identify a potential cause. * Thanks * Ian * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Wordfence Security - Firewall, Malware Scan, and Login Security] latest update of wordfence crashing the site](https://wordpress.org/support/topic/latest-update-of-wordfence-crashing-the-site/) * Thread Starter [ianro](https://wordpress.org/support/users/ianro/) * (@ianro) * [6 years, 4 months ago](https://wordpress.org/support/topic/latest-update-of-wordfence-crashing-the-site/#post-12941968) * Hi asaracena * If we both have the problem after upgrading plugins, it seems to me that is could be one of those plugins that is making Wordfence crash. Thus if we try to see which plugins we have in common, we may be able to identify the plugin that is the problem. * You can probably work out from the hyperlink in my previous post, 5 plugins that I recently updated. eg broken link checker etc. Do you have any of the same plugins? * Thanks * Ian * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Wordfence Security - Firewall, Malware Scan, and Login Security] latest update of wordfence crashing the site](https://wordpress.org/support/topic/latest-update-of-wordfence-crashing-the-site/) * Thread Starter [ianro](https://wordpress.org/support/users/ianro/) * (@ianro) * [6 years, 4 months ago](https://wordpress.org/support/topic/latest-update-of-wordfence-crashing-the-site/#post-12934430) * Hi Gerroald * Thanks for such a prompt reply. * I will try that. However I still think this is somehow related to the error message from a week ago when updating a set of plugins. That message was as follows: * “Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email. * In this case, WordPress caught an error with one of your plugins, Wordfence Security. * First, visit your website ([https://www.perceptiondynamics.info/](https://www.perceptiondynamics.info/)) and check for any visible issues. Next, visit the page where the error was caught( [https://www.perceptiondynamics.info/wp-admin/update.php?action=update-selected&plugins=broken-link-checker%2Fbroken-link-checker.php%2Clitespeed-cache%2Flitespeed-cache.php%2Cstring-locator%2Fstring-locator.php%2Cupdraftplus%2Fupdraftplus.php%2Cw3-total-cache%2Fw3-total-cache.php%2Cwp-file-manager%2Ffile_folder_manager.php%2Cwp-staging%2Fwp-staging.php%2Cwordpress-seo%2Fwp-seo.php&_wpnonce=3b1252721a](https://www.perceptiondynamics.info/wp-admin/update.php?action=update-selected&plugins=broken-link-checker%2Fbroken-link-checker.php%2Clitespeed-cache%2Flitespeed-cache.php%2Cstring-locator%2Fstring-locator.php%2Cupdraftplus%2Fupdraftplus.php%2Cw3-total-cache%2Fw3-total-cache.php%2Cwp-file-manager%2Ffile_folder_manager.php%2Cwp-staging%2Fwp-staging.php%2Cwordpress-seo%2Fwp-seo.php&_wpnonce=3b1252721a)) and check for any visible issues.” * There seem to be others on the forum who are having similar problems. Is it worth checking if they have also had this error message? * However, I will try resetting wordfence as you suggest, and see what happens * Thanks * Ian * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Wordfence Security - Firewall, Malware Scan, and Login Security] latest update of wordfence crashing the site](https://wordpress.org/support/topic/latest-update-of-wordfence-crashing-the-site/) * Thread Starter [ianro](https://wordpress.org/support/users/ianro/) * (@ianro) * [6 years, 4 months ago](https://wordpress.org/support/topic/latest-update-of-wordfence-crashing-the-site/#post-12934008) * Hi Gerroald * Unfortunately, this is the reply I received from my web hosting support: * “Unfortunately, increasing this value is not possible within our shared hosting environments. That said, I would also not see this as improving performance, as your database activity is limited by the total computing resources available to your account, and since you had exhausted this increasing wouldn’t make a positive impact.” * Regards * Ian * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Wordfence Security - Firewall, Malware Scan, and Login Security] latest update of wordfence crashing the site](https://wordpress.org/support/topic/latest-update-of-wordfence-crashing-the-site/) * Thread Starter [ianro](https://wordpress.org/support/users/ianro/) * (@ianro) * [6 years, 4 months ago](https://wordpress.org/support/topic/latest-update-of-wordfence-crashing-the-site/#post-12933540) * Hi [@wfgerald](https://wordpress.org/support/users/wfgerald/) * Thanks for the reply * Below are the links to the screenshots and logs requested * [resource ](https://www.perceptiondynamics.info/test/temp/wordfence/Screenshot_2020-06-03 cPanel - Resource usage.png) * [server error logs](https://www.perceptiondynamics.info/test/temp/wordfence/server error logs.txt) * [php error logs](https://www.perceptiondynamics.info/test/temp/wordfence/php error log.txt) * wordfence was disabled at 12-43 june 2nd (about the middle of the graphs) – where the faults stopped occurring on the resources CPU usage graph * Thanks again Ian * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Modernizr for WordPress] Since update, plugin is trying to load modernizr-custom.js, which doesn’t exist](https://wordpress.org/support/topic/since-update-plugin-is-trying-to-load-modernizr-custom-js-which-doesnt-exist/) * [ianro](https://wordpress.org/support/users/ianro/) * (@ianro) * [9 years, 9 months ago](https://wordpress.org/support/topic/since-update-plugin-is-trying-to-load-modernizr-custom-js-which-doesnt-exist/#post-8643111) * Hello – is this plugin now dead/not suitable for recent WordPress versions? It seems a shame that such a good plugin has such a trivial bug that makes it unsuable after a WordPress upgrade. Any advice on the previous issue in this thread would be appreciated. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Modernizr for WordPress] Since update, plugin is trying to load modernizr-custom.js, which doesn’t exist](https://wordpress.org/support/topic/since-update-plugin-is-trying-to-load-modernizr-custom-js-which-doesnt-exist/) * [ianro](https://wordpress.org/support/users/ianro/) * (@ianro) * [9 years, 9 months ago](https://wordpress.org/support/topic/since-update-plugin-is-trying-to-load-modernizr-custom-js-which-doesnt-exist/#post-8594901) * Sorry, but I am confused. I had the same problem yesterday. However, I am showing Version 2.8.4 – without any marker showing that an upgrade is needed. * My host provider has solved the problem by copying the file down – but I want to stop the problem happening again and do not know how to do that * Thanks for any help you can give Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/users/ianro/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/ianro/replies/page/2/?output_format=md)