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Viewing 15 replies - 1 through 15 (of 58 total)
  • Thread Starter hairyhobo

    (@hairyhobo)

    hello, can you advise how i send the logs in private?

    Do you need them though to see there phone number is not coming from paypal to woocommerce via your plugin, as i couldnt see the phone number in the logs, only the customers name, address and email

    Thread Starter hairyhobo

    (@hairyhobo)

    On all other orders using klana/stripe, in the clients order details their phone number appears. With all the PayPal orders via your plugin, the only customer details that appear are name, address, email.

    how do I send logs in private?

    Thread Starter hairyhobo

    (@hairyhobo)

    OK great, thanks. Im not sure they know which email account they bought the plugin on, but i will let them know

    Thanks

    Thread Starter hairyhobo

    (@hairyhobo)

    thanks for the reply, i have a feeling its an out of date plugin and someone has updated wordpress. Its v2.0.8.4 and it dosent have an “auto update” after it like the other plugins (where as your free plugin has auto update after it), would that mean they purchased it from you a while ago?

    • This reply was modified 6 months, 3 weeks ago by hairyhobo.
    Thread Starter hairyhobo

    (@hairyhobo)

    I forgot to reply, but if you put in any IP it would always show a different location when your search it on the website compared to the email the plugin sends with the offending IP

    Thread Starter hairyhobo

    (@hairyhobo)

    Hi, i tried on different devices and browsers, all in private browsing and it would always show different information.

    Thread Starter hairyhobo

    (@hairyhobo)

    A long time. I take it this plugin is dead

    Thread Starter hairyhobo

    (@hairyhobo)

    awesome, thank you

    Thread Starter hairyhobo

    (@hairyhobo)

    If you could let me know if there is a way to turn this off in the plugin/widget that would be great.

    I have used>>>
    .jeg-elementor-kit.jkit-icon-box .jkit-icon-box-wrapper {
    border: none !important;
    }

    to hide it for now.

    Thread Starter hairyhobo

    (@hairyhobo)

    In the css i found>>>

    .jeg-elementor-kit.jkit-icon-box .jkit-icon-box-wrapper {
       
        border: 1px solid var(--jkit-border-color)

    Where do you turn this off in the widget?

    In the widget, under Icon Box Container/normal border/ , the border is set to none. The only other place i can see a border is under icon but thats set to none as well.

    Thread Starter hairyhobo

    (@hairyhobo)

    After disconnecting again, removing, adding, disconnecting, removing, adding the account from site kit, its finally worked or at least i hope so. Its on “gathering data” so fingers crossed its working.

    Thread Starter hairyhobo

    (@hairyhobo)

    hi, thanks for the reply.

    Yes, i have tried it in chrome incognito and the same happens, it just loops through the “allow” screens.

    I have tried disconnecting analytics, also turning off the account in chrome but no joy.
    Search console is connected and working ok.

    Ive sent over the info via your link.

    Thanks

    Thread Starter hairyhobo

    (@hairyhobo)

    yes, emails are being sent to customers.
    In the recipient box for new orders the email address had been changed to something different from the default admin, this had been working for a year.
    The last time it worked this was on the 6/7/21. Since the latest woocommerce update it seems to of generated the problem.

    
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    Thread Starter hairyhobo

    (@hairyhobo)

    Isn’t that all help for emails that are not being sent?

    My email’s are being sent, just only to the default admin email even with the emails changed for new order/cancelled order, etc etc.

    I’ve just tried the WP Mail logging plugin, it shows the emails were sent (which i knew because they had arrived in my inbox), it doesnt show any error or why it only goes to the default admin email.
    The emails arrive in the customers inbox as well.

    • This reply was modified 2 years, 9 months ago by hairyhobo.
    Thread Starter hairyhobo

    (@hairyhobo)

    Should i see an error or fail on them?

    It shows>>>>
    2021-06-29T08:11:00+00:00 INFO Generating payment form for order 6065. Notify URL: https://www.horsesearch.uk/wc-api/WC_Gateway_Paypal/
    2021-06-29T08:11:00+00:00 INFO PayPal Request Args for order 6065: Array

    Then all the form areas from the cart, along with CMD, business, currency_code.

Viewing 15 replies - 1 through 15 (of 58 total)