Title: Hridoy Mozumder's Replies | WordPress.org --- # Hridoy Mozumder [ ](https://wordpress.org/support/users/hrrarya/) * [Profile](https://wordpress.org/support/users/hrrarya/) * [Topics Started](https://wordpress.org/support/users/hrrarya/topics/) * [Replies Created](https://wordpress.org/support/users/hrrarya/replies/) * [Reviews Written](https://wordpress.org/support/users/hrrarya/reviews/) * [Topics Replied To](https://wordpress.org/support/users/hrrarya/replied-to/) * [Engagements](https://wordpress.org/support/users/hrrarya/engagements/) * [Favorites](https://wordpress.org/support/users/hrrarya/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/users/hrrarya/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/hrrarya/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Reviewkit – Trustpilot Reviews Widget & Embed] Request to add support for other languages](https://wordpress.org/support/topic/request-to-add-support-for-other-languages/) * [Hridoy Mozumder](https://wordpress.org/support/users/hrrarya/) * (@hrrarya) * [3 weeks, 1 day ago](https://wordpress.org/support/topic/request-to-add-support-for-other-languages/#post-18916621) * Hi [@axelhansson](https://wordpress.org/support/users/axelhansson/) In the latest update, we handled some breaking changes in the API, and we missed this part. I’ve already forwarded this issue to our development team. * We will look into it and fix it as soon as possible. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Reviewkit – Trustpilot Reviews Widget & Embed] No Business Details Found](https://wordpress.org/support/topic/no-business-details-found/) * [Hridoy Mozumder](https://wordpress.org/support/users/hrrarya/) * (@hrrarya) * [1 month, 2 weeks ago](https://wordpress.org/support/topic/no-business-details-found/#post-18891259) * Hi [@psemik](https://wordpress.org/support/users/psemik/) * We’re sorry if it has felt that way. * The plugin is actively supported, and we are here to help. * Your feedback is important to us, and we appreciate the opportunity to improve your experience. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Reviewkit – Trustpilot Reviews Widget & Embed] No Business Details Found](https://wordpress.org/support/topic/no-business-details-found/) * [Hridoy Mozumder](https://wordpress.org/support/users/hrrarya/) * (@hrrarya) * [1 month, 2 weeks ago](https://wordpress.org/support/topic/no-business-details-found/#post-18891256) * Hi, * Thank you for reporting this issue, and sorry for the delayed reply. * We are currently experiencing an issue with our API that is affecting the review sync process. Our team is actively working on a fix. * At the moment, we expect it may take another 2–3 days to resolve. We appreciate your patience and understanding, and we will update you as soon as the issue is fixed. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Reviewkit – Trustpilot Reviews Widget & Embed] Reviews not syncing – “No business details found”](https://wordpress.org/support/topic/reviews-not-syncing-no-business-details-found/) * [Hridoy Mozumder](https://wordpress.org/support/users/hrrarya/) * (@hrrarya) * [1 month, 2 weeks ago](https://wordpress.org/support/topic/reviews-not-syncing-no-business-details-found/#post-18891255) * Hi, Thank you for reporting this issue, and sorry for the delayed reply. * We are currently experiencing an issue with our API that is affecting the review sync process. Our team is actively working on a fix. * At the moment, we expect it may take another 2–3 days to resolve. We appreciate your patience and understanding, and we will update you as soon as the issue is fixed. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Reviewkit – Trustpilot Reviews Widget & Embed] Plugin tells me No business details found](https://wordpress.org/support/topic/plugin-tells-me-no-business-details-found/) * [Hridoy Mozumder](https://wordpress.org/support/users/hrrarya/) * (@hrrarya) * [1 month, 2 weeks ago](https://wordpress.org/support/topic/plugin-tells-me-no-business-details-found/#post-18891254) * Hi, Thank you for reporting this issue, and sorry for the delayed reply. * We are currently experiencing an issue with our API that is affecting the review sync process. Our team is actively working on a fix. * At the moment, we expect it may take another 2–3 days to resolve. We appreciate your patience and understanding, and we will update you as soon as the issue is fixed. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Reviewkit – Trustpilot Reviews Widget & Embed] How to translate](https://wordpress.org/support/topic/how-to-translate-97/) * [Hridoy Mozumder](https://wordpress.org/support/users/hrrarya/) * (@hrrarya) * [1 month, 3 weeks ago](https://wordpress.org/support/topic/how-to-translate-97/#post-18886969) * Hi [@psemik](https://wordpress.org/support/users/psemik/) * Thanks for pointing this out. We’ve identified a bug related to translations and have shared it with our development team. * We appreciate your patience. I’ll update you as soon as it’s fixed. