Title: Jackmail's Replies | WordPress.org --- # Jackmail [ ](https://wordpress.org/support/users/heyjackmail/) * [Profile](https://wordpress.org/support/users/heyjackmail/) * [Topics Started](https://wordpress.org/support/users/heyjackmail/topics/) * [Replies Created](https://wordpress.org/support/users/heyjackmail/replies/) * [Reviews Written](https://wordpress.org/support/users/heyjackmail/reviews/) * [Topics Replied To](https://wordpress.org/support/users/heyjackmail/replied-to/) * [Engagements](https://wordpress.org/support/users/heyjackmail/engagements/) * [Favorites](https://wordpress.org/support/users/heyjackmail/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 141 total) 1 [2](https://wordpress.org/support/users/heyjackmail/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/heyjackmail/replies/page/3/?output_format=md)… [8](https://wordpress.org/support/users/heyjackmail/replies/page/8/?output_format=md) [9](https://wordpress.org/support/users/heyjackmail/replies/page/9/?output_format=md) [10](https://wordpress.org/support/users/heyjackmail/replies/page/10/?output_format=md) [→](https://wordpress.org/support/users/heyjackmail/replies/page/2/?output_format=md) * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Emails & Newsletters with Jackmail] This is a scam operation](https://wordpress.org/support/topic/this-is-a-scam-operation/) * Plugin Author [Jackmail](https://wordpress.org/support/users/heyjackmail/) * (@heyjackmail) * [5 years, 4 months ago](https://wordpress.org/support/topic/this-is-a-scam-operation/#post-14132861) * Hello, * The phone number it’s for call you if the moderation team need to verify your identity before send. (All of the campaign send with Jackmail it’s moderate by human) The activity sector it’s to compare your website information with the information give in the account creation. If the information isn’t the same, we contact you by email or phone. * We ask your information only when we need this. It’s “tricky” to ask your information before discover the plugin no ? Also the account creation it’s mentionned in our wordpress plugin page : “To send emails with Jackmail’s professional routing servers, you need to download this plugin and create an account.” * If you have any question don’t hesite. * Max. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Emails & Newsletters with Jackmail] This is a scam operation](https://wordpress.org/support/topic/this-is-a-scam-operation/) * Plugin Author [Jackmail](https://wordpress.org/support/users/heyjackmail/) * (@heyjackmail) * [5 years, 4 months ago](https://wordpress.org/support/topic/this-is-a-scam-operation/#post-14126623) * Hello, * We need to ask some information for many raison. The first one is because we are a newsletter plugin and we need to ask some information about user for don’t have spammer on our plateform. The second: The email send with Jackmail are send by the Jackmail server and we need to have a good deliverability, and for this we need to identify the spammer. With the information ask before the first sending we could block spammer. * We ask this information after you have create your campaign and use the plugin to respect the WordPress guideline and also for not collect a lot of personnal information, just the mandatory information to combate spam 😉 * Max. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Emails & Newsletters with Jackmail] Import html templates](https://wordpress.org/support/topic/import-html-templates/) * Plugin Author [Jackmail](https://wordpress.org/support/users/heyjackmail/) * (@heyjackmail) * [5 years, 5 months ago](https://wordpress.org/support/topic/import-html-templates/#post-13931379) * Hi [@kambro](https://wordpress.org/support/users/kambro/)! * Yes it’s possible, for this you need to use the HTML editor and paste your HTML code inside the window. You could use HTMl mode in the campaign creation, in the step number 2 you have a dropdown on the left with some creation mode (emailbuilder, HTML, text). * In the trial mode you could send 500 emails during 30 days. After this trial you need to buy a licence to use Jackmail. The offer it’s here: [https://www.jackmail.com/pricing](https://www.jackmail.com/pricing) * Have a good day. Max. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Emails & Newsletters with Jackmail] Can Jackmail send email to role specific users?](https://wordpress.org/support/topic/can-jackmail-send-email-to-role-specific-users/) * Plugin Author [Jackmail](https://wordpress.org/support/users/heyjackmail/) * (@heyjackmail) * [5 years, 6 months ago](https://wordpress.org/support/topic/can-jackmail-send-email-to-role-specific-users/#post-13897103) * Hello Dave, * Thank you for your message. Yes, it’s possible to send an email to users dependant on their user role within WordPress with Jackmail. You can do this with a manual campaign via a segment. Feel free to contact us at “help@jackmail.com” if you have any further questions. Have a good day. * Kind Regards, Solène from Jackmail. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Emails & Newsletters with Jackmail] Website hack](https://wordpress.org/support/topic/website-hack-5/) * Plugin Author [Jackmail](https://wordpress.org/support/users/heyjackmail/) * (@heyjackmail) * [5 years, 9 months ago](https://wordpress.org/support/topic/website-hack-5/#post-13491871) * Hello Nicolas, * Thank you for your message. Can you please clear your browser’s cache by using“ ctrl+shift+r”? * Have a nice day. Kind regards, Solène from Jackmail. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Emails & Newsletters with Jackmail] Website hack](https://wordpress.org/support/topic/website-hack-5/) * Plugin Author [Jackmail](https://wordpress.org/support/users/heyjackmail/) * (@heyjackmail) * [5 years, 9 months ago](https://wordpress.org/support/topic/website-hack-5/#post-13491817) * Hello Nicolas, * Thank you for your message. The problem has been solved. Can you confirm that on your part everything is ok? * Have a nice day. Kind regards, Solène from Jackmail. