Title: HeavyDigital's Replies | WordPress.org --- # HeavyDigital [ ](https://wordpress.org/support/users/heavydigital/) * [Profile](https://wordpress.org/support/users/heavydigital/) * [Topics Started](https://wordpress.org/support/users/heavydigital/topics/) * [Replies Created](https://wordpress.org/support/users/heavydigital/replies/) * [Reviews Written](https://wordpress.org/support/users/heavydigital/reviews/) * [Topics Replied To](https://wordpress.org/support/users/heavydigital/replied-to/) * [Engagements](https://wordpress.org/support/users/heavydigital/engagements/) * [Favorites](https://wordpress.org/support/users/heavydigital/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 24 total) 1 [2](https://wordpress.org/support/users/heavydigital/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/heavydigital/replies/page/2/?output_format=md) * Forum: [Themes and Templates](https://wordpress.org/support/forum/themes-and-templates/) In reply to: [[Astra] removing Astra native footer](https://wordpress.org/support/topic/removing-astra-native-footer/) * [HeavyDigital](https://wordpress.org/support/users/heavydigital/) * (@heavydigital) * [5 years, 3 months ago](https://wordpress.org/support/topic/removing-astra-native-footer/#post-13955553) * Not sure I can help, but wanted to let you know I’m experiencing the very same issue on multiple sites. Elementor Pro headers & footers are not being shown, instead being overridden by the default Astra ones. I submitted a support request on the Astra site as well, hope they fix it soon! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP All Import – Drag & Drop Import for CSV, XML, Excel & Google Sheets] XML file is not uploading](https://wordpress.org/support/topic/xml-file-is-not-uploading/) * [HeavyDigital](https://wordpress.org/support/users/heavydigital/) * (@heavydigital) * [11 years, 7 months ago](https://wordpress.org/support/topic/xml-file-is-not-uploading/#post-4306842) * My issue was solved by changing the session handling setting. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [WP All Import fails on XML file upload in Step 1](https://wordpress.org/support/topic/wp-all-import-fails-on-xml-file-upload-in-step-1/) * [HeavyDigital](https://wordpress.org/support/users/heavydigital/) * (@heavydigital) * [11 years, 7 months ago](https://wordpress.org/support/topic/wp-all-import-fails-on-xml-file-upload-in-step-1/#post-4870050) * Having this same issue (just the XML/CSV file must be specified part) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP All Import – Drag & Drop Import for CSV, XML, Excel & Google Sheets] XML file is not uploading](https://wordpress.org/support/topic/xml-file-is-not-uploading/) * [HeavyDigital](https://wordpress.org/support/users/heavydigital/) * (@heavydigital) * [11 years, 7 months ago](https://wordpress.org/support/topic/xml-file-is-not-uploading/#post-4306841) * I am experiencing this same issue. I upload an xml file (validated by multiple online XML validators), click next and am bounced back to the same screen, sometimes with no message, sometimes with the “XML/CSV file must be specified” message. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Yoast SEO - Advanced SEO with real-time guidance and built-in AI] Genesis Framework breadcrumbs missing](https://wordpress.org/support/topic/genesis-framework-breadcrumbs-missing/) * [HeavyDigital](https://wordpress.org/support/users/heavydigital/) * (@heavydigital) * [12 years, 1 month ago](https://wordpress.org/support/topic/genesis-framework-breadcrumbs-missing/#post-4712765) * I know that sokratesagogo opened a ticket with StudioPress (Genesis) but I submitted a bug report on the GIT tracker, as this is a plugin issue, not an issue with the Genesis Framework * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Yoast SEO - Advanced SEO with real-time guidance and built-in AI] Genesis Framework breadcrumbs missing](https://wordpress.org/support/topic/genesis-framework-breadcrumbs-missing/) * [HeavyDigital](https://wordpress.org/support/users/heavydigital/) * (@heavydigital) * [12 years, 1 month ago](https://wordpress.org/support/topic/genesis-framework-breadcrumbs-missing/#post-4712764) * Breadcrumbs continue to be broken in WordPress SEO 1.5.2.5 and Genesis Framework 2.0.2 * This is a WordPress SEO plugin issue, not a Genesis issue, as the plugin is disabling the Genesis breadcrumbs when WordPress SEO breadcrumbs are disabled. This behavior did not (and should not) occur. * Additionally, if WordPress SEO breadcrumbs are activated, it does not display the entire path, but only home and the last page, excluding any sub pages between home and the page (IE: If a page is at /depth1/depth2/ it would display Home > Depth 2) * Any help in resolving this would be greatly appreciated. We’re using this on a production site and currently our breadcrumbs are disabled completely because of this. * Please feel free to reach out if you want any help troubleshooting this, or need any additional information. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[SideOffer] [Plugin: SideOffer] How to set up contact form in this plugin](https://wordpress.org/support/topic/plugin-sideoffer-how-to-set-up-contact-form-in-this-plugin/) * Plugin Author [HeavyDigital](https://wordpress.org/support/users/heavydigital/) * (@heavydigital) * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-sideoffer-how-to-set-up-contact-form-in-this-plugin/#post-3093351) * Simply add the shortcode or HTML of your contact form to the HTML box in the settings, and you’ll be good to go * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[SideOffer] [Plugin: SideOffer] Unable to attach an updated image](https://wordpress.org/support/topic/plugin-sideoffer-unable-to-attach-an-updated-image/) * Plugin Author [HeavyDigital](https://wordpress.org/support/users/heavydigital/) * (@heavydigital) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-sideoffer-unable-to-attach-an-updated-image/#post-2993744) * Hmm, very strange. What version of the plugin and what version of wordpress are you running? Also, is it a single install or a multisite? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[SideOffer] [Plugin: SideOffer] Unable to attach an updated image](https://wordpress.org/support/topic/plugin-sideoffer-unable-to-attach-an-updated-image/) * Plugin Author [HeavyDigital](https://wordpress.org/support/users/heavydigital/) * (@heavydigital) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-sideoffer-unable-to-attach-an-updated-image/#post-2993738) * Are you able to upload images in your wordpress install outside of SideOffer ( by going to Media > Add New) ? * This sounds like an issue with the media up loader rather than SideOffer specifically. * With that being said, try what I just suggested and let me know the result. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[SideOffer] [Plugin: SideOffer] Not at Home](https://wordpress.org/support/topic/plugin-sideoffer-default-position/) * Plugin Author [HeavyDigital](https://wordpress.org/support/users/heavydigital/) * (@heavydigital) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-sideoffer-default-position/#post-2983589) * Hey, thanks much! * I’m looking into this, not sure why wordpress conditional tags arn’t working as advertised, but I’m having the same issue on my own install… * Also, greetings to a fellow Genesis developer 🙂 * Be back in touch soon! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[SideOffer] [Plugin: SideOffer] Question about image map!](https://wordpress.org/support/topic/plugin-sideoffer-question-about-image-map/) * Plugin Author [HeavyDigital](https://wordpress.org/support/users/heavydigital/) * (@heavydigital) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-sideoffer-question-about-image-map/#post-2979394) * Thanks so much! * To change the clickable area add the following somewhere in the style.css file of your theme, or use a `