Title: hellocorey's Replies | WordPress.org --- # hellocorey [ ](https://wordpress.org/support/users/hellocorey/) * [Profile](https://wordpress.org/support/users/hellocorey/) * [Topics Started](https://wordpress.org/support/users/hellocorey/topics/) * [Replies Created](https://wordpress.org/support/users/hellocorey/replies/) * [Reviews Written](https://wordpress.org/support/users/hellocorey/reviews/) * [Topics Replied To](https://wordpress.org/support/users/hellocorey/replied-to/) * [Engagements](https://wordpress.org/support/users/hellocorey/engagements/) * [Favorites](https://wordpress.org/support/users/hellocorey/favorites/) Search replies: ## Forum Replies Created Viewing 5 replies - 1 through 5 (of 5 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] Jetpack Dashboard was unable to properly communicate with your website.](https://wordpress.org/support/topic/jetpack-dashboard-was-unable-to-properly-communicate-with-your-website-6/) * Thread Starter [hellocorey](https://wordpress.org/support/users/hellocorey/) * (@hellocorey) * [4 years, 11 months ago](https://wordpress.org/support/topic/jetpack-dashboard-was-unable-to-properly-communicate-with-your-website-6/#post-14549996) * Thanks [@bizanimesh](https://wordpress.org/support/users/bizanimesh/) * Okay, so I have done a lot of testing and research and I’m 99% sure Cloudflare is the issue. * First I tried disabling CF on shop.hellocorey.com but it just makes the primary and sub-domains inaccessible entirely. I’m sure I could fix this to test, but it’s not worth the trouble. Instead however, I just added CF dns to the test instance and coreysilva.com and the same exact problems occurred. * There are 2 areas which I think are causing the issues: * 1. WP0002 rule This is apparently disabled by default, but there’s no way to know without at least a Pro plan. * 2. [Caching Static HTML with WordPress/WooCommerce](https://support.cloudflare.com/hc/en-us/articles/236166048-Caching-Static-HTML-with-WordPress-WooCommerce) Which requires the ‘Bypass Cache on Cookie rule’ is only available in Business/ Enterprise level plans * **So, I’ve concluded that it’s not possible for me to set up WordPress with WooCommerce/ JetPack with a Cloudflare free plan — with my current set up at least. ** * The store is an experiment anyway, so if I need to spend money to get it up and running, there are better ways to invest that capital. It’s a good time to look at my hosting when it renews in a few months. * Anyway, thanks to you and [@erania-pinnera](https://wordpress.org/support/users/erania-pinnera/) for the help. Even though it wasn’t resolved, I’ve leant a lot. Hopefully this will help someone else with the same issue. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] Jetpack Dashboard was unable to properly communicate with your website.](https://wordpress.org/support/topic/jetpack-dashboard-was-unable-to-properly-communicate-with-your-website-6/) * Thread Starter [hellocorey](https://wordpress.org/support/users/hellocorey/) * (@hellocorey) * [4 years, 11 months ago](https://wordpress.org/support/topic/jetpack-dashboard-was-unable-to-properly-communicate-with-your-website-6/#post-14544310) * > If I’m correct, does this point to Cloudflare as the issue? I have posted this > issue in the community forum, but I’m yet to receive any replies. * I meant the ‘Cloudflare community forum’, thread [here.](https://community.cloudflare.com/t/jetpack-woocommerce-connection-issues/276780) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] Jetpack Dashboard was unable to properly communicate with your website.](https://wordpress.org/support/topic/jetpack-dashboard-was-unable-to-properly-communicate-with-your-website-6/) * Thread Starter [hellocorey](https://wordpress.org/support/users/hellocorey/) * (@hellocorey) * [4 years, 11 months ago](https://wordpress.org/support/topic/jetpack-dashboard-was-unable-to-properly-communicate-with-your-website-6/#post-14543524) * Thanks for the help so far everyone. * [@bizanimesh](https://wordpress.org/support/users/bizanimesh/) Got it, thanks. * [@erania-pinnera](https://wordpress.org/support/users/erania-pinnera/) I have spoke to GoDadddy and referenced your notes, but unfortunately they were pretty unhelpful. They said they couldn’t help because the WP install was made directly in CPanel and not through their dashboard. * With that in mind, I set up a temporary unsecured testing site at [http://coreysilva.com](http://coreysilva.com) and from what tell, communication between wordpress.com servers aren’t hindered. * If I’m correct, does this point to Cloudflare as the issue? I have posted this issue in the community forum, but I’m yet to receive any replies. * I double check the config settings for Cloudflare you linked to. I have set this up already, but I’m a designer by trade, so this stuff is well outside my area of expertise — I just try and work it out as I go. * Thanks again! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] Jetpack Dashboard was unable to properly communicate with your website.](https://wordpress.org/support/topic/jetpack-dashboard-was-unable-to-properly-communicate-with-your-website-6/) * Thread Starter [hellocorey](https://wordpress.org/support/users/hellocorey/) * (@hellocorey) * [4 years, 12 months ago](https://wordpress.org/support/topic/jetpack-dashboard-was-unable-to-properly-communicate-with-your-website-6/#post-14539038) * I did some further reading on the REST API issue and noticed that plugins are often the cause. * I disabled everything apart from Jetpack, and reactivated them one-by-one and re-tested site health. Somehow, the REST API issue has resolved itself. * Though connection issues with Jetpack and Woo Commerce are still persisting. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] Jetpack Dashboard was unable to properly communicate with your website.](https://wordpress.org/support/topic/jetpack-dashboard-was-unable-to-properly-communicate-with-your-website-6/) * Thread Starter [hellocorey](https://wordpress.org/support/users/hellocorey/) * (@hellocorey) * [4 years, 12 months ago](https://wordpress.org/support/topic/jetpack-dashboard-was-unable-to-properly-communicate-with-your-website-6/#post-14538963) * Thanks for the quick response [@bizanimesh](https://wordpress.org/support/users/bizanimesh/) * I have lowered the minimum TLS to 1.2 and cleared the Cloudflare caches for good measure, but the issue is still persisting. * I’m still seeing this banner in the Jetpack daskboard: * > “Jetpack Dashboard was unable to properly communicate with your website. Please > check your website’s error logs to see what’s wrong.” * Though, site health is now showing a new critical issue: * > **The REST API encountered an error** > The REST API is one way WordPress, and > other applications, communicate with the server. One example is the block editor > screen, which relies on this to display, and save, your posts and pages. > The REST API request failed due to an error. > Error: [] cURL error 28: Operation > timed out after 10001 milliseconds with 0 bytes received * Appreciate the help. Viewing 5 replies - 1 through 5 (of 5 total)