Title: hcaptcha's Replies | WordPress.org --- # hcaptcha [ ](https://wordpress.org/support/users/hcaptcha/) * [Profile](https://wordpress.org/support/users/hcaptcha/) * [Topics Started](https://wordpress.org/support/users/hcaptcha/topics/) * [Replies Created](https://wordpress.org/support/users/hcaptcha/replies/) * [Reviews Written](https://wordpress.org/support/users/hcaptcha/reviews/) * [Topics Replied To](https://wordpress.org/support/users/hcaptcha/replied-to/) * [Engagements](https://wordpress.org/support/users/hcaptcha/engagements/) * [Favorites](https://wordpress.org/support/users/hcaptcha/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 91 total) 1 [2](https://wordpress.org/support/users/hcaptcha/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/hcaptcha/replies/page/3/?output_format=md)… [5](https://wordpress.org/support/users/hcaptcha/replies/page/5/?output_format=md) [6](https://wordpress.org/support/users/hcaptcha/replies/page/6/?output_format=md) [7](https://wordpress.org/support/users/hcaptcha/replies/page/7/?output_format=md) [→](https://wordpress.org/support/users/hcaptcha/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Cookies and Content Security Policy] Strange behavior when used with hcaptcha](https://wordpress.org/support/topic/strange-behavior-when-used-with-hcaptcha/) * [hcaptcha](https://wordpress.org/support/users/hcaptcha/) * (@hcaptcha) * [2 months, 3 weeks ago](https://wordpress.org/support/topic/strange-behavior-when-used-with-hcaptcha/#post-18879039) * _(Deleted duplicate, looks like [@kaggdesign](https://wordpress.org/support/users/kaggdesign/) already replied.)_ * [@jonkastonka](https://wordpress.org/support/users/jonkastonka/) As [@erpiu](https://wordpress.org/support/users/erpiu/) suggests, adding native support for hCaptcha in CACSP is the best long-term solution here. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[hCaptcha for WP] Hcaptcha spinning intermittantly](https://wordpress.org/support/topic/hcaptcha-spinning-intermittantly/) * Plugin Author [hcaptcha](https://wordpress.org/support/users/hcaptcha/) * (@hcaptcha) * [1 year, 1 month ago](https://wordpress.org/support/topic/hcaptcha-spinning-intermittantly/#post-18499377) * [@bigworlddesign](https://wordpress.org/support/users/bigworlddesign/) please capture a HAR if possible and send it to [support@hcaptcha.com](https://wordpress.org/support/users/hcaptcha/replies/support@hcaptcha.com?output_format=md) along with the browser version and any browser extensions installed. * Closing as presumably not directly related to the WP plugin. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[hCaptcha for WP] hCaptcha Forever Loading](https://wordpress.org/support/topic/hcaptcha-forever-loading/) * Plugin Author [hcaptcha](https://wordpress.org/support/users/hcaptcha/) * (@hcaptcha) * [1 year, 1 month ago](https://wordpress.org/support/topic/hcaptcha-forever-loading/#post-18463283) * It’s possible this is related to a browser extension or firewall causing the SDK to be blocked. Please record a HAR and send repro info + any console logs to [support@hcaptcha.com](https://wordpress.org/support/users/hcaptcha/replies/support@hcaptcha.com?output_format=md). * Instructions for recording a HAR: [https://www.hcaptcha.com/reporting-bugs](https://www.hcaptcha.com/reporting-bugs) * Forum: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/) In reply to: [hCaptcha DSGVO/GDPR compliant?](https://wordpress.org/support/topic/hcaptcha-dsgvo-gdpr-compliant/) * [hcaptcha](https://wordpress.org/support/users/hcaptcha/) * (@hcaptcha) * [1 year, 3 months ago](https://wordpress.org/support/topic/hcaptcha-dsgvo-gdpr-compliant/#post-18383582) * The page you linked has several factual errors, and appears to be an automatically generated spam advertisement for a consent tool. * “Since the use of hCaptcha potentially involves the transfer of data to a third country without an adequacy decision” -> This is false. 1. We are enrolled in the EU-U.S. DPF, UK Extension to the EU-U.S. DPF, and Swiss- U.S. DPF, which have been accepted as adequate. The European Commission adopted an adequacy decision for the EU-U.S. DPF on July 10, 2023. 