hurri500

Thanks Fahim,

I picked up your response on yur ticketing system and replied there.
Everything is now working again so thank you very mush for such great support and it is a great comfort to now that support is willing and able when it is most needed!

Outstanding!

Hi Maarten,
Thank you for your response.
What you're suggesting is that I somehow knew about the limitation and was supposed to search the forum for it before I downloaded the plugin.
It is vaguely indicated in the plugin by means of a disabled option on the dropdown when you can choose a price type. How would I know what that means without you telling me or me testing it?
In any event, I still needed to download the plugin, set it up and test it.

I appreciate that you don’t build plugins for a hobby and that it is how you make your income but at the same token I also build websites for a living and have wasted several hours of my time when I could have simply bought the pro version if it was clearer about the limitation from the outset.

I do not give any developers a one star rating lightly but it seems as though this limitation is “hidden” so as to force an upgrade to the Pro version.
I don’t like that and it is unfair to me to have to stumble across the limitation.
I have rated the plugin based on my experience and found it very surprising that the quantity in WooCommerce does not work as I would expect it to.
As I said I cannot see the benefit of your plugin in any use case because I cannot choose more than a quantity of 1.

I have not tried another free version so I cannot comment on how they may or may not work.
I have coded my own add ons plugin for WooCommerce.

Hi,
Yeah its possible, although this has happened to two separate users on ntwo different websites, which I suppose it is possible that they both have something wrong with their computers.
Look, I reckon we have exhausted posibilities of the plugin having an issue so lets just see if I get anymore of these types of login problems.
Thanks for the help!

Hi Peter,
Thanks for your response and tip on how to disable the dashboard.
I appreciate the fact that you responded to my somewhat strongly worded message with a solid solution.
In view of this I’m going to still recommend WooCommerce, because for the most part it is still the best solution for getting an ecommerce site up and running quickly and with a ton of options.

Thanks Kartik,

I am interested in your WCPT PRO v1.5 product and will head over there to purchase.
I appreciate your feedback!

Hi Paul,

I appreciate your position and have been thinking about your comment.
It’s not about the money, which I’m sure you deserve for your hard work but its more about you changing the way your plugin has worked for many years in order to force an upgrade your Pro version.
The point is that your plugin ALWAYS worked with woocommerce, allowing users to login when making a purchase. Its not something new that you are developing or have developed, especially to work with woocommerce.
Our sites simply stopped working without warning. Our customers just couldn’t check out.
We only found this out when one of our customers called us to ask how to buy something from us.

In my opinion, you’re welcome to run your business how ever you like, but if you’re giving a plugin away for free that has always worked then I would expect, at the very least, to be warned that if we use your plugin with woocommerce that our customers wont be able to log in.
You certainly have enough banners popping up every time I log into the backend, perhaps one of those could be a warning to us woocommerce users.

Although I’ve rated your plugin with 5 stars and I think its a good plugin and would have been happy to pay your subscription, your approach has put me off, so I switched to another plugin and am advising my clients to do the same.