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Reviewkit – Trustpilot Reviews Widget & Embed] Plugin doesnt show all reviews](https://wordpress.org/support/topic/plugin-doesnt-show-all-reviews/) * [Hridoy Mozumder](https://wordpress.org/support/users/hrrarya/) * (@hrrarya) * [2 months ago](https://wordpress.org/support/topic/plugin-doesnt-show-all-reviews/#post-18877728) * Hi [@skeldrups](https://wordpress.org/support/users/skeldrups/) * Thank you for your patience while we worked on this. * We’ve now fixed the issue in our API. Previously, it was only fetching reviews from the first page, which mostly returned English reviews. This is why your other language reviews were not showing. * With the latest update, the plugin now fetches reviews across all languages, so your native language reviews should appear correctly. * Could you please check again on your site and confirm if everything looks good now? If you still notice anything missing, feel free to let me know and I’ll be happy to help. * Best regards, Hridoy * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Reviewkit – Trustpilot Reviews Widget & Embed] Plugin doesnt show all reviews](https://wordpress.org/support/topic/plugin-doesnt-show-all-reviews/) * [Hridoy Mozumder](https://wordpress.org/support/users/hrrarya/) * (@hrrarya) * [2 months, 3 weeks ago](https://wordpress.org/support/topic/plugin-doesnt-show-all-reviews/#post-18860776) * Hi [@skeldrups](https://wordpress.org/support/users/skeldrups/) * Thank you for pointing this out, and I’m sorry for the confusion you’re facing. * This is actually a known issue in the plugin. Right now, it only fetches reviews from the first page of the business profile. By default, Trustpilot shows mostly English reviews on the first page, which is why your native language reviews are not appearing. * Our team is already working on a fix for this, along with adding better filtering options. These improvements should be included in an upcoming release. * Thanks again for your patience and understanding. * Best regards, Hridoy * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Reviewkit – Trustpilot Reviews Widget & Embed] Large spacing between left and right sections of [reviewkit_tp_micro_combo]](https://wordpress.org/support/topic/large-spacing-between-left-and-right-sections-of-reviewkit_tp_micro_combo/) * [Hridoy Mozumder](https://wordpress.org/support/users/hrrarya/) * (@hrrarya) * [2 months, 3 weeks ago](https://wordpress.org/support/topic/large-spacing-between-left-and-right-sections-of-reviewkit_tp_micro_combo/#post-18859476) * Hi [@sfali92](https://wordpress.org/support/users/sfali92/) , * First of all, I’m really sorry for the delayed response, and also sorry for the inconvenience you’re facing. * The CSS I shared earlier was not intended for the carousel shortcode, which is why it didn’t work in your case. Thanks for trying that out and letting me know. * Could you please share a test link where the issue is happening? That will help me investigate it properly. In many cases, this kind of issue is caused by CSS conflicts, so I’d like to take a closer look on your site. * Looking forward to your reply. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Reviewkit – Trustpilot Reviews Widget & Embed] Large spacing between left and right sections of [reviewkit_tp_micro_combo]](https://wordpress.org/support/topic/large-spacing-between-left-and-right-sections-of-reviewkit_tp_micro_combo/) * [Hridoy Mozumder](https://wordpress.org/support/users/hrrarya/) * (@hrrarya) * [3 months, 1 week ago](https://wordpress.org/support/topic/large-spacing-between-left-and-right-sections-of-reviewkit_tp_micro_combo/#post-18842322) * Hi [@shuime](https://wordpress.org/support/users/shuime/) , * Sorry for the late reply, and thank you for the detailed explanation. * I did some testing on your given WooCommerce shop archive page and noticed that some of the shortcode CSS is missing on your page. This can sometimes happen when a caching or optimization plugin aggressively minifies CSS. In some cases the CSS file gets partially truncated, which can cause layout issues like the large gap you described. * To fix the layout, please try adding the following CSS: * ```wp-block-code .gutensuite-reviewkit_fpln_mc_inner_left .gutensuite-reviewkit_star_rating{ width: 150px; } .gutensuite-reviewkit_fpln_mc_inner_left .gutensuite-reviewkit_star_rating img { width: 100%; } .gutensuite-reviewkit_fpln_mc { align-items: center; flex-wrap: wrap; gap: 15px; } .gutensuite-reviewkit_fpln_mc_inner_left { align-items: center; display: flex; flex-wrap: wrap; gap: 15px; } ``` * After adding this CSS, please clear your website cache and any caching plugin cache. * Regarding the Trustpilot link — thank you for pointing that out. I have notified our development team about this. This improvement is already in the pipeline, and the widget should automatically render the Trustpilot URL as a clickable link in a future update. * If you have any other questions or if the issue still remains, please let me know. I’m here to help. * Thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Reviewkit – Trustpilot Reviews Widget & Embed] Large spacing between left and right sections of [reviewkit_tp_micro_combo]](https://wordpress.org/support/topic/large-spacing-between-left-and-right-sections-of-reviewkit_tp_micro_combo/) * [Hridoy