2. Our terms also include the EU Standard Contractual Clauses as a second protection mechanism. * See our privacy policy, terms, and DPA for more details. * We have additional guidance here: [https://docs.hcaptcha.com/faq#should-i-update-my-privacy-policy-when-enabling-hcaptcha](https://docs.hcaptcha.com/faq#should-i-update-my-privacy-policy-when-enabling-hcaptcha) and do not believe consent is required under the bases established in that language. * As always, this is not legal advice: it is simply a summary of the analysis of our EU privacy counsel. - This reply was modified 1 year, 3 months ago by [hcaptcha](https://wordpress.org/support/users/hcaptcha/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[hCaptcha for WP] How to get secret key ?!](https://wordpress.org/support/topic/how-to-get-secret-key/) * Plugin Author [hcaptcha](https://wordpress.org/support/users/hcaptcha/) * (@hcaptcha) * [1 year, 5 months ago](https://wordpress.org/support/topic/how-to-get-secret-key/#post-18279092) * This can be regenerated at any time. Just visit settings: * [https://dashboard.hcaptcha.com/settings/secrets](https://dashboard.hcaptcha.com/settings/secrets) and choose Generate New Secret. * ![](https://i0.wp.com/i.postimg.cc/xCtF5bwz/Screenshot-2025-02-01-at-11-56-18- AM.png?ssl=1) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[hCaptcha for WP] hCaptcha option not showing in Elementor form widget](https://wordpress.org/support/topic/hcaptcha-option-not-showing-in-elementor-form-widget/) * Plugin Author [hcaptcha](https://wordpress.org/support/users/hcaptcha/) * (@hcaptcha) * [2 years, 2 months ago](https://wordpress.org/support/topic/hcaptcha-option-not-showing-in-elementor-form-widget/#post-17697703) * Hello, have you tried using the shortcode directly? Which version of Elementor is this? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[hCaptcha for WP] No Secret Key](https://wordpress.org/support/topic/no-secret-key/) * Plugin Author [hcaptcha](https://wordpress.org/support/users/hcaptcha/) * (@hcaptcha) * [2 years, 4 months ago](https://wordpress.org/support/topic/no-secret-key/#post-17475582) * Hi, secrets are not retrievable after the initial session where they are generated. * We’re adding some additional features for this to the free plan, but for the moment: 1. Start a free trial of Pro and go back to Secrets. You’ll see an option to rotate the keys. 2. Rotate and copy out the new key, then update your WP plugin config’s secret. 3. You can downgrade to free at this point, or wait for the trial to expire. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[hCaptcha for WP] Does hCaptcha require cookie consent?](https://wordpress.org/support/topic/does-hcaptcha-require-cookie-consent/) * Plugin Author [hcaptcha](https://wordpress.org/support/users/hcaptcha/) * (@hcaptcha) * [2 years, 5 months ago](https://wordpress.org/support/topic/does-hcaptcha-require-cookie-consent/#post-17369854) * hCaptcha is certified under the new EU-US, UK-US, and Swiss-US Data Privacy Framework( DPF) for GDPR compliance, in addition to integrating the Standard Contractual Clauses. The DPF has been adopted by the European Commission as of 2023. * The cookie policy says: * > GDPR Note: we believe the hCaptcha anti-bot service (i.e. the Service embedded > by websites, games, or mobile apps) includes only so-called “consent-exempt” > cookies pursuant to GDPR regulations. Examples of such exempt cookies include: > * Technical cookies strictly necessary for the provision of the service. These > include preference cookies, session cookies, load balancing cookies, etc. > * Statistical cookies managed directly by us (i.e. first party, not third-party > cookies), where the data is not used for profiling. > [https://www.hcaptcha.com/privacy](https://www.hcaptcha.com/privacy) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[hCaptcha for WP] hCaptcha scroll on top on verification](https://wordpress.org/support/topic/hcaptcha-scroll-on-top-on-verification/) * Plugin Author [hcaptcha](https://wordpress.org/support/users/hcaptcha/) * (@hcaptcha) * [3 years, 2 months ago](https://wordpress.org/support/topic/hcaptcha-scroll-on-top-on-verification/#post-16717751) * Hey [@andvsb](https://wordpress.org/support/users/andvsb/) do you have a link to the page showing this issue? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[hCaptcha for WP] Blank hcaptcha with CF7](https://wordpress.org/support/topic/blank-hcaptcha-with-cf7/) * Plugin Author [hcaptcha](https://wordpress.org/support/users/hcaptcha/) * (@hcaptcha) * [3 years, 8 months ago](https://wordpress.org/support/topic/blank-hcaptcha-with-cf7/#post-16167870) * Closing in favor of [https://github.com/hCaptcha/hcaptcha-wordpress-plugin/issues/201](https://github.com/hCaptcha/hcaptcha-wordpress-plugin/issues/201) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[hCaptcha for WP] Show captcha only after x failed attempts.](https://wordpress.org/support/topic/show-captcha-only-after-x-failed-attempts/) * Plugin Author [hcaptcha](https://wordpress.org/support/users/hcaptcha/) * (@hcaptcha) * [3 years, 8 months ago](https://wordpress.org/support/topic/show-captcha-only-after-x-failed-attempts/#post-16167865) * It would make more sense for the upstream form plugins to implement this logic, as this plugin’s design is centered around a stateless model. However, we’ll keep it in mind as a feature request. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[hCaptcha for WP] new update severly broken on RTL sites](https://wordpress.org/support/topic/new-update-severly-broken-on-rtl-sites/) * Plugin Author [hcaptcha](https://wordpress.org/support/users/hcaptcha/) * (@hcaptcha) * [3 years, 8 months ago](https://wordpress.org/support/topic/new-update-severly-broken-on-rtl-sites/#post-16145463) * [@vgstudios](https://wordpress.org/support/users/vgstudios/) Yes, this is not related to the WP plugin. Seems like it affects some Firefox versions on particular DOM layouts. The relevant devs are looking at it now, so should be updated soon. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[hCaptcha for WP] Problem with Contact Form + Divi Supreme](https://wordpress.org/support/topic/problem-with-contact-form-divi-supreme/) * Plugin Author [hcaptcha](https://wordpress.org/support/users/hcaptcha/) * (@hcaptcha) * [3 years, 9 months ago](https://wordpress.org/support/topic/problem-with-contact-form-divi-supreme/#post-16059784) * Hi, can you paste a link to a sample page? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[hCaptcha for WP] hCaptcha sometimes does not work in China](https://wordpress.org/support/topic/hcaptcha-sometimes-does-not-work-in-china/) * Plugin Author [hcaptcha](https://wordpress.org/support/users/hcaptcha/) * (@hcaptcha) * [3 years, 9 months ago](https://wordpress.org/support/topic/hcaptcha-sometimes-does-not-work-in-china/#post-16018171) * Hi Bing, please email [support@hcaptcha.com](https://wordpress.org/support/users/hcaptcha/replies/support@hcaptcha.com?output_format=md) with the user IP(s) and timestamps and reference this thread. There are separate hostnames available if your users are entirely in mainland China. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[hCaptcha for WP] hcap whitelist](https://wordpress.org/support/topic/hcap-whitelist/) * Plugin Author [hcaptcha](https://wordpress.org/support/users/hcaptcha/) * (@hcaptcha) * [3 years, 9 months ago](https://wordpress.org/support/topic/hcap-whitelist/#post-16018157) * Hi, please paste a larger snippet + line number showing where you put the code. Viewing 15 replies - 1 through 15 (of 91 total) 1 [2](https://wordpress.org/support/users/hcaptcha/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/hcaptcha/replies/page/3/?output_format=md)… [5](https://wordpress.org/support/users/hcaptcha/replies/page/5/?output_format=md) [6](https://wordpress.org/support/users/hcaptcha/replies/page/6/?output_format=md) [7](https://wordpress.org/support/users/hcaptcha/replies/page/7/?output_format=md) [→](https://wordpress.org/support/users/hcaptcha/replies/page/2/?output_format=md)