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Emails & Newsletters with Jackmail] {{$root.jackmail_message}} error](https://wordpress.org/support/topic/root-jackmail_message-error/) * Plugin Author [Jackmail](https://wordpress.org/support/users/heyjackmail/) * (@heyjackmail) * [6 years, 1 month ago](https://wordpress.org/support/topic/root-jackmail_message-error/#post-12969963) * Hello, * Sorry for the delay of my answer, I think you have a error with JS. Could you check if the console of your browser show a error? * thank you. Max. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Emails & Newsletters with Jackmail] Paid service was useless for us](https://wordpress.org/support/topic/paid-service-was-useless-for-us/) * Plugin Author [Jackmail](https://wordpress.org/support/users/heyjackmail/) * (@heyjackmail) * [6 years, 5 months ago](https://wordpress.org/support/topic/paid-service-was-useless-for-us/#post-12384302) * Hi! * We work on the GMT+1 (we are based in France) and perhaps the moderation team could be more longer if we not at the office when you send your campaign. To preserve the delivrability rate of the server we moderate manually all of the campaigns and for many reason you campaign can be refused because you have to many bounces, … You can see the reason in the product but in the next week, you also received a email if your campaign will be accept or refused. If you want to canceled your subscription please send us a email at [help@jackmail.com](https://wordpress.org/support/users/heyjackmail/replies/help@jackmail.com?output_format=md) with your email account. * Have a good day. Max. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Emails & Newsletters with Jackmail] Arnaque pour obliger à souscrire offre premium](https://wordpress.org/support/topic/arnaque-pour-obliger-a-souscrire-offre-premium/) * Plugin Author [Jackmail](https://wordpress.org/support/users/heyjackmail/) * (@heyjackmail) * [6 years, 5 months ago](https://wordpress.org/support/topic/arnaque-pour-obliger-a-souscrire-offre-premium/#post-12381219) * Bonjour, je suis désolé que ce soucis perdure sur votre compte, nos équipes techniques travaillent sans relâche pour améliorer le produit tout les jours. * Je n’ai pas compris votre second problème, n’hésitez-pas à nous envoyer un message à [help@jackmail.com](https://wordpress.org/support/users/heyjackmail/replies/help@jackmail.com?output_format=md) pour qu’on puisse échanger et comprendre votre problématique. * Bien à vous. Max. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Emails & Newsletters with Jackmail] Impossible to save newsletter](https://wordpress.org/support/topic/impossible-to-save-newsletter/) * Plugin Author [Jackmail](https://wordpress.org/support/users/heyjackmail/) * (@heyjackmail) * [6 years, 10 months ago](https://wordpress.org/support/topic/impossible-to-save-newsletter/#post-11892975) * Hello, * Thank you for your feedback. I don’t know this plugin and it’s very difficult to find issue link to another plugins. Please ask the editor of this plugin for whitelist Jackmail. * Have a good day. Max. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Emails & Newsletters with Jackmail] MailchimpIntegration](https://wordpress.org/support/topic/mailchimpintegration/) * Plugin Author [Jackmail](https://wordpress.org/support/users/heyjackmail/) * (@heyjackmail) * [6 years, 10 months ago](https://wordpress.org/support/topic/mailchimpintegration/#post-11880541) * For your information we have publish a fix. * All the best * Max. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Emails & Newsletters with Jackmail] MailchimpIntegration](https://wordpress.org/support/topic/mailchimpintegration/) * Plugin Author [Jackmail](https://wordpress.org/support/users/heyjackmail/) * (@heyjackmail) * [6 years, 10 months ago](https://wordpress.org/support/topic/mailchimpintegration/#post-11879272) * Sorry I have made a error it’s saas and not sas 🙂 * If we have a lot of feedback to create this features, we work on the interconnexion of Mailchimp and Jackmail. But for the moment we have a lot of features ask by many users in the roadmap. * For the export function, I have reproduce this bug and the developper work on this to fix this for the next weeks. * Max. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Emails & Newsletters with Jackmail] Excellent service](https://wordpress.org/support/topic/excellent-service-134/) * Plugin Author [Jackmail](https://wordpress.org/support/users/heyjackmail/) * (@heyjackmail) * [6 years, 10 months ago](https://wordpress.org/support/topic/excellent-service-134/#post-11879216) * Bonjour Quentin. * Merci pour votre avis! Heureux que le plugin vous donne pleine satisfaction. * Max. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Emails & Newsletters with Jackmail] MailchimpIntegration](https://wordpress.org/support/topic/mailchimpintegration/) * Plugin Author [Jackmail](https://wordpress.org/support/users/heyjackmail/) * (@heyjackmail) * [6 years, 10 months ago](https://wordpress.org/support/topic/mailchimpintegration/#post-11878770) * Hello, * For the moment we hasn’t create a MailChimp integration because it’s a solution outside WordPress and we wan’t to focus the interconnexion with other WordPress plugin before SAS product. * Max. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Emails & Newsletters with Jackmail] Deleting one list](https://wordpress.org/support/topic/deleting-one-list/) * Plugin Author [Jackmail](https://wordpress.org/support/users/heyjackmail/) * (@heyjackmail) * [6 years, 12 months ago](https://wordpress.org/support/topic/deleting-one-list/#post-11744162) * Hello, * In the settings parameters you can activate or deactivate the CF7 connectors. You also have a button for delete a list at the right of your screen on the “ Lists ” page. * Have a good day. Max. Viewing 15 replies - 1 through 15 (of 141 total) 1 [2](https://wordpress.org/support/users/heyjackmail/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/heyjackmail/replies/page/3/?output_format=md)… [8](https://wordpress.org/support/users/heyjackmail/replies/page/8/?output_format=md) [9](https://wordpress.org/support/users/heyjackmail/replies/page/9/?output_format=md) [10](https://wordpress.org/support/users/heyjackmail/replies/page/10/?output_format=md) [→](https://wordpress.org/support/users/heyjackmail/replies/page/2/?output_format=md)