Mozumder](https://wordpress.org/support/users/hrrarya/) * (@hrrarya) * [3 months, 2 weeks ago](https://wordpress.org/support/topic/large-spacing-between-left-and-right-sections-of-reviewkit_tp_micro_combo/#post-18835466) * Hi [@shuime](https://wordpress.org/support/users/shuime/) * Thank you for the detailed explanation and for sharing the HTML structure. That was very helpful. * Based on what you’ve described, this does appear to be a layout issue within the plugin that is being triggered specifically on WooCommerce shop/archive templates. We’re treating this as a **bug report** on our side. * For now, there is no separate shortcode or built-in setting specifically designed to control this spacing behavior on archive pages. * I’ve passed this issue to our development team, and they are currently reviewing it. We’ll aim to provide you with a **clean fix or recommended workaround** as soon as possible. * Thank you for your patience, and we’ll update you shortly. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Reviewkit – Trustpilot Reviews Widget & Embed] Translation option](https://wordpress.org/support/topic/translation-option-2/) * [Hridoy Mozumder](https://wordpress.org/support/users/hrrarya/) * (@hrrarya) * [3 months, 3 weeks ago](https://wordpress.org/support/topic/translation-option-2/#post-18829290) * Hi [@ramzii](https://wordpress.org/support/users/ramzii/) , * Thank you so much for your message 🙂 * I’ve added those two strings (“Excellent” and “out of”) to the translation file, so you can now translate them. Here is the development version: [https://drive.google.com/file/d/1APqiDtgkE1p-DyqJ3Bs4luMpLiKXBTyN/view?usp=drive_link](https://drive.google.com/file/d/1APqiDtgkE1p-DyqJ3Bs4luMpLiKXBTyN/view?usp=drive_link) * We’ll include this change in the next official release very soon. * And many thanks for the wonderful 5-star review! It truly means a lot and keeps us motivated. * If you have any query, I am here to help. * Best regards, Hridoy Mozumder * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Reviewkit – Trustpilot Reviews Widget & Embed] Not all reviews are being displayed](https://wordpress.org/support/topic/not-all-reviews-are-being-displayed-2/) * [Hridoy Mozumder](https://wordpress.org/support/users/hrrarya/) * (@hrrarya) * [4 months ago](https://wordpress.org/support/topic/not-all-reviews-are-being-displayed-2/#post-18817786) * Hello [@marvin0o](https://wordpress.org/support/users/marvin0o/) * Sorry for the late reply — I was on vacation. * I have tested the plugin with more than 10 different business profiles, and in my tests the reviews were fetched and displayed correctly each time. I was not able to reproduce the issue you described. * Please make sure you are using the latest version of the plugin and try clearing any cache if you are using a caching solution. Also, you can try testing this on another staging or testing environment — the issue may not appear there. * Thank you for your patience. * Best regards, Hridoy Mozumder * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Reviewkit – Trustpilot Reviews Widget & Embed] Reviews sync issue & widget improvements](https://wordpress.org/support/topic/reviews-sync-issue-widget-improvements/) * [Hridoy Mozumder](https://wordpress.org/support/users/hrrarya/) * (@hrrarya) * [4 months, 1 week ago](https://wordpress.org/support/topic/reviews-sync-issue-widget-improvements/#post-18805341) * Hello [@fiaba7](https://wordpress.org/support/users/fiaba7/) * First of all, thank you very much for testing Reviewkit and for sharing such detailed feedback. It really helps us improve the plugin. * Regarding the **review sync issue**: the plugin is currently designed to fetch and display the latest 6 reviews only. So this is expected behavior and not a syncing problem. We understand this may not be clear, and we’ll look into making this more obvious in the plugin. * About the **Review Grid and Review Carousel widgets** — your suggestions are very helpful and well thought out. Some of these features are already in our development pipeline, and I’ve shared all of your feedback with our product development team so they can review and prioritize them. * Thanks again for taking the time to test Reviewkit and for your valuable ideas. Please feel free to share more feedback anytime — we truly appreciate it. Best Regards,Hridoy Mozumder * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Reviewkit – Trustpilot Reviews Widget & Embed] Namespace Global Functions](https://wordpress.org/support/topic/namespace-global-functions/) * [Hridoy Mozumder](https://wordpress.org/support/users/hrrarya/) * (@hrrarya) * [4 months, 2 weeks ago](https://wordpress.org/support/topic/namespace-global-functions/#post-18801436) * [@bac-1](https://wordpress.org/support/users/bac-1/) * Apologies for the delay. I replied before, but it was removed by the forum moderator. * We’ve added your suggestion in the latest minor release. Thanks for the helpful feedback! Keep the ideas coming, we really appreciate it Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/users/hrrarya/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/hrrarya/replies/page/2/?output_format=md)