Title: Ristretto Apps's Replies | WordPress.org --- # Ristretto Apps [ ](https://wordpress.org/support/users/handsomeapps/) * [Profile](https://wordpress.org/support/users/handsomeapps/) * [Topics Started](https://wordpress.org/support/users/handsomeapps/topics/) * [Replies Created](https://wordpress.org/support/users/handsomeapps/replies/) * [Reviews Written](https://wordpress.org/support/users/handsomeapps/reviews/) * [Topics Replied To](https://wordpress.org/support/users/handsomeapps/replied-to/) * [Engagements](https://wordpress.org/support/users/handsomeapps/engagements/) * [Favorites](https://wordpress.org/support/users/handsomeapps/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 100 total) 1 [2](https://wordpress.org/support/users/handsomeapps/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/handsomeapps/replies/page/3/?output_format=md)… [5](https://wordpress.org/support/users/handsomeapps/replies/page/5/?output_format=md) [6](https://wordpress.org/support/users/handsomeapps/replies/page/6/?output_format=md) [7](https://wordpress.org/support/users/handsomeapps/replies/page/7/?output_format=md) [→](https://wordpress.org/support/users/handsomeapps/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Handsome Testimonials & Reviews [Gutenberg Blocks]] Plugin removed from WordPress.org – is it still save to use?](https://wordpress.org/support/topic/plugin-removed-from-wordpress-org-is-it-still-save-to-use/) * Plugin Author [Ristretto Apps](https://wordpress.org/support/users/handsomeapps/) * (@handsomeapps) * [3 years, 2 months ago](https://wordpress.org/support/topic/plugin-removed-from-wordpress-org-is-it-still-save-to-use/#post-16635234) * Hi there, * We went through a big security update a few years ago to improve security, so unless they’ve found new problems, it should be safe. That said, we don’t maintain it any longer. Most of the things they found originally were in our opinion, hardly security holes at all. Nonetheless, we fixed everything they (WordPress) brought to our attention. * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Handsome Testimonials & Reviews [Gutenberg Blocks]] How to resize the preview images for testimonials](https://wordpress.org/support/topic/how-to-resize-the-preview-images-for-testimonials/) * Plugin Author [Ristretto Apps](https://wordpress.org/support/users/handsomeapps/) * (@handsomeapps) * [6 years, 9 months ago](https://wordpress.org/support/topic/how-to-resize-the-preview-images-for-testimonials/#post-11900231) * Hi there, * Thanks for your messages, however we’d appreciate it if you’d please reach out to us at: [https://ristrettoapps.com/contact/](https://ristrettoapps.com/contact/) * . . . as we are not allowed to support commercial plugins on this forum. * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Handsome Testimonials & Reviews [Gutenberg Blocks]] Random doesn’t work](https://wordpress.org/support/topic/random-doesnt-work-2/) * Plugin Author [Ristretto Apps](https://wordpress.org/support/users/handsomeapps/) * (@handsomeapps) * [6 years, 9 months ago](https://wordpress.org/support/topic/random-doesnt-work-2/#post-11900229) * Hi there, * Thanks for your messages, but please reach out to us at: [https://ristrettoapps.com/contact/](https://ristrettoapps.com/contact/) * As we are not allowed to support commercial plugins on this forum. * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Handsome Testimonials & Reviews [Gutenberg Blocks]] Testimonials in sidebar](https://wordpress.org/support/topic/testimonials-in-sidebar/) * Plugin Author [Ristretto Apps](https://wordpress.org/support/users/handsomeapps/) * (@handsomeapps) * [6 years, 9 months ago](https://wordpress.org/support/topic/testimonials-in-sidebar/#post-11900228) * Hi there, * It seems you might be using the Pro version of the plugin, since rotating testimonials on the site can only happen with the Pro version. Please feel free to contact us if you still need help with this! * [https://ristrettoapps.com/contact/](https://ristrettoapps.com/contact/) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Handsome Testimonials & Reviews [Gutenberg Blocks]] Random doesn’t work](https://wordpress.org/support/topic/random-doesnt-work-2/) * Plugin Author [Ristretto Apps](https://wordpress.org/support/users/handsomeapps/) * (@handsomeapps) * [7 years, 2 months ago](https://wordpress.org/support/topic/random-doesnt-work-2/#post-11360418) * Hi thanks for the note on this. That’s strange as I thought we already put out a fix for this issue. We’ll take another look. * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ShopMagic - email automation] Fatal error :Interface ‘Twig_LoaderInterface’ not found in /usr/www/users/sintuf](https://wordpress.org/support/topic/fatal-error-interface-twig_loaderinterface-not-found-in-usr-www-users-sintuf/) * [Ristretto Apps](https://wordpress.org/support/users/handsomeapps/) * (@handsomeapps) * [7 years, 3 months ago](https://wordpress.org/support/topic/fatal-error-interface-twig_loaderinterface-not-found-in-usr-www-users-sintuf/#post-11280088) * Sorry, I forgot to include the link: [https://shopmagic.app/contact/](https://shopmagic.app/contact/) * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ShopMagic - email automation] Fatal error :Interface ‘Twig_LoaderInterface’ not found in /usr/www/users/sintuf](https://wordpress.org/support/topic/fatal-error-interface-twig_loaderinterface-not-found-in-usr-www-users-sintuf/) * [Ristretto Apps](https://wordpress.org/support/users/handsomeapps/) * (@handsomeapps) * [7 years, 3 months ago](https://wordpress.org/support/topic/fatal-error-interface-twig_loaderinterface-not-found-in-usr-www-users-sintuf/#post-11280086) * Hi there, * Thanks for letting us know. Could you please send us a help request through our site so that we can discuss more with you ways to help us troubleshoot this? * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ShopMagic - email automation] Debugging Messages Being Displayed](https://wordpress.org/support/topic/debugging-messages-being-displayed/) * [Ristretto Apps](https://wordpress.org/support/users/handsomeapps/) * (@handsomeapps) * [7 years, 5 months ago](https://wordpress.org/support/topic/debugging-messages-being-displayed/#post-11033324) * Hi Kishan, * Thanks for the additional info. We’ll look into these and hopefully our next update will resolve these issues. * Take care! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ShopMagic - email automation] Plugin Gives 500 error when enabled after update](https://wordpress.org/support/topic/plugin-gives-500-error-when-enabled-after-update/) * [Ristretto Apps](https://wordpress.org/support/users/handsomeapps/) * (@handsomeapps) * [7 years, 5 months ago](https://wordpress.org/support/topic/plugin-gives-500-error-when-enabled-after-update/#post-11028562) * Please let us know if this still is an issue so we can look into it by contact us at the contact form above. CLosing for now. Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ShopMagic - email automation] Debugging Messages Being Displayed](https://wordpress.org/support/topic/debugging-messages-being-displayed/) * [Ristretto Apps](https://wordpress.org/support/users/handsomeapps/) * (@handsomeapps) * [7 years, 5 months ago](https://wordpress.org/support/topic/debugging-messages-being-displayed/#post-11028119) * I thank you for letting us know! * would you mind letting us know which versions of wordpress and woocommerce you’re running, as well as which version of PHP you have? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ShopMagic - email automation] Twig error](https://wordpress.org/support/topic/twig-error/) * [Ristretto Apps](https://wordpress.org/support/users/handsomeapps/) * (@handsomeapps) * [7 years, 6 months ago](https://wordpress.org/support/topic/twig-error/#post-10952015) * Closing for now. Please do contact us if this issue reappears. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ShopMagic - email automation] Twig error](https://wordpress.org/support/topic/twig-error/) * [Ristretto Apps](https://wordpress.org/support/users/handsomeapps/) * (@handsomeapps) * [7 years, 6 months ago](https://wordpress.org/support/topic/twig-error/#post-10947988) * Hi Koen, * This is not an error that we’re able to replicate. Could you send us a note at: [https://shopmagic.app/contact/](https://shopmagic.app/contact/) so we can help you troubleshoot? * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ShopMagic - email automation] Plugin Gives 500 error when enabled after update](https://wordpress.org/support/topic/plugin-gives-500-error-when-enabled-after-update/) * [Ristretto Apps](https://wordpress.org/support/users/handsomeapps/) * (@handsomeapps) * [7 years, 6 months ago](https://wordpress.org/support/topic/plugin-gives-500-error-when-enabled-after-update/#post-10947980) * Hi [@siberain](https://wordpress.org/support/users/siberain/), * Are you still having trouble with this? We just tested with all the latest versions of WP, WooCommerce, and ShopMagic and all is working for us. Are you sure you have WooCommerce activated? Sometimes we’ve noticed 500 errors when Woo is accidentally or temporarily deactivated. Also, please clear any caching plugins you have on your website as well as try clearing your browser cache to see if that helps. * If you still are having trouble, we’d be happy to take a look, please send us a note: [https://shopmagic.app/contact/](https://shopmagic.app/contact/) * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ShopMagic - email automation] Is ShopMagic adding white space to WP files?](https://wordpress.org/support/topic/is-shopmagic-adding-white-space-to-wp-files/) * [Ristretto Apps](https://wordpress.org/support/users/handsomeapps/) * (@handsomeapps) * [7 years, 6 months ago](https://wordpress.org/support/topic/is-shopmagic-adding-white-space-to-wp-files/#post-10900883) * Whoops I misspoke above, the issue *should* be resolved now with the latest version! * Closing this for now, but let me know if it comes back or needs addressing still. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ShopMagic - email automation] Is ShopMagic adding white space to WP files?](https://wordpress.org/support/topic/is-shopmagic-adding-white-space-to-wp-files/) * [Ristretto Apps](https://wordpress.org/support/users/handsomeapps/) * (@handsomeapps) * [7 years, 7 months ago](https://wordpress.org/support/topic/is-shopmagic-adding-white-space-to-wp-files/#post-10893851) * This issue should not be resolved with the latest version – please let us know if this is not the case. * Thanks! 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